July, 2022

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How SaaS Companies Should Prepare for an IPO

Sage Intacct

Wow, an IPO is a massive milestone! It signifies that your company is a clear forerunner in its market and that it’s run and managed effectively. Going public is something a company’s leadership can be incredibly proud of.

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The Challenge with SMB SaaS: High Growth Can Only Mask High Churn For Just So Long

SaaStr

So in theory, SMB SaaS is better than enterprise, at least 9 times out of 10: Deals close much faster. Customers don’t expect as much in terms of security, compliance, etc. Customers often can deploy on their own. There is often just 1 stakeholder to sell to. Often can avoid procurement, RFPs, and so many other headaches. Customers don’t expect you to build a feature before they buy.

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What Is Sales Training?

Predictable Revenue

What is sales training and why is it so important? Learn about each step in the sales training process and how the right program can improve your win rate. The post What Is Sales Training? appeared first on Predictable Revenue.

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Hootsuite Alternatives

The Daily Egg

Social media can be a real time waster if you don’t have the right systems to manage it. Everything happens so fast. The post Hootsuite Alternatives appeared first on The Daily Egg.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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How to Structure Your Sales Compensation Plan to Deliberately Undersell

Tom Tunguz

In Deliberately Underselling as Sales Strategy , I wrote about the importance of sizing contracts below customer needs to ensure customer success. “A key part of the formula: crafting the right account executive compensation structure to reward this strategy.” I received a pile of questions asking for more detail. Since then, I’ve spoken to many sales leaders & Lee Kirkpatrick who originally surfaced the concept during Office Hours on how to do this well.

More Trending

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Four Ways to Manage SaaS Sales, VAT, and GST Taxes

FastSpring

When you sell around the world, there are more opportunities for growth. But there’s also more complexity. One big complication is sales tax, GST, and VAT: consumption taxes you’re expected to charge your customer and remit on their behalf. So what are your options when it comes to tax collection and compliance? In a one-hour webinar, we covered the four main ways that SaaS companies handle global sales taxes.

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The 10x Rule: What Raising $1 of Venture Capital Really Means

SaaStr

I originally wrote this post way, way back in the first year of SaaStr and have updated it every 2 years or so, because it’s an important thing to think about as a founder. Especially now in 2022, when venture capital again is scarcer, and more expensive, and far harder to close than it was during the go-go times for SaaS of 2021 and late 2020.

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How To Do Outbound Sales If You’re Legally Restricted

Predictable Revenue

Can outbound sales survive without cold calling? Here are our top tips to help you navigate sales prospecting where mass outreach is legally restricted. The post How To Do Outbound Sales If You’re Legally Restricted appeared first on Predictable Revenue.

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The Complete Guide to Ecommerce KPIs

The Daily Egg

If you’re running an ecommerce store, then you know the importance of monitoring key performance indicators (KPIs). By tracking the right KPIs, The post The Complete Guide to Ecommerce KPIs appeared first on The Daily Egg.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Deliberately Underselling as Sales Strategy

Tom Tunguz

Let me tell you a tale of two software sales processes. Take 1: An ambitious account executive engages a sales prospect and hustles to sell the customer a mega contract that consumes nearly the entirety of a budget. Big commission check, high fives, president’s club, feeling fine. Nine months into the contract, the customer realizes they have over-provisioned.

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Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more

Intercom, Inc.

We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. If you joined us for New at Intercom last month, you may already have some idea of what’s in store on Built For You this month, (but if not, you can watch it on-demand here ).

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The story behind Google’s in-house desktop Linux

IT World

If you look around Google's Mountain View, CA offices, you'll see Windows machines, Chromebooks, Macs — and gLinux desktops. G what, you ask? Well, in addition to relying on Linux for its servers, Google has its very own Linux desktop distribution. You can't get it — darn it! — but for more than a decade, Google has been baking and eating its own homemade Linux desktop distribution.

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Gartner: Software Spend Will Still Grow by $100 Billion in 2023. To a Stunning $900 Billion.

SaaStr

Gartner: businesses will spend $100,000,000,000 more on software in 2023 than 2022. Yes, $100B more in 2023. Startups: THIS IS THE WORSE RECESSION SINCE THAT TULIP THING I READ ABOUT IN SCHOOL pic.twitter.com/qGKuXLchFQ. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) July 15, 2022. So Gartner has its latest report out on worldwide IT forecasts, taking into account inflation, the Ukraine invasion, current effects, and other volatility today.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How To Become a Motivational Sales Leader

Predictable Revenue

Rene Zamora, author of Part-Time Sales Management, shares his best tips to keep your outbound sales team motivated and maintain drive as a sales leader. The post How To Become a Motivational Sales Leader appeared first on Predictable Revenue.

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The Complete Guide to Ecommerce Security

The Daily Egg

As each day brings another story about cybersecurity threats like DDoS attacks and phishing, ecommerce security is getting more important than ever. The post The Complete Guide to Ecommerce Security appeared first on The Daily Egg.

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Spot the Difference

Tom Tunguz

What is the difference between web2 & web3, really? Yes, there are tokens and initial coin offerings and drops and discords. But, today, they resemble each other quite a bit. Here’s my mental model: Imagine a startup that sells sports cards. A web2 architecture for this app would have five parts. A transaction database: user 1 sold card ABC to user 3.

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

Creating quality customer experiences has always been important for retaining customers. Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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a16z is Moving to the Cloud

Andreessen Horowitz

Since our inception in 2009, Andreessen Horowitz has been a Silicon Valley venture capital firm. This was highly intentional on our part. Historically, the largest number of great technology companies emerged from Silicon Valley for good reason – the network … The post a16z is Moving to the Cloud appeared first on Andreessen Horowitz.

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Dear SaaStr: How Do You Split Up Founder Shares?

SaaStr

Q: Dear SaaStr: How Do You Split Up Founder Shares? It’s a question for the ages. First, let’s note that most successful SaaS startups do not have equal founder splits. Less than 15% do. That data here: At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO. And Most Co-Founders Are Not Equal (And That’s OK). Second, note that some founders leave.

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What is B2B sales?

Predictable Revenue

Learn what makes business to business sales (B2B sales) distinct from B2C, how to maximize your business sales process, and make the most of industry trends. The post What is B2B sales? appeared first on Predictable Revenue.

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The Complete Guide to Ecommerce Website Design

The Daily Egg

Ecommerce has become a popular and accessible way for people of all ages to make money online. It’s fast, easy, and can. The post The Complete Guide to Ecommerce Website Design appeared first on The Daily Egg.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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How Much Should You Expect Your Startup to Slow in 2022?

Tom Tunguz

AWS announced earnings earlier today and reported 33% growth. That concludes this quarter’s IaaS earnings scorecard reports & provides us a complete picture of the infrastructure buyer’s index. AWS’s growth rate is the slowest of the three largest public infrastructure clouds. With about 39% market share, AWS reigns supreme as the largest provider.

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Intercom’s product principles: How connected, modular systems help us to focus on important decisions

Intercom, Inc.

When I joined Intercom eight years ago, I knew nothing about system design. I designed and presented my ideas using high-fidelity mockups. They were quick to put together, and so I assumed that even wireframes were a waste of time, let alone system design diagrams. This is the second post in a series exploring our product principles. Here, Gustavs discusses our design principle of “Connected, Modular Systems”.

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Why Tim Cook is concerned about coding skills

IT World

Apple CEO Tim Cook has given his backing to a major effort to convince state governors, government, and educators to make computer science classes available to every student in every school. But it’s not just philanthropy in play. We just can’t get the staff. Demand and supply. In theory, when demand increases, supply emerges to meet it. Except it doesn’t always work out that way and as the world gets more digitized , the need for coders is growing faster than the world can keep up.

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Sales vs. The Long Tail

SaaStr

I was recently catching up with a great CEO who put the free edition of a popular product on hold. Usage was there, but revenue wasn’t tracking the usage growth. And it worked. By moving from Freemium to “Contact Me” only (albeit with transparent pricing), sales went way, way up. He got into conversations with top prospects, and got them to buy bigger, better editions.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Why SDR Talent Management Is So Important

Predictable Revenue

Julian Marcuzzi joined the Predictable Revenue podcast to discuss why SDR talent management is so important. The post Why SDR Talent Management Is So Important appeared first on Predictable Revenue.

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How To Transfer a Website to Shopify

The Daily Egg

Shopify is one of the best ecommerce platforms on the market today. Moving your site to Shopify might sound intimidating. But it’s. The post How To Transfer a Website to Shopify appeared first on The Daily Egg.

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Office Hours Videos

Tom Tunguz

Office Hours are sessions with luminaries from the startup world that intersperse questions collected from the audience. They tackle some of the hard questions of running a startup by focusing on tactical advice from leaders in their fields. Managing through Turbulence with Lee Kirkpatrick. 2022 Market Conditions Survey. How Stripe Scaled with Claire Hughes Johnson.

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