SaaStr

JANUARY 28, 2023

So I’m seeing something I haven’t seen since the high-stress times of March-June 2020 or so: founders alienating their investors during tough times. Some of it is almost natural in tougher times in general, but VC-founder tensions are exacerbated these days due the mammoth size and outsized valuations of 2H’20 to early ’22. Founders are under stress where growth has slowed or stopped, and VCs are under even more stress than in other challenging times because they might l

Acquisition 292

Acquisition Startup Investment 292

Tom Tunguz

FEBRUARY 2, 2023

I’m watching public company earnings to identify early weaknesses in the software market. Yesterday, Google & Amazon announced earnings which completes the picture. Growth will continue to slow this year. A year ago, AWS, GCP, & Azure averaged 44% annual growth. Today, that figure has dropped to 27%. Amazon also guided to lower growth rates in the future.

GCP(Google Cloud Platform) 272

GCP(Google Cloud Platform) Cloud AWS Sales Hiring 272

CloseSaaS

JANUARY 31, 2023

Sales incentives can give your reps an extra boost to reach their goals. Learn 10 creative sales incentive ideas and tiips to build an incentive program that actually motivates your team.

Sales 105

Sales 105

Predictable Revenue

FEBRUARY 2, 2023

What are call dispositions, and why do they matter? Learn how to leverage call dispositions and cold-calling funnels to improve your sales leadership. The post Leveraging Cold Call Dispositions as a Sales Leader appeared first on Predictable Revenue.

Sales 130

Sales Leadership Revenue Development 130

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Payment Solutions

Kellblog

FEBRUARY 2, 2023

Complete version, see note [1] for details. Yikes, I’m a few weeks later than usual and now slipping into February, so let’s jump right into our ninth annual predictions post before it’s too late to publish! A quick reminder that I do these for fun and fun alone. See my FAQ for my terms, disclosures, disclaimers, and the like. Kellblog 2022 Predictions Review Let’s start with a review of last year’s predictions which, as it turns out, were pretty good. 1.

Software Review 120

Software Review Development Team Review Underperforming Technical Team Scale 120

IT World

JANUARY 30, 2023

When employees are allowed to work remotely, they most often use the time they would have spent commuting to the office working. On average, employees save 72 minutes in commute time every day when they’re allowed to work from home rather than in the office, according to the Global Survey of Working Arrangements (G-SWA) study performed by the National Bureau of Economic Research (NBER).

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Andreessen Horowitz

FEBRUARY 1, 2023

Founders and company leaders take for granted that customer segmentation is important. However, those less experienced with the nuances of segmentation often don’t appreciate why segmentation is important, and as a result, fail to realize the business and organizational benefits … The post Aligning Product and GTM Teams with Better Segmentation appeared first on Andreessen Horowitz.

Business 107

Business Enterprise Marketing SaaS 107

The Daily Egg

JANUARY 28, 2023

Nifty is a project management software company that focuses on providing an all-in-one solution. Get collaboration features, discussions, document sharing, and reporting. The post Nifty Project Management Review appeared first on The Daily Egg.

Software Review 360

Software Review Management Software 360

SaaStr

JANUARY 30, 2023

I know things can be tough out there but Gartner last week still predicted enterprise software would grow 9.3% this year to a total of $856,029,000,000 in spend in 2023 Go grab some of it Even if it’s a bit harder than 12 months ago pic.twitter.com/z8UQx5puzK — Jason Be Kind Lemkin  (@jasonlk) January 30, 2023 So the latest data from Gartner is out , and overall it’s a mixed bag — but good for SaaS in 2023: Overall IT spend will grow now just 2.4% in 2023 to $4.5 trillion, way

Software 285

Software Enterprise Cloud Trends 285

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Predictable Revenue

JANUARY 31, 2023

the theory of SDRs, why they exist, how they fit into an organization, guiding principles for success in the role, mindset habits of effective SDRs, and what to expect from them regarding activity and quota. The post Predictable Revenue’s Updated Sales Development Methodology appeared first on Predictable Revenue.

Development 214

Development Sales Revenue 214

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward.

AI 188

AI Artificial Intelligence New CTO ChatGPT 188

The Daily Egg

FEBRUARY 1, 2023

ProofHub is project management software that offers an all-in-one solution for all your projects and team collaboration. With extensive collaboration, reporting, and. The post ProofHub Review appeared first on The Daily Egg.

Software Review 320

Software Review Software Management 320

SaaStr

JANUARY 29, 2023

Basically all of the SaaS CEOs/founders I know of have made at least one terrible VP+ level hire. It’s one of our enduring topics on SaaStr. Sometimes it’s VP Sales (OK, often, this is the most common mishire — another post here on what a really great VPS can do for you, and how a poor one can wreck your company, coming). Sometimes it’s VP Marketing.

Sales Hiring 275

Sales Hiring Scale Underperforming Technical Team Startup 275

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Tom Tunguz

FEBRUARY 1, 2023

In his most recent earnings conference call, Microsoft’s Satya Nadella said “Every product of Microsoft will have some of the same AI capabilities to completely transform the product.” Today, Microsoft Teams launched AI features in Teams for a fee. Teams will summarize meetings, create chapters in those meetings, extract tasks, translate in real time, & develop templates for future meetings.

AI 173

AI Machine Learning Artificial Intelligence Innovation 173

Clouded Judgement

FEBRUARY 3, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Thoughts on a Wild Start of the Year Today is a bit of a longer post, but lots to talk about. I also want to mention – I use this blog as somewhat of a personal journal. It’s a place I collect my thoughts. I’ll be right sometimes, I’ll be wrong sometimes, but it’s fun to try and make sense of what’s going on in the markets together.

Cloud 130

Cloud Azure AWS Generative AI 130

The Daily Egg

FEBRUARY 1, 2023

Genius Project is our favorite enterprise project management software of the seven tools reviewed in this guide. It shines above the rest. The post Best Enterprise Project Management Software Compared appeared first on The Daily Egg.

Software Review 299

Software Review Enterprise Software Management 299

SaaStr

FEBRUARY 2, 2023

Wow, the VC turn out for our first-ever SaaStr APAC is really, really strong. A partial list: Sequoia SEA is bringing 50 (!) Tin Men Capital B Capital Vertex Ventures Accel India Bessemer Venture Partners Lightspeed Altara Ventures Vulpes Ventures Cento Ventures MassMutual Ventures Mirae Asset Capital GGV Together Fund Qualgro Ventures IvyCap Ventures DNX Ventures Five Elms Capital AC Ventures Scalient Ventures Tencent Investments EQT Partners Cathay Innovation Powerhouse Ventures Arohi Asset Ma

Innovation 273

Innovation Investment Management 273

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

Tom Tunguz

JANUARY 30, 2023

100 years ago, fluorescent lamps & suspended ceilings topped the list of hottest trends in office design. In 1928, San Antonio’s Milam Building claimed the honor of the first office skyscraper with air conditioning. Twenty-five years later, window-encased skyscrapers with internal glass walls distinguished the modern office. Employees ensconced in the Lever House & the Seagram Building in New York enjoyed more daylight at work than any other Manhattanite.

Startup 164

Startup Trends Management Sales 164

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike.

Generative AI 129

Generative AI AI Search AI ChatGPT 129

The Daily Egg

FEBRUARY 2, 2023

ClickUp is our favorite marketing project management software of the six tools we review below. This platform stands out from other options. The post Best Marketing Project Management Software Compared appeared first on The Daily Egg.

Software Review 302

Software Review Software Management Marketing 302

SaaStr

FEBRUARY 1, 2023

Dear SaaStr: Why Is a “Downround” So Bad? Down-rounds shouldn’t be such a big deal — if the private stock markets worked more like the public ones. Public stock prices go up and down, after all. It wouldn’t be the end of the world if private ones did, too. At least, in theory. The real problem is how venture capital works in practice — the nichey, quirky way private financings and investing works: VC investment is high-ish risk and you need to know when to jus

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Venture Capital Pricing Finance Investment 247

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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

Payment Solutions

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. What companies and industries each one serves.

Payment Services 117

Payment Services Payment Methods Merchant Services Software Review 117

Neil Patel

FEBRUARY 3, 2023

Search is like the front door to your website. As the most effective way to reach your audience, search is critical to your digital marketing strategy and each customer journey. Your customers are only a search query away, thanks to search engines like Google. Once customer meets brand, it’s like connecting with an old friend on Facebook. I bet you don’t remember what it was like before.

AI Search 144

AI Search Trends Artificial Intelligence AI 144

The Daily Egg

FEBRUARY 2, 2023

Clarizen One was acquired by Planview in 2021, becoming Planview AdaptiveWork, a project management solution for teams of all sizes. With a. The post Clarizen One Review appeared first on The Daily Egg.

Management 311

Management 311

SaaStr

JANUARY 31, 2023

So Zoom and Shopify are the latest SaaS leaders to do price increases — albeit very differently. First up is Zoom. While some of the increases vary, the low-end plans are going up $1.00. Yup, $1.00. Although it’s more impactful than it sounds, because that’s an almost 7% price increase. More on that below. The SMB segment of Zoom has stopped growing, so going from ~0% growth to 7% growth actually might end up being huge.

Pricing 238

Pricing Merchant Services Payment Solutions Payments 238

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

Andreessen Horowitz

FEBRUARY 1, 2023

We’ve previously discussed some common issues around pricing and tips for bottom up pricing and packaging , but growth-stage companies often encounter less obvious problems when structuring product packages and pricing models as they scale. Monetization strategies that drove adoption … The post The Price Isn’t Right: 3 Pricing and Packaging Pitfalls to Avoid appeared first on Andreessen Horowitz.

Pricing 131

Pricing Scaling Strategy 131

CloseSaaS

JANUARY 30, 2023

Just which sales manager skills will help you hire the right people and hone your own craft? Here are eight of the most important skills for a sales manager.

Sales Hiring 119

Sales Hiring Management Sales 119

The Daily Egg

FEBRUARY 3, 2023

Paper planners and calendars can be pretty, but they’re not practical in today’s fast-paced, online-centered work world. That’s where nTask comes in. The post nTask Review appeared first on The Daily Egg.

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