SaaStr
NOVEMBER 27, 2024
SaaStr CEO and founder Jason Lemkin chats with Mangomint CEO Daniel Lang about why vertical SaaS is booming and how Mangomint got to 110% NRR. What was once considered too small or too niche, vertical SaaS has recently emerged as a hotbed of innovation and profitability. But it’s not, and it’s being reinvented, so what’s changed in the space with the introduction of automation and AI?
FastSpring
NOVEMBER 27, 2024
In the SaaS industry, the checkout experience can make or break a sale. A seamless, localized checkout process is crucial for converting potential customers, especially in global markets. Focusing on these three key areas can help your SaaS business win more customers: Language. Payment methods. Currency display. FastSpring is a merchant of record that can help you easily grow your business internationally.
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The Daily Egg
NOVEMBER 27, 2024
Prototyping helps teams identify design issues and evaluate the best solution before moving forward with later stages of product development. When it. The post The 5 Best Prototyping Tools Compared appeared first on The Daily Egg.
Kalungi
NOVEMBER 27, 2024
Struggling to decide between hiring a B2B SaaS marketing agency or building an in-house team? Discover the pros, cons, and costs to make the right choice for your growth strategy.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Groove HQ
NOVEMBER 27, 2024
If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings. The post 5 Freshdesk Alternatives for Small Online Businesses appeared first on Groove Blog.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Groove HQ
NOVEMBER 27, 2024
You’re pretty happy with the quality of support your customer service team provides. They reply quickly to customers, get problems resolved ASAP, and offer empathetic support. And yet, you can’t help but feel like there’s something more they could be doing to leverage support for growth. Rather than just keeping things afloat, you’re wondering how […] The post The Fundamentals of Support Driven Growth appeared first on Groove Blog.
Full Session
NOVEMBER 27, 2024
Behavioral analysis software is a must-have for companies to understand user interactions and optimize digital experiences. These user behavior tools give detailed insights into how users navigate web and mobile apps. Behavioral analysis software tracks and analyzes user interactions to reveal patterns in digital engagement. Its purpose is to help you understand user journeys, identify pain points and make smart decisions to increase conversion rates and improve the user experience.
Valuize Consulting
NOVEMBER 27, 2024
For years, the Net Promoter Score (NPS) has been the go-to metric for measuring customer loyalty. Its simplicity is its strength: ask one question, subtract detractors from promoters, and present a single number. Executives favor its clarity, and teams often rally around it as a success barometer. However, over time, NPS has devolved into something less impactfula vanity metric.
SaaStr
NOVEMBER 27, 2024
So Zoom has entered its mature stage, but it’s also now rebooting itself. It’s dropped “Video” from its name as it has gone communications and AI-first: $4.7B ARR 3.6% Growth Overall Very, very profitable — generating almost $2B in free cash flow a year Growth is up just 3.6%, but Zoom has raised guidance — and the stock is up a strong 20% this year.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
User Pilot
NOVEMBER 27, 2024
Wouldn’t it be great to see all user interactions with your product as they happen? Every click, scroll, hover, or keystroke? Think about all the insights you could gather to improve the user experience. Well, that’s exactly what session recordings offer! In this article, you will learn: What session replays are and how they work. How they’re different from heatmaps.
Scytale
NOVEMBER 27, 2024
Third-party partnerships are critical to delivering efficient and innovative services in today’s digital economy. But with that dependence comes a complicated cocktail of risks, threatening operational resilience – especially for financial firms, where one weak link can seriously cause havoc on essential services. The EU is no stranger to this, announcing the Digital Operational Resilience Act – otherwise known as DORA – which raises the bar on risk key assessments and third-pa
Blulogix
NOVEMBER 27, 2024
By BluLogix Team How to Project Revenue with Confidence What are the key factors that contribute to reliable revenue projection & prediction and why do they matters for strategic growth. Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.
Scytale
NOVEMBER 27, 2024
In B2B transactions, trust is your most valuable asset, which is why security questionnaires are much more than just dishing out a survey – they’re your key to building meaningful partnerships and carrying on with your day-to-day operations with peace of mind. But let’s face it, crafting and responding to these questionnaires can feel like pulling teeth, especially if you don’t have a proper system in place or the help of AI.
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Your payments integration is more powerful than you think. In today’s complex business landscape, treating payments as just a software feature is a missed opportunity for significant growth and customer acquisition. With the right partner, payments can become a strategy that leads to competitive advantages. Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.
Valuize Consulting
NOVEMBER 27, 2024
For years, the Net Promoter Score (NPS) has been the go-to metric for measuring customer loyalty. Its simplicity is its strength: ask one question, subtract detractors from promoters, and present a single number. Executives favor its clarity, and teams often rally around it as a success barometer. However, over time, NPS has devolved into something less impactful—a vanity metric.
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