Fri.Dec 13, 2024

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We Just Left a Vendor We’ve Used for 5+ Years. They Don’t Even Know It Yet.

SaaStr

Just remember, i know they stress you out and drive you a bit nuts But the customers that complain the most are often the ones that care the most. At least, it shows they aren't leaving. Yet. — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) December 9, 2024 So we recently churned off a SaaS vendor we’ve been using for 5+ years. We’ve paid every month, and even upgraded over time.

Churn 169
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How Digital Disbursements Drive Efficiency in Corporate Payments

USIO

Businesses are beginning to lean on digital payout solutions to make payment processes smoother, faster, and more reliable. One game-changer in this shift is digital disbursements, transforming how companies handle payouts, reimbursements, and refunds. Just as platforms like Usio have reshaped consumer expectations, digital disbursement solutions are revolutionizing how companies handle large… Source The post How Digital Disbursements Drive Efficiency in Corporate Payments appeared fi

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From Outbound to Channel Partnerships: Your Burning Sales Questions Answered by SaaStr CEO and Founder Jason Lemkin

SaaStr

At the closing AMA of SaaStr Annual, SaaStr CEO and Founder, Jason Lemkin shared candid insights about what’s really happening in SaaS today. In this Ask Me Anything Part 1, Lemkin answers the questions: What does SaaStr Annual attendee data tell us about the state of SaaS? Is outbound sales dead? When sales slow how do you keep the team motivated and push through?

Scale 158
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A $1B Acquisition with a Singular Leader for Both Sales and Customer Success

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

Scale 60
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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How to guide customers to better outcomes with customer success psychology

ChurnZero

As customer success becomes increasingly digital, its easy to overlook the fundamentally human skill of understanding what really motivates your customers. You could call it customer success psychology. But, when it comes to building relationships and influencing customers toward value, a working knowledge of this human aspect is a must-have for your CS toolkit.

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CDPs and Marketing Operations

CloudKettle

How can a CDP help you with your Marketing Operations? Well first, lets start with this: What is CDP? A Customer Data Platform (CDP) is different from a CRM or Marketing Automation Platform. It is a software platform that collects and blends first-party customer data from a variety of sources and channels to build one […] The post CDPs and Marketing Operations appeared first on CloudKettle.

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The Power of Real-Time Analytics in Strategic Decision-Making

Blulogix

By BluLogix Team The Power of Real-Time Analytics in Strategic Decision-Making Introduction In todays data-driven world, making informed decisions quickly is crucial for success. For Managed Service Providers (MSPs) , real-time analytics is a game-changer when it comes to understanding customer behavior, improving service offerings, and driving business growth.

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Top Marketing Agencies For Your SaaS Business

Inturact

Boost your business growth through proven marketing agencies. Here's a list of the best 8 high potential SaaS marketing agencies for you to get started.

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25 Website Optimization Tools to Boost Site Performance by 100% 

Full Session

If you own a website, you know how important it is to make it stand out. The best website optimization tools can help you do just that. They improve your site’s performance, enhance the user experience, and increase your search engine rankings, making your website more effective. However, with countless tools on the market, selecting the best one can be stressful.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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How to Make Great Content - Expert Voices @ Kalungi

Kalungi

Welcome to Expert Voices @ Kalungi, our series highlighting the department leaders who drive growth for innovative B2B SaaS companies. Today, were excited to introduce Rita Olds , our Head of Content.