SaaStr

JUNE 18, 2024

Dear SaaStr: Can a SaaS Company Get to 50% Profit Margins? It’s possible, though it does require a very efficient model. The biggest, most mature software leaders aren’t quite there — but they are close. Adobe is currently at 45% non-GAAP operating margins. Microsoft, also mature and at scale, is also at 45% operating margins: Zoom’s non-GAAP operating margins are 40%, but it’s free cash flow margins are even higher and now exceed 50%: Dropbox is also in the mature, low growth but higher margin

SaaS 265

SaaS Scaling Software 265

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic. In a subscription business model, customers pay a recurring fee in exchange for a product or service. This could be a subscription box, a SaaS (Software as a Service) product, or even just a streaming platform like Netflix.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

The Moz Blog

JUNE 18, 2024

Discover expert insights from the recent Google API documentation leak with actionable strategies to help you become a better SEO strategist.

Strategy 103

Strategy 103

Sales Hacker

JUNE 18, 2024

Jon Dick is the Global SVP of Customer Success at HubSpot where he’s focused on helping millions of organizations grow better. Prior to customer success, Jon led marketing teams at HubSpot, Trunk Club, and Klout. He has a background in improvised comedy and earned his MBA from the Harvard Business School. Discussed in this Episode: The rising importance of customer success in the age of AI and efficiency.

Customer Success 90

Customer Success AI Content Marketing B2B 90

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Intelligence

Sparktoro

JUNE 18, 2024

I grew my following on Twitter (now X) 700 to 100,000 followers in less than two years. I did this with an 80/20 focus: 80% of my content was about marketing (with a key focus on content marketing), and 20% was about my interests and life observations. I’d comment on others’ tweets, and I’d obviously post my own tweets.

Social Media 76

Social Media Strategy Content Marketing Marketing 76

ChurnZero

JUNE 18, 2024

Does your customer success team own and drive expansion revenue? You should, because upsell and cross-sell are key drivers of the sustainable growth your company needs, and yet only 43% of CS teams do. What’s holding customer success back on driving expansion? After all, CS has the customer relationships and insights to drive expansion thoughtfully, the health scores and product usage data to spot opportunities, the best understanding of customer needs, and the customer trust earned thro

Customer Success 59

Customer Success Software Review Communication Engagement 59

Nimble - Sales

JUNE 18, 2024

CRMs for online schools grew even more popular with the pandemic of 2020. COVID pushed many educational establishments to the cyber stratosphere, making offline education impossible for hundreds of millions of kids on the planet for months. Similarly, there has The post CRM for online schools & LMS to Grow Your Online Courses appeared first on Nimble Blog.

Education 59

Education 59

Inturact

JUNE 18, 2024

The SaaS landscape is becoming more competitive than ever before. Naturally, this means that it’s becoming more difficult to find and acquire new customers. However, anyone in the SaaS space knows that finding new customers is critical to ongoing growth and success. Conventional customer acquisition methods are starting to fall short of addressing the dynamic and other specialized needs and preferences of modern consumers.

Acquisition 59

Acquisition Data Marketing SaaS 59

Chargebee

JUNE 18, 2024

“I love feature provisioning. I wish I could do this more often!” said no engineer. However, entitlement management is crucial for SaaS or digital service businesses (such as OTT, ePublications, or e-learning) to ensure customers can access what they paid for. Many companies build these systems in-house, relying on engineering teams to handle feature provisioning and access control.

Management 52

Management Engineering SaaS Business 52

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

Management

User Pilot

JUNE 18, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for product marketing managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

Product Marketing 52

Product Marketing Management Marketing Customer Lifetime Value 52

Zuora

JUNE 18, 2024

News publishers face unprecedented competition, rapidly changing consumer behaviors, and technological disruptions. Leveraging advanced technologies such as Artificial Intelligence (AI) and Reinforcement Learning (RL) has become essential for achieving more predictable outcomes. With RL, outcomes are decisive and established upfront. As a result, revenue increases, time to value shortens, and customer effort decreases.

AI 52

AI Artificial Intelligence Technology Revenue 52

User Pilot

JUNE 18, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for marketing analysts, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

Marketing 52

Marketing Data Analysis Market Research Social Media 52

Scytale

JUNE 18, 2024

Navigating the landscape of cybersecurity can feel overwhelming, especially for businesses in the defense sector. That’s where the Cybersecurity Maturity Model Certification (CMMC) comes in, designed to provide a standardized approach to security compliance across the Defense Industrial Base (DIB). Originally rolled out in 2020, the CMMC framework aimed to ensure that contractors handling Federal Contract Information (FCI) and Controlled Unclassified Information (CUI) adhere to necessary cyberse

Cybersecurity 52

Cybersecurity compliance Outsourced Development Technical Review 52

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Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

SaaS Payments

User Pilot

JUNE 18, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for product analysts, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

Scale 52

Scale Data Analysis Underperforming Technical Team Market Research 52

SaaStr

JUNE 18, 2024

So it’s hard to get a sense of just what is happening in SaaS. “B2B2B” remains in a big funk, with Salesforce projecting a decline to single-digit growth for the first time ever next year. And in the aggregate, public SaaS companies are growing the slower they have in history. And yet … both AI and the consumer economy remain strong: Databricks is growing 60% at $2.4B — and that’s up from 50% the year before!

SaaS 261

SaaS AI Enterprise Scaling 261

Stax

JUNE 18, 2024

Shopify. Mindbody. Etsy. What do these companies have in common? Aside from providing excellent SaaS solutions to their users, Shopify, Mindbody, and Etsy are just a few examples of companies that have used payment processing to fuel (at least some of) their growth. Consider Shopify, which has generated $1.2 billion from its merchant services in 2023.

Payments 68

Payments Merchant Services SaaS Payments Payment Solutions 68

SaaStr

JUNE 18, 2024

A lot of folks I talk to think I am “good at marketing”. I’m not so sure about that. Like many founders, there is a slice of marketing I am good at — the part I’m passionate about. The rest? I’m pretty bad at it. I can’t send a decent campaign. I’m no good at steak dinners. But one thing I’ve learned over the years, and many others have said it: In the end, your biggest asset is your list. 10 Things That Always Work in SaaS Marketing Now these days, that needs to be qualified.

Marketing 238

Marketing Engagement Communication Data 238

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Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!

Payments

FastSpring

JUNE 18, 2024

FastSpring is proud to announce that our customer success team has won a gold Globee® award for Customer Excellence in the “Achievement in Team Customer Success” category! FastSpring Customer Success Team Gets Exceptional Results Our customer success team was honored with this award thanks to three key achievements: 1. Exceptional Results We consistently surpass targets and achieve unprecedented growth, exceeding customer expectations and showcasing our dedication to excellence. 2.

Customer Success 78

Customer Success Cybersecurity Innovation Leadership 78

User Pilot

JUNE 18, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for product owners, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

Data Analysis 52

Data Analysis User Experience Leadership Engagement 52

Buffer Resources

JUNE 18, 2024

If you’re anything like me, your Gen Z sister is posting on TikTok, your mom is a religious Facebooker, and you spent your (Millenial?) time context-switching between Instagram and LinkedIn.  You probably miss things that they share if they don’t make it to the family WhatsApp group (if you have one of those, thoughts and prayers).

Social Media 103

Social Media Communication Data Engagement 103

User Pilot

JUNE 18, 2024

A/B testing is a powerful tool that can help you uncover hidden opportunities and optimize your marketing efforts. Whether you’re looking to attract new leads or improve engagement with existing customers, this article will guide you through the A/B testing process from start to finish. We’ll cover: What A/B testing means. Different types of A/B tests to implement.

Marketing 105

Marketing Scale User Experience Engagement 105

Speaker: Conrado Morlan

In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation.

AI