Predictable Revenue
NOVEMBER 2, 2023
Collin Stewart, sits down with Dave Albano, a fractional CMO with a knack for leveraging AI in the sales and marketing landscape. The post Creating Content and Finding Leads Using AI with Dave Albano appeared first on Predictable Revenue.
Scytale
OCTOBER 31, 2023
Many businesses prioritize compliance automation when formulating their strategic plans, and it’s crucial to understand why. This strategy leverages technology to simplify the compliance processes, encompassing security and data requirements needed. Automating the process serves as a valuable tool for risk reduction, time and cost savings, and overall compliance improvement.
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SaaStr
NOVEMBER 2, 2023
So we’ve spent a ton of time over the years on SaaS talking about hiring a great VP of Sales. Not only because it really matters, but because hiring the wrong VP of Sales can set you back a year — or longer. So I thought I’d come back to the classic topic and make a list of the Top 10 Mistakes I See Founders Make When Hiring a VP of Sales: #1.
The Daily Egg
OCTOBER 30, 2023
Predictive and progressive dialers are indispensable tools for the best call center services, where time is of the essence and efficiency is. The post When to Use Predictive Dialer Vs. Progressive Dialer appeared first on The Daily Egg.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Tom Tunguz
OCTOBER 31, 2023
How much should quotas increase next year? With the end of the fiscal year approaching for many software companies, management teams are running the numbers for different scenarios. This year has been tumultuous : most startups reduced their bookings, and grinded through the first six months suffering through pipeline shocks - the result of CFO-budget pressure.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
NOVEMBER 1, 2023
In today’s competitive digital world, we’re all striving to make our mark on social media. Whether you’re a business or an individual, a strong and engaging social media presence is vital. But, how can you do this successfully? It all starts with having a smart, strategic plan in place, and that is where social content […] The post Why Should You Use a Social Media Content Calendar Template?
User Pilot
NOVEMBER 2, 2023
How is marketing-led growth different from product-led growth and sales-led growth? This is the main question we explore in the article. You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. Let’s dive right in! TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.
Kellblog
OCTOBER 28, 2023
Carta , an otherwise boring company solving a mundane-if-important problem , managed to get itself in the news this past week for all the wrong reasons. The fiasco was the result of CEO Henry Ward writing a post on recent negative press that was presumably intended to inoculate his audience , but instead backfired spectacularly. Headlines in the past week: Carta’s CEO reaches out to customers about bad press, alerting them to bad press What Carta CEO’s self-inflicted PR crisis could mean f
Infinicept
NOVEMBER 2, 2023
As an ISV, adding payments to your services involves decisions about the providers you’re going to work with. And one of the choices you’re likely to encounter as you develop your payment stack is your choice of gateway. Many processors offer gateways as part of their suite of acquiring services. So once you’ve chosen your processor, you can just use their gateway.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
NOVEMBER 1, 2023
So we’ve been fans of Bill.com for many years at SaaStr, and covered them from the very early days, as a niche product most hadn’t heard of. Well, fast forward to today and it’s truly an SMB powerhouse. At $1.2 Billion in ARR, it’s still growing 48% year-over-year. Yes, 48% at $1.2 Billion in ARR. How is SMB SaaS doing today?
The Daily Egg
OCTOBER 28, 2023
Hackers love to take over VoIP phone systems to blast out calls, and it can cost companies thousands of dollars before they. The post How To Make VoIP Security and Encryption Issues Disappear appeared first on The Daily Egg.
Tom Tunguz
OCTOBER 30, 2023
The Federal Trade Commission’s focus on technology has transfigured the M&A market for startups. The Google anti-trust lawsuit & Amazon anti-trust cases may stifle those companies’ ability to acquire startups for significant sums. Facebook has faced a similar suit for illegal monopolization, which resulted perhaps indirectly in the divestment of two of its more recent acquisitions.
Clouded Judgement
NOVEMBER 3, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Earnings Season Kicks Off Without Any Sign of Re-Acceleration Q3 earnings season kicked off in earnest this week, and it’s turning out to quite the volatile earnings season. Already we’ve seen huge earnings move.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SaaStr
NOVEMBER 2, 2023
Dear SaaStr: What’s Really So Great About Being CEO? It’s a really, really, really hard job. And yes, while some day the compensation can be significant, in the early days, your actually often one of the lowest paid folks. But: You never have to work for an idiot. You never have to work for someone that doesn’t appreciate you. You get a shot at building an amazing team that can just execute at the highest level at which you’ve ever worked at, and you can all do it togeth
The Daily Egg
OCTOBER 28, 2023
Is mic echo turning your virtual meetings into a cacophony? We’ve all been there and know the frustration of hearing voices reverberating. The post Mic Echo Is Awful – Most Fixes Take 5 Seconds – Here’s How appeared first on The Daily Egg.
FastSpring
NOVEMBER 2, 2023
We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! 1ClickPay, Trial Hopping Prevention, and Offers API are designed to boost your conversion rates and increase customer lifetime value. They also complement several other subscription focused capabilities we have released over 2023.
Predictable Revenue
OCTOBER 30, 2023
Email deliverability ensures your emails get to the people you're trying to reach. Your sending reputation plays a significant role in this. The post Field Guide: Cold Email Deliverability appeared first on Predictable Revenue.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
OCTOBER 30, 2023
Non-founder CEOs get fired all the time — and these days, are quitting more often than ever. Founder-CEOs getting fired seems rarer these days, though. Ubers and WeWorks aside. Two that would be hard to imagine happening today: Pushing Steve Jobs out of Apple. Pushing Sergey Brin + Larry Page “down” to bring in an Outside CEO. A few that we don’t hear about too much: Elon Musk pushing out the first CEO of Tesla.
The Daily Egg
OCTOBER 30, 2023
We’ve all sat through the customer service call of doom––it’s frustrating from the customer’s side, and a costly lost opportunity on the. The post How Interactive Voice Response Curbs Customer Service Costs appeared first on The Daily Egg.
Kellblog
NOVEMBER 2, 2023
It’s been a tough year. We’re currently in peak planning season for 2024. With capital scarce and expensive, with companies increasingly trapped in Schrödinger’s startup paradox , and with more startups than ever focused on positive cashflow and The Rule of 40 , it’s safe to say that Silicon Valley is still very much in a cost-cutting mood.
Andreessen Horowitz
NOVEMBER 1, 2023
911 call centers – also known as public safety answering points (PSAPs) – are one of the most actively used public-safety infrastructure systems in the United States, fielding an estimated 240 million calls per year. That’s more than 650,000 per day. These centers act as the first point of engagement between a citizen and the public safety system, and PSAPs are often the conduit between the citizen and the eventual field responders (e.g., police, fire, emergency medicine) who go on-site to help.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
OCTOBER 28, 2023
Dear SaaStr: My Startup Doesn’t Have a Free Trial or Freemium Option. We require payment right away. Should we change this? Free trials and freemium options work well — if you can support them well. Ask yourself: Can someone deploy your app in minutes? If they can, does it work well self-deployed? Or does it need a ton of data in it to work well and show value?
The Daily Egg
OCTOBER 31, 2023
Call routing is the process through which incoming calls are directed to the relevant departments, agents, or individuals within an organization. Essentially, The post Can Better Call Routing Shorten Wait Times? Yes, By A Lot appeared first on The Daily Egg.
Buffer Resources
OCTOBER 31, 2023
There are few things that spark as much joy as being able to organize anything and everything by color. It’s an easy and visual way to lay things out, and in the world of content and social media, staying organized is one of the best ways to keep on top of planning. That’s one of many reasons that so many of us at Buffer were looking forward to adding tags to our Buffer posts.
Andreessen Horowitz
NOVEMBER 1, 2023
“Everything is theoretically impossible, until it is done.” —Robert A. Heinlein, American science-fiction writer and aeronautical engineer Modern medicine is full of awe-inspiring progress, but also many humbling limitations. In the face of these limitations, innovators have consistently propelled entirely new classes of drugs from theoretical concepts that sound like total science fiction (vaccines, antibodies, genetic medicines to reprogram our cells, and more)—into the realm of safe and effec
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
SaaStr
NOVEMBER 3, 2023
Dear SaaStr: Is 5 Co-founders Too Many When Raising Venture Capital? Yes, it can work. My first venture investment was Pipedrive, it had 5 co-founders and sold for $1.5 Billion. 10 Years of Investing pic.twitter.com/zsSupe0CRP — Jason ✨Be Kind✨ Lemkin ?? (@jasonlk) September 13, 2023 But — it will be a flag. My recommendation: maybe have 2, or 3 max, of the founders be the “C-level founders” going forward.
The Daily Egg
OCTOBER 31, 2023
There are a million reasons why you might want to record a call. You might want to record your upcoming job interview. The post How To Record a Phone Call On Your iPhone – No Downloads appeared first on The Daily Egg.
Buffer Resources
OCTOBER 30, 2023
I may not have Justin Welsh's celebrity status on LinkedIn with half a million followers, but my journey is worth sharing. With just 30,000 engaged followers on LinkedIn, I managed to take my consulting business from a $0 startup to a thriving $100,000 yearly. I started as a content marketing consultant, leaving behind my nine-to-five corporate engineering job in 2018.
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