February, 2017

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Pivoting from early adopters to mainstream buyers

Practical Advice on SaaS marketing

If your software-as-a-service (SaaS) solution is relatively new to the market and you’ve already managed to bring on a group of early customers, congratulations. That’s usually solid proof that your product works, somebody’s getting value from it, and people will pay for it. No small feat. But before you go overboard celebrating, I’ve got a bit of bad news: It gets more difficult from here.

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How to Improve Your Decision Making by Learning from Computers

Tom Tunguz

We’ve taught computers to do many things. We’ve researched how to teach them to identify cats, spot fraudulent charges, even categorize cucumbers. But what can we apply in our daily lives that computers have taught us? That is the premise of the book called Algorithms to Live By. Which of the advances in computer science can be applied to laundry, choosing an executive assistant, picking the best strategic plan and optimizing your schedule?

Startup 112
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5 ways, 100 million dollars, 100 free posters

The Angel VC

I'm a big fan of placeit.net ;) If you're a reader of this blog, chances are that you've already come across my post about "five ways to build a $100 million business". Given that the post (and the infographic that we created recently) has for some reason resonated so well with lots of people, we thought it would be cool to turn the concept into a beautiful poster that you can put on the wall.

Business 101
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Solving Mobile Growth & Retention with Andy Carvell, ex Growth at SoundCloud

Brian Balfour

Andy Carvell joined SoundCloud in 2012, when the company was just over 80 employees and 10 million monthly active users. The service now boasts over 150 million registered users, and monthly actives in the high tens of millions. I recently spoke with Andy as part of a 1 hour interview covering: How he brought a web-first product to mobile Activity notifications, rich push, and other techniques for driving mobile growth and retention Andy’s “Mobile Growth Stack” for 2017 You can watch the full in

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Free download: The Sales Hiring Playbook by Steli Efti

CloseSaaS

Building a high-performing sales team is hard. And it starts with hiring the right people. I've been doing this for about 15 years now in various industries, and there's plenty I've learned. I put it all down in a book and am sharing it with you today, totally free.

More Trending

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Product, Price, Placement, Promotion: Can Your Business Survive Without Them?

Entrepreneur - SaaS

Service as a Solution can differentiate businesses facing barriers.

Pricing 72
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Announcing our Investment in Chorus

Tom Tunguz

Advances in machine learning are transforming the software world. Two of the most exciting applications of machine learning are speech recognition and natural language processing. After researching the space for more than a year, we are thrilled to announce our investment in and partnership with Chorus , a pioneer in speech analysis for sales. Chorus has a unique technology that enables it to listen to inside sales phone calls and provide real-time feedback to salespeople while they are speaking

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Improve Your A/B Testing For Email in 2017… Don’t Get Left Behind!

ReSci

If you’re looking to level up your A/B Testing, you’re in the right place! You may be seeking to become a world-class email marketer and don’t know where you are comparatively. Or maybe your desire is to go from semi-effective to consistently executing campaigns that. The post Improve Your A/B Testing For Email in 2017… Don’t Get Left Behind!

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Analyzing your Google Search History with Rakam

Rakam

Google allows you to export your Google searches that you did since you created your Google account but doesn’t have any dashboards for analyzing your historical data. I thought that it would be an interesting case if I could download my search history from Google and analyze the data and create a dashboard for my Google search history in Rakam. First of all, you will need to export the raw events from Google using the Takeout service.

Data 40
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Sales career advice: How to find the right sales team

CloseSaaS

So you want to join a sales team. But not just any sales team: You want to join the right team, the best team. And that’s great! But how do you find that team? I’ve got the answer, but you’re not gonna like it: It depends.

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Three Takeaways from SaaStr 2017

SaaSOptics

Last week, the. SaaSOptics. team joined close to 10,000 global SaaS founders, executives and investors in San Francisco for the annual. SaaStr event. Now in its third year, SaaStr has become the “must attend” event for anyone running or investing in a SaaS business. Read more.

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Links for 2017-02-22 [del.icio.us]

Sixteen Ventures

Sponsored: 64% off Code Black Drone with HD Camera. Our #1 Best-Selling Drone--Meet the Dark Night of the Sky!

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Three Strategies for Engendering Negative Net Churn in Your SaaS Startup

Tom Tunguz

There are three ways to create negative churn that I have observed in the market. First, usage expansion. Second, feature expansion. Third, product expansion. Usage expansion is the most common way to create negative churn. Utility based pricing models like buying SMS credits on Twilio, or compute on Amazon or data processing on Mulesoft lend themselves to gradually increasing account sizes, as customers use more and more of the product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How the Honest Co. and LUSH turned mission statements into brand movements

ReSci

In today’s highly competitive and crowded retail space, it’s more important than ever for companies and brands to develop unique ways to connect with consumers. These connections foster brand loyalty, which in turn fosters customer retention. A strong mission statement can be essential in attracting. The post How the Honest Co. and LUSH turned mission statements into brand movements appeared first on ReSci.

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What is CRM?

ITPro

In-depth. We look at the importance of customer relationship management tools for business.

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B2B sales hiring for startups [1 hour crash course]

CloseSaaS

Ready to hire salespeople but don’t know where to start? You’re in the right place. Steli Efti, the CEO of Close, recently did a webinar on B2B sales hiring. Although it’s geared towards B2B companies and startups, the principles can be applied to most companies.

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SaaSOptics raises $1.8 million from Tom Noonan, others

SaaSOptics

SaaSOptics investors include Techstars Ventures; local Atlanta entrepreneur and investor, Tom Noonan. , whom is also chairman of TEN Holdings, founding partner of TechOperators and former CEO of Internet Security Systems (ISS); and. Alston Gardner. , founder of Fulcrum Equity Partners; alongside the founders, chief executive and other private investors.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The Narrowing of SaaS Valuations

Tom Tunguz

The public markets have changed the way they value SaaS companies. The median forward revenue multiple for SaaS business reached its peak in February 2014, fell to its nadir two years later, and has since recovered, hovering at around five times forward revenue – where it has remained with little variance over the last six months. However, that’s not the whole story.

SaaS 100
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Startup Best Practices 23 - Leveraging The Illusion of Explanatory Depth in Interviews

Tom Tunguz

Draw an image of a bicycle that depicts how the bicycle works. You might draw something like this bike above. Or this one. Or this one. But as Gianluca Gimini discovered when he asked 50 people over the course of six years to draw a bicycle, most people cannot - despite their great confidence of the contrary. Gimini rendered these drawings (on the right) to highlight incorrect most people’s understanding of a bicycles anatomy truly is.

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Benchmarking Mulesoft S-1 - How 7 Key SaaS Metrics Stack Up

Tom Tunguz

Founded in 2006, Mulesoft is an 850 person company based in San Francisco that builds data integration tools. The company started originally as an open-source product and then focused on its paid offering. Today, the business generates nearly $200 million annually in revenue, and is growing at 70%. The business filed to go public last week , and the documents reveal a very impressive business operating at scale.

Metrics 100
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One of the Hardest Things to Do in Sales

Tom Tunguz

One of the hardest thing to do in sales, especially for early stage SaaS companies, is to disqualify customers. When a startup disqualifies a customer, they turn away a revenue opportunity, a chance to add $1k of MRR or $3k of MRR, and meaningfully grow the top line. But if the customer isn’t the right customer, that incremental revenue bears a hidden cost.

Sales 100
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Against All Odds in Startupland

Tom Tunguz

Win probability charts like the one above have become the icons of popular predictive data analysis. I love data, but let me whisper a heresy to you. I detest these charts. I Instead of provoking thought, insight and questions, they close minds. They support the ideas of inevitability, of odds too great to overcome. Congratulations to the Patriots who faced a 99% probability of losing the game, but passed the ball down the field into the endzone twice, and rendered this fallacious prediction wor

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Modesty, First Principles and Opportunities for Startups

Tom Tunguz

I met a physicist this week who told me all the Nobel laureates he had met in his studies have been the most modest of physicists. “They realize how small they are in the world, after discovering something incredibly special and new.” Separately, I referenced an executive this week. A former colleague of this person told me,” this is not a person who sees a model work once or twice, and instantly subscribes to the notion that it will work every time for every business.

Startup 100
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Pick your poison: Why winning entrepreneurs make hard choices

CloseSaaS

Startups don’t get built in Silicon Valley or Palo Alto; they’re built between a rock and a hard place. Oftentimes, you have to make a difficult decision between two equally bad options. This is how you make the best choice when you’re in a dilemma.

Startup 52
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The winning growth formula: How marketing, sales, and success need to get their s**t together

CloseSaaS

I recently gave a presentation at Growth Marketing Conference, sharing the lessons I’ve learned about creating alignment between marketing, sales, and success. Find out why it’s so important, how to recognize signs of misalignment, and most importantly how to align these three departments.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Integration: Capture form submissions as leads in Close with 99Inbound

CloseSaaS

We're happy to announce the beta launch of99Inbound, which makes it easy to capture form submissions as leads in Close

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We tried to recruit these 2 people for 5 years. It was worth every minute.

CloseSaaS

Show up. Follow up. Follow through. The Hustle Formula. If there’s any real “secret” to success, that’s it.

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Customer Segmentation Strategy: How To Scale Up, Save Time and Convert

ReSci

Ever wonder how you can “scale up” your customer segmentation strategy (without being overwhelmed?) Are you losing track of your sea of email trigger campaigns? Wish there was an “Automate” button for your customer email campaigns? … Then this post is definitely for you. When. The post Customer Segmentation Strategy: How To Scale Up, Save Time and Convert appeared first on ReSci.

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