Wed.Oct 09, 2024

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Why You Shouldn’t Fear AI: How AI for Sales Boosts Engagement & Sales

Dubb

[link] If you’re feeling concerned about how artificial intelligence might impact your job or business, you’re not alone. Many people worry about AI's growing presence across different industries and areas of the workplace. The fear of AI replacing jobs, particularly in sales, is real. But what if, instead of being a threat, AI The post Why You Shouldn’t Fear AI: How AI for Sales Boosts Engagement & Sales appeared first on Dubb Blog.

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5 Interesting Learnings from Zscaler at $2.5 Billion in ARR

SaaStr

So Zscaler is a security juggernaut well known to everyone in the industry, but for whatever reasons, it doesn’t quite get as much attention outside of it. Wiz’s epic growth — and saying No to Google’s $22B offer — gets the attention. More obscure (but still important) vendors like Darktrace get attention due to their founder.

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A Challenge to SaaS Orthodoxy

Tom Tunguz

Klarna, the Swedish fintech giant, is making waves by churning from industry-standard software like Salesforce and Workday in favor of building its own internal systems with AI. After their success with AI customer support automation which manages 2/3 of their customer inquiries , Klarna is now doubling down on this strategy. Klarna is betting AI-enabled software is the future of internal tools.

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Dear SaaStr: How Many Options Should I Give to the First Non-Founder Employees?

SaaStr

Dear SaaStr: How Many Options Should I Give to the First Non-Founder Employees of they are making below market but non-zero salaries? Here’s the tough part. It’s really hard. What you should do is give them say 3x their forgone salary in stock — 3x to account for risk. So let’s say you hire a seasoned engineer in the Bay Area and her salary ‘should’ be $120k, but she works for you for $60k instead.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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What Is Keyword Intent and How Does It Impact Your Conversion Rate?

The Moz Blog

Keyword intent is the key to understanding your audience's needs. Discover how to decode search queries and deliver exactly what they're looking for.

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I Raised $463,000 With Equity Crowdfunding: What I Wish More Business Owners Knew About This Funding Path

Buffer Resources

Building a company from the ground up always takes time. Building a company in a new category that requires a lot of education while also trying to do so sustainably adds significant runway. That’s why, when I started thinking about securing funding to scale my supplement brand Rootless , I wanted to think creatively about our sources of capital beyond the traditional VC models that could set us on a different path and model of growth.

Scale 83
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How To Streamline Customer Service: 7 Tips For Small Businesses

Groove HQ

We’re willing to bet your customer support agents have a lot on their plates. Juggling tickets, switching between apps, searching for information in disparate places… They’re working hard, but are they working effectively? If your team spends more time on tedious tasks than actually helping customers, you’re wasting valuable resources.

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Strategies for Prioritizing Retention in an Acquisition-Focused Sales Environment

Chargebee

Acquiring new customers is a critical driver of growth and revenue. Marketing and sales teams are structured to generate leads and close deals, keeping the pipeline flowing and ensuring a steady stream of new business. However, too much focus on acquisition can eclipse retaining your existing customers, which is important for efficient growth.

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6 Best Gmail Alternatives for Customer Emails

Groove HQ

If you’re looking at Gmail alternatives, chances are you’re already outgrown your mailbox. You need features designed specifically for customer service – enabling proactive support and automating repetitive tasks. With standard email – Gmail or otherwise – you can’t collaborate on emails effectively with the rest of your team. Digging through a mound of unorganized messages […] The post 6 Best Gmail Alternatives for Customer Emails appeared first on Groove Blog.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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How to Send Video Through Email for Business Success

Dubb

[link] Have you ever tried to send a video through email? If you have, you know it can be incredibly frustrating, especially if you're not using the most efficient method. Whether it's attachment size limitations or compatibility issues, there are numerous roadblocks. But today, we’re here to show you the easiest and most effective The post How to Send Video Through Email for Business Success appeared first on Dubb Blog.

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Examples of using CRM in Marketing Campaigns

Nimble - Sales

Customer Relationship Management (CRM) systems have become essential for marketers to manage relationships with customers, optimize campaigns, and improve overall business growth. In a highly competitive digital world, businesses that leverage CRM effectively gain valuable insights into customer behavior, preferences, The post Examples of using CRM in Marketing Campaigns appeared first on Nimble Blog.