February, 2013

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Why I'm happy to be a micro VC

The Angel VC

Last week we announced the closing of our new fund, Point Nine Capital II. The most important information about the new fund is included in our official press release , but I wanted to write a brief blog post to give you some additional background and share some personal thoughts. When we set out to create the new fund last year, the goal was to raise €30 million.

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Incremental Innovation is Just As Powerful as Disruption

Tom Tunguz

Peter Thiel and Gary Kasparov wrote in the Financial Times about “Our dangerous illusion of tech progress”. The main point of the article is quoted below: [We are living in an era of] cautiousness far too satisfied with incremental improvements. Our ability to do basic things such as protect ourselves from earthquakes and hurricanes, to travel and to extend our lifespans is barely increasing [since the 1960s].

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"Old" tactics can still work for SaaS marketing

Practical Advice on SaaS marketing

Lots of things about software-as-a-service (SaaS) are new: the business model, the delivery model, the development model. But that doesn't always mean that the marketing tactics need to be new too. You're not obligated to use only the latest tools and techniques. Sometimes the "old" tactics will work just fine. Not everyone lives on Facebook Facebook, Twitter, Pinterest and other social media are certainly more glamorous than print media.

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Social Sales | 10 Social Sales Lead–ership Tips

Chaotic Flow

Sales professionals are some of the earliest adopters and most annoying users of social networking. The problem is that most sales reps treat LinkedIn like a prospecting database for cold calling. It’s just too enticing when all your target prospects are out there showing off their company names, titles, areas of expertise, blogs, and opinions.

Sales 100
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Record calls with Close

CloseSaaS

Close can automatically record all calls that occur within the application. Recording calls is great for monitoring, training, and reviewing call activity between your employees and customers.

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Do you have what it takes to become a truffle pig?

The Angel VC

A few weeks ago, Fabian , who worked as Point Nine's associate from the very beginning, has left to create his own startup, Wunsch Brautkleid. Hence we're now looking for a new Investment Associate to complement our investment team. Here are all the details. Please check it out and help us spread the word!

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Matching Marketing Tactics to The Sales Funnel

Tom Tunguz

Marketing is one of those words without meaning. Or at least a consistent meaning for most people. Recently, I met a very bright marketer who broke down a few of the different marketing disciplines and matched them to a freemium sales funnel. His framework is a stroke of genius. I’ve drawn it below. The Four Disciplines of Funnel Marketing. The triangle on the left is a standard freemium customer conversion process.

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Why Humility is Essential for Every New Startup Hire

Tom Tunguz

When interviewing product managers at Google, we ranked candidates on four metrics: technical ability, communication skills, intellect and Googliness. A Googley person embodies the values of the company - a willingness to help others, an upbeat attitude, a passion for the company, and the most important, humility. In the past week, I asked two heads of engineering to identify the most important characteristic in new hires.

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The Relationship Between Margins and Acquisition Prices

Tom Tunguz

Amazon operates its businesses at very close to break-even, zero net margin, to win the greatest share and prevent competition from undercutting them. This is as true for their books business as their infrastructure business, AWS. Bezos has explicitly stated this strategy and it’s the one that has led to Amazon’s massive success in many different lines of business.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Every Damn Day

Tom Tunguz

“Blades square,” the coach yelled from the Boston Whaler as he increased the speed on his outboard motor, pursuing the eight man boat as we gained speed. I sat in four-seat, right in the middle of the engine room, the place for the taller, heavier rowers. The eight man team reluctantly complied with the coach’s order and rowed across the Long Island Sound, NYAC jerseys on our backs and the muggy, humid early summer morning sun reflecting in the water, practicing for national championships.

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The Five Key Dynamics of the Seed Market in 2013

Tom Tunguz

Last night I spoke at the Enterprise Tech VC Panel. We discussed five trends in the seed market and the outlook for 2013. These are the five most important trends for 2013, in my view. MicroVC Funds Have Doubled Their Assets. Call it micro-VC or mega-seed fund, there’s a new investor class which raises funds between $50 and $100M to invest in seed-stage companies.

Marketing 100
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What SaaS Businesses Can Learn from the News Industry

Tom Tunguz

If asked to describe the characteristics of a successful freemium business, I might highlight three things: effective community marketing, command of new distribution platforms, and a paid product users love that is priced by usage. Look no further than ZenDesk, Evernote, Expensify, Dropbox. Each of them has built a vibrant user base using freemium products.

Business 100
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How Competition Strengthens Startups

Tom Tunguz

In HBR this month, two British researchers reported on their study of the impact of competition on startups. In a study of over 2M companies spanning 10 years, the researchers determined that if a startup faced competition in its first year, it was more likely to fail. But if the startup survived its first year, it’s survival rate jumped nearly 30%.

Startup 100
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Building A Money Machine

Tom Tunguz

Successful startups are money machines: they ingest a dollar of investment and produce more than a dollar in revenue. There are three steps to build a money machine: Find or create a product many people will use. Convince customers to buy the product. Mechanize the two processes above, reducing costs and increasing profitability to finance growth. Startups repeat these three steps many times during their lifespans.

Finance 100
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Salesforce’s Disruptor Won’t Be A CRM Company

Tom Tunguz

For sales people, social proof is one of the most powerful forms of influence, as Robert Ciadini proved in his seminal book on the topic. It’s no secret that the best leads are referrals. Second best is the friend who is a customer in common: “Oh, Peter chose Salesforce for his CRM. Maybe I should consider them too.” Social proof confers the trust of a relationship to the salesperson improving close rates.

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There’s A 10x Hidden In That Tweet

Tom Tunguz

On a Saturday morning in August of 2006, Sergey Brin and a team of Googlers flew to Los Angeles to meet Tom Anderson and his MySpace team. By the next afternoon, the two founders shook hands on a three year $900M contract. About twelve months later, I found myself as the product manager for the team in Marrakesh, Google’s executive board room, reporting the state of affairs to Eric, Larry and Sergey.

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The Voice of the People is Data

Tom Tunguz

If you’re a Netflix subscriber, in all likelihood you’re a big fan of “House of Cards.” Netflix designed it that way. With the release of “House of Cards” Netflix began the Moneyball-era of content production. The majority of Netflix subscribers watch Kevin Spacey, political thrillers and David Fincher’s movies. Guess what? “House of Cards” has all three.

Data 100
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Freemium Businesses Switch the Hunter and Farmer Sales Roles

Tom Tunguz

Kenny Van Zant is a marketing wizard. Before his current role at Asana, Kenny managed products and marketing for Solarwinds , a publicly traded company that sells networking equipment to the mid-market. Solarwinds pioneered the low-friction, high-velocity sales model in their segment to great success. SolarWinds offered free products to their customers to gain usage data that informs their sales and marketing efforts.

Business 100
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The Religious Debate About Data

Tom Tunguz

David Brooks has a great op-ed this morning on the Philosophy of Data. He argues that data offers one major advantage and one major drawback. Data enables humans to discover patterns otherwise unobservable by our senses/intuition or patterns that violate human intuition. But the religion of data engenders a fallacy: that everything can and should be measured; and with this data, the best answer will emerge.

Data 100
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Valuations in the Series A and Series B Market are Booming

Tom Tunguz

With a litany of articles in recent months highlighting the number of companies with valuations greater than $1B , I’ve started to wonder about the valuation trends for the highest profile venture backed companies. Venture capitalists are increasing market prices in Series A and Series B rounds aggressively in effort to reap disproportionate returns.

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How to Optimize Every Decision in Your Life and Accomplish Nothing

Tom Tunguz

Even the greatest minds fear missing out. Nobel laureate Richard Feynman who assisted in the development of the atomic bomb, contributed substantial advances to quantum mechanics and particle physics, discovered the cause of the Challenger Shuttle disaster and popularized science as a witty and successful author, faced this fear when confronted with a menu.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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New & improved Bulk Import Tool

CloseSaaS

Earlier this week, we released a new and improved Bulk Import Tool. Importing your leads, contacts and sales data has never been easier.

Data 40
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The startups and services behind Close

CloseSaaS

In creating Close software for salespeople, we rely on a number of other startups and services to do what we do. While there are alternatives to using each of the following, we have chosen them for specific reasons because we think they’re the best.

Startup 40
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Track email opens with Close

CloseSaaS

Great news: You now have the ability to view and track who has opened emails you’ve sent from Close.

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Coworkers as your first customers: Your office as the ultimate development environment

CloseSaaS

This article was written by our very own Phil Freo, Elastic’s Lead Engineer/Hacker. After months of development, two weeks ago we finally launched our product, Close.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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A Letter to the Editor

Tom Tunguz

Writing on the web is undergoing a renaissance. What started in the late 90s as mass-market adoption of blogging has given way to high production quality, curated magazines. Despite all the innovation in blogging, there’s one part of the magazine that hasn’t been reinvented: the Letter to the Editor. If you’ve ever read the Economist, you might have breezed past this section.

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Boiling a Billion Frogs

Tom Tunguz

Tracing the arc of Facebook’s user sharing model is to identify the biggest case of frog boiling in history. Contrast Facebook’s origins as a dating site limited to students attending a particular college to an exhibitionist’s dream syndicating every detail of a life across of 1000+ friend networks and potentially many more followers. The question for users is: what is the quid pro quo?