TurnKey Labs
JANUARY 9, 2024
In the globalized world of technology and business, the trend of hiring offshore developers has become increasingly prevalent. Companies are turning to talent pools beyond their local regions, seeking the unique skills and cost efficiencies that offshore developers bring to the table. However, this shift is not without its challenges.
The Daily Egg
JANUARY 9, 2024
Outbound Interactive Voice Response (IVR) systems are transforming business-customer interactions by automating tasks like appointment reminders and payment confirmations. This frees up. The post How an Outbound IVR Relieves Reps of the Most Tedious Tasks appeared first on The Daily Egg.
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SaaStr
JANUARY 9, 2024
So much has changed the past few years on the people side in SaaS and tech. Perhaps the biggest change though is how many folks want to manage a team, versus do the work themselves. The 1000+ unicorns of Covid fueled this, with ample capital to hire, hire and hire. And so did a bit of laziness that creeped into many of us during the past few years.
The Daily Egg
JANUARY 9, 2024
These days, firewalls aren’t just a part of building construction. More often, the term refers to a key component of your network. The post What Is a Firewall and How Do I Know If It’s Working? appeared first on The Daily Egg.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
JANUARY 9, 2024
So we’ve been focusing on leveling up a lot in our content game recently: We do terrific, free, live Workshop Wednesdays with the best in SaaS now, every week at 10am PST. Bring your questions! We’ve added the wildly successful CRO Confidential series with Sam Blond, ex-CRO of Brex and now Partner at Founders Fund We’ve upgraded the SaaStr Daily and Weekly newsletters , and they now reach 200,000+ We’ve added the very popular My App Stack to help you see what top apps le
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
JANUARY 9, 2024
So we’ve been focusing on leveling up a lot in our content game in 2024: We do terrific, free, live Workshop Wednesdays with the best in SaaS now, every week at 10am PST. Bring your questions! We’ve added the wildly successful CRO Confidential series with Sam Blond, ex-CRO of Brex and now with Founders Fund We’ve upgraded the SaaStr Daily and Weekly newsletters , and they now reach 200,000+ We’ve added the very popular My App Stack to help you see what top apps leading C
FastSpring
JANUARY 9, 2024
As part of an initiative to make our documentation more user friendly and insightful than ever, we at FastSpring have taken the initial steps to refine our documentation. This marks just the beginning of our journey, and we acknowledge that excellence is an ongoing pursuit. We are actively refining our developer documentation to ensure it is not just informative but comprehensive, equipping you with the tools you need to seamlessly resolve issues.
Andreessen Horowitz
JANUARY 9, 2024
Bio Eats World is now Raising Health! Vijay Pande, founding partner of Bio + Health, is joined by Daphne Koller, Andrew Ng, Aviv Regev, and Jakob Uszkoreit. Vijay leads us on a reflective journey through the monumental achievements in AI from the 1980s to today, with a focus on the progress in healthcare and life sciences. This episode is drawn from the episodes we recorded in 2023 with Daphne Koller, Andrew Ng, Aviv Regev, and Jakob Uszkoreit, which are linked below.
Sales Hacker
JANUARY 9, 2024
Mike Molinet is the Co-Founder of Branch (branch.io), where he was COO and President, leading the company to $100M in ARR. He oversaw all things GTM there, including G&A and Product. Now, he is the Co-Founder of Thena (thena.ai), a seed-stage startup backed by Lightspeed and First Round, where they’re helping companies service and engage their customers in Slack.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
User Pilot
JANUARY 9, 2024
In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. TL;DR Best product design tools for design research: Userpilot – Best for identifying user personas Google Analytics 4 – Best free tool for user journeys Hotjar
Nimble - Sales
JANUARY 9, 2024
In the modern business world, integrating Customer Relationship Management (CRM) systems with project management is increasingly recognized as a crucial strategy for boosting organizational efficiency and competitiveness. A notable 87% of businesses have observed better project outcomes with CRM integration, highlighting its rising significance across various industries.
User Pilot
JANUARY 9, 2024
Any product manager can deploy a feature into production – but what’s the point of all that hard work without getting into the participant’s mind and understanding whether it’s usable or not? The Single Ease Question (SEQ) can be your key to understanding usability. It’s an easy way to gain a simple version of the truth, cut through data, highlight problematic spots, and identify areas that could be made more user-friendly.
TurnKey Labs
JANUARY 9, 2024
Chief Technology Officers (CTOs) play a critical role in steering technology-driven businesses and tech startups towards success. However, this role comes with its unique set of challenges and complexities. From keeping pace with ever-evolving technologies to leading development teams effectively, the responsibilities of a CTO are multifaceted.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
User Pilot
JANUARY 9, 2024
In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like?
Mucker Capital
JANUARY 9, 2024
In this Mucker Growth session, Julius Lai from ArtShare d iscusses customer retention, which is often overlooked but essential for startups facing growth challenges. The following content will provide practical recaps from the webinar, including a diagnostic tool and real-world examples, making it useful for a broad audience. Customer retention is often considered a complex puzzle, but it can become more manageable when one comprehends the wealth of customer data available.
User Pilot
JANUARY 9, 2024
Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. TL;DR A primary user directly interacts with your product to achieve their goals.
Mucker Capital
JANUARY 9, 2024
In this Mucker Growth session, Julius Lai from ArtShare d iscusses customer retention, which is often overlooked but essential for startups facing growth challenges. The following content will provide practical recaps from the webinar, including a diagnostic tool and real-world examples, making it useful for a broad audience. Customer retention is often considered a complex puzzle, but it can become more manageable when one comprehends the wealth of customer data available.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
User Pilot
JANUARY 9, 2024
With the vast number of people required to conduct research efficiently, orchestrating this symphony of manpower and resources can be incredibly challenging. This guide will walk you through what research operations are, what role research operations managers play, which product analytics to track, and how you can get started with the process! TL;DR Research operations (also known as ResearchOps) consist of organizing people, resources, and processes to streamline research and maximize impact.
CloseSaaS
JANUARY 9, 2024
Ready to skyrocket your sales (no matter where you are)? Take your deals on the go with Close’s brand new mobile app for Android—inbound and outbound calling, push notifications, and more!
Subscription Flow
JANUARY 9, 2024
Let us throw a bit of statistic at you: it has now officially been confirmed by various researches that most cross border payments are not very successful and end up incurring losses for both the parties involved in the transactions. As a result, businesses’ current practices frequently result in decreased productivity, increased labor, high payment fees, and strained supplier relationships.
Scytale
JANUARY 9, 2024
In the world of security compliance, things can get complicated. Even when searching the internet for answers, understanding the technical jargon in the information security industry can be challenging. That’s why we’re here to clarify some aspects of SOC 2 compliance , particularly SOC 2 reports, and their significance for your security posture.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Blulogix
JANUARY 9, 2024
Automation: A Game-Changer in Subscription Billing By BluLogix Team Welcome to the eighth installment of our series on selecting the right subscription billing platform. In previous posts, we’ve discussed various aspects of the selection process, including the significance of data integration, the role of activation and provisioning, and how BluIQ by BluLogix excels in these areas.
Buffer Resources
JANUARY 9, 2024
There’s nothing like a shiny new year of possibilities to inspire content creation — and a wide-open social media calendar to go with it. Now, don’t let all those open slots intimidate you. A great way to kickstart your 2024 content batch is to note down all the year's important official (and goofy, unofficial) holidays.
Buffer Resources
JANUARY 9, 2024
There’s nothing like a shiny new year of possibilities to inspire content creation — and a wide-open social media calendar to go with it. Now, don’t let all those open slots intimidate you. A great way to kickstart your 2024 content batch is to note down all the year's important official (and goofy, unofficial) holidays.
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