January, 2011

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Portfolio Update Part 3

The Angel VC

Here's the third part of my 2010 portfolio review. If you're new here, please start with part 1 , move on to part 2 and then (hopefully) return to this post. The next stop is Crakow in Poland, home of inFakt.pl. inFakt.pl was founded in 2008 by two extremely sharp students of the Cracow University of Science and Technology who wanted to build a simple, easy-to-use, web-based invoicing and billing application for small businesses in Poland.

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SaaS makes a mess of the org chart

Practical Advice on SaaS marketing

SaaS messes up organization charts. It takes those boxes that represent separate departments and it smushes them together. Let me give some examples. Marketing & Sales : The marketing organization and the sales organization used to work separately, though they'd occasionally meet to cast blame back & forth. "Your leads are worthless; Your sales guys don't follow up," ad nauseam.

SaaS 100
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To ask or not to ask (for the user's credit card), that is the question

The Angel VC

I've just answered a question on Quora and thought it might be worth cross-posting it here. Just in case there's still someone who isn't using Quora yet (admittedly unlikely given their current growth rate which is absolutely incredible). The question was: "For web apps, is it better to ask for the credit card before their trial starts (e.g., on the signup page) or after their trial expires?

Churn 100
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Portfolio Update Part 4

The Angel VC

Here's the fourth and last part of my 2010 portfolio update. The first three are here , here and here. The last (but definitely not least) update takes me back to Berlin, which is not only home to my portfolio company Momox , covered in the first update , but also to another great company that I've invested in together with XING-founder Lars Hinrichs : samedi. samedi offers a SaaS booking and resource planning solution for doctors in Germany.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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2011: More of the same. only worse

Practical Advice on SaaS marketing

What's new for 2011? Not much, really. If you were looking for my "top ten" list of dramatically new trends for the new year, sorry to disappoint you. What I expect is that we'll see many of the same things we've been seeing for awhile in software-as-a-service (SaaS) marketing. only more of it. More confusion Customers will confront more confusion about SaaS, PaaS, IaaS, cloud computing, private clouds, public clouds, hybrid clouds, etc.