Zuora
NOVEMBER 29, 2023
Insights from Subscribed Connect London Zuora’s “Subscribed Connect London” event brought together pioneers in the subscription industry to discuss dynamic […] The post Finance for Subscription Businesses appeared first on Zuora.
SaaStr
NOVEMBER 29, 2023
Dear SaaStr: As a Founder, When Did You Realize You Were Limiting Your Company’s Growth and Success? As we approached $10m ARR, we were doing very well: growing 100%, cash-flow positive, with 100%+ NRR. But I did see that certain of my weaknesses still were impacting how well we could do: I didn’t get on enough jets. I didn’t visit enough of our biggest customers in person.
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The Daily Egg
NOVEMBER 29, 2023
If you’re used to having choppy or even dropped calls when using a VoIP phone, you know how frustrating it can be. The post SIP Testing for Beginners: 7 Quick Checks and 5 Free Tools appeared first on The Daily Egg.
SaaStr
NOVEMBER 29, 2023
So Fastly is a public Cloud company you may not have heard much about in a while. It started off with a ton of PR and attention as a next-generation, super fast CDN, and had an early IPO, but for the most part, has quietly been heads down since then. Customer count isn’t really growing anymore, as we’ll see below. For a while, its market cap dipped to a tough low — but 2023 was good for Fastly.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
The Daily Egg
NOVEMBER 29, 2023
If you’ve been exploring virtual or online solutions for making phone calls, chances are you’ve encountered the term SIP, which stands for. The post Why The Default SIP Ports May Not Be The Right Ones To Open appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Zuora
NOVEMBER 29, 2023
Over the past decade, the subscription economy has grown 435% and demonstrated expansion rates up to eight times faster than […] The post The Power of User Experience: 5 Proven Ways to Stand Out to Subscribers appeared first on Zuora.
User Pilot
NOVEMBER 29, 2023
Performance reporting is essential for product and project managers to make data-driven decisions. In this article, we explore: What performance reporting is Why it is important What to include in a performance report How to create performance reports The best analytics tools for performance reporting Let’s get right to it! TL;DR Performance reporting is the process of collecting , analyzing, and presenting data on product or project performance.
FastSpring
NOVEMBER 29, 2023
FastSpring builds is a series featuring developer-built projects showing step-by-step examples, code snippets, and advice on how to approach a specific build. The aim of this series is to not only help you build with FastSpring, but inspire you with new ideas of how you can uniquely leverage FastSpring’s systems to best serve your company. As always, our support and sales engineering specialists are available to help if you need assistance.
Stax
NOVEMBER 29, 2023
Small and medium-sized businesses (SMBs) often fall into a unique financial management situation. Many are too small to have thorough financial reporting practices in place, but they’re also too big to make sense of their financial data without accurate reporting. In the United States, 41% of small business owners manage their own accounting and financial processes.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
User Pilot
NOVEMBER 29, 2023
Tired of the increasing customer churn rate? Looks like it’s time to call in a retention specialist. A dynamic retention specialist will implement proactive strategies to improve the customer experience and increase loyalty, thus improving customer retention. In this article, we highlight the job responsibilities of a retention specialist, the skills needed to become one, and the resources these professionals can benefit from.
Nimble - Sales
NOVEMBER 29, 2023
Setting the Stage: Unveiling the Dynamics of Sales Performance Sales performance is a critical aspect of any business, serving as the heartbeat that propels an organization toward success. At its core, sales performance refers to the effectiveness and efficiency with which a company’s sales team operates, striving to achieve and exceed goals. In this blog […] The post Why is Sales Performance Important For My Business?
User Pilot
NOVEMBER 29, 2023
With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? For that reason, we’ll go over 12 of the best tools you should use when conducting product research.
TurnKey Labs
NOVEMBER 29, 2023
Here’s a sobering fact that echoes through the corridors of modern business: 90% of businesses find themselves shackled, and hindered in terms of growth and enhanced efficiency, all because of the chains of outdated software.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
User Pilot
NOVEMBER 29, 2023
Heatmaps revolutionized product analytics when they first came to the scene. But product teams have much more advanced analytics at their disposal. Now, heatmap alternatives offer greater insight into user behavior and preferences. And the best part is, you can use these independently or pair them up with heatmaps to extract more meaningful data. This article shows you six of the best tools to use.
TurnKey Labs
NOVEMBER 29, 2023
Embarking on the voyage of international hiring is like setting sail across uncharted waters. As CEOs and CTOs, you’re not just crafting a team; you’re orchestrating a symphony of talent from around the world.
User Pilot
NOVEMBER 29, 2023
CRO marketing helps you dig into your existing assets to uncover ways to drive more conversions. In many cases, you will find that only a few improvements inspired by a proper understanding of user behavior are what you need to drive growth. TL;DR CRO marketing is a systematic process of increasing the percentage of website visitors or users who take a desired action.
Zuora
NOVEMBER 29, 2023
Insights from Subscribed Connect London Zuora’s “Subscribed Connect London” event brought together pioneers in the subscription industry to discuss dynamic sustainable growth and modern business strategies. One of the event’s highlights was an insightful breakout session on the evolving priorities of modern finance and accounting leaders.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Subscription Flow
NOVEMBER 29, 2023
One way in which subscription management software can be of help to their clients is by implementing measures to track their revenue and churn rates, as well as create, update, cancel, and renew subscriptions. Multiple options for subscription management are one of the advantages of subscription management software. In a nutshell, multiple subscriptions implies that companies can offer various pricing tiers, billing cycles , payment options, discounts, and add-ons to their subscription plans in
Zuora
NOVEMBER 29, 2023
Over the past decade, the subscription economy has grown 435% and demonstrated expansion rates up to eight times faster than traditional business models. The industry may soon tip the scale into a trillion-dollar market. While this sector saturation is promising for profits, it also poses a significant problem for the very consumers driving such demand […] The post The Power of User Experience: 5 Proven Ways to Stand Out to Subscribers appeared first on Zuora.
Buffer Resources
NOVEMBER 29, 2023
Social media had a pretty interesting year, from the rise of the creator economy to the constant addition of new features and the dozens of X alternatives that came and went. We predicted a lot of it but not all of it. To understand how much changed, it’s important to reflect on the year, especially as the end of 2023 comes closer. In the spirit of reflection, I was inspired to look at some of the predictions from our Social Media Predictions for 2023 and check in on their success (or lac
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