SaaStr

JANUARY 24, 2022

This SaaStr Classic post didn’t much of an update, but we added a few things to it. Take a read if you are still running finance yourself, or just have an part-time outsourced resource. — Jason, ed. In the old days, we didn’t have to worry about finance too much. Companies grew more slowly, there was nothing for a CFO to really do for years, and you could sort of outsource everything and just keep an eye on the bank statement.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

The Daily Egg

JANUARY 8, 2022

Today, if you want to build your business you need to get closer to your customers, show transparency, and build trust. A. The post Best Streaming Software appeared first on The Daily Egg.

Software 336

Software Business 336

Predictable Revenue

JANUARY 24, 2022

Defining your niche is crucial for inbound and outbound sales, but the process is often misunderstood. Learn how nailing your niche can help close more deals. The post Why Nailing the Niche for Outbound Sales Differs From Inbound appeared first on Predictable Revenue.

Sales 259

Sales Revenue Development 259

Tom Tunguz

JANUARY 4, 2022

With the summer of Defi behind us and a new year for web3, I wondered which categories of web3 startups generate the most revenue. L1s or blockchains, the public databases that record transactions, dominate the revenue share across the top projects producing 78% of revenue. Exchanges place second. Right behind, NFT exchanges rank third. Defi Protocols, which include lending, perps, farming, and swaps, slot in fourth.

Payments 363

Payments Revenue Payment Solutions Blockchain 363

Advertisement

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Trint

JANUARY 25, 2022

Videos are a way for businesses to connect with their audience, empathize with them, and show they understand their struggles. When executed correctly, they are a powerful tool in every marketing strategy. But videos are not always easy to get right; they can get long-winded, caught in jargon and lack a strong story that captivates the viewer. Here are some pointers on optimizing your video editing workflow, saving you time and helping make more impactful videos.

Technology 238

Technology Strategy Marketing Business 238

SaaStr

JANUARY 18, 2022

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft to Mulesoft to Salesforce for $6.5b to Write to Citrix for $2.2b, Plangrid for almost $1b by Autodesk, and so many other incredible deals. It is breathtaking.

Payment Solutions 341

Payment Solutions Payments New CTO Payment Services 341

The Daily Egg

JANUARY 10, 2022

The hardest thing to guarantee is hiring the right person for your team. It’s the biggest fear most of you have. But, The post How to Hire Employees appeared first on The Daily Egg.

321

321

Predictable Revenue

JANUARY 31, 2022

Learn how to incentivize sales team behaviors that drive revenue, reduce turnover, and create a positive work environment–without relying on financial compensation. The post How To Incentivize Sales Team Behaviors appeared first on Predictable Revenue.

Sales 260

Sales Compensation Revenue Strategy 260

Tom Tunguz

JANUARY 18, 2022

The public software sector is weathering the second deepest multiple contraction in the last decade. Only the 2016 reduction of 57% surpasses it. Public market investors are rotating out of high growth technology companies as the Fed’s policies of quantitative easing, asset purchases, and low rates abate. The question on every software founder’s mind today must be, how will this affect the private financing markets?

Marketing 362

Marketing Startup Finance Technology 362

Advertisement

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

FastSpring

JANUARY 25, 2022

“Acquisition, conversion, and churn often require major cross-functional efforts to improve. Pricing typically requires replacing a small number with a bigger one.” -Patrick McKenzie. This might be one of the greatest quotes on the internet. If you’re not familiar with Patrick’s essays on SaaS (start here ), they are a great summary of what really matters and match my own experience with growth-stage software companies from enterprise to start-ups.

Pricing 119

Pricing SaaS Technical Review Software Review 119

Intercom, Inc.

JANUARY 25, 2022

Successful sales and marketing teams understand the most important element of the buyer’s journey – the person behind it. Learn how to better understand, nurture, and convert leads with the Intercom integration with HubSpot. A great customer relationship management (CRM) platform is at the core of every marketing and sales team’s tech stack. Integrations like the Intercom integration with HubSpot empower these teams to use data from live chat and messaging, smart workflows, and business intellig

Artificial Intelligence 216

Artificial Intelligence Sales Sales Funnel Pricing 216

SaaStr

JANUARY 11, 2022

Events and trade shows. They’re back, but they’re expensive. You don’t get enough booth traffic. The folks that do come by are too junior. It sucks up days at a time. The air is convention-center nasty. Too much ice cream, too much alcohol, too many almost-all-dudes parties. How can it be worth it? Even just $25,000 for the worst possible booth, plus tickets, hotels, schwag … and taking 3-4 people out of the office for days at a time.

Scale 328

Scale Investment Retention Branding 328

Andreessen Horowitz

JANUARY 7, 2022

I am excited to announce that Andreessen Horowitz just raised a fresh $9B to invest via our Venture, Growth, and Bio Funds. We are grateful to our Limited Partners who have believed in us and stuck with us over the … The post $9B to Build the Future appeared first on Andreessen Horowitz.

Investment 145

Investment 145

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Predictable Revenue

JANUARY 27, 2022

Mary Grothe joins the Predictable Revenue podcast to discuss how CEOs can remove friction from the outbound sales process in order to scale revenue holistically. The post How CEOs Should Improve the Buying Process to Scale Revenue appeared first on Predictable Revenue.

Scale 259

Scale Scaling Revenue Sales 259

Tom Tunguz

JANUARY 31, 2022

How much money flows into crypto each month? There’s the headline figure $1.7T which is the aggregate market cap of crypto. But how about the volumes of US dollars being exchanged into crypto each month? Sometimes this is called fund flows. I’ve learned calculating this figure is tricky because there’s no centralized reporting for it.

Travel 349

Travel Marketing 349

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us.

Merchant Services 116

Merchant Services Payment Services SaaS Payments Payment Solutions 116

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-par

Scale 211

Scale Software Review compliance Technical Review 211

Advertisement

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

SaaStr

JANUARY 7, 2022

Q: Dear SaaStr: What Are The Top Things Consistently Missing from Series A Pitches? The biggest problem I find with Series A pitches is simply that they are still Series Seed pitche s. Your company, and time, have moved on. The pitch often hasn’t. It needs to. In other words, CEOs don’t update the pitch approach to align with what post $1m ARR investors want to see.

Acquisition 304

Acquisition Metrics Data Revenue 304

Unbounce

JANUARY 13, 2022

After a turbulent 2020, we all probably hoped that 2021 would be a clean slate. (Please, just no more Tiger King.) But as we look back at the past year, it’s clear that we’re still trying to navigate these uncharted waters—especially folks marketing for small businesses. To survive the pandemic in 2020, most companies were focused on simply getting their businesses online.

Marketing 144

Marketing AI Machine Learning Artificial Intelligence 144

Predictable Revenue

JANUARY 20, 2022

Dr. Stefanie Boyer discusses why roleplaying practice makes the best sales development reps, and how to incorporate improv exercises into your SDR training. The post Will Improv And Practice Make You a Top-Performing Sales Representative? appeared first on Predictable Revenue.

Sales 241

Sales Development Revenue Strategy 241

Tom Tunguz

JANUARY 12, 2022

In the last few weeks, public software company multiples have halved. As have cryptocoins. Solana and Etherum followed Snowflake and Elastic downwards. So much for the Santa Claus rally. Both declines seem to have been catalyzed by the Fed’s intention to hike the Fed Funds rate three to four times in 2022. Beyond the most recent cycle, how often do the web2 and web3 software markets move in synchrony?

Software 320

Software Marketing Trends Startup 320

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

Andreessen Horowitz

JANUARY 14, 2022

Two weeks before the start of our perpetual lockdown, The New York Times columnist and Substack writer Ross Douthat released “The Decadent Society,” a survey of America’s general apathy toward building a more dynamic future. While the book itself isn’t particularly surprising in its critique, the timing of its release was important: it was among. Read More.

144

144

Intercom, Inc.

JANUARY 11, 2022

Today, we’re excited to announce Intercom’s first virtual launch event, New at Intercom , to be held on March 23rd. . We’re witnessing a ??dramatic one-way acceleration in the transition to a primarily online business environment, and that shift is transforming how businesses engage with prospects and customers. Making the most of this opportunity requires the tools of tomorrow.

Forecasting 209

Forecasting Trends Innovation Engagement 209

SaaStr

JANUARY 13, 2022

The late-stage VC firm Meritech put together its annual SaaS report here and it slices the data in a few interesting ways. A few tidbits of particular interest: 1. The average SaaS company hits $225m ARR at IPO. This was about what I expected, but I hadn’t crunched the numbers myself. So that’s the bar. 2. The average SaaS company is growing 55% at IPO (at that $225m ARR).

SMB 300

SMB SaaS Retention Scale 300

IT World

JANUARY 13, 2022

The US PC market saw its second consecutive quarter of double-digit decline during the fourth quarter of 2021, with shipments dropping 24.2% year-over-year. Worldwide PC shipments totaled 88.4 million units in Q4 2021, a 5% decrease from the fourth quarter of 2020, according to Gartner's preliminary results. The decline marked the first year-over-year drop following six consecutive quarters of growth, according to Gartner Research, which just released a report on PC sales.

Sales 143

Sales Marketing 143

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Intelligence

Predictable Revenue

JANUARY 17, 2022

Sales enablement tools are an essential part of the sales development process. Here are our top ten picks for the best sales enablement tools to use in 2022. The post Top 10 Sales Enablement Tools (To Use In 2022) appeared first on Predictable Revenue.

Sales Enablement 207

Sales Enablement Sales Development Revenue 207

Tom Tunguz

JANUARY 27, 2022

Pocus and First Round Capital published the 2021 Product-Led Sales (PLS) report earlier this week. Product-Led Growth (PLG) and PLS are important advances in SaaS growth that have existed for a while , but are coming to the fore more recently because startups who master PLG/PLS enjoy terrifically capital efficient growth because technology supplies leads rather than human effort.

Acquisition 279

Acquisition Startup Technology Development 279

Neil Patel

JANUARY 21, 2022

When you’re starting a website, the first thing on your mind probably isn’t structured vs. unstructured data and how it affects your website. However, the way your information is presented is important. Understanding the distinction and being able to use structured data on your pages can make a big difference to your success. Here’s what you need to know about structured data vs. unstructured data.

Data 141

Data Machine Learning Artificial Intelligence Engineering 141