November, 2023

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Canva and Databricks: The Two Big Potential SaaS / Cloud IPOs of 2024

SaaStr

So the IPO market sort of, kind of, reopened a bit in 2023 — after being closed for 2 years for the most part. Kalviyo, Instacart, and ARM all 3 great leaders, IPO’d in a short window, unfortunately, to a bit of a quiet thud. None really traded up, and for the most part, I think folks view their IPOs as a test around a brief market up-tick that didn’t taken.

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How Much Does it Cost to Use an LLM?

Tom Tunguz

How much does AI cost? It depends on a a few different dimensions, but for a typical use case where a user enters a query & expects about a 200 word response, the cost varies from $0.03 to $3.60. Different models cost different amounts. Also, the size of the context window is an important factor. The context window is a fancy way of saying the quantity of background information the user can provide to the AI.

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A Beginner's Guide to Google Search Console

The Moz Blog

Discover the value of Google Search Console for SEO, marketing, and business owners. Learn how this free tool provides insights into your site's performance, engagement, and technical issues. Learn how you can use GSC to make more informed decisions for your website.

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How to Create Personalized User Onboarding Journeys

Inturact

Personalized User Onboarding Journeys are tailored experiences designed to guide new users through a software application in a way that is specific to their individual needs, roles, or use cases.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Hotjar Pricing: Is It Worth Your Investment? [+ Better Alternatives]

User Pilot

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. That said, the Hotjar pricing model can be both expensive and confusing if you don’t familiarize yourself with all its quirks. In this guide, we’ll walk you through each subscription tier to help you find the right option for your needs!

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A Friendly Reminder to Cost-Cutters: Keep the Company a Great Place to Work for Survivors

Kellblog

It’s been a tough year. We’re currently in peak planning season for 2024. With capital scarce and expensive, with companies increasingly trapped in Schrödinger’s startup paradox , and with more startups than ever focused on positive cashflow and The Rule of 40 , it’s safe to say that Silicon Valley is still very much in a cost-cutting mood.

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Pilot: 57% of Venture Startups Will Need to Raise More In 2024

SaaStr

SaaS products and services like Pilot track the finances of 1,000s of SaaS and other startup so they’re an interesting source of hard data. What does Pilot’s latest data say? Something that’s both not surprising but also pretty impactful: 57% of venture-backed startups will have to go “back to market” in 2024 to raise more capital.

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Canny Review

The Daily Egg

There’s perhaps no better way to enhance your product than hearing directly from customers and then incorporating their feedback. It’s no wonder. The post Canny Review appeared first on The Daily Egg.

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The Software Industry's Productivity Boom: Analyzing Revenue per Employee Trends

Tom Tunguz

Recently, I was on the HR Heretics podcast and we talked about the increasing efficiency of software companies (in addition to other topics including the implications of AI for executives, how to diligence a candidate, & what board members expect of their people leaders). I realized It has been a decade since I’ve updated revenue-per-employee metrics.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Clouded Judgement 11.10.23 - OpenAI Updates + Datadog Gives the All-Clear?

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now OpenAI Updates OpenAI had their big developer day this week, and I wanted to call out two key announcements (and trends): increasing context windows and decreasing costs. When I think about the monetization of AI (and which “layers” monetize first) I’ve always thought it would follow the below order, with each layer lagging the one that comes be

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Q3 2023 FastSpring Feature Release: Achieving Subscription Growth, Faster

FastSpring

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! 1ClickPay, Trial Hopping Prevention, and Offers API are designed to boost your conversion rates and increase customer lifetime value. They also complement several other subscription focused capabilities we have released over 2023.

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Why Digital Marketing Agencies Have it Tough in 2023 | 5-Minute Whiteboard

Sparktoro

3 months ago, a dear friend’s agency closed for good. 2 months ago, another close friend had a round of layoffs at their firm. And in just the last two weeks, I talked to four agency owners who reported their first revenue-declining year in the last five. It’s rough out there for a lot of digital marketing agency owners.

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Dear SaaStr: What is The Best Way to Hire Your First Sales Rep?

SaaStr

Dear SaaStr: What is The Best Way to Hire Your First Sales Rep? I’ll tell you the trick. It’s going to sound simple, but it isn’t, because almost everyone gets it wrong. For at least your first few reps: hire someone >>you<< would buy >>your product<< from. Period. I.e., Do not hire someone just because they worked at Facebook or Salesforce or even Datadog or Shopify in “sales”.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Sift Review

The Daily Egg

If you’re an HR professional, business leader, or project manager tired of outdated organization charts and disorganized team member information, Sift may. The post Sift Review appeared first on The Daily Egg.

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Purchasing Patterns in Software : Positivity Punctuating Q3

Tom Tunguz

Vendr’s quarterly report on SaaS purchasing trends summarize the sentiment of the software market. Q2 was tough but Q3 is looking up. The average sales cycle has lengthened from 32 to 44 days for net new software, a 37% increase. Slower cycles & fewer new purchases : 19% of software purchases are net new in 2023 ; just 17% in Q3. Still about 1-in-5, but down from 30% last year.

Software 271
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How to Research, Monitor, and Optimize for Questions (+ Free Worksheet)

The Moz Blog

Optimizing your content for the questions searchers are asking can be a powerful way to reach them. Learn methods, tools, and advice for doing so in this article.

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Join FastSpring at Web Summit 2023!

FastSpring

Looking to join founders, tech enthusiasts, and world leaders who are discussing ways to redefine the tech industry? If so, join FastSpring at the Web Summit November 13-16th! We’d love to talk with you in person at booth E474 in Pavilion 4! Situated in Parque das Nações, Feira Internacional de Lisboa and Altice arena are the homes for Web Summit 2023 in Lisbon.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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I Tried X Premium (Twitter Blue) for 3 Months — Here’s What Happened

Buffer Resources

X, formerly known as Twitter, has gone through a lot of changes since its ownership changed hands in November 2022. One of the most notable ones is its paid tier, which has seen name and design changes and many (many) additions to its list of features. So much has happened with this paid tier known as X Premium (RIP Twitter Blue) that it can be overwhelming for users considering it to go through and understand if it’s right for them.

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5 Interesting Learnings From Bill at $1.2 Billion in ARR

SaaStr

So we’ve been fans of Bill.com for many years at SaaStr, and covered them from the very early days, as a niche product most hadn’t heard of. Well, fast forward to today and it’s truly an SMB powerhouse. At $1.2 Billion in ARR, it’s still growing 48% year-over-year. Yes, 48% at $1.2 Billion in ARR. How is SMB SaaS doing today?

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Nightwatch Review

The Daily Egg

Whether you’re creating reports to audit your site or you’re optimizing your website to enhance keyword visibility, there’s a lot of steps. The post Nightwatch Review appeared first on The Daily Egg.

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What's Measured is Managed : Earnings Surprise in Public Software in Q3 2023

Tom Tunguz

Six quarters ago, profitability became the most important factor to public software valuations. 14 public software companies have reported earnings in this quarter so far. These companies’ earnings surprise has been prodigious. Earnings surprise is the difference between how much the market expected in earnings compared to actuals. Positive surprise means a better result than expected.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The Next WebMD: An LLM as Your Front Door to Healthcare

Andreessen Horowitz

The internet and friends You’ve most likely had an experience like this: One day, you wake up with a hint of a headache and a sniffle. You sneeze. What do you do next? You Google it. You eventually land on WebMD. Was that sneeze a common cold or a bout of seasonal allergies? Or are you in fact dying from a rare form of nasal cancer? You determine you should see an allergist.

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News: Potential Apple App Store Policy Changes Due to EU’s Digital Markets Act (DMA)

FastSpring

App developers and game developers may be interested in the latest news about Apple gearing up to comply with the EU’s Digital Markets Act. With the European Union’s Digital Markets Act continuing to ramp up, Apple may be making changes to its App Store policies to comply with the new act. TechCrunch recently reported that Apple’s 2023 Form 10-K filing uses revised text regarding its risk factors , which may hint at “a more definitive stance on potential modifications to the App Store pol

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42K+ Followers on LinkedIn: How I Built My Audience and How You Can Too

Buffer Resources

It was 2015, and I was in my first year of college when I learned about LinkedIn. Like any normal first-year, I rushed into the platform to create my account to enter the corporate world.  Four years passed, and my account was still sitting brand new with just my name and four or five connections.  Then, per my career objective to become a well-known writer at that time, I had to send my resume and a link to my LinkedIn profile for a gig at a very popular online magazine.

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Gartner: Software Spend Will Grow 13.8% in 2024, to Over $1 Trillion For The First Time

SaaStr

So things are all over the place these days. If you’re selling software to SMB merchants and outside of tech like Shopify and Toast and Monday , things are pretty, pretty good, if in some ways still harder than before. If you’re selling sales and marketing software, like Zoominfo, it can seem a lot tougher than 12-18 months ago. If you’re selling cloud infrastructure, for the most part, growth may be down a smidge but is still strong, e.g., MongoDB.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Tidio Review

The Daily Egg

Live chat solutions for your website or ecommerce store are a thing of the past. Well, kind of. More accurately, they’re in. The post Tidio Review appeared first on The Daily Egg.

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Who Took a Bet on You?

Tom Tunguz

I can remember at each career inflection point the person who took a bet on me. When I joined Google it was Kim. When I moved to product, Marissa & Brian. Then to Redpoint, it was the early stage team : Geoff, Tim, Chris, & Scott. Lloyd & Frank at Looker for their Series A. Today, it’s the team & the LPs at Theory. That’s the very beginning of the list.

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Whiteboard Friday Recap 2023: AI Edition

The Moz Blog

The topic of Artificial Intelligence has dominated the industry over the past year, and our Whiteboard Friday presenters in 2023 did not shy away from answering many of the questions we all have.