June, 2023

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Web3 in SaaS Clothing

Tom Tunguz

In the mid-2010s, every web1 company became a web2 company. This time it’s different. Many web3 companies will become web2 companies, too. Why will web3 companies dress like SaaS mutton? If the current pace continues, web3 startup fundraising will fall by 73% in 2023. The absence of those dollars will flatten & shrink the already modest addressable market for web3 software & infrastructure.

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Optimizing Email Deliverability for Cold Outreach with Jesse Ouellette and Vaibhav Namburi

Predictable Revenue

Jesse Ouellete, Founder of LeadMagic, and Vaibhav Namburi, Founder of SmartWriter, shed light on the truth behind cold email's future. The post Optimizing Email Deliverability for Cold Outreach with Jesse Ouellette and Vaibhav Namburi appeared first on Predictable Revenue.

Revenue 195
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Dear SaaStr: How Many Sales Reps Do I Really Need?

SaaStr

Dear SaaStr: How Many Sales Reps Do I Need? More than you probably would think. You can back into how many sales reps you’ll need in SaaS. First, figure out how much revenue you need to close in the next twelve months. Because that’s more than now. Second, calculate a reasonable attainable quota for your closers, your Account Executives. This is generally derivate of your deal size.

Scale 246
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Emerging Architectures for LLM Applications

Andreessen Horowitz

Large language models are a powerful new primitive for building software. But since they are so new—and behave so differently from normal computing resources—it’s not always obvious how to use them. In this post, we’re sharing a reference architecture for … The post Emerging Architectures for LLM Applications appeared first on Andreessen Horowitz.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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How to Boost Your Content in the YouTube Algorithm

Buffer Resources

YouTube is a staple in the global cultural landscape – parents use it to keep their kids occupied, students use it to learn, and millions use it for entertainment, information, and everything in between. But one thing that is often a mystery is discovery – how do people get the content they do? Why does certain content go viral seemingly overnight?

More Trending

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In the Spotlight: 100 Outstanding Sales Leaders to Watch

Teamgate

After reading this article, you can expect to learn about 100 top business, sales, and marketing leaders who are experts in the field of sales leadership. These thought leaders provide valuable insights and inspiration to help you enhance your understanding of sales leadership and gain a broader perspective on the subject.

Sales 98
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Customer Success and finance: 8 metrics to build closer alignment

ChurnZero

Good sales teams typically get the budget, headcount and tools they desire because the function is tied to revenue. Finance understands this intuitively, so they are inclined to support budget requests that will help teams close more deals. However, that’s not always the case for Customer Success (CS) teams even though they are often responsible for renewals and expansions.

Finance 98
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Exploring Userpilot’s Resource Center Editor: A Walkthrough

User Pilot

A basic support offering won’t impress your demanding users very much. Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. We’ll explore how it can help you manage, control, and ultimately improve the resources you’re offering each and every user.

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9 ActiveCampaign Alternatives for 2023: Choose a CRM Tool Your Sales Team Will Love

CloseSaaS

See how ActiveCampaign marketing and sales features compare against providers like Close, Outreach, Pipedrive, HubSpot, MailChimp, GetResponse, Drip, and ConvertKit.

Sales 98
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Should I Sell for $50m … Or Push On And Try to Build a Unicorn? Especially … Today?

SaaStr

A life poorly lived is a trap Go for it at least once — Jason ✨Be Kind✨ Lemkin  (@jasonlk) May 5, 2023 BusinessInsider had a great story a ways back on Datto’s $1b exit to Vista Private Equity (more on the role of PE in SaaS here ). So much of it resonated with me, especially the story of the CEO’s 10-year journey, and turning down an earlier $100m offer to sell.

Banking 352
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How Much More Efficient Should a SaaS Startup Be When Using AI?

Tom Tunguz

If we assume some basic productivity gains in a typical SaaS company from AI in the next 12-24 months, how much more profitable will the business be? Sales development, content marketing, & software engineering strike me as the workstreams that will benefit immediately. Team Team Productivity Gain % of Company Overall Gain SDR/BDR 15% 10% 1.5% Content marketing 30% 5% 1.5% Engineering 25% 40% 10% Overall - - 13% See assumptions here 1 This thought experiment highlights a few ideas to validat

AI 309
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LeadSquared Review

The Daily Egg

LeadSquared is a sales execution platform that helps businesses capture, cultivate, and retain leads. Supported by a built-in customer relationship management (CRM). The post LeadSquared Review appeared first on The Daily Egg.

Sales 305
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FastSpring Helps Sellers Reduce Chargeback Impact Even More With Our New Chargeback Overview Dashboard

FastSpring

Announcing: Chargeback Overview Dashboard When running a business online, chargebacks are, unfortunately, almost inevitable. Whether there’s an issue with an order, or someone wants to take advantage of the system and fraudulently issues one, it’s important for business owners to keep on top of chargebacks that happen on transactions. To that end, we’ve launched our new Chargeback Overview Dashboard to help you see and react to your chargebacks.

Payments 119
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Why AI Will Save the World

Andreessen Horowitz

The era of Artificial Intelligence is here, and boy are people freaking out. Fortunately, I am here to bring the good news: AI will not destroy the world, and in fact may save it. First, a short description of what … The post Why AI Will Save the World appeared first on Andreessen Horowitz.

AI 145
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How Buffer’s Content Team Uses AI

Buffer Resources

There’s been much ado about AI lately, especially since ChatGPT was released to the public in November 2022. Since then, we’ve seen an influx of thoughts and tools around the topic and the use of AI. We like AI here at Buffer – we’ve even launched an AI Assistant to help our audience create content better and faster. However, we understand its limitations, especially when it comes to creation, better than most.

AI 135
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Frontline Growth: SaaS Companies Get About 20% of Their Revenue From Europe. The Best — Even More.

SaaStr

One thing we’ve talked a ton about at SaaStr since inception is the power of going global as early as you have customer pull in other geographies. The internet works everywhere. You should be selling everywhere, assuming there are no regulatory or related issues in your space. Some examples: HubSpot gets 54% of its revenue from outside the U.S. Asana gets 39% of its revenue from outside the U.S.

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Does an AI Premium Exist in the Fundraising Market?

Tom Tunguz

If a company adds AI to their pitch or nabs a.ai domain, will they raise money at a higher valuation? Nvidia’s sudden surge to $1t in market capitalization in the public market suggests it could be the case. The data tells a different story. I plotted the 75th percentile valuation of all US software companies by stage compared to AI companies over the last twelve years.

AI 262
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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BrandCrowd Review

The Daily Egg

BrandCrowd is a tool for creating logos and other creative business assets, letting organizations put their branding on everything from business cards. The post BrandCrowd Review appeared first on The Daily Egg.

Branding 268
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Q&A: Experts say stopping AI is not possible — or desirable

IT World

As generative AI tools such as OpenAI’s ChatGPT and Google’s Bard continue to evolve at a breakneck pace, raising questions around trustworthiness and even human rights, experts are weighing if or how the technology can be slowed and made more safe. In March, the nonprofit Future of Life Institute published an open letter calling for a six-month pause in the development of ChatGPT, the AI-based chatbot created by Microsoft-backed OpenAI.

AI 130
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The Next Token of Progress: 4 Unlocks on the Generative AI Horizon

Andreessen Horowitz

Large language models (LLMs) have taken the tech industry by storm, powering experiences that can only be described as magical—from writing a week’s worth of code in seconds to generating conversations that feel even more empathetic than the ones we … The post The Next Token of Progress: 4 Unlocks on the Generative AI Horizon appeared first on Andreessen Horowitz.

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The P9 Guide to Cohort Analysis in SaaS (v0.9)

Point Nine Land

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis. In fact, it’s almost impossible to get a really good understanding of a service’s usage without looking at activity and retention numbers on a cohort-by-cohor

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Growth Slowed Down About 33% On Average For Everyone in Q1

SaaStr

So two recent data analyses across both private and public SaaS companies interestingly showed basically the same thing: for the best SaaS companies, on average, growth in Q1 was down about 33% or so from a year ago. The time periods are different, but they also are sourcing the data at slightly different times. ChartMogul’s data, which we covered in another recent post here , shows data from 1000+ SaaS startups from $1m-$30m ARR in essentially real-time, as they are doing real-time revenue anal

Cloud 278
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The AI API : The Twilio Moment for Machine Learning

Tom Tunguz

90% of startups have plans or have released an AI feature, 54% of those features will launch in 2023, but only 30% of companies are hiring new people to do it, according to ProductBoard’s survey. These figures highlight three points: AI has become an essential product component for most software companies. Startups have aggressively prioritized these features on their roadmaps with 54% launching a feature this year.

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Mailtrap Review

The Daily Egg

Mailtrap is a platform designed to help businesses improve how they test, send, and control emails. Use it to build better marketing. The post Mailtrap Review appeared first on The Daily Egg.

Marketing 261
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Who wants a regular laptop with a 100-in. screen?

IT World

Here comes an entirely new kind of computer. Events like this don’t happen often. So, we should all stop and marvel at the emergence of what I call the ARPC — the “augmented reality PC.” The “form factor” solves the decades-old desire to maximize screen size while minimizing hardware size. And it’s ideal for the age of remote work, digital nomad living, workcations, bleisure travel, staybaticals, hot-desking, hoteling, and every other future-of-work neologism that has emerged since the Covid pla

Travel 129
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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The Getting Started with AI Stack for JavaScript

Andreessen Horowitz

It’s hard to understand new software infrastructure technologies without using them. At least, that’s what the a16z infrastructure team has found— and because so many of us started our careers as programmers, we’re often learning by doing. This has particularly … The post The Getting Started with AI Stack for JavaScript appeared first on Andreessen Horowitz.

AI 124
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How to Collaborate with AI to Get the Best Out of Your Content

Buffer Resources

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. Today, we’ve got Stew Fortier, a more unconventional creator, as his day job is CEO of Type.ai , an AI content writing tool. 💡 To keep up with Stew, check out his newsletter , Twitter and LinkedIn. The rapid advancement of AI has spurred debates among creators of all types.

AI 122
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Everyone Has a Side Hustle Now. Is That a Good Thing?

SaaStr

So today, everyone has a side hustle, or so it seems. Almost everyone in sales seems to be into real estate, either “multi-family” real-estate or getting their broker’s license. Or other so-called “passive” income streams that really often take many hours to manage. And so many folks are coaches, selling courses, and more.