The Angel VC
JULY 5, 2017
In the first part of this post , I looked at what some of the most knowledgeable people in the industry said about Product/Market Fit (PMF) and how they try to define and measure it. While everybody seems to agree on the broad concept of PMF there is (unsurprisingly) no consensus on how exactly it can be defined and measured, and some people set the bar much higher than others.
Tom Tunguz
JULY 3, 2017
Michael Porter wrote the seminal book on strategy in the early 1980s. Called Competitive Strategy, I think it should be required for anyone starting a company. Strategy is a seemingly murky amorphous intangible concept, but Porter brilliantly prescribes the five questions strategy should answer. What are the answers for your business? What is your distinctive value proposition?
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Sales Enablement, SaaS and Growth
JULY 30, 2017
I’m privileged to have the role I do at HubSpot. Leading sales enablement programmes for over 100 sales professionals is challenging, rewarding and lots of fun. No two days are the same and at any given moment I play the role of coach, advocate and advisor. The way I see it, my role primarily is to partner with the sales organisation, so sales reps are successful, which enables sales reps and by extension, HubSpot to grow.
Practical Advice on SaaS marketing
JULY 8, 2017
I get it: For marketers, it’s all about “conversion.” The marketer’s job is to convert visitors into leads, convert leads into a qualified opportunities, and convert qualified opportunities into paying customers. The job is to shepherd prospective customers through the process - at high volume, cost-effectively, and quickly. But what the marketer needs to do and the prospective customer wants to do aren’t always in sync.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Brian Balfour
JULY 12, 2017
This is part 3 in a series about the growth frameworks companies need to grow to $100M+ Part One: Introduction & Why Product Market Fit Isn't Enough. The Road to a $100M Company Doesn’t Start with Product. Subscribe to get the rest of the series. This is part three in a series about 4 Frameworks To Grow To $100M+. Subscribe to get the rest of the series In the introduction I explained there are two types of companies : Tugboats, where growth feels like you have to put a ton of fuel in to get
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
CloseSaaS
JULY 19, 2017
With the number of salespeople selling SaaS products at an all-time high, competing with heavy-hitting sales teams and cutting through the noise seems impossible.
Tom Tunguz
JULY 24, 2017
Last week, I wrote about the decline of investments in San Francisco startups. On Hacker News, this post engendered a lengthy conversation on the challenges facing founders and start-up employees in San Francisco. In short, the cost of living in San Francisco and the Bay Area has reached untenable and unacceptable heights for many. The average one-bedroom apartment in San Francisco costs $3500 per month.
Chargify
JULY 25, 2017
Determining the right SaaS pricing strategy and offer is mission critical for SaaS success. A lot of attention is given to determining the right offer for startups, but more mature SaaS companies should never consider offers as set in stone. Which is why every SaaS company, regardless of where they are in the business life cycle, should utilize SaaS price experiments.
Cardin Partners
JULY 7, 2017
Q: How does my CAC recovery time affect the rate at which I can grow, without taking on any outside capital? A: It relates directly; the more quickly that you can recover your CAC dollars, the more quickly you can use existing customer generated revenues to fuel additional organic growth. In all practical regards, this economic relationship is the geometric growth factor which is precisely the opposite of churn.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Brian Balfour
JULY 5, 2017
This post is part of a 5-part series on the frameworks you need to align to grow to a $100M+ company. Subscribe to get the rest of the series and access to the videos. In the introduction to this series I made the point that Product Market Fit isn't the only thing that matters. It is actually only one of four fits needed to grow a product to $100M+ in a venture-backed time frame.
Chart Mogul
JULY 17, 2017
We're excited to announce our partnership with subscription billing provider Vindi - giving Vindi customers access to the full ChartMogul suite of analytics and tools for building a better subscription business. A few months ago Rodrigo Dantas, the founder of Vindi , emailed to let us know his team is working on an integration with ChartMogul. We were really excited to be partnering with the South American leader in subscription billing.
CloseSaaS
JULY 24, 2017
When a large prospect shows interest in your startup, it’s easy to jump on the bandwagon. But there’s one thing you should consider before exploring a future in enterprise sales.
Tom Tunguz
JULY 15, 2017
Bloomberg published a post this weekend called San Francisco’s VC Boom is Over. The article pointed to the seeming collapse in the amount of venture capital raised by San Francisco startups relative to other regions. The slowing of venture investment more broadly across the US serves as a backdrop to San Francisco’s particularly strong correction.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
ReSci
JULY 10, 2017
It makes a lot of sense: A new visitor signs up to your website or mobile app, and you’d like to pace them through their “welcome” period. Maybe you’d like to tell the story of your company vision over a series of emails. Or you’d like to give them an introductory discount on the day…. The post Is Your Welcome Series Hurting Your Business? appeared first on ReSci.
Network World
JULY 5, 2017
We all know the flagship metrics by which Software-as-a-Service businesses are gauged — Customer Acquisition Cost, Customer Lifetime Value, churn and the like. Understanding these metrics is key to measuring the health and value of a Software-as-a-Service (SaaS) business, and if you’re the operator of a SaaS company, you should have a deep understanding of what each of these metrics means, how to measure them for your business and whether your metrics are healthy or indicate potential issues.
Brian Balfour
JULY 18, 2017
This is part four in a series about 4 Frameworks To Grow To $100M+. Subscribe to get the rest of the series. In the introduction to this series, I explained there are two types of companies : Tugboats, where growth feels like you have to put a ton of fuel in to get only a little speed out, and Smooth Sailors, where growth feels like wind is at your back.
Chart Mogul
JULY 14, 2017
Freemium models are not all equal. Here's what you should consider before you dismiss introducing a free plan for your business. “Freemium killed our business.”. “Freemium nearly killed our business.”. “Why Freemium will kill your business”. Judging by the headlines, you’d think that the Freemium model in SaaS is at best a bad choice, and at worst, a suicidal move for your business.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
CloseSaaS
JULY 17, 2017
During price negotiations, prospects often mention the incredible offers they’ve received from your competitors. X Company gave them a massive discount. Y Company dropped all service fees. Z Company provided exclusive access to a bunch of new features.
Tom Tunguz
JULY 22, 2017
Just where is the US venture market relative to the rest of the world? After most US analyses I publish, a few founders in other geographies ask questions about their own. These inquiries made me wonder, how has the global market evolved? The chart above shows the compound annual growth rate of venture investment rounds A through D in ten fastest growing venture markets plus the US from 2010-2016.
ReSci
JULY 20, 2017
WHEN: Saturday, August 5th, 2017 WHERE: University Of Southern California COST: FREE Big Data Day LA features the most vibrant gathering of data and technology enthusiasts in Los Angeles. This free event is the largest Big Data Conference in Southern California. ReSci is proud to. The post Join Our CTO at Big Data Day LA on Aug 5 at USC appeared first on ReSci.
Network World
JULY 5, 2017
We all know the flagship metrics by which Software-as-a-Service businesses are gauged — Customer Acquisition Cost, Customer Lifetime Value, churn and the like. Understanding these metrics is key to measuring the health and value of a Software-as-a-Service (SaaS) business, and if you’re the operator of a SaaS company, you should have a deep understanding of what each of these metrics means, how to measure them for your business and whether your metrics are healthy or indicate potential issues.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Brian Balfour
JULY 26, 2017
This is part five in a series about 4 Frameworks To Grow To $100M+. Subscribe to get the rest of the series. In the introduction to this series , I explained there are two types of companies: Tugboats, where growth feels like you have to put a ton of fuel in to get only a little speed out. Smooth sailors, where growth feels like wind is at your back.
Chart Mogul
JULY 25, 2017
This week on SaaS Open Mic, I talk to Entrepreneur, Investor and Drift CEO David Cancel. We chat about why he thinks buying business software sucks, how he measures success at Drift and where he looks for inspiration for his work. “The last decade of Marketing and Sales tools have made it super difficult to buy, and it doesn’t match the way that people buy any more.”.
CloseSaaS
JULY 3, 2017
You’re managing a successful sales team, but one of your reps frequently rebels against you. They don’t play by the rules, and they resist many of your directions.
Tom Tunguz
JULY 19, 2017
Tell me three numbers and I can estimate the amount of capital your startup will need to raise. Which figures are those? The startups’ revenue target, the average revenue per customer and the average cost of customer acquisition. For example, I’d like to estimate the cost for my SaaS startup to reach $100M in annual recurring revenue (ARR).
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Cardin Partners
JULY 19, 2017
Q: If we are going to invest effort in ‘moving the needle’ with respect to just one of our core SaaS metrics, where will we get the most bang for our buck? A: Please read on. The short answer is: CAC, followed by churn. All other things being equal, if a genie granted you one wish, and that wish had to be which core SaaS metric you would wish to improve, by 10% in the right direction, then which would make the most sense?
Tom Tunguz
JULY 8, 2017
I’ve asked many VPs of Sales the same question. Which is the best book on the fundamentals of selling? Almost unequivocally, they respond, “Miller-Heiman.” The New Strategic Selling is an updated version of the original Strategic Selling, which was published in 1988, and describes the key activities of successful sales people. I resonated with two concepts in the book: the 4 Seller Response Modes and the authors’ recommendations on how to prioritize a salesperson’s
Tom Tunguz
JULY 6, 2017
At some point in the life of your company, you may consider selling the business. Every acquisition process might run a little bit differently, but these are some of the patterns that I have observed after about nine years in the venture business, and also having evaluated a handful of acquisitions when I was at Google. There are two key constituencies within the buyer: the business owner and corporate development.
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