Sat.Oct 19, 2024

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The 10 Most Popular SaaStr Videos Of All Time: CEOs YCombinator, WordPress, GitLab, Loom and More!

SaaStr

So we’ve finally crossed 50,000 subs on SaaStr YouTube. It took a while, but I’m probably on the unparalled quality of our content, especially the past 18+ months or so where we stepped up the editing and more. So if you want to catch up, here are The Top 10 Most Popular SaaStr YouTube Sessions of All Time. Note I did take out a few that would have made the list but were a bit dated etc: #1, 279,000 Views: “How To Perfectly Pitch Your Seed Stage Startup With Y CombinatorR

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12 Best NPS Software and Survey Tools to Consider

User Pilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys. So they make it easier to send these surveys and get more responses.

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Key Quesitons to Ask Before You Invest in a SaaS Solution

SaaS Metrics

Key questions to ask before investing in a SaaS solution include assessing scalability, security, and pricing—what crucial details are you overlooking? The post Key Quesitons to Ask Before You Invest in a SaaS Solution first appeared on SaaS Metrics.

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What is Customer Satisfaction: Importance for Business Success + How to Improve

User Pilot

According to the American Customer Satisfaction Index , with an ACSI score of 78.0, overall customer satisfaction in America was the highest it has ever been in Q1 2024. However, while some companies have managed to improve their customer satisfaction levels and benefit from it, many have not. In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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What Is Net Ordinary Income Versus EBITDA for SaaS?

SaaS Metrics

Learn the key differences between Net Ordinary Income and EBITDA for SaaS companies and discover which metric better reveals their financial health and growth potential. The post What Is Net Ordinary Income Versus EBITDA for SaaS? first appeared on SaaS Metrics.

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How to Write Release Notes (Free Template + 7 Great Examples)

User Pilot

A well-crafted release note can transform how you communicate product updates to your users. With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. This guide will walk you through crafting effective release notes, provide a free template to streamline your workflow, and showcase 7 inspiring examples to fuel your product management efforts.