Clouded Judgement

SEPTEMBER 13, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now 2024 Estimates Q2 earnings season is now behind us. I’ll provide a more comprehensive recap later, but for now, let’s look at how the future outlook has changed after Q2 earnings. One metric I like to examine is how much companies adjust their full-year guidance.

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Cloud Forecasting Metrics Subscription 243

SaaStr

SEPTEMBER 13, 2024

So TechCrunch had a good story on a 19-year journey of Sharefile to an $875,000,000 exit. It was founded way back in 2005, back when my last SaaS startup was, so I have a dim memory of it. Fast forward to today, they’ve sold for a stunning $875 million. But it’s not quite that simple. It was bootstrapped for the first 6 years, and then acquired by Citrix in 2011 for an undisclosed amount, so likely $100-$150m or less.

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SaaS Acquisition Pricing Startup 226

USIO

SEPTEMBER 13, 2024

In healthcare technology, efficiency and precision are key, and PracticeSuite‘s partnership with Usio exemplifies the transformative power of integrated payment solutions. This collaboration has revolutionized payment processes for healthcare practices, boosting financial gains while minimizing administrative burdens. Healthcare practices face daily administrative challenges… Source The post Changing Practice Management with Integrated Payment Solutions appeared first on USIO.

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Payments Payment Solutions Payment Services Healthcare 130

SaaStr

SEPTEMBER 13, 2024

So I know we’ve just finished the 2024 SaaStr Annual, but we’ve learned a lot from it, even in Year 10. One is that some of the very, very best stuff to sponsor goes fast and often is N=1 in terms of availability. And 2025 Annual is earlier this year — it’s May 13-15 instead of the September for 2021-2024. So it will be here SOON!!

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AI Cloud Branding SaaS 226

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

USIO

SEPTEMBER 13, 2024

In the realm of healthcare technology, where efficiency and precision are crucial, PracticeSuite has experienced a remarkable success story thanks to its partnership with Usio. This collaboration has not only streamlined payment processes for PracticeSuite users, but has also delivered substantial financial rewards, underscoring the power of a true partnership.

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Payments Payment Solutions Payment Services Software 130

Sales Hacker

SEPTEMBER 13, 2024

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

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Sales Hiring Scale Development Team Review AI Search 92

Chargebee

SEPTEMBER 13, 2024

Introduction to the concept of accrued income and its significance Accrued income is a fundamental concept in accounting that represents revenue earned but not yet received. This concept is crucial for businesses operating on an accrual basis, as it ensures income is recognized in the period it is earned, rather than when payment is received. By adhering to the accrued income statement and the principles of revenue recognition, companies can provide a more accurate picture of their financial hea

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Payments Payment Services Revenue Business 75

Mucker Capital

SEPTEMBER 13, 2024

In this Mucker Growth Session, Rosemary Brisco and Bob Mitton , renowned consultants in the AI field, focus on how startups can utilize AI to enhance growth and efficiency across various business functions. Links mentioned in the presentation: ChatGPT pricing options: [link] Competitor Review CustomGPT: [link] Market Research CustomGPT: [link] Channel Marketing Advisor CustomGPT: [link] ChatGPT Custom Instructions Example: [link] Importance of AI in Business Integrating AI into workflows can l

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ChatGPT Startup Scale AI 52

SaaS Metrics

SEPTEMBER 13, 2024

Amidst the complexity of metrics, discover the pivotal insights that could revolutionize user engagement in your SaaS application. The post Measuring User Engagement in SaaS Applications first appeared on SaaS Metrics.

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Engagement SaaS Metrics 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

ChurnZero

SEPTEMBER 13, 2024

In just a few short weeks, I’ll be taking the stage alongside Chief Listening Officer Bob London at ChurnZero’s ZERO-IN 2024 conference to talk about how to automate customer success without sacrificing customer intimacy. Bob is an expert in customer discovery and listening skills. My expertise, as you know from my articles here , lies in all things automation and digital customer experience.

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Customer Success Technical Advisors Technical Review Scale 52

SaaS Metrics

SEPTEMBER 13, 2024

Transform your SaaS business with NPS insights, but discover the crucial steps to truly enhance customer loyalty and retention. The post How to Use Net Promoter Score (NPS) to Improve SaaS first appeared on SaaS Metrics.

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SaaS Retention Metrics Business 52

Cobloom

SEPTEMBER 13, 2024

As a SaaS business owner/founder, your primary focus is on accelerating growth and scaling your operations. Amidst the hustle of acquiring new customers and refining your product, it's easy to overlook a crucial aspect of your business: effective dunning management. Selecting the right dunning management software is essential to minimise revenue loss due to failed payments and involuntary churn.

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Payment Solutions Software Review Payments Software 52

Subscription Flow

SEPTEMBER 13, 2024

Ever wondered how much money you would be able to save if you could automate your billing processes? NetSuite is here to make your dreams come true. Integrate NetSuite with your favorite subscription management software to minimize human intervention and let your operations run on auto-pilot! How Does NetSuite Work? Oracle’s NetSuite is an ERP (Enterprise Resource Planning) software designed to oversee multiple aspects of a business such as financial management, human resource, project managemen

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Payments Payment Features Payment Services Payment Solutions 52

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

How To Buy Saas

SEPTEMBER 13, 2024

Professional services automation (PSA) tools are transforming how businesses manage projects, track time, and invoice clients. By simplifying complex tasks, businesses can boost efficiency, improve accuracy, and elevate customer satisfaction. However, the real power of PSA tools lies not just in their capabilities, but in how well they are integrated into your operations.

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Payment Features Scale Communication Engagement 52

Chargebee

SEPTEMBER 13, 2024

HomeToGo, the world’s largest marketplace for vacation rentals, faced a significant challenge when acquiring a new business that required quickly adding subscription service capabilities. With a tight nine-month timeline for full integration, HomeToGo needed an agile partner to help it navigate this new territory. “We had to add a completely new tech capability and revenue management capability, aka subscription services, which we just didn’t have before,” explains Inga F

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Payment Features Subscription Marketplace as a Service Revenue 52

SaaStr

SEPTEMBER 13, 2024

How do you build a customer-first strategy and structure for your business? Donald Hasson, CPO at Dashlane , shares insights on how to think about solving really hard problems for customers and how to optimize for the best results for your business. A Lot of Things Get in the Way of the Customer Four big problem areas culminate into blockers for being a customer-first company.

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Strategy Scale Sales Hiring Market Research 225