Tom Tunguz

MAY 24, 2020

So much has happened in the last decade. We’ve seen the rise of massive startups in Europe, South America, China, Israel. Technology entrepreneurship is a global phenomenon. Within the US, there’s much talk of a diaspora out of California and Silicon Valley, particularly with the sudden move to remote work catalyzed by the coronavirus. Has the shine rubbed off the Golden State to reveal pyrite?

Venture Capital 264

Venture Capital Entrepreneurship Startup Acquisition 264

SaaStr

MAY 16, 2020

A very curious thing has happened during this very sad and stressful time: the Era of the SaaS Decacorn has firmly arrived.? @Wix ? market cap is now over $10 billion. Amazing! ? @BessemerVP ? pic.twitter.com/giUuRFJS5A. — Amit Karp (@amitkarp) May 15, 2020. When I started as a SaaS CEO, there was only one SaaS unicorn: Salesforce. Its market cap at the time was $2.6 billion.

SaaS 364

SaaS Cloud Investment Marketing 364

Predictable Revenue

MAY 11, 2020

Excerpt: From Impossible To Inevitable – Part V – Chapter 18 by Aaron Ross and Jason Lemkin. The post Everyone Has a Year of Hell appeared first on Predictable Revenue.

Revenue 194

Revenue 194

SaaStr

MAY 19, 2020

Q: What Strategies Are Working Now? Many of us are struggling now; a minority are “Covid Beneficiaries”; and most are somewhere in the middle in SaaS. Parts of your businesses are struggling, but other parts are doing OK, and some segments are even doing well. What are some strategies that are working now in this new environment? 5 thoughts to maybe think about: Real Free Editions.

Strategy 347

Strategy Travel Market Segmentation Onboarding 347

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

InsightSquared

MAY 6, 2020

What is the difference between effectiveness and efficiency in sales? When it comes to B2B sales tools, efficiency is prioritized more so than effectiveness. But what do you gain by reps generating more meetings if they are all mediocre at best? Efficiency and effectiveness are both buzzwords popularly used by CEOs and Sales VPs to chart the course of their organization.

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Artificial Intelligence Machine Learning Operational efficiency. Forecasting 118

SaaStr

MAY 19, 2020

By Marcelo Lopez, UruIT CEO. The global healthcare industry is facing a crisis. While the COVID-19 pandemic is dominating headlines, it has also shed light on just how embattled the system has become, dealing with issues like aging populations, increasing burdens of illness, and rising demand, combined with aging infrastructure and even older, outdated policy.

Artificial Intelligence 342

Artificial Intelligence Machine Learning Healthcare Technical Review 342

The Daily Egg

MAY 29, 2020

Conversion rate optimization offers one of the fastest, most effective methodologies for turning your existing web traffic into paying customers. Also known as CRO, conversion rate optimization can involve numerous tools and strategies, but they’re all geared toward the same thing: Converting visitors into leads and leads into customers. There is a lot of conflicting […].

Strategy 363

Strategy 363

Tom Tunguz

MAY 18, 2020

Here are three little puzzles about infinity. Here’s a short blue line and a red line that is 3x longer than the blue line. Let me show you how there are just as many points in the blue line as there are in the red line. Let’s make a right triangle with the blue and red lines, and then draw a green line to connect them. I’ll draw a line connecting a point on the blue line to a point on the red line.

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Intercom, Inc.

MAY 19, 2020

As a product-led company, we have put great thought, time, and energy into how we organize our product teams. . After all, excellent design and engineering can only come from product teams that are empowered to solve hard problems and build great software. In our model, product teams effectively own a piece of the product, and consist of a Product Manager, Designer, and a few Product Engineers. “We have written a lot about the alchemy of great product teams, the ingredients that make them

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Engineering Scale Startup Management 245

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Payment Solutions

Practical Advice on SaaS marketing

MAY 1, 2020

I’m a believer in blogging. I’ve been writing a monthly post for more than 10 years, and people do find me through my blog. Based on the numbers, I know lots of others have a similar faith in blogs. I’m not sure of the official count, but my guess on the total number of blogs out there is about a billion. Blogs are a standard part of the marketer’s repertoire, and for good reason.

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Interviewing Software Marketing SaaS 170

Predictable Revenue

MAY 4, 2020

An amazingly vulnerable, inspiring, transparent, and courageous note from Predictable Revenue's Co-Founder, Aaron Ross. The post You’re going to be okay appeared first on Predictable Revenue.

Revenue 207

Revenue 207

SaaStr

MAY 17, 2020

Q: What don’t they tell you about venture capital firms? A few things that aren’t obvious when you raise venture capital: Your VC partner may leave. There has been much more transition in VC firms in the past 5+ years. Partners leave to found their own firms in particular all the time now. Non-partners leave to join hot firms. You are stuck with the fund as an investor forever.

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Venture Capital Investment SaaS Sales 364

The Daily Egg

MAY 19, 2020

The post 15 Top Live Chat Software Solutions Reviewed appeared first on The Daily Egg.

Software Review 364

Software Review Software User Experience 364

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Tom Tunguz

MAY 19, 2020

On June 3rd at 10 am, SaaS Office Hours will welcome Hollie Wegman , former CMO at Segment. Hollie has a wealth of experience as a marketer. She’s marketed many iconic companies including Salesforce, Mulesoft, and Envoy. During our conversation, we’ll talk about how to market technical products to developers, how to scale marketing teams, and how to develop the right portfolio of marketing approaches at every stage of the business.

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Scaling Development SaaS Marketing 326

Intercom, Inc.

MAY 6, 2020

Customer Satisfaction Score (CSAT) is by far the most popular customer service quality metric used across all industries and teams of all sizes. But CSAT alone is actually a poor indicator of support quality. This is a guest post from Martin Kõiva, the CEO of Klaus , a conversation review tool for support teams that aims to improve customer service quality by making internal feedback easy and systematic. .

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Metrics Trends Onboarding Management 231

Neil Patel

MAY 26, 2020

Please note: Once you install the extension all you have to do is go to Google and perform a search. That is where you’ll see data. It’s been a long time coming. And now, it is finally here. Today, I want to introduce you to the Ubersuggest Chrome Extension. From being in the SEO industry for over 21 years now, I know that it would be more convenient to do your SEO research while you are browsing the web or searching Google than constantly having to come back to Ubersuggest.

Advertising 145

Advertising Mobile Metrics Data 145

Predictable Revenue

MAY 28, 2020

The importance of evolution in sales – How to execute a product-led sales framework, and how Dooly became a product-led organization. The post How Dooly executes a product-led sales framework with CEO Kris Hartvigsen appeared first on Predictable Revenue.

Sales 194

Sales Revenue 194

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Enterprise

SaaStr

MAY 20, 2020

Our recent SaaStr Summit: Bridging the Gap was the first time I’ve had a chance to be a participant at a SaaStr event in a long, long time. Usually I personally have to do too much planning, moderating, etc. I learned a lot! ?? So I thought I’d share my learnings from the sessions as we put them up on YouTube. My next set of 10 Learnings is from Jeff Lawson, CEO of Twilio, and his investor and board member, Byron Deeter of Bessemer Venture Partners.

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CTO Hire New CTO CTO Airlines 355

The Daily Egg

MAY 13, 2020

Marketers seeking to dominate their respective niches should be focused on the best website layouts. Doing so improves your users’ experience and generates conversions. Luckily, you don’t have to design your own. There are a ton of great website layouts being used now. These are layouts that are easy to navigate, simple in scope, and […].

User Experience 363

User Experience Marketing 363

Tom Tunguz

MAY 10, 2020

Why is the S&P index “only” down about 15%? Given all the economic turmoil, shouldn’t the index collapse? I was wondering this so I went to the source of all truth on the internet, Reddit. As I read the investing subreddit , I stumbled onto an explanation written by VPride1995 using a simple mental model that illuminated one potential answer.

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Marketing Investment Pricing Revenue 319

Intercom, Inc.

MAY 20, 2020

As customer success managers, we wear many hats. We need to stay on top of market trends and product updates, all while making sure our customers become wildly successful. During times of rapid change, juggling everything on our plates, along with everything on our customers’ plates, can feel like a herculean task. Just as we’re adapting our business strategy and plans , so are our customers – and they’re looking to us for guidance.

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Scale Customer Success Scaling Technical Review 223

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

Unbounce

MAY 19, 2020

The spread of COVID-19 has changed the daily lives and habits of millions of people worldwide, and businesses across most industries are scrambling to adapt. Brick and mortar retailers, restaurants, and hotels—just to name a few impacted sectors—are hurting from a stretch of time without customers. Some could end up closing their doors for good. Other companies have seen a higher demand for their products and services.

New CTO 145

New CTO Branding CTO Social Media 145

Predictable Revenue

MAY 11, 2020

Excerpt: From Impossible To Inevitable – Part V – Chapter 18 by Aaron Ross and Jason Lemkin. The post Are You Sure You’re Ready For This? appeared first on Predictable Revenue.

Revenue 194

Revenue 194

SaaStr

MAY 14, 2020

[link]. Our VC <-> founder networking for New New in Venture on May 27 is now going LIVE! If you’ve registered as either a CEO or a VC, you should be getting an email to sign up soon. We already have 200+ VCs joining New New in Venture and 500+ founders of the 4,200+ registrants already. You just plug in the days you want to do meetings, in and around New New in Venture.

Metrics 346

Metrics 346

The Daily Egg

MAY 13, 2020

Whether you need a side hustle to bring in some extra cash or you’re making the switch to running your own business, you need a website. Why? Up to 80 percent of consumers visit a business’s site before making a purchase, and this number is almost certain to grow. In fact, global ecommerce sales are […]. The post How to Create Your First Website for Free in 2020 appeared first on The Daily Egg.

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Sales Business Marketing 363

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Intelligence

Tom Tunguz

MAY 18, 2020

Here are three little puzzles about infinity. Here’s a short blue line and a red line that is 3x longer than the blue line. Let me show you how there are just as many points in the blue line as there are in the red line. Let’s make a right triangle with the blue and red lines, and then draw a green line to connect them. I’ll draw a line connecting a point on the blue line to a point on the red line.

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Intercom, Inc.

MAY 7, 2020

“Home where the heart is,” as the saying goes. And for now, it’s where you’ll find the office and school and the shops and concerts, too. H.O.M.E. is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. When it’s all said and done, we’ll have covered the following themes: H ealth and wellness – how are people staying healthy in mind and body?

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Marketing Government Technology Branding 210

Andreessen Horowitz

MAY 15, 2020

People who’ve been in crypto for a long time view the space as evolving in cycles, alternating between periods of high activity and “crypto winters.” There have been three cycles so far. The first peaked in 2011, the second in … The post The Crypto Price-Innovation Cycle appeared first on Andreessen Horowitz.

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Innovation Pricing Blockchain 145