We Just Left a Vendor We’ve Used for 5+ Years. They Don’t Even Know It Yet.
SaaStr
DECEMBER 13, 2024
Just remember, i know they stress you out and drive you a bit nuts But the customers that complain the most are often the ones that care the most. At least, it shows they aren't leaving. Yet. — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) December 9, 2024 So we recently churned off a SaaS vendor we’ve been using for 5+ years. We’ve paid every month, and even upgraded over time.
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