October, 2022

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SaaS Multiples Are Down 75% From a Year Ago

SaaStr

There are so many metrics out there these days on how public SaaS companies are doing. Versus last week, last month, etc. etc, So many metric sometimes it’s a little hard to get a handle on what they all mean. The latest Bessemer Parting the Cloud summarized it all I think with one helpful metric: SaaS multiples are down 75% from a year ago. .

SaaS 71
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7 Easy Steps to Improve SEO Ranking

The Daily Egg

Are your competitors outranking you? If they are, it’ll have a negative impact on your business, blog, or whatever kind of website. The post 7 Easy Steps to Improve SEO Ranking appeared first on The Daily Egg.

Business 352
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Why Segmentation is Key for SaaS Email Marketing

Predictable Revenue

Jane Portman joins the Predictable Revenue podcast to discuss why segmentation is key for email marketing and how to properly segment outbound sales campaigns. The post Why Segmentation is Key for SaaS Email Marketing appeared first on Predictable Revenue.

Marketing 278
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Kalvify - Product Life Fit

SaaS Brief Submitted Articles

A software platform to empower educators and content-creators to create e-learning websites to sell memberships, online courses and make money.

Education 246
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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Customer Success Team Structure: Four Best Practices

Totango

Your customer success team structure forms the organizational backbone supporting your CS strategy. A well-designed structure can help you streamline your operations for greater efficiency to deliver your customers better results. In this blog, we’ll share some of the most important keys to effective CS team organization: We’ll look at what we mean by customer success and CS team structure.

More Trending

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Five Pillars of PLG with Carilu Dietrich

Tom Tunguz

Yesterday, Office Hours hosted Carilu Dietrich, marketer at Atlassian & advisor to many iconic product-led growth companies (PLG). She’s seen many different types of businesses from startups to massive publicly traded software companies. Her unique vantage point on the tension facing the companies pursuing both PLG & classic selling formed the basis of most of our conversation.

Scale 328
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The three golden rules of a customer-centric subscription business

ChurnZero

This article was originally published on Forbes.com. . Customers’ expectations are changing. Not in terms of how much they expect, because customer expectations have always been high—but in terms of what they expect. The defining measure of a great customer experience used to be a business’s ability to be there for its customers. Availability was enough to win loyalty.

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Is communication the most important part of any business?

SaaS Metrics

When we speak of business, the concept of communication and communications often differ, but they both serve to achieve the same end goal of ensuring a business is running smoothly and efficiently. When we speak of communications, we speak of the methods in which staff communicate rather than the act itself. But. Read more. The post Is communication the most important part of any business?

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Dear SaaStr: What Are Some Lies Founders Tell Themselves?

SaaStr

Dear SaaStr: What Are Some Lies Founders Tell Themselves? #1 Lie. That it will get easier. It never gets easy, but it can get less difficult: You get better. You constantly learn, and in not that long of a time, become one of the experts in your space. At some point, you stop being at risk of going bankrupt. This does let you breathe. At some point, you have a brand, and that makes your growth more predictable.

Startup 357
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Atom vs. Visual Studio Code

The Daily Egg

Atom and Visual Studio Code offer similar HTML editing experiences. You get a modern interface with easily installable plugins presented in a. The post Atom vs. Visual Studio Code appeared first on The Daily Egg.

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5 Steps To Build An Outbound Sales Team From The Ground Up

Predictable Revenue

Learn five steps to build an outbound sales function, including how to navigate the hiring process, train your sales team, and set up foundations to scale. The post 5 Steps To Build An Outbound Sales Team From The Ground Up appeared first on Predictable Revenue.

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How Low Could Valuations Go?

Tom Tunguz

The public software market continues to compress. Enterprise-value-to-forward-revenue multiples are now below 2016 levels for the first time in 6 in years. The 25th percentile of companies trade at 3.3x today compared to 4.0x in 2016. The median or 50th percentile trade at 4.9x vs 5.6x. The 75th percentile have resisted the downward pull & retain their premium: 7.3x vs 5.8x.

Banking 325
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How Slack Successfully Rolled Out Their First Pricing Change?

FastSpring

In September, Slack rolled out its first pricing change since the company launched in 2014. Slack announced its pricing change in a blog post in July, and pricing changes took effect in September. During a recent live interview about pricing strategies to combat stagflation , FastSpring’s Sales Manager Todd Stellfox and Chief Product Officer Kurt Smith discussed what Slack did well in this announcement.

Pricing 148
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Online privacy: Best browsers, settings, and tips

IT World

“You have zero privacy anyway. Get over it,” Scott McNealy said of online privacy back in 1999, a view the former CEO of the now-defunct Sun Microsystems reiterated in 2015. Despite the hue and cry his initial remarks caused, he’s been proven largely correct. Cookies, beacons, digital signatures, trackers, and other technologies on websites and in apps let advertisers, businesses, governments, and even criminals build a profile about what you do, who you know, and who you are at very intimate le

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Seasoned VPs Cost 10x a Stretch VP Now. Is It Worth It?

SaaStr

So That VP That Has Done it Before always cost more than the stretch VP. They ask for more salary, and a bigger team. As they should. But in the past few years, the gap has grown and grown. Recently I talked with a founder who had hired a seasoned VP of Marketing at $3m that had an 8 person content marketing team. Not an 8 person team at $3m ARR, but just 8 on content alone!

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Google Ads vs. Facebook Ads

The Daily Egg

Google Ads and Facebook Ads are the two OG online advertising platforms. But who wins in the battle of the tech giants? The post Google Ads vs. Facebook Ads appeared first on The Daily Egg.

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Why You Should be Doing Data-Driven Sales Management

Predictable Revenue

Peter Kazanjy joins the Predictable Revenue podcast to discuss why you should be using data to drive your decisions as a sales development manager. The post Why You Should be Doing Data-Driven Sales Management appeared first on Predictable Revenue.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Sales Efficiency through Covid : Reading the Tea Leaves for Startups

Tom Tunguz

In 2017, SaaS companies reported their cost of customer acquisition had increased by 65% in the previous five year period. What happened to these figures during Covid? We can examine the sales efficiency of public software companies to get a sense. Since 2016, the average public software witnessed its sales efficiency winnowed from 52% to 47%, a decline of about 10%.

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Key Takeaways from the 2022 KeyBanc SaaS Metrics Survey

Kellblog

KeyBanc Capital Markets (KBCM) recently published their 13th annual private SaaS company survey. This post has three purposes: to let you know it’s out, to provide you with a link so you can get it, and to offer some quick takeaways on skimming through the results. The first thing to remember about this survey is that it’s private SaaS companies.

Metrics 141
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iPhone to Android: The ultimate switching guide

IT World

So, you're ready to leave your iPhone for greener pastures — specifically, the bright green hue of Google's Android ecosystem. It's a major move, to be sure, but it doesn't have to be daunting. Beneath the surface-level differences, Android and iOS actually have a lot in common — and with the right steps, you can switch from an iPhone to an Android device without losing anything significant (including your sanity).

Software 143
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The Simple Reason Startups That Just Raised $100s of Millions Are Doing Layoffs

SaaStr

So this is a simple post, it would almost do better as a Quora answer, if folks still really read Quora. But I thought it was worth writing up, because what’s happening on Twitter and the internet these days is confusing on many levels. And one of the most confusing thing is that: Many of the best SaaS and Cloud companies. That are growing really quickly and.

Startup 341
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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ReputationDefender Review

The Daily Egg

Have you ever had a horrific experience with a business that you couldn’t help but tell everyone about? Imagine that was your. The post ReputationDefender Review appeared first on The Daily Egg.

Business 334
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Maximize Revenue by Effectively Coaching Your Sales Team

Predictable Revenue

What does it take to be a great sales coach? We’re sharing our best sales coaching tips, along with nine key metrics to assess if you want to boost revenue. The post Maximize Revenue by Effectively Coaching Your Sales Team appeared first on Predictable Revenue.

Revenue 147
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Just How Troubled is the Bay Area Startup Scene?

Tom Tunguz

There’s a prevailing narrative that the health of the Bay Area startup ecosystem faces challenges. San Francisco’s share of startup rounds by count has fallen from its perch ten years ago. But that’s not the full story. In 2021, San Francisco Bay Area startups raised $126b. In 2019, US startups raised $126.4b. In the span of two years, a region’s startups raised as much capital as all of the US.

Startup 309
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Five Ways to Address Complexity In Your Product

Casey Accidental

In Crafting The First Mile of Product , Scott Belsky talks about the product lifecycle. In it, Scott states: Users flock to simple product. Product takes users for granted and adds more features for power users. Users flock to simple product. Now, myself and others have written before about different ways you should attempt to defy this second step.

Scale 139
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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The Mental Mapping from Annual to Monthly and Usage-Based SaaS Metrics

Kellblog

A guy walks into a bar and orders a $17 Martini. Is it MRR (monthly recurring revenue)? The potentially surprising answer: maybe, and often yes. If he’s a tourist who happened to walk in, then no, it’s not MRR. If he’s lived here for two years and comes in every Thursday for a Martini, yes. He represents $68 of what I’d call empirical MRR [1].

Metrics 139
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Your Customer Success Team Probably Really Are Just Gap Fillers

SaaStr

A lot of CS teams are just gap fillers. A gap opens up when: – Sales abandons the customer the moment deal is closed – Support too reactive & slow to solve real issues – Deployment harder than should be. An important gap to fill, and a full-time job. But the best do more. — Jason Be Kind Lemkin (@jasonlk) October 9, 2022.

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6 Ways to Design Your Ecommerce Website (Examples)

The Daily Egg

Picture this: you’ve spent the time and money on a new PPC ad campaign and taking great photos of your products. Now, The post 6 Ways to Design Your Ecommerce Website (Examples) appeared first on The Daily Egg.

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