TechEmpower SaaS

NOVEMBER 13, 2023

We recently completed a web-based application that uses a unique algorithm to match professionals with new career opportunities. As part of the onboarding process, the app asks both job seekers and employers what they’re looking for - in a text box - while providing a few suggestions in a pop-up. If you’ve ever used a similar application, (or if you’ve ever used the Internet at all) you’ve probably seen this approach before.

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

SaaStr

NOVEMBER 13, 2023

So the Wall Street Journal did a great job slicing and dicing IPO data recently. To me, the most jarring statistic was this one: 80% of IPOs since 2020 are trading below their IPO price, or “broken ”: So what, you might think? Buyer beware? Hooray for “efficient IPOs” that don’t leave money on the table, some say? Perhaps. But the problem is this — when folks don’t make money off startups, everything gums up and slows down.

Pricing 253

Pricing Startup Investment Data 253

User Pilot

NOVEMBER 13, 2023

If you want loyal customers who keep coming back to your product or service, you need customer enablement. Having a great product just isn’t enough anymore. Instead, you also have to help customers get the maximum value from it. That’s exactly what effective customer enablement does – it helps customers get all the tools needed for successful product engagement.

B2B 86

B2B Sales Enablement Onboarding Customer Success 86

Inturact

NOVEMBER 13, 2023

With rapid technological development, businesses of all sizes are adopting advanced measures to fast-track themselves. In 2022, around 90% of businesses adopted a digital user onboarding experience. The users claimed that if they face any challenges, they will abandon the products and services.

Onboarding 110

Onboarding Technology Development Business 110

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Payment Solutions

Tom Tunguz

NOVEMBER 12, 2023

Recently, I was on the HR Heretics podcast and we talked about the increasing efficiency of software companies (in addition to other topics including the implications of AI for executives, how to diligence a candidate, & what board members expect of their people leaders). I realized It has been a decade since I’ve updated revenue-per-employee metrics.

Software Review 278

Software Review Trends Revenue Software 278

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. We were recognized for our strength in end-to-end relationships, overall value, and leading features and functionality. Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth.

Customer Success 115

Customer Success Software Review Technical Review Enterprise 115

The Moz Blog

NOVEMBER 13, 2023

Find the balance between using content and AI tools and human expertise to create high-quality content that connects with your audience and ranks higher in the SERPs

AI 117

AI 117

The Moz Blog

NOVEMBER 14, 2023

Discover actionable steps to ensure your GA4 is optimized for long-term tracking success, empowering you to make informed decisions and drive business growth.

Business 125

Business 125

Sales Hacker

NOVEMBER 16, 2023

The insight behind how implementing buying committee playbooks increased revenue 270%, doubled win rates, and shrank forecasted misses at Stytch. No Person is an Island It is rare in B2B sales for a single buyer to make a noteworthy purchase in a vacuum, and according to the Harvard Business Review software purchases greater than $100k involve on average eight stakeholders.

Part-Time VPE 93

Part-Time VPE Technical Review Forecasting Software Review 93

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Tom Tunguz

NOVEMBER 15, 2023

How much does AI cost? It depends on a a few different dimensions, but for a typical use case where a user enters a query & expects about a 200 word response, the cost varies from $0.03 to $3.60. Different models cost different amounts. Also, the size of the context window is an important factor. The context window is a fancy way of saying the quantity of background information the user can provide to the AI.

Artificial Intelligence 333

Artificial Intelligence AI Engineering Trends 333

The Daily Egg

NOVEMBER 11, 2023

There’s perhaps no better way to enhance your product than hearing directly from customers and then incorporating their feedback. It’s no wonder. The post Canny Review appeared first on The Daily Egg.

Business 300

Business 300

SaaStr

NOVEMBER 15, 2023

So the last time we checked in on Crowdstrike, they were growing a stunning 65% at $1.7B in ARR. Growth has slowed somewhat as Crowdstrike approached $3 Billion ARR — but only somewhat. The company is still growing a jaw-dropping 37% at almost $3B ARR — and it’s generating incredible free cash flow. Security remains hot. And in fact, the stock is up 94.7% this year!

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Cybersecurity AWS Benchmarks Cloud 252

Clouded Judgement

NOVEMBER 17, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Inflation Update This week software stocks shot up on lighter than expected inflation figures for October. The lighter inflation gave more credibility to those who argue rates will end up coming down faster than expectations.

Cloud 154

Cloud Subscription Payment Features Revenue 154

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Tom Tunguz

NOVEMBER 13, 2023

12 years of zero-interest rate policies & then a sudden increase to 5.5% woke us all up to the Wall Street mantra : Don’t fight the Fed. I’ve been reading to understand the history of the Fed & found some surprising facts from these two books : The Repo Market & Broken Money. The US Federal Reserve Banking system is about 115 years old.

Banking 158

Banking Government Marketing 158

The Daily Egg

NOVEMBER 13, 2023

Getting your product or service off the ground isn’t easy. Before launching, go-to-market teams need to drum up interest and acquire leads. The post Insightly Review appeared first on The Daily Egg.

Marketing 265

Marketing Sales 265

SaaStr

NOVEMBER 17, 2023

We’re on the brink of one of the biggest technological advancements of our lifetime — AI. For the first time in twenty years, we have a blank canvas, complete artistic freedom to reimagine everything in B2B software. At this year’s SaaStr Annual, Mark Roberge, co-founder and Managing Director of Stage 2 Capital, takes the stage to have a bake-off between startups and incumbents when it comes to who will win the AI Go-to-Market race.

AI 251

AI Technical Review Startup Management 251

USIO

NOVEMBER 16, 2023

Usio Partner Snapshot BoosterHub provides an integrated platform for high school booster clubs to manage fundraising, ticketing, communication, volunteers, schedules, products, concessions, accounting, files, and website. Challenges Startup company: no existing revenue, user base, or pre-existing payment system Need to sell products both online and in-person Need a payment system that is easy for temporary, parent volunteers to use Need a payment system that adds unique advantages over the compe

Payment Services 130

Payment Services Payments PayFac as a Service Payment Methods 130

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

FastSpring

NOVEMBER 17, 2023

App developers and game developers may be interested in the latest news about Apple gearing up to comply with the EU’s Digital Markets Act. With the European Union’s Digital Markets Act continuing to ramp up, Apple may be making changes to its App Store policies to comply with the new act. TechCrunch recently reported that Apple’s 2023 Form 10-K filing uses revised text regarding its risk factors , which may hint at “a more definitive stance on potential modifications to the App Store pol

Payment Methods 118

Payment Methods Payment Solutions Merchant Services Software Review 118

The Daily Egg

NOVEMBER 14, 2023

Have you ever wondered how your business calls seamlessly travel over the internet, allowing you to chat with clients, partners, and colleagues. The post The Beginner’s Guide to SIP: Session Initiation Protocol appeared first on The Daily Egg.

Travel 222

Travel Business 222

SaaStr

NOVEMBER 16, 2023

So this is a post on a point we’ve made many times over the years at SaaStr, but I wanted to call it out specifically. Because especially in more challenging times, we make the mistake of … Settling. Settling: For a VP That Looks Good on Paper But You Know Isn’t Truly Great. They will be gone in 6 months. And have burnt up a ton of time and capital on the way, For a Cofounder That Almost Wants to Do It, But Not Quite.

Interviewing 248

Interviewing Investment Marketing 248

Buffer Resources

NOVEMBER 16, 2023

X, formerly known as Twitter, has gone through a lot of changes since its ownership changed hands in November 2022. One of the most notable ones is its paid tier, which has seen name and design changes and many (many) additions to its list of features. So much has happened with this paid tier known as X Premium (RIP Twitter Blue) that it can be overwhelming for users considering it to go through and understand if it’s right for them.

Social Media 130

Social Media Payment Features Subscription Pricing 130

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Payment Solutions

Andreessen Horowitz

NOVEMBER 14, 2023

The internet and friends You’ve most likely had an experience like this: One day, you wake up with a hint of a headache and a sniffle. You sneeze. What do you do next? You Google it. You eventually land on WebMD. Was that sneeze a common cold or a bout of seasonal allergies? Or are you in fact dying from a rare form of nasal cancer? You determine you should see an allergist.

Artificial Intelligence 129

Artificial Intelligence Healthcare Marketplace as a Service Systems Review 129

The Daily Egg

NOVEMBER 13, 2023

Coming up with sales leads that are actually useful for your sales team can be difficult. That’s especially true if you work. The post Datanyze Review appeared first on The Daily Egg.

Sales 174

Sales 174

SaaStr

NOVEMBER 17, 2023

So one thing that has exploded in SaaS in the past decade is the role of Private Equity buying both public SaaS companies (to take them private, “fix” some metrics, and IPO or sell them again), and generally later-stage private SaaS companies. E.g., Vista bought leaders like Pipedrive, Gainsight, Salesloft and so many others for $1B+ or more.

AWS 243

AWS SaaS Pricing Acquisition 243

Buffer Resources

NOVEMBER 14, 2023

When I was building a social media audience for an e-commerce company I ran a few years ago, the go-to options for monetizing that audience never appealed to me. It felt like advertising or brand sponsorships would water down the content. Plus, I never liked the idea of monetizing an audience for the sake of doing so—I wanted to create something so meaningful that people wanted to support my work by paying for it.

Social Media 125

Social Media Education Advertising Revenue 125

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Trends

Andreessen Horowitz

NOVEMBER 16, 2023

We are firmly in the century of biology. The last two decades have seen explosive advancement in biomedical and therapeutic innovations, like the Human Genome Project , the discovery of CRISPR , and the rapid development of Covid-19 mRNA vaccines, to name a few. This rapid innovation has been fueled by an unprecedented amount of investment. Despite the recent slowdown, venture capital investment in the biotech sector in the US ballooned to nearly $25 billion in 2022 from just under $4 billion in

Marketing 119

Marketing Venture Capital Innovation Investment 119

The Daily Egg

NOVEMBER 12, 2023

No matter what industry you’re in, most businesses these days require a web presence, and that means you’ll need a professional website. The post Dorik Review appeared first on The Daily Egg.

Business 174

Business 174

SaaStr

NOVEMBER 17, 2023

Dear SaaStr: Why Are So Many CEOs Former Engineers, or At Least Have Technical Backgrounds? I’ve come to almost exclusively invest in founder-CEOs that are engineers. Or at least where the co-founder CTO is a true equal partner to the CEO. Why? Well to get something off the ground, You need to build it. If you can’t help here in the early days, you better be a darn good salesperson.

Outsourcing Services 241

Outsourcing Services Engineering CTO Scale 241