SaaStr

FEBRUARY 26, 2022

So we’re in the 5th or so “SaaS crash” since I’ve been doing SaaS. This one is the worst, not because SaaS companies aren’t’ doing well. No, they are doing better than ever. Not because valuations are terrible. No, they are still decent, in absolute terms. No, this SaaS Crash is so tough on VCs and public market investors because the market was just so, so high for Cloud stocks from mid-2020 to late 2021: You can see above in the BVP Nasdaq Cloud Index that while these are still Great Times

Venture Capital 360

Venture Capital Cloud Startup SaaS 360

The Daily Egg

FEBRUARY 4, 2022

Virtual phone systems turn rigid, traditional phone communication into a bold new way of interaction and collaboration. The limitless power of VoIP. The post How to Set Up a Virtual Phone System appeared first on The Daily Egg.

Communication 331

Communication 331

Predictable Revenue

FEBRUARY 16, 2022

AlexAnndra Ontra joins the Predictable Revenue podcast to discuss the role of presentations in the outbound sales process and how to use them to close the deal. The post How To Close The Deal With Sales Presentations appeared first on Predictable Revenue.

Sales 278

Sales Revenue Strategy Marketing 278

Tom Tunguz

FEBRUARY 22, 2022

Will year-end Series A and B valuations top or trail those of January? This question sits atop most founders' lips and boardroom agendas. The broad market sentiment is they will be lower. Public-market software valuations have withered more than 60% from their highs. Alarm about interest rates, QE ending, and geopolitical risk have swirled around public technology companies, kinking the valuation curve.

Finance 349

Finance Pricing Investment Startup 349

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Intercom, Inc.

FEBRUARY 9, 2022

Intercom is built on principles. I mean that in a very practical sense: PMs, Designers, and Engineers at Intercom use our R&D principles every single day to guide their decision-making. Having clear principles keeps everyone pointed in the same direction, and empowered to move quickly and with confidence. “Defining and distilling these principles has been one of the biggest contributors to our ability to consistently build great products at scale”.

Scale 276

Scale Engineering Onboarding Scaling 276

SaaStr

FEBRUARY 19, 2022

#1. Eventually, most of us go upmarket. SurveyMonkey was relatively slow to go enterprise, which suited it well for a long time. But since it started to march into bigger deals more recently, growth >re-accelerated< … from 17% at IPO to 20% today pic.twitter.com/pZKC8xMCGt. — Jason BeKind Lemkin (@jasonlk) January 10, 2021. When you’re starting off in SaaS, it’s very tempting to target small businesses.

SMB 337

SMB SaaS Enterprise Software 337

The Daily Egg

FEBRUARY 28, 2022

Making money online takes more than a store. Customers want flexible payment options, or you’ll be another domain with a catchy name, The post Best Payment Methods for Ecommerce appeared first on The Daily Egg.

Payment Methods 323

Payment Methods 323

Predictable Revenue

FEBRUARY 28, 2022

Learn the five key steps of outbound sales call mapping so you can put together an effective plan to help you and your outbound sales team close more deals. The post Step by Step Guide to Outbound Sales Call Mapping appeared first on Predictable Revenue.

Outbound Sales Team 317

Outbound Sales Team Sales Revenue Strategy 317

Tom Tunguz

FEBRUARY 18, 2022

The most consistent sales leader I’ve worked with hit plan 27 consecutive quarters. How can a sales leader develop similar repeatability? Much goes into it here are the reports he used to manage his team at the board level. The PQR (pipeline-to-quota) funnel is first. Pipeline is the total value of the accounts within a stage or later. Quota is the aggregate quota on the street for the quarter.

Scale 326

Scale Sales Forecasting Outsourced Development 326

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Intercom, Inc.

FEBRUARY 16, 2022

In December, we announced European data hosting , the result of one of Intercom’s biggest ever infrastructure projects. We’re continuing to expand Intercom globally, and the lessons we learned while building out the infrastructure will be invaluable. Until now, Intercom has been a multitenant application hosted in a single region in AWS.

Scale 234

Scale New CTO Engineering CTO 234

Andreessen Horowitz

FEBRUARY 9, 2022

A growing number of scientists and entrepreneurs are leveraging blockchain tools, including smart contracts and tokens, in an attempt to improve modern science. Collectively, their work has become known as the decentralized science movement, or DeSci. Still in its infancy, DeSci lies at the intersection of two broader trends: 1) efforts within the scientific community.

Blockchain 145

Blockchain Trends 145

SaaStr

FEBRUARY 1, 2022

We’ve been doing the 5 Interesting Learnings at SaaStr for quite a while, looking at many of the public SaaS leaders and pulling out the top learnings for founders and SaaS execs. I think it would be interesting and helpful to pull out the Top 20 PLG / Self-Serve learnings from the series. If you read the list of learnings, you may well find a few to learn from.

Scale 334

Scale SMB SaaS Scaling 334

The Daily Egg

FEBRUARY 3, 2022

Setting up a virtual call center is the perfect way to conduct business for many companies. By connecting work-from-home agents all over. The post How to Set Up a Virtual Call Center appeared first on The Daily Egg.

Business 301

Business 301

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Predictable Revenue

FEBRUARY 14, 2022

Digital marketing expert Shiv Gupta shares two outbound sales strategies for LinkedIn that helped his company generate an additional 25-30% in revenue. The post Top 2 LinkedIn Strategies To Generate More Revenue appeared first on Predictable Revenue.

Revenue 317

Revenue Strategy Sales Marketing 317

Tom Tunguz

FEBRUARY 27, 2022

Distributed autonomous organizations (DAOs) are one of the most vibrant areas of crypto. DAOs are groups of people with the right to vote to change how a crypto company operates. DAOs pop up for many different reasons: to form a social club that requires a token to join, to buy a copy of the Constitution , to manage open source software. Almost any group of people can organize a DAO to pursue a shared purpose.

Construction 299

Construction Government Scaling Data 299

Intercom, Inc.

FEBRUARY 3, 2022

Sometime in the 1980s, businesses started outsourcing their call centers to specialized companies in lower-cost locations to reduce operational costs. And further along the line, customer support started being treated as a cost center – a necessary, but non-profitable part of a business. Today, more and more businesses are realizing the true bottom-line impact of creating great customer experiences.

Outsourcing Services 223

Outsourcing Services Technical Review Social Media Pricing 223

Unbounce

FEBRUARY 25, 2022

Facebook has more than 2.9 billion users worldwide , giving marketers a huuuge audience. But if you’ve ever tried to advertise on Facebook, you’ve seen that you can choose from a bunch of different ad formats. So which one should you choose and try out? May we suggest—hint, hint—giving link ads a shot? Why? Because Facebook link ads are flexible and beginner-friendly , which make them an excellent choice for folks new to the world of Facebook ads.

Marketing 144

Marketing Advertising Mobile Engagement 144

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

SaaStr

FEBRUARY 18, 2022

Sales-driven SaaS startups end up with about half their headcount in sales and marketing. It sounds high at first, until you realize that's just how the math works. Software itself and other departments get leverage. Sales doesn't. — Jason BeKind Lemkin (@jasonlk) February 17, 2022. One thing that sneaks up on you in SaaS is just how many sales, marketing and revenue professionals you are going to need: First it sneaks up on you in the early days because the initial tiny team becom

Scale 332

Scale Sales Hiring Scaling Headcount 332

Sparktoro

FEBRUARY 3, 2022

Eureka! I just had a great idea for a blog post… or wait. maybe it’s short enough to be a Twitter thread. Y’know what? Twitter’s easier. I’ll just post it there. The instant dopamine hit of likes and retweets. The mystery of whether and when I’ll get replies.

Social Media 144

Social Media Marketing 144

Predictable Revenue

FEBRUARY 21, 2022

Industry experts join the Predictable Revenue panel to weigh in on the SDR model–what works, what doesn’t, and how to leverage the system for success. The post Is the SDR Model Truly Dead? Industry Experts Weigh In appeared first on Predictable Revenue.

Revenue 264

Revenue Strategy Development Sales 264

Tom Tunguz

FEBRUARY 24, 2022

Microservices has become the default architecture for many companies. By breaking down large codebases into smaller pieces, microservices empower engineers to ship code faster. Continuous integration, the process of constantly folding new code into production (live on the website or service), further accelerates the software velocity. There’s a cost to this speed: coordination.

Innovation 280

Innovation Engineering Cloud Development 280

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

Intercom, Inc.

FEBRUARY 2, 2022

At Intercom, we believe in the power of sharing cross-functionally. Seeking feedback at various stages of a project helps avoid bottlenecks and silos, and ultimately drives business impact. Diving into a new project is an exciting challenge, but it takes time to develop context, address stakeholder needs, and meaningfully understand the problem. Without even realizing it, we begin to work with blinders on.

Technical Review 220

Technical Review Social Media Data Analysis Advertising 220

Unbounce

FEBRUARY 17, 2022

As a digital marketer or business, standing out from the crowd has never been more difficult. How do you surprise and delight your audience when there are six ads out there just like yours, all vying for attention? At a time when people are watching, reading, and interacting with media across multiple devices, creating a new campaign can seem like a losing battle.

Advertising 140

Advertising Social Media Marketing Branding 140

SaaStr

FEBRUARY 2, 2022

SaaStr Europa 2022 is a go!! We’ll be in Barcelona this year, 7-8 June, so we can maintain the primarily outdoors / open air setup from 2021 SaaStr Annual. The details: 2 Full Days in sunny June in BCN! Up to 2,000 SaaS founders, execs and VCs. Full Meet-a-VC Day with 100+ top VCs and funds! 100+ Braindates and Workshops! Open air + outdoor ritzy venue in handy downtown Barcelona.

Pricing 282

Pricing SaaS Sales 282

Sparktoro

FEBRUARY 16, 2022

If you’re a big brand, already established, conservative in your ways and happy with your performance, this advice isn’t for you. But, if you’re a startup, an underdog, a challenger, you need to hear this. Villains are a good thing. Stories with villains make sense. They can be memorable. They can have depth and purpose.

Marketing 143

Marketing Startup Branding Advertising 143

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Intelligence

Predictable Revenue

FEBRUARY 7, 2022

Predictable Revenue has been called “The Sales Bible of Silicon Valley”. This summary outlines key strategies to grow revenue without relying on cold calls. The post 15-Minute Summary of Predictable Revenue appeared first on Predictable Revenue.

Revenue 262

Revenue Strategy Sales Development 262

Tom Tunguz

FEBRUARY 17, 2022

Over the last few years, I’ve been lucky to work with founders and management teams to sell about $5b of startups. During that time, I’ve observed a few things about M&A. Here are 10 of my learnings: Most acquirers have built a relationship with the acquisition target. Suitors introduced during a sale process wrestle with doubts of understanding what they don’t know about the space, the team, and the business.

Technical Review 274

Technical Review Construction Compensation Acquisition 274

Intercom, Inc.

FEBRUARY 17, 2022

And no, we’re not talking about Austin Powers! Doug Kessler is the co-founder and creative director at Velocity Partners , a B2B Marketing Agency with a laser-sharp focus on content strategy, and the writer of articles such as The Search for Meaning in B2B , Crap , and Insane Honesty. Although he started his career as a suit on Ogilvy & Mather in Madison Avenue back in the 80s, it wasn’t until he shifted to B2B that he found his true calling.

Content Marketing 209

Content Marketing Marketing B2B Branding 209