SaaStr

FEBRUARY 27, 2024

Dear SaaStr: What Is The Best Indicators of Product Market Fit at an Early Stage SaaS B2B Startup? This is a rough metric, but I’d say from experience working closely with 25+ SaaS companies … if you aren’t growing > 10% a month after $10k in MRR or so … then you don’t yet have product-market fit. Not yet at least. One way or another, every reasonably fast-growing SaaS company hits double-digit growth, for a while.

Product Marketing 280

Product Marketing B2B Startup Marketing 280

Tom Tunguz

FEBRUARY 26, 2024

Last week, Reddit filed their S-1 to go public. At least 10% of their revenue - about $60m - comes from selling data to train Large Language Models. Reddit’s data sales revenue will likely be much more than 10% by the end of the year. Quoting directly : We expect our growing data advantage and intellectual property to continue to be a key element in the training of future LLMs.

Artificial Intelligence 265

Artificial Intelligence Business Model Business Technical Review 265

User Pilot

FEBRUARY 28, 2024

Building a customer path is a crucial step in getting a deeper understanding of user behavior. That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. This guide will go over what customer paths are, how to track them, and how to create successful paths!

Customer Lifetime Value 105

Customer Lifetime Value SaaS Software Review Acquisition 105

Predictable Revenue

FEBRUARY 29, 2024

Collin hosts Joel Graber from Modern Outbound, for a chat for salespeople and marketers looking to refine their approach. The post Copywriting for Outbound with Joel Graber appeared first on Predictable Revenue.

Revenue 130

Revenue Marketing Development Sales 130

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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

Artificial Intelligence

The Moz Blog

FEBRUARY 27, 2024

With this workflow, you’ll successfully identify your site’s current Difficulty benchmark to help you focus your research, set goals, streamline resource allocation, and set expectations for stakeholders.

Benchmarks 102

Benchmarks 102

Buffer Resources

FEBRUARY 28, 2024

$103,000. $560,000. $3.2 Million. These are some of the figures creators reported making in 2023. In other words, there’s no better time to be a content creator than right now. You don’t get those numbers without a deep understanding of content creation as a business. And you don’t get “business” status without understanding pricing.

Pricing 100

Pricing Social Media Consulting Branding 100

Inturact

FEBRUARY 29, 2024

It's a common mistake to think that just using tools like Userflow will automatically make users stick around longer and keep them from leaving. But the truth is, these tools are there to help you put your user onboarding plan into action, not to make the plan for you.

Onboarding 91

Onboarding 91

Chargebee

FEBRUARY 29, 2024

#Customer Acquisition or Customer Retention: Which Costs More? Customer acquisition and customer retention both play a major part in the growth and development of any successful business. There are strategic costs associated with each aspect that goes into garnering the proper results over a period of time. It is important to understand what the different costs are and which process has been deemed to give your business the biggest ROI because the money spent, lost, or kept has a direct impact o

Acquisition 75

Acquisition Retention Engagement Development 75

30 Day Leadership

FEBRUARY 27, 2024

In this episode, host Nils Vinje welcomes back Maranda Dziekonski for a wide-ranging discussion on leadership practices and challenges currently facing the tech industry. They tackle the impact of the current economic uncertainty on hiring, discuss how layoffs are affecting organizations, and give insights into key program cuts in the industry. Nils and Maranda also delve into the long-term implications of leadership decisions and the importance of investing in DE&I and Learning and Developm

Leadership 52

Leadership Investment Development Management 52

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Payments

Clouded Judgement

MARCH 1, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Shades of 2021 in Venture Markets Private markets are really starting to heat up, and I’m starting to see shades of 2021. Anything AI related has always been “hot,” but it has really hit a fever pitch in the last few months.

Cloud 311

Cloud AI Investment Metrics 311

SaaStr

MARCH 1, 2024

So Michael Ho did an analysis here of Carta valuation data in a way that IMHO visualizes in a way so many founders miss. And misunderstand. At the end of the day, the top SaaS companies IPO and end up trading at “standard” ARR multiples. Today, on average that’s about 6x. Not great, but it is what it is. But they don’t start there. Seed rounds can’t really be done at 6x ARR typically.

Revenue 262

Revenue AI Startup Investment 262

Tom Tunguz

FEBRUARY 24, 2024

The Community Source licenses may be the future of open source software. With closed-source software, the code isn’t shared outside the company that wrote it. Open-source code is freely available to examine & use. Open-source companies like Elastic ($13b), Confluent ($10b), MongoDB ($33b) have been phenomenally successful. Along the way, many of them have changed their licenses to shield themselves from copycats.

Government 225

Government Compensation Development Technology 225

FastSpring

FEBRUARY 26, 2024

A lot of big changes around direct-to-consumer options in the games industry have been going on in the past few months. For example: The settlement between U.S. States and Google. A ruling in favor of Epic in Epic Games v. Google. The Supreme Court rejecting appeals from Apple and Epic. Apple’s most recent announcement of policy changes skirting around the new DMA rules.

Payment Methods 151

Payment Methods Payment Solutions Payments SaaS Payments 151

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

BlueSnap

FEBRUARY 27, 2024

When CFOs and other business leaders think about their return on investment, it is easy to overlook payments. However, your global digital payments strategy can significantly impact profitability. The post Why (and How) to Think About Your ROI of Global Digital Payments appeared first on BlueSnap.

Investment 116

Investment Strategy Business 116

SaaStr

FEBRUARY 26, 2024

So this is a simple post, in some ways, but I think an important one for leaders. These days, it seems like even more folks are quitting, not working out, etc. etc. We all saw the Cloudflare sales rep on social media not work out. And there were so many comments, thoughts, and more. It reminded me of a golden rule it took me years and years to figure out: If a new hire doesn’t work out, it’s always 100% your fault What do I mean?

Sales Hiring 258

Sales Hiring Social Media Interviewing Education 258

Andreessen Horowitz

FEBRUARY 29, 2024

Everyone knows that founders have been on a whipsaw over the past several years. Pivoting from growth at all costs in 2020 and 2021 to efficiency in 2022 and 2023 meant slashing budgets, shelving new projects, doing RIFs, and picking fights with your cloud provider over your bills. That’s hard work, and founders should be commended for doing it. But now, the market is stabilizing and companies’ optimization 1 cycles 2 are coming to a close. 3 Efficiency alone doesn’t build a generation-defining

Technical Review 111

Technical Review Innovation Cloud Trends 111

Stax

FEBRUARY 28, 2024

Passing credit card fees onto customers has been hotly debated , but most of the country has agreed: Credit card surcharge should be available to merchants. Even if the consensus is out that it’s okay for merchants to not incur costly transaction fees if accepting credit card payments, it can be difficult to understand how to collect surcharge fees from your customers and retain your customer base.

Merchant Services 88

Merchant Services Payment Services Payment Methods Stax 88

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Payments

The Moz Blog

MARCH 1, 2024

It's no surprise that in 2024, the main theme that we're going to see is how to manage SEO in an AI landscape. Crystal shares her top SEO tips to navigate this.

AI 111

AI Management 111

SaaStr

MARCH 1, 2024

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders? In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales.

Scale 253

Scale Part-Time VPE CTO Hire Fractional VPE 253

Andreessen Horowitz

FEBRUARY 28, 2024

There is no culture, country, nor period of human history where creative expression hasn’t been central. It’s an intrinsic “something” that has long defined humans as humans, and (rightly or wrongly …) somehow different from all other forms of life. And yet, despite its foundational nature inside all of us, being a “creative” is often also reduced to describing someone with innate skill or studied mastery in creative disciplines such as music, painting, or sculpting.

Investment 108

Investment Underperforming Technical Team Innovation User Experience 108

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. However, only 10% of them currently employ these models. What hinders the 90% is the high costs of delivering better products and experiences that warrant long-term customer loyalty. In a saturated market, how do they distinguish themselves?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

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In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.

Artificial Intelligence

User Pilot

FEBRUARY 29, 2024

A progress bar serves as a visual cue, signifying that your request is in the system, and the application is diligently working to fulfill the action you’ve asked for. These bars play a crucial role in keeping users informed about ongoing processes, providing estimates on the expected duration of a task, and indicating whether a request is actively being executed.

Onboarding 105

Onboarding Systems Review User Experience Engagement 105

SaaStr

FEBRUARY 24, 2024

Dear SaaStr: What Is The Average Time it Takes a VC to Make an Investment Decision? For hot seed and even Series A investments? 20 minutes into the first face-to-face meeting. The average VC basically makes the initial decision to tentatively invest very quickly — pending due diligence, confirming her theories are correct, and making sure what they think is the case actually is.

Investment 245

Investment Leadership 245

Groove HQ

FEBRUARY 29, 2024

As stories of AI chatbots replacing entire customer support teams circulate, it’s easy to feel uneasy about the future. A notable incident involving a CEO who laid off 90% of his support staff after a chatbot outperformed them only adds fuel to the fire. However, let’s take a step back and assess the situation with […] The post Debunking the Myth: Why AI Enhances, Not Replaces, Human Customer Support appeared first on Groove Blog.

Customer Support 98

Customer Support AI 98

Stax

FEBRUARY 28, 2024

With only 17% of U.S. consumers using cash for purchases , choosing the right payment terminal for your business is more important than ever. Businesses need to streamline the entire payment process by offering customers a payment setup that’s fast and convenient for credit card transactions. At the same time, you need to address security concerns since you’ll be handling sensitive client information.

Payments 88

Payments Payment Methods Merchant Services Payment Services 88

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User Experience

User Pilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024.

Artificial Intelligence 105

Artificial Intelligence Social Media Software Review AI Search 105

SaaStr

FEBRUARY 24, 2024

So 2023 was a strange year, with many of the biggest, public Cloud and SaaS leaders on a tear, from Microsoft to Cloudflare to Palantir, but so many startups and especially those in traditional B2B struggling to grow. So what’s the overall vibe check? We did a survey with 2,000+ respondents : The learnings? For some, sales is easier these days, at least a bit.

Sales 237

Sales Cloud AI B2B 237

Buffer Resources

FEBRUARY 27, 2024

Life as a creator can occasionally be a little… lonely. Whether you’re growing your audience as a full-time gig or side project, a career as a creator doesn’t come with colleagues to grow with and learn from — unless you join one of these communities.  As content creation continues to blossom into a viable, lucrative career path, so too do the networks of support that can help you level up — whether you’re an influencer, personal brand builder , or

Branding 99

Branding Social Media Technical Cofounder Technical Review 99