Mon.Oct 07, 2024

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Is Google Losing Search Market Share?

Sparktoro

A recent Wall Street Journal made the top of feeds in the digital marketing world, claiming that Google is on the precipice of losing the lead in the search advertising wars. Supposedly, in 2025, for the first time, Google may fall under 50% of market share in search advertising (according to an eMarketer report the WSJ cites).

Marketing 128
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Most Great VP of Sales Were Fired Once In Their Career

SaaStr

Most of the best VP of Sales have been fired once. It’s not always on their LinkedIn, they don’t always bring it up, but it’s part of it. Sometimes, it’s for a mismatch of skills vs. opportunity. You can crush it one place and struggle in another. Sometimes, for the best sales leaders, it’s a mismatch on passion. And that one time is often good — for you.

Sales 306
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How M&A Fosters Innovation

Tom Tunguz

Recently, Thomas Laffont of Coatue highlighted a non-obvious impact of the M&A slowdown after this preamble : “Ironically and I think somewhat perversely one of the byproducts of constraining big companies from buying small companies is it hurts small companies. This point is clear & straightforward. Less demand for an asset decreases price. 2023 & 2024 are two of the three lowest in the last 12 years in both activity & value across the ten largest strategic software buyers

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Top 10+ Most Popular Vendors from 2024 SaaStr Annual. And Super Gold Leads Up +89%.

SaaStr

So who were the most visited sponsors at 2024 SaaStr Annual? Let’s take a look: Paddle Mercury Roam Booking Front Bill Carta Google Cloud IBM Prismatic Adyen Runway G2 Now, it’s not all a popularity contest. But it is telling. If you are in the same space as these leaders … maybe sponsor SaaStr Annual 2025, May 13-15!! The average Super Gold sponsor received 470 qualified leads in 2024, up from 249 in 2023.

Cloud 294
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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The Ideal Facebook Cover Photo Size and How To Make Yours Stand Out (+ 11 Ideas and Examples)

Buffer Resources

Your Facebook cover photo is one of the first things people will see when visiting your brand's Facebook Page. You only get one shot to make a good impression. Read on to learn the Facebook cover photo dimensions, find out how to create a perfect cover photo, and get inspired by winning Facebook cover photo ideas and examples. What’s the ideal Facebook cover photo size?

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Marketing Lessons from the Grateful Dead by Scott and Halligan: A Belated Book Review

Kellblog

Since It Costs A Lot to Win, and Even More to Lose [1] It’s hard for a DNA-level marketer and inveterate deadhead [2] to review a book that fuses both. While I first read Marketing Lessons from the Grateful Dead not long after its publication in 2010, I’d never wanted to write about it. There was too much to say, the subject too close to home, and the Dead were becoming passé anyway — who’d want to learn lessons from a band that supposedly peaked on 5/8/77 and that played

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How To Maximize Customer Service Speed: 5 Tips for Small Businesses

Groove HQ

Is your customer support team struggling to keep up? Every day, a tidal wave of tickets crashes down, each one representing a buyer waiting…and waiting…and waiting. While the goal of every customer service team is to offer a great experience, it’s hard to respond to all inquires in a timely manner. And when you have […] The post How To Maximize Customer Service Speed: 5 Tips for Small Businesses appeared first on Groove Blog.

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SaaS Sales Cycles: Strategies to Shorten the Process and Boost Conversion

Inturact

In SaaS, the faster you move a prospect from initial interest to a closed deal, the better. However, shortening the sales cycle without sacrificing quality or conversion rates is a delicate balancing act.

SaaS 59
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NetSuite Global Payments Processing with a Single App

BlueSnap

BlueSnap Global Payments for NetSuite supports multi-entity businesses with effortless efficiency, increased authorization rates, lower costs, unified payment analytics and reporting, and value-added services on a global scale – all through a single app with one account. The post NetSuite Global Payments Processing with a Single App appeared first on BlueSnap.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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How to Manage Donation for Non-Profits?

Subscription Flow

If you are a welfare organization with online operations, you know how crucial donation management is. Donation for non-profit organizations involves all the processes from managing donor information to maintaining long-lasting donor relationships. After all, healthy donations are what keeps your mission going. Your strategy of engaging donors, and personalizing interactions with them taps into their loyalty to your cause.

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Best Practices in Lead Management for Marketing Team

Nimble - Sales

Effective lead management is crucial for any marketing team looking to drive conversions and build sustainable customer relationships. With an influx of leads generated through various channels—email, social media, events, and more—it’s easy for a marketing team to feel overwhelmed The post Best Practices in Lead Management for Marketing Team appeared first on Nimble Blog.

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ISO 27001 vs SOC 2: What’s the Difference?

Scytale

Curious about the battle between ISO 27001 vs SOC 2? When it comes to cybersecurity and data privacy, these two heavyweights step into the ring – The two prominent frameworks. ISO 27001 and SOC 2 are like two fighters with different styles, each bringing their unique approach to the fight. ISO 27001 is all about building a solid information security management system that follows international best practices.

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What Is an Example of a FaaS?

SaaS Metrics

By exploring AWS Lambda's event-driven capabilities, discover other platforms offering similar FaaS solutions that could change how you handle serverless computing. The post What Is an Example of a FaaS? first appeared on SaaS Metrics.

AWS 52
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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What Is the Ideal Customer Acquisition Cost for SaaS?

SaaS Metrics

Perfecting your SaaS Customer Acquisition Cost is crucial—discover the ideal CAC ratio and strategies to boost long-term profitability. Read on for key insights. The post What Is the Ideal Customer Acquisition Cost for SaaS? first appeared on SaaS Metrics.

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How to Calculate Customer Acquisition Cost (CAC)

SaaS Metrics

Find out how to calculate your Customer Acquisition Cost (CAC) and why keeping this figure up-to-date is crucial for your business success. The post How to Calculate Customer Acquisition Cost (CAC) first appeared on SaaS Metrics.