September, 2021

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Growth Hacking: The 12 Best Techniques to Boost Conversions

The Daily Egg

Neil Patel co-founded Crazy Egg in 2005. 300,000 websites use Crazy Egg to understand what’s working on their website (with features like. The post Growth Hacking: The 12 Best Techniques to Boost Conversions appeared first on The Daily Egg.

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The Average SaaS IPO Takes 12 Years

SaaStr

So how long does it take to really Go Big? We did our own SaaStr analysis a little while back and saw it took on average 10 years to get to a $1B+ acquisition in SaaS. And an IPO? Sapphire Ventures crunched the numbers. And the answer is 12 years to IPO. It’s a challenge to us all to push through the tough times we often see around years 4-5.

SaaS 360
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How To Build Your Salesforce For The First Time

Predictable Revenue

Doug C. Brown, CEO of Business Success Factors, explains the process to avoid common mistakes when building your sales organization for the first time. The post How To Build Your Salesforce For The First Time appeared first on Predictable Revenue.

Revenue 262
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GitLab S-1 Analysis: How 7 Key Metrics Stack Up

Tom Tunguz

GitLab is the first fully remote software company to go public. More than 2000 employees work all over the world and have collaborated to build a massive software business. GitLab provides a suite of DevOps tools that enable engineering teams to build and deploy software, and then secure it. The breadth of the solution is hard to convey, unless you visit the features page ; when printed it’s more than 100 pages long.

Metrics 284
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Moving upmarket as a product manager: What changes and what stays the same?

Intercom, Inc.

As Intercom grows, we’re moving into new markets and serving new customers. For product managers, this means evolving to build for upmarket companies while ensuring Intercom’s long-standing customers remain at the center of what we do. Product management varies depending on your industry, company stage, company leadership, or teammates. But one thing is consistent across every product management role – a deep focus on the customer. .

Scale 249

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The Best Website Color Palettes to Increase Engagement in 2021

The Daily Egg

Did you know specific colors cause people to feel and respond in different ways? Do you find yourself overwhelmed by the number. The post The Best Website Color Palettes to Increase Engagement in 2021 appeared first on The Daily Egg.

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The Average SaaS CEO is 43 at IPO

SaaStr

Does “age” even matter any more for SaaS founders, if it ever did? On the one hand, the Stripe founders became billionaires in their teens. On the other hand, many SaaS founders are on to their 3d or 4th success. SaaS has just been around for a while. The vast size of the Cloud is attracting more and more founders of all ages, backgrounds, nationalities and more.

SaaS 358
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How To Sell Using LinkedIn

Predictable Revenue

Brynne Tillman joins us to talk about how to leverage LinkedIn for social selling, and figuring out a way to help your audience sell for you. The post How To Sell Using LinkedIn appeared first on Predictable Revenue.

Revenue 299
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Height - The Project Management Tool for the Modern Worker

Tom Tunguz

Today, Height.app launched out of private beta, and we’re thrilled to announce Redpoint has partnered with the Height team, especially Michael & Kat, who hail from Stripe and Facebook. We were captivated by Height when we met the team several years ago. In particular, the company aspired to a vision of enabling cross-functional teams to work better together, particularly as organizations grow.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Tactics to stay ahead of the curve and boost efficiency with proactive support

Intercom, Inc.

For so many years, customer support was seen as a cost center – the first port of call for customer complaints. Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Customers’ expectations of support are also changing dramatically as the support landscape continues to evolve.

Scale 237
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How to choose the best desktop-as-a-service solution

IT World

Thanks to the pandemic, working from home no longer languishes as a rare option for a few workers. It’s mainstream business practice. Just ask Google, Facebook, Netflix, or the U.S. government: They’re all either delaying office reopenings or shifting to remote or hybrid work. With this work transformation, the desktop is also changing. Decades ago, we used dumb terminals attached to mainframes for corporate work.

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The Complete Guide to Online Business Ideas

The Daily Egg

There are hundreds of blogs full of online business ideas, but it’s not enough to just pick an idea off a list. The post The Complete Guide to Online Business Ideas appeared first on The Daily Egg.

Business 345
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10+ Signs of a Mediocre Hire

SaaStr

Q: What do mediocre employees do that the best employees don’t do? My list of what mediocre employees do: Unable to hit deadlines. This is different than missing a few, with a proper heads-up. Get angry when they fall behind. Instead of quietly stepping up and just getting it done. Refuse to own a quantitative KPI or goal. They don’t want to own a number.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How to ask for the sale without feeling sleazy

Predictable Revenue

Salespeople rely on old-school selling tactics where they were taught to “always be closing,” which creates sleazy salespeople. Learn how to ask for the sale without feeling sleazy with our guest Donnie Boivin. The post How to ask for the sale without feeling sleazy appeared first on Predictable Revenue.

Sales 274
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Benchmarking Amplitude's S-1: How 7 Key Metrics Stack Up

Tom Tunguz

Amplitude, a leading provider of web analytics, filed their S-1 earlier this week. The company leverages novel storage techniques to scalably collect data on how users engage with mobile apps and web sites. Amplitude counts Cisco, Adidas, PayPal and CapitalOne amongst its customers. Amplitude offers three key products: analytics for measuring user behavior, experiment for testing new user flows, and recommendation which optimizes content for different user segments.

Metrics 243
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7 proven techniques for writing a great problem statement

Intercom, Inc.

If you want to ship great product that users love, you need to start with a clear understanding of what problem you’re trying to solve for your user and why. At Intercom, we always “ start with the problem ” when beginning any project – it’s part of how we apply the Jobs-to-be-Done framework. As product managers, this means we must carefully research and understand the problems we’re actually solving for our customers.

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As More Workers Go Solo, the Software Stack Is the New Firm

Andreessen Horowitz

Creator economy is a buzzy, often catchall term used to describe independent contractors. But in reality, most of the innovation has revolved around passion-project content (Substack for writing, Teachable for courses, etc.) and niche side projects. To date, “creator” tools have largely been quasi-horizontal, designed to serve broad categories of largely creative pursuits: writing, podcasting, Read More.

Software 145
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The Complete Guide to Business Startup Costs

The Daily Egg

The top challenge for small business owners is cash flow and the cost of running the business is the second biggest challenge. The post The Complete Guide to Business Startup Costs appeared first on The Daily Egg.

Startup 342
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8 Signs of a Failing Sales Rep

SaaStr

Q: Dear SaaStr: What screams “I’m a terrible salesperson”? A few telltale signs: Immediate, massive discounting. Because they have no other idea how to close a deal or create urgency. Doesn’t understand the product. Way too many AEs don’t even really understand, let alone use, the product they are selling. Fear of the competition. This is different than respect.

Sales 348
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Get More Qualified Sales Prospects And Stop Chasing Your Tail

Predictable Revenue

An efficient sales process that consistently gets qualified prospects can quickly hone in on the prospects that are more worthwhile to chase. The post Get More Qualified Sales Prospects And Stop Chasing Your Tail appeared first on Predictable Revenue.

Sales 264
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What is the Product the Customer Buys Before They Buy Yours?

Tom Tunguz

What is the product a customer or a prospect buys immediately before they buy yours? We’ve all heard the words digital transformation. Now that I’ve given you time to unroll your eyes and let the sarcastic comments dissipate, please give me a chance to make something useful of this idea. As a customer progresses along their journey, they evolve from a previous inferior state to a new superior one.

Cloud 242
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Little Otter’s Rebecca Egger on making mental health care accessible to all

Intercom, Inc.

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, e

Scale 223
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How to Automate Your Instagram Marketing and Get 132% More Engagement

Neil Patel

If you know me, you know I love Instagram. Why? Because it is one of the only social networks left that is truly “personable” and the engagement is still decent because of it. But just like any social network, it requires a lot of time and work. Here’s the thing though, by automating your Instagram, you can deliver great content, and also spend less time doing it.

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The Complete Guide to Freelance Business Ideas

The Daily Egg

Every employee dreams of setting their own hours and building a business for themselves. But business ideas are hard to come by, The post The Complete Guide to Freelance Business Ideas appeared first on The Daily Egg.

Business 314
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You Need to Know Where You Stand With Your Investors. Your Investor NPS.

SaaStr

One thing that constantly surprises me is that maybe 80% of venture-backed founders I know don’t know where they stand with their investors. The bottom line is every professional VC firm and investing entity divides its investments up into 3.5 categories: Super Green Light. You want to buy every possible share, period. See, e.g. Sequoia in WhatsApp.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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How Leading B2B Companies Are Structuring Their Sales Led GTM Teams

Predictable Revenue

Structuring your sales-led GTM organization is vital if you want the team to achieve the desired results. Learn how leading B2B companies do it! The post How Leading B2B Companies Are Structuring Their Sales Led GTM Teams appeared first on Predictable Revenue.

B2B 258
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Scaling and Measuring an Effective Developer Relations Organization

Tom Tunguz

Developer relations tops the list of priorities for many infrastructure companies. After all developer interest is a key step in the go-to-market motion. Many products enter an organization bottoms-up, and months or years later, become so important to the company, they buy a contract. How does a team scale and measure a devrel team? To answer that question, Redpoint Office Hours welcomes Shawn Wang , on Wednesday, September 22nd at 9:00 AM PT.

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Meet the team: Intercom’s PMMs discuss our approach to product marketing

Intercom, Inc.

At a product-first company like Intercom, our product marketing team has always had a crucial role – and over the years, we have often discussed how we approach product marketing. Of course, not all companies go about product marketing in the same way. Some product marketing managers focus on the pre-launch strategy, others on the go-to-market strategy and marketing campaigns for nearly finished products, At Intercom, however, our approach is what we call full-stack product marketing.