CloseSaaS

MARCH 21, 2024

See 19 real-world lead generation examples—including content marketing, interactive tools, SEO, social media, and more! Learn how top players drive leads.

Social Media 52

Social Media Content Marketing Marketing 52

SaaStr

MARCH 21, 2024

Dear SaaStr: Should you offer to give the money back to your VCs if your startup just isn’t going to make it? It’s an interesting question. Many of us have been there — or at least close. I’ve been there. When in the earlier days at Adobe Sign / EchoSign, my co-founder had left, growth stalled, and I had made a rough mishire and lost almost a year — I offered to give everything left back to my investors.

Acquisition 221

Acquisition Investment Startup Revenue 221

Buffer Resources

MARCH 21, 2024

If you’re publishing quality blog content, you’re also creating ideal content for LinkedIn — you just need to learn how to repurpose it. I’m Irina, a Growth and SEO Advisor, and I help companies grow their visibility with inbound marketing. During the last eight years, I’ve helped well-known SaaS companies (like Hunter and Aura) grow their traffic to hundreds of thousands of sessions from organic and social media channels.

Social Media 117

Social Media Engagement Construction Branding 117

Stax

MARCH 21, 2024

Research shows that the global software-as-a-service (SaaS) industry was valued at $248.76 billion in 2023 and is projected to cross $250 billion this year. What’s more, this value is expected to reach $325 billion by the year 2028. As such, the advantages of SaaS offerings can’t be easily overlooked. SaaS business applications are web-based, which means that they are hosted on cloud infrastructure.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

MARCH 21, 2024

Are you selling your product to the right people? How do you even know if you have no clue what your ideal customer looks like? That’s why you need a customer profile template. They help you understand your target audience better so you can connect and engage them more easily. Read on to find out the different types that make a customer profile, how you can create a customer profile template in 5 steps, and some customer profile examples.

Sales Recruiting 92

Sales Recruiting Underperforming Technical Team Interviewing Social Media 92

User Pilot

MARCH 21, 2024

Saving time isn’t the only benefit of visually analyzing customer feedback. Being able to examine customer feedback data visually also makes it easier to derive actionable insights and, ultimately, form decisions. How do you visualize user feedback , and what are the different methods to go about it? We’ve got the answers right here! TL;DR Customer feedback data visualization helps you identify trends, study patterns , and communicate findings by transforming raw data into tangible c

Data Analysis 83

Data Analysis Software Review Cloud Trends 83

Groove HQ

MARCH 21, 2024

“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” Jeff Bezos The reality is of course very different. Particularly when you are growing your business and establishing your processes, customer can run into problems that you did not even know existed. This […] The post How To Improve Your Customer Care?

Business 64

Business Customer Support 64

User Pilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or

Strategy 91

Strategy Software Review Social Media Onboarding 91

Blulogix

MARCH 21, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Elevating Customer Retention in B2B Subscriptions For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses. Far beyond the initial capture, the art of retaining customers demands a nuanced, ongoing engagement strategy that nurtures and expands the customer relationship over time.

B2B 52

B2B Payment Features Subscription Retention 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

BetterCloud

MARCH 21, 2024

As your business scales, more and more SaaS applications are added to your tech stack, no spreadsheet can keep up with. That’s where a SaaS management platform comes in. SaaS management platforms need to provide IT professionals visibility into their tech stack, automate permissions and processes, and provide valuable insights into software spending to identify underutilized resources and cost-saving opportunities.

Software 52

Software Scale Benchmarks compliance 52

SaaS Metrics

MARCH 21, 2024

Your contribution towards a healthier environment could start from constructing or renovating your own home or property. By exploring the realms of sustainable construction, you may strike upon comprehensive water filtration as a top-tier solution for you. According to the Global Water Institute, around 10% of the water we consume worldwide is. Read more The post Sustainable Construction Through Comprehensive Water Filtration first appeared on SaaS Metrics.

Construction 52

Construction Metrics SaaS Technology 52

How To Buy Saas

MARCH 21, 2024

With over 50 billion SaaS service users in the US (including repeat customers) there’s little doubt about the health of the SaaS industry. But what exactly are these services, and should your startup business be using them? In this blog post, we’ll try to answer these questions and explain which solutions may be helpful to your business. What Is SaaS?

SaaS Payments 40

SaaS Payments Payment Services Payment Solutions Payment Methods 40

Andreessen Horowitz

MARCH 21, 2024

Generative AI took the consumer landscape by storm in 2023, reaching over a billion dollars of consumer spend 1 in record time. In 2024, we believe the revenue opportunity will be multiples larger in the enterprise. Last year, while consumers spent hours chatting with new AI companions or making images and videos with diffusion models, most enterprise engagement with genAI seemed limited to a handful of obvious use cases and shipping “GPT-wrapper” products as new SKUs.

Generative AI 145

Generative AI Enterprise AI Artificial Intelligence 145

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue