SaaStr

DECEMBER 27, 2022

Dear SaaStr: What Were Some of the Toughest Lessons You Learned About How to Build a Successful SaaS Business? Some of the toughest lessons I’ve learned … and continue to re-learn: Even very talented co-founders may leave. You need to also make sure they are 110% committed. Very mediocre VPs are often very good at talking the talk. Mediocre execs often talk the talk even better than the best up-and-coming ones.

Business 319

Business SaaS Marketing 319

The Daily Egg

DECEMBER 2, 2022

You’re here because you want to grow your ecommerce business. Maybe your sales have started to plateau. Or maybe you’re just curious. The post 7 Easy Steps to Boost Ecommerce Sales appeared first on The Daily Egg.

Sales 329

Sales Business 329

Sage Intacct

DECEMBER 15, 2022

In the beginning stages of many companies and accounting departments, in SaaS billing out of spreadsheets is often a sufficient–though far from perfect–method of handling the business's finances. It's better than nothing.

SaaS 119

SaaS Finance Business Leadership 119

SaaStr

DECEMBER 29, 2022

If you'd rather not do any of your 1-on-1's, Something is off. Goes for both sides. — Jason Be Kind Lemkin  (@jasonlk) December 19, 2022. For the first time in my career, I’ve worked with amazing first-time managers as CEOs. Before I was a CEO, I was a mid-level manager, a director. And then a VP. Across a few start-ups. Before I was first a founder.

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

The Daily Egg

DECEMBER 16, 2022

Out of the seven brands we review below, Cloudflare is our favorite content delivery network (CDN) provider. With data centers across over. The post Best CDN Providers Compared appeared first on The Daily Egg.

Branding 337

Branding Data 337

Totango

DECEMBER 22, 2022

ClieOne of the most basic principles of customer success is using your products and services to create advocates for your company/product/brand. Having an army of happy customers can do much of this legwork for you. The fact of the matter is that customers are influenced by word-of-mouth two to 10 times more than they are by paid media. Up to 50% of consumers insist that the recommendations of people they know are the primary drivers of their buying decisions.

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Social Media Software Review Customer Success Communication 105

Chart Mogul

DECEMBER 22, 2022

For a long time, exponential growth was an expectation for successful SaaS companies. Now, in this economic environment, growing sustainably might just be the new “name of the game”. We spoke with SaaS leaders across different sectors to bring you insights on sustainable growth strategies for 2023. Daria Danilina, Co-founder at Salesroom, Jonah Remz, VP … For a long time, exponential growth was an expectation for successful SaaS companies.

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Strategy Scale Finance Acquisition 95

Andreessen Horowitz

DECEMBER 15, 2022

This time of year, the floodgates open to a deluge of best-of lists and end-of-year recaps. But we at a16z have always been more interested in what’s to come. We asked dozens of partners across the firm to spotlight one … The post Big Ideas in Tech for 2023: An a16z Omnibus appeared first on Andreessen Horowitz.

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Mobile Trends Enterprise AI 145

Tom Tunguz

DECEMBER 31, 2022

Just how big is the current web3 B2B SaaS total addressable market (TAM)? In the last six months, 103 web3 companies generated revenue on-chain, the smallest of which recorded a few hundred dollars of sales & the largest, Ethereum, tallied $401m. 44% of these companies produced less than $0.5m. But a nascent mid-market does exist : 41 companies produced between $5-25m.

Payment Solutions 306

Payment Solutions B2B Software Payment Services 306

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

The Daily Egg

DECEMBER 7, 2022

The content in your blog is the most important aspect of creating a successful blog. After all, you want your readers to. The post What Is Blog Design All About? The Complete Guide appeared first on The Daily Egg.

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SaaStr

DECEMBER 5, 2022

Dear SaaStr: What Are Some Ways to Reduce Stress in a SaaS Startup? For me, at least, I’ve seen three things make the biggest difference in reducing stress as you scale from $1m to $10m ARR … and beyond … __. 1. Add an “ex-post facto co-founder” and/or upgrade the management team. In my first start-up, my co-founder and I met for 20 minutes at the end of every single day, and had lunch as often as we could. 50% of this was just dealing with stress and unscripted issues.

Venture Capital 302

Venture Capital Scale SaaS Churn 302

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. He told us things were starting to scale. And just like that, we’re at it again. ChatGPT , OpenAI’s prototype artificial intelligence chatbot, launched last week and it has been making the rounds in the halls of the internet, inspiring amazed react

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ChatGPT Artificial Intelligence Technical Review Machine Learning 279

Predictable Revenue

DECEMBER 22, 2022

Jenell Riesner joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss applying B2C Black Friday tactics to the sales development world. The post Stealing B2C Black Friday tactics in the sales development world appeared first on Predictable Revenue.

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B2C Development Sales Revenue 263

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

FastSpring

DECEMBER 16, 2022

Finding the right tools to streamline your sales processes can be key to running a more successful and profitable sales operation. One popular solution for managing and automating parts of the sales process is by using CPQ (Configure, Price, Quote) Software. However, what is a CPQ and what are its primary benefits? And most importantly, does your business need it?

Payment Services 142

Payment Services Payment Solutions Pricing Payments 142

Tom Tunguz

DECEMBER 13, 2022

A funny thing happened along the way to Sand Hill Road in the last decade : startups stopped talking about how much runway a Series A would buy them. In the 2000s, when capital was scarcer, founders & VCs would derive round size by debating the quantum of money required to achieve Series B milestones. When capital is scarce, it’s rationed.

Headcount 297

Headcount Venture Capital Finance Startup 297

The Daily Egg

DECEMBER 2, 2022

If you don’t do keyword research right, you’ll end up creating content your audience doesn’t care about. Without focusing on the right. The post 5 Easy Steps to Do Keyword Research appeared first on The Daily Egg.

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SaaStr

DECEMBER 4, 2022

Your family will never really understand what you go through as a founder. And what it really takes. Not really. — Jason Be Kind Lemkin ? (@jasonlk) December 3, 2022. So as the years have gone by, we’ve all begun to understand SaaS a lot better. So many of the leaders in SaaS have now crossed $1B in ARR, from Box to Cloudflare to Okta to HubSpot to ZoomInfo, and so many more are coming up on it fast, from Smartsheet to Monday to Asana and more.

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Sales Hiring Consulting Startup SaaS 294

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Intercom, Inc.

DECEMBER 14, 2022

We’re fast approaching a new year, with major changes in customer support trends and customer expectations. So what does “good customer support” look like for 2023? We conducted a major survey to find out what people want and expect from customer service, and made some fascinating discoveries. Our latest study contacted 1,000 US customers across generations, to learn more about what they want and expect from businesses as we enter 2023.

Business 129

Business Customer Support Communication Trends 129

Predictable Revenue

DECEMBER 19, 2022

Learn about outbound vs. inbound sales, including the definition of both, how they can benefit your company, and more. The post Inbound vs Outbound Sales appeared first on Predictable Revenue.

Sales 245

Sales Revenue Development Management 245

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 130

Payment Methods Merchant Services Payment Services Payments 130

Tom Tunguz

DECEMBER 6, 2022

Profitability or net income margin has become the most important correlate to public software company valuations. But public companies are less profitable today than a year ago. Surprisingly, PLG companies’ profitability has suffered more than sales-led businesses. Across every quartile, public software & infrastructure companies have seen a 5 percentage point drop in net income since Covid.

Headcount 289

Headcount Market Research Acquisition Education 289

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

The Daily Egg

DECEMBER 8, 2022

Among the seven tools we reviewed for this post, SEOmator is our favorite technical SEO audit tool on the market today. It. The post Best Technical SEO Audit Tools Compared appeared first on The Daily Egg.

Technical Review 307

Technical Review Marketing 307

SaaStr

DECEMBER 13, 2022

Dear SaaStr: How Can You Tell iI Someone is Going To Be a Phenomenal CEO? Having now worked with a few dozen SaaS CEOs who are much better CEOs that I ever was, I think I can boil it down to 2 characteristics: They can see the future , and. They have the ability to recruit and build the teams to get there. The best founders, at least by the time they have 50–100 customers, can see at least several years into the future.

Revenue 290

Revenue SaaS Marketing 290

Intercom, Inc.

DECEMBER 6, 2022

Our mission – the change we want to create – is to make internet business personal. Whether we’re creating tools that improve personalization or strengthening our privacy and security, Intercom has always been committed to bringing a personal touch to every change we make to our product. This is the ninth post in a series exploring our product principles.

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Artificial Intelligence Machine Learning Onboarding Communication 129

Sparktoro

DECEMBER 16, 2022

I joined Twitter in June, 2007. It turned out to be a very smart move; over the next decade, that network had a massive impact on my professional success. Some of that is because I did interesting or valuable things, but a lot of it was a combination of timing and serendipity.

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Branding Marketing Social Media 145

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Intelligence

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. In this piece, we’ll be comparing 7 SaaS billing solutions that we separate into three categories: Subscription management: This type of software lets you automate free trials, recurring payment schedules, and the dunning process.

Payment Services 125

Payment Services Merchant Services Payment Methods SaaS Payments 125

Tom Tunguz

DECEMBER 26, 2022

Constellation Software is a $30b+ publicly-traded software holding company employing more than 25,000. A former venture capitalist, Mark Leonard started Constellation in 1995 with $15m of outside investment & a goal of buying vertical software companies with a moat & good unit economics. Vertical software companies pursue a particular market segment like car dealership management or hotel management software.

Software Review 247

Software Review Investment Software Acquisition 247

The Daily Egg

DECEMBER 12, 2022

Making progress on your search rankings requires doing plenty of keyword research. That’s not just identifying the keywords to use on your. The post 6 Easy Steps to Check Competitors’ Keywords appeared first on The Daily Egg.

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