September, 2024

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How to Build A Truly Global Business From Day One with Flexport’s CEO Ryan Petersen

SaaStr

So just as supply chain logistics juggernaut Flexport was beginning to scale, founder CEO Ryan Petersen came to SaaStr Annual to share his top lessons — and mistakes. And we’ll have 200+ sessions like this at 2024 SaaStr Annual, Sep 10-12 in SF Bay!! If you are not familiar with Flexport, they are a licensed customs brokerage and freight forwarder built around a modern web application that helps brands move products around the world.

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AI Advantage for Startups : Changing the Workflow through Services

Tom Tunguz

Suppose you’re a startup in a competitive market with a large incumbent who owns the system of record - the software that runs the sales team or the support team or the marketing team. How do you win? In the last decade, startups have chosen to identify a feature or workflow to improve & leverage that wedge into an advantage. Many have reached great levels of success, but few have overturned the incumbent.

AI 246
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How to Convert Traffic into Leads: 10 Strategies

Predictable Revenue

It’s hard to drive traffic, so converting traffic into leads requires even more work on optimization. Learn how to do this in our guide. The post How to Convert Traffic into Leads: 10 Strategies appeared first on Predictable Revenue.

Strategy 130
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3 financial trends for software companies to capitalize on this year

Payrix

In 2023, the Embedded Finance market was valued at $73 billion and projected to grow to $523 billion by 2032, growing at a compound annual rate of 24%, according to a recent report. This growing market is switching up how small-to-medium-sized businesses (SMBs) access financial products, creating exciting new opportunities for software companies to reimagine their business models and restructure their product offerings.

Payments 130
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Close Sales-Assisted Deals Faster with FastSpring’s Hubspot Integration

FastSpring

We recently announced our new Hubspot integration as a part of our improved B2B offering. Today, let’s dive deeper into the feature itself and see exactly what it offers and how it can improve your sales-assisted transactions while using FastSpring as your Merchant of Record. If you’re interested in using the Hubspot integration with FastSpring reach out to our sales team or submit a ticket to our customer team here.

Payments 139

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The 3 Types of Hires You Just Can’t Make Today: The Jaded, The Broken, and The Done

SaaStr

There are 3 types of hires you may be tempted to make now, but you just can’t: The Jaded, The Broken, and The Done They’ve always existed, it’s just there are so many more folks with great LinkedIns and experiences in these categories in SaaS. We’re 20+ years into SaaS, and especially the past 4 years have taken their toll on many of us.

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The New Software GTM Playbook

Tom Tunguz

The first version of the SaaS GTM playbook was written twenty years ago. Salesforce championed it. Mark Roberge published The Sales Acceleration Formula about Hubspot’s journey. Over the next two decades, we analyzed, quantified, instrumented, & optimized many aspects of the SaaS GTM. Account executive to SDR ratios, sales cycle lengths, conversion rates, customer acquisition costs, customer lifetime values, net dollar retention.

Software 238
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SaaS CEO Essentials When Considering Integrated Payments

USIO

In the highly competitive Software-as-a-Service (SaaS) landscape, choosing the right payments provider is crucial for driving growth, scalability, and user experience by effectively accepting payments. SaaS CEOs face a unique set of challenges, ranging from subscription billing models to cross-border transactions. This blog outlines key considerations for SaaS CEOs when selecting a provider to… Source The post SaaS CEO Essentials When Considering Integrated Payments app

Payments 130
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10 AI Tools for Sales to Maximize Your ROI in 2024

Predictable Revenue

As we finish 2024, the landscape of AI sales tools has evolved dramatically, offering unprecedented opportunities to boost your ROI. The post 10 AI Tools for Sales to Maximize Your ROI in 2024 appeared first on Predictable Revenue.

AI 130
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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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The Helpful Content Update Was Not What You Think

The Moz Blog

Are Google’s Helpful Content Updates affecting your rankings in unexpected ways? It might not be just about your content. As the August update rollout wraps, we can expect some winners and some losers, but why? Tom Capper digs into the data and reveals the surprising reality of what sites impacted by the Helpful Content Update have in common.

Data 120
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Clouded Judgement 9.27.24 - The Foundation of Foundation Models

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Foundation Models Are to AI what S3 was to the Public Cloud Many people look at 2006 as the birth of the public cloud - the year Amazon launched AWS. Microsoft launched Azure in 2010, and Google launched GCP to the public in 2011 (they launched a preview of Google App Engine in 2008, but made it publicly available in 2011).

Cloud 176
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SaaStr Annual 2025 is May 13-15 in SF Bay!!

SaaStr

So you may have noticed there are now a ton of events in September. This year SaaStr Annual was the week before both Dreamforce and HubSpot’s Inbound, as well as Oracle’s big event. As well as many other super cool events, from The All In Conference to Acquired podcast’s cool SF event. There are a lot of reasons to do an event in September. The #1 reason is it’s the best reason to help influence and close pipeline So most B2B vendor events will stay around that time.

B2B 291
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Would You Listen to AI Generated Podcasts?

Tom Tunguz

Recently, Google launched the ability to generate a podcast conversation from an article. I was curious if it worked & I tried it out on three recent posts. The output could fit into any radio show or podcast I’ve listened to. It’s not perfect: there are no intros or outros. But the “hosts” chuckle, ask questions, interplay in human-like ways.

AI Search 217
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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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Credit Card Surcharges: What Are They, and How Do They Work?

Stax

Credit card surcharges are increasingly becoming a fact of life. Industry data shows that 9 out of 10 credit card users say they don’t want to pay surcharges but do it anyway. This is good news because it means you won’t have to inflate your base prices to cover payment processing fees. That said, you can’t just decide and impose credit card surcharges overnight.

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Why Strong Ops is The New Model at Apollo

Predictable Revenue

Operations roles are often pigeonholed into support functions. But, Apollo's COO Matt Curl argues for a different approach: strong Ops. The post Why Strong Ops is The New Model at Apollo appeared first on Predictable Revenue.

Revenue 130
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6 Psychological Techniques to Help You Write Great Social Media Hooks

Buffer Resources

The secret to engaging social media posts has been in front of you this whole time.  And it's not about having a ton of followers or decoding a complex algorithm. Instead, it all boils down to your opening words. Copywriters call it a 'hook,' and learning how to write social media hooks can be the difference between your followers scrolling past your post or stopping in their tracks to see what you have to say.

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Clouded Judgement 9.6.24 - King Making

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Kingmaking in the Era of AI When too many kings vie for the crown, you’re left with a brutal game of thrones. Can anyone truly win in a game of thrones? And will the end justify the means? I’ve been thinking about this a lot recently.

Cloud 167
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A Complete Guide to Embedded Payments

Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!

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Why I’m Back to the SF Bay Area Full Time

SaaStr

So I’m back full time-ish to the SF Bay Area. As, often quietly, are so many leaders and execs I’ve known for years. I spent about 60% of my time since lockdown in SoCal, 30% in Palo Alto, and the rest in Misc. It wasn’t to work at the beach, it was for family reasons. But still, I like many of us went from someone who never felt they could leave the SF Bay, to someone who well, did.

AWS 279
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Where is the Budget for AI Coming From?

Tom Tunguz

Morgan Stanley surveyed a group of CIOS to understand the sources of AI budget. If hyperscalers deploy $100b in capex on AI this year & legions of software vendors hawk AI solutions, the money to justify it must come from somewhere. 41% of CIOs said net new spend. 35% said existing software spend. Only 6% said it would come from professional services.

AI 216
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What is a Cash Discounting Program and How Does It Work?

Stax

Customers who walk into your business or order your products or services have many expectations. One of them is multiple payment options. While electronic payments have been rising in popularity, you still can’t ignore cash. According to YouGov Profiles , 67% of Americans still use traditional payment options for in-store purchases. In addition, contactless and digital payment options, such as debit and credit cards, only increase the financial burden for businesses like yours.

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Talking About the Numbers vs. Talking About the Business

Kellblog

This is a huge distinction and sadly I think many people miss it. You go a mid-quarter ops meeting. The CMO shows quarter-to-date MQLs. Someone asks how we define MQL. A 15-minute conversation ensues. The SVP of Alliances talks about influenced ARR. Someone asks how that’s defined, but only five minutes are spent on definition. However, a controversy erupts and 20 minutes are spent reconciling different answers from different reports.

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Enhance Customer Value: Unleash Your Data’s Potential

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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LinkedIn Learnings: Advice for Growing Your Audience from the Buffer Team

Buffer Resources

It’ll come as no surprise that many of the Buffer team are active on most social media platforms. We have several TikTokers, Instagrammers, YouTubers, Threaders, and more, many of whom use these networks to support their small businesses and side projects or grow their personal brands. Over the past year or so, though, LinkedIn has quickly become many Bufferoos’ social platform of choice.

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Clouded Judgement 9.20.24 - Rate Cuts Begin!

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Rate Cut! It finally happened! The Fed cut rates by 50bps. This represents the first rate cut since the start of the Covid pandemic, and one that has been highly anticipated. There was a little debate on if this cut would be 25bps or 50bps, but we ended up with 50bps.

Cloud 157
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Can a Sales Team Ever Catch Up For a Slow Year in Q4?

SaaStr

So if you’ve been around startups for a while, and especially sat on any boards, you’ll see a VP of Sales answer a slow Q1 and even Q2 with this: “We’ll make up for it in Q4.” And many variations thereof. In fact, in so many sales plans, you often see Q4 bookings at 2x-3x or more Q1! Even when growth overall is slow.

Sales 270
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Interwoven with Initia

Tom Tunguz

Like in web2, building an app on a blockchain requires several layers & components. Picking the best of each can be a challenge for a developer. Once the stack is fixed, a developer might want to choose the best database characteristics for an app : lower latency for a game, greater security for a financial exchange. Last, interoperability with other systems is a critical way of enticing users to use the apps.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Customer Onboarding Made Easy: How 3P Learning Reduced Developer Reliance With Userpilot

User Pilot

3P Learning is an Australian educational technology company that specializes in developing online learning resources. Its products use gamified experiences that help young learners develop science, maths, and literacy skills. We chatted with Tom Ulman, the Chief Product Designer at Reading Eggs, a 3P Learning company, about how they used Userpilot to improve the user onboarding experience. 3P Learning’s success story – a quick summary Challenge : The marketing team at Reading Eggs relied o

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The Great Resignation shuffle: How BetterCloud makes user offboarding a breeze

BetterCloud

Whether there was a layoff, department rightsizing, or effects of the Great Resignation, IT has the chore of user offboarding. On top of the task, there is an urgent status for employees who have been let go — for whatever reason. TL:DR BetterCloud makes user offboarding an easy workflow, not a dreaded chore. What is the Great Resignation? We were all part of the workforce during the last four years.

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The Best Time to Post on Social Media in 2024: Times for Every Major Site

Buffer Resources

At Buffer, we recently embarked on an ambitious project: uncovering the best times to post on every major social network in 2024.  We poured over millions of posts, Reels, Tweets, TikToks, Shorts, videos, and more to pinpoint when the best-performing content was published.  To predict the best time to post on Facebook, Instagram, LinkedIn, and X, we looked at the timeslots with the highest engagement rates on each platform.