Sat.Sep 21, 2019 - Fri.Sep 27, 2019

article thumbnail

Subscription economy: why businesses rely on people, not products

ProfitWell

Over her more than twenty-year career, Amy Konary has become an expert within the SaaS subscription space. She saw the importance of the subscription economy since her time as an industry analyst for IBC, running the practice on SaaS there for 19 years. Today, Amy is the VP and chair of The Subscribed Institute at Zuora, a think tank dedicated to education executives in the subscription business.

article thumbnail

What The Downturn Will Probably Look Like in SaaS

SaaStr

So, despite SaaS multiple and the public markets being at near record highs, we’ve seen things start to … wobble a bit overall in tech: The WeWork IPO simply failed , and the Peloton and Direct Smile IPOs were broken. No one really expected this. Having a high profile IPO like this fail is a bit scary. The Fed’s Repo market had to essentially be bailed out by the government.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Four Components Of Every Growth Strategy

Baremetrics

When you think of “growth,” what’s the first thing that comes to mind? Hacks, tricks, experiments, dark patterns? I don’t blame you. Heck, we’ve even written about how growth hacking is manipulation. So yeah, we’re with you. I’d like to introduce another way of thinking about growth: something we’ll call the Growth Matrix. Copy/pasting hacks and tactics you see from others will likely fail you because they’re part of a larger strategy that doesn’t necessarily fit with your business.

Strategy 100
article thumbnail

Subscription Rockstars: How Design Pickle Went from Zero to Seven-Figure ARR in Less Than Three Years

Chargify

Welcome back to the Subscription Rockstars series! In this series, we will take a closer look at wildly successful companies to better understand how they got to where they are today. We will analyze both their mistakes and their victories to draw lessons that you can apply to your business. And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Crossing the Chasm: How to Scale a SaaS Company

Cobloom

From tiny startup to multi-national scale-up, growing a SaaS company is a rollercoaster ride of ever-changing problems. Crossing the chasm is one of the biggest challenges you'll ever face, a huge hurdle that's claimed thousands of promising startups. So to help you understand the problem, and deftly side-step it when the time comes, we've pulled together a complete, all-in-one guide to scaling a SaaS company - with actionable tips for selling to every type of buyer you'll encounter on your jour

Scaling 95

More Trending

article thumbnail

The 5 Best Digital Marketing Strategies for Beginners

The Daily Egg

Marketing used to be all about spending money. If you could outspend your competitors, there was a good chance you could take over a larger portion of the market share. Creativity played a part, but being successful often came down to dollars spent. Today, however, marketing is more complicated. People don’t want to be marketed […]. The post The 5 Best Digital Marketing Strategies for Beginners appeared first on The Daily Egg.

Strategy 279
article thumbnail

At $20m ARR or Above? Join the SaaStr CXO Summit at 2020 Annual, with 200+ Top CXOs and More

SaaStr

We’re adding a bunch of exciting things to 2020 SaaStr Annual, including our first-ever SaaStr CXO Summit. This will be an incredible event-within-an-event on March 11, bringing together 150+ top enterprise CIOs, CDOs, CMOs and more (i.e., leading buyers of enterprise Cloud products) and 200+ of the top SaaS and Cloud CEOs at $20m-$2000m ARR. Join the CIOs and CEOs of Adobe, Nutanix, Zoom, Coupa, PagerDuty, G2, Box, and 100s more!

Cloud 223
article thumbnail

How to have impact as a product designer

Intercom, Inc.

A lot of the books, articles and discourse around product design focuses on the process of design work (the things designers do) and the output of design work (the things designers deliver). We often spend less time thinking and talking about the impact of design work – that is, what does our work truly achieve and change beyond just the artefact that it delivers.

article thumbnail

Office Hours with Nick Mehta of Gainsight Oct 9

Tom Tunguz

Next week, on the 9th of October, Redpoint will host Office Hours with Nick Mehta. Nick is the iconic CEO of Gainsight, the leader in customer success. Nick and his team created the category and know the best practices of the world’s leading customer success organizations. Customer success is evolving quickly and we’re seeing different models of the practice evolve in our portfolio.

article thumbnail

5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

article thumbnail

How AI is transforming B2B marketing and Sales

Predictable Revenue

No matter how you feel about AI, it’s evident it's had an impact on B2B sales and marketing. We look at 5 examples of how AI is changing the world of B2B sales. The post How AI is transforming B2B marketing and Sales appeared first on Predictable Revenue.

B2B 124
article thumbnail

5 Stats That Prove Ignoring Remote Work is a Business Failure

SaaStr

By Frank Weishaupt, Owl Labs CEO. If you told me there was an employment strategy that would improve my company’s employee retention, hiring, and productivity — yet I ignored it — I bet you’d question my leadership. . I find it shocking whenever businesses limit their growth opportunities when the data stares them right in the face. The 2019 State of Remote Work report found that more than half (62%) of U.S. employees work remotely — that means nearly 2 in 3 employees are worki

Business 215
article thumbnail

Beyond the hype: Practical advice on building a platform

Intercom, Inc.

? ?. It’s hard to find a hotter trend in Silicon Valley than the idea of turning your product into a platform. And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created.

article thumbnail

How I Ranked For 636,363 Keywords Using This Simple Hack

Neil Patel

When I started doing SEO on NeilPatel.com I used this advanced formula. to rank for 477,000 keywords. Over time, my traffic started to flatline and I wasn’t ranking for many more keywords, even though I was continually creating more content. But then I figured out a simple hack that took me from 477,000 keywords to 636,363 keywords as you can see in the image above.

article thumbnail

How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

article thumbnail

How to Incorporate Customer Data Into Your Marketing Plan

Nimble - Sales

Data collection has become a priority for strategic marketers. Brands can collect information, as well as contextualize it in a way that allows them to understand what customers want and why. By incorporating customer data into your marketing plan, you can deliver highly personalized content to the right customers at the right time. Learn how […].

Data 109
article thumbnail

A Big Thank You to Our First Unicorn Sponsor, G2. And What We’ve Learned.

SaaStr

So we are gearing up now for the 6th (!) ever SaaStrAnnual , March 10-12 in San Jose / SF Bay Area. So much has changed. We’ve added 200+ SaaS unicorns and 30+ IPOs. The Cloud has grown 700% since the first Annual, if we use AWS as a proxy. For 2020 Annual, we’ll have: 20,000 attendees (our goal. we will at least come close). 5,000 mentoring sessions and 1-on-1s. 1,000 VCs. 400 sessions and workshops.

Scale 210
article thumbnail

The #1 Killer of All Sales Deals and What to Do About It

Sales Hacker

Sales 107
article thumbnail

Why is Customer Service Important? 11 Ways Customer Satisfaction Correlates with Business Results

Groove HQ

When building a successful business, everything screams for attention. Within that flood, why prioritize customer service? The post Why is Customer Service Important? 11 Ways Customer Satisfaction Correlates with Business Results appeared first on Groove Blog.

Business 100
article thumbnail

SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

article thumbnail

Climbing the ladder: How early sales managers can grow, stand out, and take on senior roles with Intercom’s LB Harvey

Predictable Revenue

Tips on how to accelerate your managerial career - including suggestions on effective decision-making frameworks. The post Climbing the ladder: How early sales managers can grow, stand out, and take on senior roles with Intercom’s LB Harvey appeared first on Predictable Revenue.

article thumbnail

Hypergrowth, No Office and $100M in ARR with Invision and ARM Holdings (Video + Transcript)

SaaStr

Join Seth Shaw, Invision’s Chief Customer Officer alongside moderator and Arm Holdings CMO, Joyce Kim for a Q&A session. Want to see more content like this? Join us at SaaStr Annual 2020. Joyce Kim | CMO @ Arm Holdings. Seth Shaw | CCO @ Invision. FULL TRANSCRIPT BELOW. Ladies and gentlemen, welcome back from lunch. At this time we have Joyce Kim, Arm Holdings Chief Marketing Officer, and Seth Shaw, InVision, Chief Customer Officer.

article thumbnail

A Day in the Life of a VP of Strategic Accounts

Sales Hacker

How do your peers tackle their roles? Structure their days? Overcome their challenges? Do they even struggle with the same challenges? These are the questions we set out to answer in this series. Here, you’ll get a glimpse of the behind-the-scenes of top salespeople’s typical day and week. Today, we’re looking at the VP of Strategic Accounts role, and for that, we talked to Ryan Staley.

Travel 104
article thumbnail

How to Manage a Top-Notch Sales Team

Nimble - Sales

The pace of the current competition in most IT niches requires each involved company’s department to constantly develop and grow in performance. A sales department, in particular, being a ‘propelling force’ in any business, should be taken care of in this aspect first and foremost. The Importance Of A Sales Team A strong sales team […]. The post How to Manage a Top-Notch Sales Team appeared first on Nimble Blog.

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

Why Performing a Revenue Operations Audit Improves Go-To-Market Results

CloudKettle

Fast-growing companies, often have a patchwork of mismatched technologies or point solutions that were bought and. The post Why Performing a Revenue Operations Audit Improves Go-To-Market Results appeared first on CloudKettle.

Revenue 89
article thumbnail

SaaStr Europa 2020 is BOOKED!! We’re Back in Paris 17-18 June! And Come for Just $299!!

SaaStr

Ok SaaStr Europa 2020 is now locked down. We’re back in Paris again for 2020 , back in the Left Bank, just a smidge bigger and even better: 3,000 SaaS execs, VCs and founders. 300+ mentoring sessions. 3+ packed stages across 2+ packed days. Champagne, crepes, parties, DJs. And so much more! It will be a lot like 2019 Europa, just even improved.

Scale 150
article thumbnail

From SMB to Enterprise: A 2-Step Strategy to Boost Adoption & Growth

Sales Hacker

In June, CNBC reported that recently listed cloud software companies were getting crushed for poor sales execution. That’s not hard to believe. Enterprise sales is hard, which is why most businesses start as an SMB org and grow into an enterprise org. Even starting small, though, most companies fail to make this transition. And those that do often struggle through the transition, leaving behind a churn of leadership and sales resources after every funding milestone.

SMB 88
article thumbnail

How to Structure a Winning Sales Team

Nimble - Sales

A sales team is almost like a uniform mechanism striving for a universally common goal – to sell the company’s product or service. According to real practice, however, it may be quite challenging to adjust efficient cooperation between all the members in such a team. Let’s discuss how to structure a sales team most properly and […]. The post How to Structure a Winning Sales Team appeared first on Nimble Blog.

Sales 95
article thumbnail

An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

article thumbnail

Five Ways Fintech Startups Can Find Customers

Andreessen Horowitz

When founding a company, we all secretly hope that the best product (ours, of course) will win on its own merits. That’s rarely the case —seemingly brilliant apps often languish without finding an audience. As a result, many entrepreneurs become … The post Five Ways Fintech Startups Can Find Customers appeared first on Andreessen Horowitz.

Startup 85
article thumbnail

Building a sales team that can go from $0-$50M (Video + Transcript)

SaaStr

Building a sales team that can go from $0-$50M (Video + Transcript). Want to see more content like this? Join us at SaaStr Annual 2020. Laura Bilazarian | SaaStr Venture Partner @ SaaStr and Former CEO @Teamable. Gaetan Gachet | SVP of Sales @Algolia. FULL TRANSCRIPT BELOW. Laura Bilazarian : Good morning. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job.

Scale 150
article thumbnail

3 Steps to Quickly Build (and Scale) a High-Performing Sales Team

Sales Hacker

In April 2019, I stepped into a new job as Vice President of Enterprise and Commercial Sales. . I was excited to join a company with a strong reputation for sales excellence. Not only does the sales team have strong performers, but the entire company’s mission is focused on changing the industry’s approach to sales by giving sellers the information they need to close more deals. .

Scale 83