July, 2012

article thumbnail

Loyalty with a tinge of betrayal

Tom Tunguz

Did you hear ‘em talkin’ ‘bout it on the radio. Did you try to read the writing on the wall. Did that voice inside you say I’ve heard it all before. It’s like Deja Vu all over again. - John Fogerty. I am emotionally attached to Android’s success. It’s the same loyalty I displayed when I campaigned for Apple in the mid-90s. But with a tinge of betrayal.

article thumbnail

When lead generation is a bad thing

Practical Advice on SaaS marketing

Most marketers are fixated on generating leads. It's not uncommon, in fact, that their compensation is related to how many leads they bring in. This fixation on leads is particularly true for us software-as-a-service (SaaS) marketers. Cost-efficiency and a high return on marketing expenses are critical to a successful SaaS business model. (See "Ten Essentials of SaaS Solution Marketing." ) But generating leads isn't always a good thing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tell Your Customer to Backup Their Data

Aber Law Firm

Tell Your Customer to Backup Their Data (so Says the Utah Supreme Court) The Utah Supreme Court ruled in June 2012, that when a software vendor is sued for its software’s destruction of customer data, it really matters whether the software vendor told the customer to backup its data or not. Ok, let me explain this (from the software or SaaS company POV for its EULA or cloud services agreement).

Data 52
article thumbnail

Links for 2012-07-02 [del.icio.us]

Sixteen Ventures

Samsung unveils TecTiles: programmable NFC tags for Galaxy S III, others. I can picture a TecTile chip in a smart phone dock that automatically switches an Android phone from personal profile to work profile (using VMware Horizon Mobile), and then launches the VMware View app for quick access to your cloud-based VMware View desktop.

Mobile 40
article thumbnail

An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

article thumbnail

Tell Your Customer to Backup Their Data

Aber Law Firm

Tell Your Customer to Backup Their Data (so Says the Utah Supreme Court). The Utah Supreme Court ruled in June 2012, that when a software vendor is sued for its software’s destruction of customer data, it really matters whether the software vendor told the customer to backup its data or not. Ok, let me explain this (from the software or SaaS company POV for its EULA or cloud services agreement).

Data 52

More Trending

article thumbnail

Tell Your Customer to Backup Their Data

Aber Law Firm

Tell Your Customer to Backup Their Data (so Says the Utah Supreme Court). The Utah Supreme Court ruled in June 2012, that when a software vendor is sued for its software’s destruction of customer data, it really matters whether the software vendor told the customer to backup its data or not. Ok, let me explain this (from the software or SaaS company POV for its EULA or cloud services agreement).

Data 40
article thumbnail

Tell Your Customer to Backup Their Data

Aber Law Firm

Tell Your Customer to Backup Their Data (so Says the Utah Supreme Court). The Utah Supreme Court ruled in June 2012, that when a software vendor is sued for its software’s destruction of customer data, it really matters whether the software vendor told the customer to backup its data or not. Ok, let me explain this (from the software or SaaS company POV for its EULA or cloud services agreement).

Data 40
article thumbnail

Tell Your Customer to Backup Their Data

Aber Law Firm

Tell Your Customer to Backup Their Data (so Says the Utah Supreme Court). The Utah Supreme Court ruled in June 2012, that when a software vendor is sued for its software’s destruction of customer data, it really matters whether the software vendor told the customer to backup its data or not. Ok, let me explain this (from the software or SaaS company POV for its EULA or cloud services agreement).

Data 40
article thumbnail

Tell Your Customer to Backup Its Data (so Says the Utah Supreme Court)

Aber Law Firm

The Utah Supreme Court ruled in June 2012, that when a software vendor is sued for its software’s destruction of customer data, it really matters whether the software vendor told the customer to backup its data or not. Ok, let me explain this (from the software or SaaS company POV for its EULA or cloud services agreement). Background. A Dentist was upgrading its practice management software, and during the process all of its data was lost (i.e. the Dentist had to manually re-enter all the

Data 40
article thumbnail

How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

article thumbnail

Links for 2012-07-25 [del.icio.us]

Sixteen Ventures

Configuring VMware VASA with EMC arrays – CLARiiON, VNX and VMAX | VirtualPro.

40