Wed.Nov 22, 2023

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5 Interesting Learnings from AppFolio at $660,000,000 in “ARR”

SaaStr

So AppFolio is a big vertical SaaS+ success story I frankly don’t know as much about as I should. There are several big leaders in property management software, and AppFolio is one of them. It’s doing well, especially in today’s markets. At $660m in “ARR” (a lot of that isn’t software, as we’ll see below), it’s trading at a $7.2 Billion market cap, even with lower than standard gross margins.

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What is PSTN and Why Some Still Love That Copper Wire

The Daily Egg

PSTN, also known as the Public Switched Telephone Network, is a telephone system that has been in use for more than a. The post What is PSTN and Why Some Still Love That Copper Wire appeared first on The Daily Egg.

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Dear SaaStr: Should I Call Myself a Owner, Founder, or CEO?

SaaStr

Dear SaaStr: Should I Call Myself a Owner, Founder, or CEO? CEO. Although, perhaps say it in a neutral tone, with no bravado. I always thought the title was a bit silly when running tiny start-ups. But I missed an important point: Customers, Prospects, Recruits and Media like to talk to “the CEO”. Even if it’s the CEO of a 5-person startup. Customers, especially.

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VipeCloud Review

The Daily Egg

Customers typically don’t buy when first introduced to a brand. For B2B companies, it can take over two months for tech buyers. The post VipeCloud Review appeared first on The Daily Egg.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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?Seize the Savings: Cyber Promo for Nimble CRM! ?

Nimble - Sales

Cyber Week Savings Ready to jumpstart your 2024 business growth? Well, there’s no better time to join tens of thousands of Happy Nimble CRM customers than today! We created these Cyber Week special offers for our new customers to take advantage of our biggest sale of the year! Register for a free 14-day trial. For […] The post ?Seize the Savings: Cyber Promo for Nimble CRM!

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Build Your Keyword Tool with Python and ChatGPT: A Subreddit Insights Guide

The Moz Blog

Learn to create SEO Chrome extensions with ChatGPT. Use this step-by-step instruction to bring your innovative SEO tool ideas to life.

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10 Data Analytics Charts: Types and Use Cases [+ Data Visualization Examples]

User Pilot

You can't do anything with data without data analytics charts. They help you visualize product analytics data , make sense of it, and come up with the right decisions for your business. However, there are many types of data charts, and learning when to use each can become confusing (and sometimes a matter of preference). So, in this guide, we'll go through each one, explain their varieties, and discuss when are the best instances to use them.

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Perfecting the Pitch: How to Ask for Donations for Nonprofits

Teamgate

In the world of nonprofit fundraising, the ability to effectively ask for donations is a crucial skill. In this comprehensive guide, we will explore the art of soliciting donations for nonprofit organizations.

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12 SaaS Conversion Rate Optimization Best Practices

User Pilot

Looking for more information on conversion rate optimization best practices for improving customer retention ? Look no more! We have compiled a list of 12 best practices that will help you drive business growth. TL;DR Conversion rate optimization is the implementation of strategies for users to complete desired actions. The different stages you can implement conversion rate strategies are during a free trial , on blogs, landing pages , pricing pages , and the homepage.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Boosting the Rate of Product Adoption through User Adoption Metrics

Subscription Flow

In today’s world, creating a product that people adore requires ongoing optimization and enhancement. Sustainable growth can be achieved by fine-tuning your product to meet the demands and expectations of your customers. This is why it is crucial to put time and money into making adjustments that will enhance your user experience. The best ways to find those opportunities are through data, behavior, and product analytics.

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Voice of Customer Analytics: How to Do It [+ Best Tools]

User Pilot

Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. Other businesses spend a small fortune on focus groups only to end up with zero actionable feedback and insufficient analytics to make data-driven decisions. In this guide, we’ll show you why voice of customer analytics is the most effective way to analyze customer feedback, how to collect customer feedback data, and which tools you should be using for

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Identifying the Barriers in the Provision of a Great Subscriber Experience

Subscription Flow

Subscriptions have been around for a long time and in no way can they be called a recent breakthrough. Milk and newspaper deliveries are some very common examples of subscriptions. However, subscriptions have become challenging as increasing numbers of SaaS businesses shift to subscription models for selling their services. The biggest obstacle in managing SaaS subscriptions these days is that the subscriber of today is incredibly informed.

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Ethical Leadership Tips for CEOs to Manage Mixed Tech Teams

TurnKey Labs

Technology evolves at an unprecedented pace, and CEOs find themselves at the helm of diverse and dynamic tech teams. Navigating the complexities of mixed tech teams requires more than just technical prowess — it demands ethical leadership.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How to Manage a Sales Team Using Close CRM

CloseSaaS

Finding the right CRM—and the right sales management approach within that CRM? Priceless. Here’s how to use Close to supercharge your sales team and win more deals.

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How to Leverage HubSpot Customer Journey Analytics

User Pilot

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. You can understand their journey, gain insights to improve their experience and connect your customer experience efforts to desired financial outcomes. This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey.

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Intercom for Product Adoption: Features, Pricing, and Review

User Pilot

Looking for an effective product adoption tool and wondering if Intercom is the best option for your SaaS company? With numerous Intercom alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.