SaaS Brief Submitted Articles
OCTOBER 6, 2020
Not just WHY you should SaaS-enable your software application, but also HOW to SaaS-enable it. Transitioning an application into a modern SaaS enabled offering in more of a challenge than many people realize or expect.
SaaStr
OCTOBER 16, 2020
A few years back, we did an extra “Day 0” AMA session at SaaStr Annual with Christoph Janz of Point 9 Capital and several hundred founders came. One asked what were top moats are in SaaS. At the time, I didn’t have a great answer. A lot of SaaS apps don’t really have moats, I thought. But that’s wrong. Let’s take a look at moats in SaaS: Brand.
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Tom Tunguz
OCTOBER 18, 2020
Most high-growth software investors value public companies on enterprise value to forward revenue multiple. But investors in private companies use a different metric, enterprise value to forward annual recurring revenue (ARR).The private markets project the ARR a year from now. The public markets project revenue for the next 12 months. What if we could compare the relative valuation multiples of public and private high growth software companies?
The Daily Egg
OCTOBER 16, 2020
As a field service provider, daily operations are hectic to say the least. But an excellent field service team functions like a well-oiled machine in which everyone knows what to do, where to go, and when to do it. Their secret? Field service management software. It exists to help streamline, automate, and optimize your business […]. The post Best Field Service Management Software appeared first on The Daily Egg.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Predictable Revenue
OCTOBER 1, 2020
Deep dive into the mistake that turned into a business model that gets George McGehrin's clients to pay him to market to them, and building a model that is recession-proof. The post How George McGehrin gets his clients to pay HIM to market to them appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
FastSpring
OCTOBER 15, 2020
While the holidays may look very different this year, it’s still a great time to boost your sales and increase your brand awareness by following a plan that supports a global campaign for your company. Our guide will provide all the information you need to be successful during the holidays, including: A high-level overview of the 2020 holiday season.
SaaStr
OCTOBER 11, 2020
If someone is looking for another job in Year 1, Even if they don’t take it … You’ve already basically lost them. Do more 1-on-1s Get more 360 feedback Talk more. I know you don’t have time. Make it. — Jason BeKind Lemkin (@jasonlk) October 11, 2020. There’s an endless amount written on the internet about hiring “Rockstars” Finding them, not settling, and all that.
Tom Tunguz
OCTOBER 10, 2020
Each quarter, a group of analysts, including me, publish analysis on the trends in the venture capital market. There’s a risk to those assessments: the data is incomplete since not all rounds founders close within a quarter are reported in that quarter. I was curious about how much variance exists in the data. This retrospective analysis compares Crunchbase data from April 1, 2020 to data from October 10, 2020 across three dimensions: round counts, investment total, and median round size.
The Daily Egg
OCTOBER 30, 2020
When it comes to business, reliable customer service builds fortunes. In fact, most businesses that offer above-average customer service, perform better than their competitors no matter their size. Using a call center service not only shows you respect your customers, but it also gives them a myriad of ways to connect with your business. And […].
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Predictable Revenue
OCTOBER 8, 2020
Learn why remote sales management has always been a great model (even pre-COVID), what sales reps are afraid to lose and how sales managers can solve that, and why you should be enabling salespeople to learn from their peers in a virtual environment. The post How to Manage a Small Sales Team Virtually appeared first on Predictable Revenue.
Intercom, Inc.
OCTOBER 15, 2020
This week’s guest is no stranger to this podcast in fact, today’s episode will be his third time appearing as a profiled guest with us. Bob is the President & CEO of The Re-Wired Group and serves as a Fellow at the Clayton Christensen Institute. As a visual thinker, teacher, and creator, Moesta has worked on and helped launch more than 3,500 new products, services, and businesses across nearly every industry.
FastSpring
OCTOBER 13, 2020
We’ve all heard the saying, “If you love them, let them go.” This may be true in romance, but it’s definitely not true in business. If you love your customers—which I’m sure you do—you want to hold onto them … tight. Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. As much as we love new customers, we love repeat customers even more.
SaaStr
OCTOBER 27, 2020
“To keep you honest, and help the entire company and team keep track of how you are really doing … build a simple, rolling, “L4M” (Last Four Months) model. It just takes minutes.”. The Power and Honesty in a L4M Model. Build One Now. | SaaStr [link]. — Jason BeKind Lemkin (@jasonlk) October 27, 2020. One thing I see most SaaS companies do a pretty poor job of until they have a great finance team is a go-forward model.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Tom Tunguz
OCTOBER 4, 2020
Public software companies trade on forward revenue multiples. Investors contrast the relative value of one business by comparing the enterprise value divided by forward revenue (sum of the next 12 months' revenue) of one business to another. Ten years ago, forward multiples remained in a tight band between 5-10x. Today, they span 2-60x+. This novel dispersion provides us an opportunity to ask some interesting questions.
The Daily Egg
OCTOBER 5, 2020
Shared hosting is like living in an apartment. It’s not the most efficient way to do things, but it is the most affordable. Plus, you don’t have to worry about everyday maintenance or upkeep, which makes it perfect for beginners. With shared hosting, you exchange a lot of features you’ll never use for budget-friendly pricing, […]. The post Best Shared Hosting Plans appeared first on The Daily Egg.
Predictable Revenue
OCTOBER 22, 2020
Ari Levine has learned to approach everything from the position of the consumer. Even in B2B enterprises, that buyer is a person and we shouldn't forget that. Let's learn how to be more human in our outreach approach and create quality connections with our target audience. The post How to Diversify Your Top of Funnel (And Add a Figure in Revenue) appeared first on Predictable Revenue.
Intercom, Inc.
OCTOBER 6, 2020
Our work lives are riddled with anxieties. Many of them are natural and fleeting, and we deal with them. One that can haunt people, however, is impostor syndrome. The belief that we are a fraud, doubting our accomplishments and talents. “If you’re anxious about your abilities a lot of the time anyway, you’re 1,000x more so when performance review period comes around” Each year (twice a year in my case), that feeling is amplified considerably by the dreaded performance rev
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
FastSpring
OCTOBER 5, 2020
Out of the Park Developments is the premiere US-sport simulation and management game development company founded in 1999 in Hamburg, Germany. Their games are a unique combination of strategy and fun. With their team growing from its two co-founders to 10 full-time employees after nearly two decades together as a company, the team faced a difficult decision.
SaaStr
OCTOBER 2, 2020
So it’s Q4. And the run up to the holidays and the end of the year is sometimes a time we quietly ask ourselves, after a few (or more) years in … Could Someone Do a Better Job as CEO? I did. I still do sometimes. It may seem as the years go by that the answer must be Yes, especially for first-time CEOs. After all, you haven’t done it before.
Tom Tunguz
OCTOBER 26, 2020
I used to think of a startup as a series of funnels. There’s the customer conversion funnel, the recruiting funnel, the customer success funnel. Funnels simplify metrics. Examine the yield from each stage to gauge success. Start to finish. I’ve been preparing my session for the NY Enterprise Tech Meetup later this week on the Essential Guide to SaaS Metrics.
The Daily Egg
OCTOBER 28, 2020
Document management software—or DMS software for short—is the modern way to organize your company’s digital files. These tools eliminate the need for storing paper documents in physical drawers and filing cabinets. They also make it easy for your entire team to collaborate and access files from any location. Think of DMS software as an electronic […].
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Neil Patel
OCTOBER 29, 2020
According to Smart Insights , 45 percent of companies don’t have a clearly defined digital marketing strategy; 17 percent of companies have a digital marketing strategy in place, but it’s separate from their marketing plan. This means 62 percent of companies are unprepared. They don’t have the strategy, tactics, or tools they need to market their business well.
Intercom, Inc.
OCTOBER 28, 2020
Today, we’re excited to unveil the newest message type in Intercom, Banners. The name suggests how simple this new message type really is – you can now create a message that occupies that prime real estate at the top or bottom of your website, on desktop or mobile, where it can capture the attention of visitors and customers with announcements , promotions, proactive support , you name it.
FastSpring
OCTOBER 27, 2020
As the demand for software grows for online shoppers, so does the expectation for a seamless direct to consumer (D2C) experience. D2C not only offers personalization and elevates the buyer experience for your customers, but also gives your business complete control over how you choose to position, market, and ultimately sell your products. It’s a win-win!
SaaStr
OCTOBER 12, 2020
SImple tips to Do Better in Q4 With What You Already Have: – Drive Down Churn – Drive Up NPS – Be More Grateful – Zoom with 10 Customers a Week – Promote Your Star(s) – Less Spam, more ABM – Weekly Webinar – Improve Lead Routing – Improve Lead Scoring – Talk to Every Prospect. — Jason BeKind Lemkin (@jasonlk) October 10, 2020.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Tom Tunguz
OCTOBER 28, 2020
An IT executive recently asked me this question. How many technologies can a company adopt at once, successfully? It’s a question I hadn’t paused to contemplate before that moment. And if you are a vendor, it’s not one that you think about very often either. But if you are a member of the IT team, it’s top of mind every day. There are two answers to this question.
The Daily Egg
OCTOBER 29, 2020
Adding new members to your team can feel like both a blessing and a curse. On one side of the coin, your business is growing and making enough money to justify hiring more people. And on the other side, more employees means more complex HR systems, additional administrative tasks, and higher risks. Thankfully, professional employer […]. The post Best PEO Companies appeared first on The Daily Egg.
Neil Patel
OCTOBER 26, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. WordPress is the world’s most popular CMS platform. According to a 2020 study, 455 million sites worldwide are powered by WordPress. It’s what I use to manage my blog here at NeilPatel.com, as well as my other sites and ventures.
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