Tom Tunguz
OCTOBER 2, 2023
Eliciting product feedback elegantly is a competitive advantage for LLM-software. Over the weekend, I queried Google’s Bard, & noticed the elegant feedback loop the product team has incorporated into their product. I asked Bard to compare the 3rd-row leg room of the leading 7-passenger SUVs. At the bottom of the post is a little G button, which double-checks the response using Google searches.
Inturact
OCTOBER 3, 2023
A welcome email is a crucial part of onboarding for any company, whether it’s a SaaS, an ecommerce store, or something else. It’s likely to be the first interaction with a client who has just registered on your website, and it can be very important for making the first impression.
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User Pilot
OCTOBER 5, 2023
Growth teams that leverage marketing automation are better equipped to achieve their goals and drive business success. If that interests you, then you’ve clicked on the right guide. In this article, you will learn: What marketing automation means for growth teams and how it’s different from traditional marketing automation. Various aspects of growth that you can automate.
SaaStr
OCTOBER 3, 2023
Dear SaaStr: What Does A Salesperson Need To Do To “Earn Your Business”? Solve my problem. Just truly solve my problem. The beauty to sales in SaaS is as sales professionals, for the most part, you aren’t selling a commodity or a fungible product. You can’t just go down the street, or to another website, to get a better deal on the Ford F-150.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Sales Hacker
OCTOBER 3, 2023
Mark Cranney is an enterprise go-to-market operator and three-time unicorn creator. Most recently, he was the COO at Skydio. He’s also a founding operating partner at Andreessen Horowitz (a16z) and has been involved in the acquisitions of Opsware and Aster Data Systems by HP and Teradata, respectively. Mark specializes in developing winning playbooks, cultures, and strategies that put his competition on the back foot.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
OCTOBER 5, 2023
In today’s fast-paced business world, effective communication is the cornerstone of success. And when it comes to communication, email stands as the workhorse of modern business interactions. But let’s face it, crafting the perfect email for every situation can be time-consuming and, at times, overwhelming. That’s where Nimble email templates come into play – offering […] The post Leveraging Email Templates for Efficient Business Communication appeared first on Nimble Blo
TurnKey Labs
OCTOBER 5, 2023
Julia, the programming language that’s been gaining significant momentum, is causing waves across various industries. Designed by Jeff Bezanson, Alan Edelman, Stefan Karpinski and Viral B. Shah, Julia has become the go-to choice for professionals in fields like data science, scientific computing, and more.
Andreessen Horowitz
OCTOBER 4, 2023
This article is the third of four installments in our new series, How Fintech Companies Can Simplify Their Funding Strategy. Read part 1 on Choosing the Right Funding Structure here. Read part 2 on Trade-offs Across Terms here. In this series, we have explored a variety of funding options for startups looking to launch a new financial product as well as terms to consider when negotiating your first warehouse facility.
Sixteen Ventures
OCTOBER 6, 2023
Customer Success teams continually strive to advocate for their significance, often finding themselves undervalued by other departments. Heads of Customer Success are no strangers to this feeling, and while the importance of their roles is crystal clear to them, they sometimes feel isolated in this perspective. This sentiment isn’t a reflection of their desire to […] The post Every Department Must Recognize the Value of Customer Success appeared first on Customer-centric Growth by Li
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
SEPTEMBER 30, 2023
Dear SaaStr: We Don’t Need It. Should We Go After Venture Capital, and When? There are only two reasons to raise Venture Capital: You need it. If the only way you can get to the next level is to raise capital, then do it. I needed to for both my start-ups, up to a point, for different reasons. Whatever the dilution, cost, headaches — if you need VC to thrive, and you can raise it, then raise it.
The Daily Egg
OCTOBER 6, 2023
Acquiring customers is a challenge. If you can use sales and marketing data to help you tell which products attract a potential. The post Salespanel Review appeared first on The Daily Egg.
Tom Tunguz
SEPTEMBER 30, 2023
Last week, Harvard Business School released its analysis of LLMs on 758 consultants’ performance when using AI. Three key insights emerged. In the first experiment (inside AI’s capability frontier), consultants randomly assigned access to GPT-4 AI completed 12.2% more tasks on average & 25.1% faster. Quality improved by 40%. Lower performing consultants benefit the most from AI augmentation, increasing performance by 43% compared to 17% for higher performers.
Clouded Judgement
OCTOBER 6, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Implied Fed Funds Rate The 10Y got up to 4.9% this week before settling back to 4.7% yesterday. We’ve had quite a shift in rates over the last couple weeks, so I wanted to share some charts that show rate predictions over the next couple years.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
OCTOBER 5, 2023
Dear SaaStr: As a Founder, How Do You Deal With Stress In a Startup? Dealing with stress is important, especially for founders, who do have to hide … some of it. Per the WSJ and Challenger, Grey, this year more CEOs have left their jobs than any year since 2002 when they started tracking. More than in 21+ years. For me at least, 4 things made a material impact: #1.
The Daily Egg
OCTOBER 5, 2023
When you need inbound telephone capabilities to help you appear like a larger professional company to customers, the 800.com business phone number. The post 800.com Review appeared first on The Daily Egg.
Buffer Resources
OCTOBER 4, 2023
I wanted to nail my personal brand on LinkedIn — but I had no idea where to start. Over the past few years, I’ve watched as the platform evolved from a job seekers' hub to a playground for entrepreneurs and creators looking to become industry authorities and drive sales. There’s no doubt doing so is incredibly powerful. LinkedIn is 277 percent more effective at generating leads than Facebook and Twitter.
Tom Tunguz
OCTOBER 6, 2023
Over the last few weeks I’ve been experimenting with chaining together large language models. I dictate emails & blog posts often. Recently, I started using Whisper for drafting emails and documents. (Initially there were some issues with memory management, but I’ve since found a compiled version that works well on my Mac called whisper.cpp ) After tying Google’s Duet I wondered if I could replicate something similar.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
OCTOBER 3, 2023
In the latest Workshop Wednesday , held every Wednesday at 10 a.m. PST, Bo Borland, founder, and CEO of playbuilt, shares four steps for creating repeatable success at every stage of growth, specifically in B2B Enterprise. In startups, founders and teams often wear many hats — figuring out what to prioritize, developing and implementing all types of demand gen strategies, attending events and networking, and founder-led sales.
The Daily Egg
OCTOBER 5, 2023
If you have an ecommerce store, you probably understand the power of discounts and promotions for marketing. Of course, trying to implement. The post YayPricing Review appeared first on The Daily Egg.
Predictable Revenue
OCTOBER 5, 2023
Collin Stewart explores the fascinating intersection of genomics and human performance with Dr. Jeremy Koenig. The post DNA Secrets and Rituals for Sales Success with Dr. Jeremy Koenig appeared first on Predictable Revenue.
Buffer Resources
OCTOBER 3, 2023
Instagram came into my life — and business — like a breath of fresh air. After many years of trying to get Facebook to surface my content in feeds and a brief, failed dalliance with LinkedIn, I discovered the joys of Instagram. It felt like a friendlier corner of the internet, where I stumbled upon like-minded souls. Most importantly, my Instagram account started driving clients to my business, Beyond the Kitchen Table , despite my relatively modest following (as I write this, I ha
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
OCTOBER 4, 2023
Founder and CEO of SaaStr Jason Lemkin deep dives into the current state of SaaS and the Cloud. Lemkin and David Sacks touched on whether SaaS is making a cautious recovery , and Lemkin shares a slightly different perspective here. A Cautious Recovery? Sacks and Lemkin have slightly different views on whether we’re experiencing a cautious recovery.
The Daily Egg
OCTOBER 6, 2023
Running an ecommerce business, you simply need your website’s search experience to work. If customers can’t quickly find the products they want, The post Luigi’s Box Review appeared first on The Daily Egg.
Teamgate
OCTOBER 3, 2023
According to 50% of financial planning and investment advisory firms, customer relationship management (CRM) software is the most important tool they possess. Why? Trust is a critical factor in closing deals for these firms. And building trust requires nurturing client relationships throughout the sales process.
Buffer Resources
OCTOBER 5, 2023
Starting an online journey can be daunting, especially when staring at zero followers, zero likes, and zero comments. But what if we told you that you don't need an existing following to make a significant impact online? Meet Phil Agnew, a creator who started from scratch with the most difficult format possible – a podcast called Nudge – and has since built an engaged community around his content.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
OCTOBER 3, 2023
Dear SaaStr: Which Way Should I Go, VC or Angel Investors or Customer Funding? The reality is, few folks have all 3 options available to them: Most startups cannot attract venture capital, at least not in the early days. Most startups can find some angels to invest, but not always enough. Many startups cannot find a way to self-fund / customer-fund to extend a long-enough runway to achieve success.
Sales Hacker
OCTOBER 6, 2023
Back in Vancouver after a month in NYC. Timely return with this weekend being Canadian Thanksgiving – Happy Thanksgiving to all my Canadians out there. Thanks for reading The GTM Newsletter! Subscribe for free to receive new posts and support my work. Grateful for you all – Canadians and non-Canadians of course. Also grateful that the GTMfund team is growing – we had Sophie Buonassisi, our new VP of Marketing, start this week.
User Pilot
OCTOBER 2, 2023
Generative vs evaluative research methods are two techniques for conducting user research when managing your product. Both UX research methods are different but provide valuable insights to help your product development process. TL;DR Generative research explores and understands users’ needs , motivations, and behaviors to inspire new product ideas and concepts.
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