Sat.Aug 24, 2024 - Fri.Aug 30, 2024

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Two of the Three Last SaaS IPOs Barely Raised Any VC Capital At All

SaaStr

So I wouldn’t call it a trend, at least not yet. More perhaps a coincidence. But it is interesting. There have been only 3 SaaS IPOs since 2021 … a long, dry spell. But 2 out of 3 of them barely raised any venture capital at all. And 1 was basically bootstrapped. #1. Klaviyo, Now at Almost $1B ARR, IPO’d in September 2023. Bootstrapped First 3 Years, Lightly Funded Until Growth Stage.

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What is a Payment Service Provider (PSP) and How Do They Work?

Stax

The dominance of cashless commerce means only businesses that ensure the seamless processing of in-store and online credit and debit card payments will remain competitive. A PSP (Payment Service Provider) can equip your eCommerce and brick-and-mortar business with an all-in-one platform that supports multiple payment systems, including debit & credit cards, eWallets, and bank transfers (ACH).

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It’s Time to Hire a Retention Expert: 6 Clear Signs

Chargebee

What is a retention expert anyway? Whether you are a marketing leader in SaaS or in B2C, you have to make clear decisions about the priority and order of hiring for your team.

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Higher Levels of Abstraction

Tom Tunguz

Over the weekend, Andrej Karpathy shared this tweet & it inspired me to conduct the 2024 GTM Survey Analysis this way. I use a language called R to analyze data because of its ability to generate pretty charts & the depth of its statistical analysis tools. Within 90 minutes I had found 9 key data points in the data that were statistically significant & runs more than 50 analyses.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Efficient Integrated Payments for Small Businesses

USIO

Efficient Integrated Payments for Small Businesses In today’s fast-paced digital economy, small businesses need reliable and efficient integrated payment systems to stay competitive. An efficient payment system streamlines operations, enhances customer satisfaction, and boosts overall business performance. Whether you run a retail store, a service-based business, or an e-commerce platform, having a robust payment system is crucial for success.

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Software payment fraud prevention and detection: What’s the difference?

Payrix

With the number of fraud claims reaching 2.4 million in 2022, according to the latest data released by the Federal Trade Commission , ensuring that your software platform has the proper payment fraud prevention and detection measures in place before launching payments to your users is essential to protecting your organization and customers. However, before you can have the proper strategies in place, you’ll need to understand what payment fraud detection and payment fraud prevention are and how

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Top 8 LogRocket Competitors to Consider

User Pilot

Does your business need more than session replays and quantitative data? Then it might be time to consider LogRocket competitors. However, the best product analytics tools for you depend on factors other than having a wider range of features. So let’s go over the best LogRocket alternatives, their ideal use cases, and how each tool compares to it so you can choose the right product.

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Content Marketing Needs to Evolve Beyond SEO

Sparktoro

I’m tired of seeing blog posts, videos, webinars, articles, guides, resources, social posts whose entire raison d’etre is an attempt to rank for keywords in Google. It limits our creativity AND the likelihood that meaningful marketing improvements will happen. Content marketing is bigger than SEO. I’m tired of 99% of my LinkedIn feed pretending it’s not.

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Top Features to Look for in SaaS Services

SaaS Metrics

Harnessing the right features in SaaS services can elevate your organization, but have you considered the surprising elements that could transform your operations? The post Top Features to Look for in SaaS Services first appeared on SaaS Metrics.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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250+ Top CROs and CEOs At SaaStr Annual Poker Night on Sep 11!!

SaaStr

We’ve pulled together an epic group of CROs and CEOs on Sep 11 from a fix mixer and poker. So many top SaaS CEOs want to meet more of the best CROs and VPs of Sales. And so many revenue leaders don’t know enough great CEOs. So we’re bringing them together for poker and an informal mixer at 2024 SaaStr Annual. CEOs + CROs/VPs of Sales only!!

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The Dislocation Between Public & Private Web3 Markets

Tom Tunguz

With the rise of AI, web3 has become a quieter part of the venture ecosystem. I was curious about the current state of affairs. The launch of the Bitcoin ETF has amassed roughly $58b. Meanwhile, the Ethereum ETFs has about $500m, two orders of magnitude smaller. The some major Web3 tokens have done pretty well in 2024 ; others have underperformed the Nasdaq (+19% YTD).

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SaaS Payment Solutions for Streamlined Business

USIO

SaaS Payment Solutions for Streamlined Business In today’s competitive business landscape, efficiency is key to staying ahead. One way to enhance efficiency is by implementing SaaS payment solutions. These solutions offer numerous benefits that can significantly streamline your business operations. In this blog post, we will explore how SaaS payment solutions can transform your business processes and improve overall performance.

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Join Us at Tokyo Game Show 2024!

FastSpring

FastSpring is thrilled to announce our participation in the Tokyo Game Show 2024 (TGS2024), one of the world’s premier gaming events. Join us at Booth: 03-C11 at Makuhari Messe (Chiba, Japan). The theme for TGS2024 is “Trailblaze the World with Gaming” and will take place in a hybrid format, which will include both physical and virtual venues along with official streaming.

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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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Dear SaaStr: How Do Enterprise SaaS Companies Deal With Late Payments?

SaaStr

Dear SaaStr: How Do Enterprise SaaS Companies Deal With Late Payments? Yes, in the end, you have to be willing to switch off the platform. But do it gracefully, with respect. Do it the same exact way you’d want to be treated if you were a customer. The key is to provide a series of notices, probably at least 5-6 in a managed cadence: 60 days before renewal 30 days before renewal 15 days before renewal URGENCY right before renewal RENEWAL MISSED — To avoid service interuption, pleas

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Build a Search Intent Dashboard to Unlock Better Opportunities

The Moz Blog

If you’ve ever labored for hours classifying keywords by topic and search intent, only to end up with a ton of data you don’t really know what to do with, then this post is for you.

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Stax Celebrates 10 Years: Looking Back at a Decade of Growth and Payment Innovations

Stax

To the incredible Stax community: allow us to take a moment to recognize a milestone that we are extraordinarily proud of—our 10th anniversary. The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support.

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US Sales Tax Nexus Changes in 2024: What You Need to Know

FastSpring

The landscape of sales tax regulations is constantly evolving, and 2024 has ushered in significant changes that could impact your business. Recent legislative adjustments have seen several states altering their criteria for establishing a sales tax nexus, which could affect the ways in which many online businesses manage their tax obligations. Historically, most states have used a combination of sales thresholds and transaction counts to determine whether out-of-state businesses should collect a

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A Complete Guide to Embedded Payments

Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!

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5 Interesting Learnings From Bill at $1.4 Billion in ARR

SaaStr

So we’re very excited to have René Lacerte, founder and CEO of Bill, at 2024 SaaStr Annual, Sep 10-12 in SF Bay ! Grab the final tickets here!! And with that, it seemed a good time to dig in with one of the great SMB leaders Bill. At $1.4 Billion in ARR, growing 22% year-over-year. With a super impressive 111% NRR from SMBs. 5 Interesting Learnings: #1.

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GTM 109: Behind the Scenes on Building Braze From 0 to IPO and Incubating 2 Companies with Mark Ghermezian

Sales Hacker

Mark Ghermezian co-founded Braze (BRZE) and led the company as it’s founding CEO, pioneering a new category from ideation to IPO. He is also the Founder and General Partner at m]x[v Capital, and Co-Founder and CEO of Gynger and Tildei, two companies that he incubated through the venture firm. He is a serial entrepreneur and successful investor with 20+ years of experience in founding, building, and investing in early-stage SaaS startups.

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How to Leverage Customer Insights

User Pilot

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Most importantly, we’ll show you how to leverage them to create better product experiences.

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Your Marketing Ecosystem's Impact on SEO — Whiteboard Friday

The Moz Blog

You may have spent a lot of time learning about websites and SEO, but you probably haven't spent a lot of time learning about social or third parties in the real world. Discover how these can impact your SEO, how they are related to your marketing ecosystem, and how they relate to LLMs and AI.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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5+ New Ways to Network at SaaStr Annual 2024: Sept 10-12

SaaStr

We’re so close now to the 2024 SaaStr Annual!! The 10th Annual!! Sep 10-12 in SF Bay Area, once again across our 40+ acre indoor-outdoor campus at the San Mateo County Events Center. With so much change in SaaS, Cloud, and AI the past few years, it’s albeit become much harder to predict so many things — including how events will go.

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The 4 Key Questions on Every Angel Investment Opportunity

Kellblog

Excluding VC funds, I’ve probably directly invested in about 20 startups. While the jury’s still out on my performance, I can share a few things that I’ve learned along the way: This isn’t easy. Though I’d never thought I’d say this: it’s given me some empathy for early-stage venture capitalists. Be prepared for ten-year-plus exit horizons and to lose every penny you put in.

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From Appcues to Userpilot: How Liv-ex Found an All-In-One Product Growth Tool

User Pilot

Liv-ex is a London-based marketplace for the wine trade. It gives wine merchants and producers real-time wine transaction prices and exclusive market data and insights. They get access to £100m wine trading opportunities, a reliable payments system, storage facilities, and transportation services. Dissatisfied with Appcues, the company switched to Userpilot.

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How I Use AI (Responsibly) to Power My Content Marketing and Triple My Creative Output

Buffer Resources

Contrary to popular belief, people who craft content for a living aren’t all AI haters. As the solo founder of a content marketing agency (and one who has a chronic illness at that), I appreciate any tool that can help me overcome limited time and energy — plus help me streamline my workflows. But here’s the thing: I never use AI for actual writing.

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation.

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Navigating Fundraising and the VC Landscape in 2024 with 20VC and Visionaries Club

SaaStr

At SaaStr Europa, 20VC founder Harry Stebbings and Visionaries Club Founding Partner Robert Lacher share the ins and outs of fundraising and the VC landscape in 2024. Keep reading to hear their perspectives on: Multi-stage investing Platform partner or not Investor incentive mechanisms driving decisions for who to invest in When is pricing too high or low for investors, and much more Should You Partner with Multi-Stage Investors As a founder, there’s no right or wrong when it comes to who you wa

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How To Use Data To Improve the Customer Experience: A Guide For Small Businesses

Groove HQ

Common CX challenges often have a root cause that you can uncover with the right information. But many startups struggle to understand how to use data to improve customer experience in productive ways – or even where to look. Is your business struggling to understand why customers keep abandoning their shopping carts before completing purchases? […] The post How To Use Data To Improve the Customer Experience: A Guide For Small Businesses appeared first on Groove Blog.

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WalkMe Analytics In-Depth Review: Is There a Better Alternative?

User Pilot

What analytics features does WalkMe support? What are its strengths and weaknesses? These are the two main questions the article answers. You will also discover three alternatives to WalkMe and learn about their analytics capabilities. Let’s dive right in! TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources.