Chart Mogul

NOVEMBER 13, 2020

Calculating your growth rate was simple in a world where SaaS wasn’t as crowded and there weren’t so many different go-to-market strategies. Things have changed since those golden days and we now need a new approach. VCs and day traders alike know the challenge of deciding whether to invest in a software company. Many of these are exploring, even creating new markets and most are nowhere near any meaningful profitability.

SaaS 69

SaaS Benchmarks Churn Metrics 69

OpenView Labs

NOVEMBER 24, 2020

Early mornings, late nights and back-to-back meetings —the amount of time an executive needs to be “on” every day is nothing short of exhausting. We’re firm believers that you can’t take care of others if you don’t take care of yourself, but we realize sometimes that’s much easier said than done. To help, we asked some of the top executives in the OpenView community to share their advice on not only how to maintain enough energy to make it through busy day aft

Scale 71

Scale Leadership SaaS Cloud 71

Sujan Patel

NOVEMBER 16, 2020

You made it! Whether you have thousands of subscribers paying a small monthly fee, or a handful of big-hitting, high-paying enterprise clients, you’re making more than $10 million in annual recurring revenue (ARR). But if you’ve been driven enough to grow your business to this stage, you likely don’t want to stop now. I know […]. The post How to Grow a SaaS Company Past $10m ARR – Experience from Intuit & When I Work appeared first on Sujan Patel.

SaaS 63

SaaS Enterprise Revenue Business 63

SaaStr

NOVEMBER 19, 2020

IME, rough order to make hires in: VPM: $0.2m ARR VPS: $1-$1.5m ARR VPCS: $2m ARR VPP: $3m-$4m ARR VPE: $5m-$6m ARR CFO: $10m ARR COO: $20m ARR. More here: [link]. — Jason BeKind Lemkin (@jasonlk) July 21, 2019. The other day I was meeting with a great CEO who had raised a modest seed round. Enough to invest, but not enough to go crazy with. He’d found several good First VP candidates, in particular, a strong first head of marketing and a strong first head of product.

Part-Time VPE 363

Part-Time VPE Sales Hiring CTO Hire Scale 363

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

The Daily Egg

NOVEMBER 5, 2020

Even the smallest teams need an easy way to work together and stay connected, especially when they’re not working in the same physical location. But whether you’re a remote team, have numerous locations, or manage a small team working in the same space, collaboration is a critical piece of crushing your business goals and finalizing […]. The post Best Collaboration Software appeared first on The Daily Egg.

Software Review 362

Software Review Software Management Business 362

Intercom, Inc.

NOVEMBER 2, 2020

The start of any journey begins with consulting a map. But if you’re a product designer starting out on a new project, you might find yourself with a blank page, and the job of drawing the map: of defining the high-level design direction that your team is going to use to chart their course. Mess it up, and you could find yourself quickly marching your team off a cliff.

Scale 289

Scale Scaling Consulting Engineering 289

Predictable Revenue

NOVEMBER 12, 2020

If you’ve ever thought about designing a brand new product to capture a brand new market - Michel Feaster has you covered! The post The Framework For Creating a Product – And a Brand-New Category appeared first on Predictable Revenue.

Branding 264

Branding Revenue Marketing 264

Neil Patel

NOVEMBER 26, 2020

Have you ever seen a Facebook ad for Chanel? Or an Instagram ad for Lamborghini? Me neither. That’s because luxury marketing strategies don’t follow the same rules as mass-market brands. Selling to high-end consumers requires a different approach. But that doesn’t mean popular digital channels are off-limits. SEO, PPC, even some social media sites can drive online sales for your luxury brand.

Strategy 145

Strategy Marketing Social Media Underperforming Technical Team 145

SaaStr

NOVEMBER 12, 2020

I held off for 6+ years and 3000+ Quora answers on writing a post on Board Meetings. Why? Because every investor in the world writes lengthy posts on How to Have a Great Board Meeting. How to Have a Great Pre-Board Meeting. How to Have a Great Board Meeting Week. Etc. etc. etc. etc. VCs, once they have been doing it a while, basically become professional Board Members, and they write a lot about that.

Investment 363

Investment Engineering Management Company Culture 363

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Payment Solutions

The Daily Egg

NOVEMBER 4, 2020

Employee monitoring software is more than just a tool for keeping an eye on your staff. These tools ensure that your entire team stays on-task and avoids distractions while they’re working. Employee monitoring tools have features for security, time tracking, and even productivity management. Overall, business owners and managers can use monitoring software to gain […].

Software Review 362

Software Review Software Management Business 362

Tom Tunguz

NOVEMBER 30, 2020

“It’s the Finals. It’s hard. It’s supposed to be hard.” After Game 2 of the NBA Finals said them to Steph Curry as they walked through the tunnel to the locker room after a loss. What’s true for basketball is also true for startups - at least in this case. With all the news of unicorns and IPOs and acquisitions driven by the broader market, teams can fall into a trap to think building a startup into a success is easier for others.

Acquisition 279

Acquisition Finance Startup Engagement 279

Intercom, Inc.

NOVEMBER 18, 2020

Welcome to S.H.O.P. , our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at the tools and infrastructure needed to facilitate the move Online.

Payment Methods 239

Payment Methods Payment Solutions Payment Services Scale 239

Predictable Revenue

NOVEMBER 10, 2020

CEO and Founder of Close, Steli Efti, explains some of the strategies that companies can implement to successfully traverse the crisis, while maintaining an effective sales team. The post Selling in a Crisis: Navigating Through Hard Times appeared first on Predictable Revenue.

Revenue 264

Revenue Strategy Sales 264

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Neil Patel

NOVEMBER 25, 2020

Whether you care to admit it or not, the decisions you make today will be driven by your emotions. In emotional marketing, we talk a lot about using psychological triggers to get customers to click, convert, engage, etc. “By leveraging common psychological triggers all people have,” you might hear, “you can drive more sales.”. While it may feel like we make decisions with our minds, using logic and reasoning, the “mental triggers” we hear about are tied more to emotion than anything else.

Marketing 145

Marketing Sales Underperforming Technical Team B2B 145

SaaStr

NOVEMBER 19, 2020

Shopify has grown so quickly, it’s tough to even comprehend. From A $1.6B run rate a year ago to $3.2B today. Wow. Zoom is the most obvious “Covid Beneficiary”, but Shopify in many ways isn’t far behind: Ok the issues marching to $4b in ARR are a bit removed from what most founders experience. But, there are still many interesting things we can learn from Shopify, especially since it sells to so many SMBs, has been late to go upmarket, and combines a payments/fintech e

Payments 363

Payments Merchant Services Payment Solutions Scale 363

The Daily Egg

NOVEMBER 20, 2020

Imagine an easy-to-use tool that allowed you to keep track of your ongoing projects, resources, and timelines. Well, the good news is you don’t have to use your imagination. Portfolio project management (PPM) tools allow businesses to remain in control, allowing you to identify returns on projects and when to invest in new ones. They […]. The post Best Project Portfolio Management appeared first on The Daily Egg.

Management 343

Management Investment Business 343

Tom Tunguz

NOVEMBER 25, 2020

The rumor mill churns with whispers Salesforce will acquire Slack. This combination would be strategic for both involved for three reasons. First, Salesforce and Slack share Microsoft as their most significant competitor. Microsoft Teams' rapid assault and consequent market power into the corporate instant messaging market transformed the market dynamics in less than 12 months.

SaaS 279

SaaS Finance Cloud Engineering 279

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Enterprise

Intercom, Inc.

NOVEMBER 4, 2020

The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. The Conversational Support Funnel can help you stay on top of your support, without increasing your overhead. Below, we share our favorite tips for proactively and automatically resolving queries, at scale.

Customer Support 228

Customer Support Technical Review Scale Headcount 228

Predictable Revenue

NOVEMBER 5, 2020

Learn how Nick's strategies on what to do in the white space in between meetings allow him to carry more pipeline and close more deals. The post Deal Mechanics: How to Work (And Close) 3x The Deals appeared first on Predictable Revenue.

Revenue 264

Revenue Strategy 264

Neil Patel

NOVEMBER 25, 2020

In these modern times of digital transformation, it may seem like most digital marketing strategies are designed for online businesses. So are there any digital marketing strategies for brick-and-mortar businesses? Yes, there are, and one of the most effective ones is hyperlocal marketing. What is Hyperlocal Marketing? As the name suggests, hyperlocal marketing is a marketing strategy that focuses on reaching customers in your vicinity.

Advertising 145

Advertising Mobile Social Media Branding 145

SaaStr

NOVEMBER 18, 2020

Second-timers know the playbook and can execute against it faster. But often times, they also have a bit of healthy skepticism, a bit of baggage, from the last time. First-timers often know very little, but are baggage free. That can be very powerful. I’ve had a chance to watch a whole cohort of SaaS first-time founders go from $1m to $10m ARR in 5 quarters or less (more on that here ) and just been awestruck by how much better than me they are as founders, and how much better they̵

Sales Hiring 363

Sales Hiring Scale SaaS Enterprise 363

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

The Daily Egg

NOVEMBER 23, 2020

The wrong time clock software—or worse, not having any at all—could cost you and your business thousands of dollars a year due to unexpected overtime and inaccurate reporting. In our current circumstances, with more people working from home plus the reduced physical presence of in-office employees, staying on top of accurate time clocking is more […].

Software Review 338

Software Review Software Business 338

Tom Tunguz

NOVEMBER 12, 2020

For many years, I wrote notes on paper using the bullet journal method. It’s a method I still highly recommend. Now that my days are spent exclusively behind a computer, I’ve been searching for the right note-taking strategy. I recognize that note-taking is like pricing strategy: you never get it entirely right, so you’re always inclined to tinker.

Innovation 263

Innovation Startup Pricing Strategy 263

Intercom, Inc.

NOVEMBER 18, 2020

Companies that automate support are 4x more likely to see CSAT improvements, according to a survey we conducted with support leaders. That’s an incredible statistic – but how can these benefits be realized? Today, support teams are navigating an increasingly demanding support landscape. With customer expectations and conversation volumes on the rise, businesses need a way to effectively deliver on-demand, personal support while maintaining customer satisfaction.

Customer Support 223

Customer Support Trends Scale Scaling 223

Predictable Revenue

NOVEMBER 17, 2020

How can you benefit from productivity, efficiency, or effectiveness? Do the three terms stand for the same thing? You'll find the answers here. The post Productivity vs. Efficiency vs. Effectiveness: Which One Does Your Sales Team Need? appeared first on Predictable Revenue.

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Sales Revenue 241

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Intelligence

Neil Patel

NOVEMBER 25, 2020

Local SEO is important. In fact, 46% of all searches on Google are local. That means if you’re a local business and you don’t have your local SEO in order, you’re missing an opportunity every time someone searches for your products or services online. And there’s a lot of people searching. About 89% of people search for a local business on their smartphone at least once a week, with 58% searching daily.

Software Review 145

Software Review Technical Review Social Media Engineering 145

SaaStr

NOVEMBER 25, 2020

We’ve talked a lot on SaaStr about how to hire a Great VP of Sales. And we’ll keep talking about it — so long as 70% of first-time VPs of Sales don’t make it 1 year. I wanted to take a moment to explore the flip-side … a guide to why first-time VPs of Sales that finally get their shot — fail. I’ve seen so many fail, and almost always, for avoidable reasons.

Sales Hiring 359

Sales Hiring Sales Recruiting Sales Headcount 359

The Daily Egg

NOVEMBER 17, 2020

Imagine you had the secret to paying only $100 on your taxes every year (regardless of income), and you have been exploiting this loophole for years. And you think “I could make a lot of money if I taught people how to do this” (until the IRS catches wind of it, that is). So you […]. The post Best Training Software appeared first on The Daily Egg.

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Software Review Software 333