Sat.Oct 31, 2020 - Fri.Nov 06, 2020

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How Long Does It Take To Get to A Billion+ Acquisition in SaaS? About 10 Years

SaaStr

18 years to $100m ARR and unicorn exit. You want it to be faster, but sometimes, it just takes longer. Stay with it [link]. — Jason BeKind Lemkin (@jasonlk) November 2, 2020. The other day Coupa did its first $1B+ acquisition, of 18+ year old Llamsoft. It took Llamasoft 18 years to get to $100m ARR, and 18 years to a $1B+ exit. There should be a lot more billion+ acquisitions in Cloud and SaaS, if only because there are more decacorns to buy them.

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Top 10 SaaStr Videos of the Week: YCombinator, Hubspot, Amplify Partners, Zendesk, Brex and More!

SaaStr

What are the 20,000+ SaaStr YouTube viewers watching this week? Let’s take a look! #1 “A Decade of Learnings from Y Combinator.” OK this one is coming up on 100,000 views and 2,500 upvotes so that’s a winner. #2 “A Step by Step Guide to Revenue Growth with Mark Roberge, Harvard Business School” Another SaaStr classic from the ex-CRO of Hubspot. #3. “Where is Venture Today?

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How to Grow a SaaS Company From $100k-$1m ARR – Experience from Mailshake & Right Inbox

Sujan Patel

There’s no silver bullet to growing a business. The actions you need to take are massively dependent on the size of your company. Stuff that works for a six-month-old startup just isn’t applicable to a vast enterprise, and vice versa. In my last article, I spoke about maximizing growth for businesses at that early startup […]. The post How to Grow a SaaS Company From $100k-$1m ARR – Experience from Mailshake & Right Inbox appeared first on Sujan Patel.

SaaS 74
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Best Collaboration Software

The Daily Egg

Even the smallest teams need an easy way to work together and stay connected, especially when they’re not working in the same physical location. But whether you’re a remote team, have numerous locations, or manage a small team working in the same space, collaboration is a critical piece of crushing your business goals and finalizing […]. The post Best Collaboration Software appeared first on The Daily Egg.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Six principles of system design

Intercom, Inc.

The start of any journey begins with consulting a map. But if you’re a product designer starting out on a new project, you might find yourself with a blank page, and the job of drawing the map: of defining the high-level design direction that your team is going to use to chart their course. Mess it up, and you could find yourself quickly marching your team off a cliff.

Scale 289

More Trending

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The Parallels in the Culture Between the Two Category Defining Companies

Tom Tunguz

I remember reading the Netflix culture deck published in 2009 and feeling inspired. The words on the page resonated with me because they conveyed a logic and thoughtfulness not often underpinning cultural decisions broadly. They are brave because they don’t appeal to everyone. Reed Hastings' No Rules Rules delves one level deeper into the stories behind the deck.

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Best Employee Monitoring Software

The Daily Egg

Employee monitoring software is more than just a tool for keeping an eye on your staff. These tools ensure that your entire team stays on-task and avoids distractions while they’re working. Employee monitoring tools have features for security, time tracking, and even productivity management. Overall, business owners and managers can use monitoring software to gain […].

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Deal Mechanics: How to Work (And Close) 3x The Deals

Predictable Revenue

Learn how Nick's strategies on what to do in the white space in between meetings allow him to carry more pipeline and close more deals. The post Deal Mechanics: How to Work (And Close) 3x The Deals appeared first on Predictable Revenue.

Revenue 264
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Around Year 5, You’ll Have to Build Your Third Management Team

SaaStr

For 90% of us, one of the toughest adjustment to being CEOs of SaaS companies is having to constantly recruit. Once you have Initial Traction at least, you’re going to have to spend at least 20% of your time recruiting. More on that here. And really, 50% would be even better. As soon as you have something in SaaS, you have to stop being an individual contributor as much as practical.

Scale 338
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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Tips for creating a great customer support experience during the holidays

Intercom, Inc.

The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. The Conversational Support Funnel can help you stay on top of your support, without increasing your overhead. Below, we share our favorite tips for proactively and automatically resolving queries, at scale.

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Best Mobile App Development Software

The Daily Egg

Years ago, mobile app development was reserved for developers and large organizations with big tech budgets. But today, mobile app development software makes it possible for people of all skill levels to build apps for a wide range of potential use cases. There are even mobile app development tools out there that allow you to […]. The post Best Mobile App Development Software appeared first on The Daily Egg.

Mobile 329
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Content For Increased Sales Enablement: A User’s Guide

Predictable Revenue

Accept the new normal, and keep your sales team calm and motivated during difficult times. The post Content For Increased Sales Enablement: A User’s Guide appeared first on Predictable Revenue.

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Check-the-Box Features? You Have to Build Them. Even if Usage is Zero.

SaaStr

So finally, after likely trillions of minutes of sessions, Zoom is rolling out end-to-end encryption. And while it sounds great, it’s also sort of a bit, well, almost silly as a feature. Almost. Or at least, not really necessary. Too much form over substance. Why? Because of course “end-to-end encryption” sounds like something you’d want, and it sounds like a big upgrade.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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S.H.O.P. – what’s in store for the store?

Intercom, Inc.

This week, we’re putting the S in S.H.O.P. and considering the role of the Store. On the podcast, Dee Reddy talks to writer Deborah Fallows about seeing the retail landscape of small-town America from the sky; Director of City Design at the City of Melbourne Prof Rob Adams about urban regeneration for the retail space and the 20-minute city; and Intercom’s SVP of Product Paul Adams about the development and future of ecommerce.

Travel 206
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Best Digital Asset Management Software

The Daily Egg

Digital asset management software (DAM software for short) is the modern way for businesses to track, share, archive, distribute, and repurpose digital assets. Images, videos, documents, audio files, animations, and other types of media content would all fall into the “digital asset” category. DAM software can ultimately become a single source of truth for managing […].

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How to Create a Customer Journey Map (Even if You Have No Idea Who Your Customers Really Are)

Neil Patel

Creating a customer journey map is enough to make even the best marketer freeze in their tracks and realize how little they really know about their prospects. If this sounds like you, don’t worry. Even if you’ve never created a buyer persona before, I’ll help you make sense of the process by giving you a sort of “map” to help you better understand who your customers are and what they want.

Scale 145
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Gear Up — And Sign Up — For SaaStr Scale 2020 on Dec 8-9!!

SaaStr

Ok, it’s November now and it’s time to start getting excited for the second annual SaaStrScale.com 2020. SaaStr Scale is our growth-focused event with the best lessons learned from CEOs, CROs, CMOS, CCOs, and much more on how to scale to $1m, $10m, $100m, $1B ARR … and beyond! The core sessions are FREE and we have a very inexpensive workshop pass if you want to be mentored in small sessions by literally dozens of the top revenue and customer professionals in SaaS and Cloud.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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How Ecommerce Marketers Can Successfully Compete With Amazon

Unbounce

Amazon is everywhere. The online shopping behemoth sells everything, delivers in days (or even hours, depending on where you live), and offers a peace of mind that new brands or unvetted competitors simply can’t match. But despite all these advantages—there are still some opportunities for ecommerce marketers to beat Amazon at their own game. First, though, you need to know what you’re up against.

Scale 144
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Best Online Reputation Management

The Daily Egg

Your brand image is everything. Consumers are constantly browsing the web to learn more information about a company before they consider buying anything. Even wholesale buyers conduct due diligence on B2Bs before partnering or purchasing from another business. A quick Google search will display either positive or negative results about your organization.

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15 Powerful SEO Chrome Extensions

Neil Patel

We’re expected to perform so many tasks daily, from organizing our content buckets to ensuring a website’s usability to link building to much, much more. It’s a lot — but there is good news. There are a variety of Google Chrome extensions that can make these tasks a lot easier. Google Chrome has gobbled up a substantial market share. As per Stats Counter , Google Chrome has more than 66% of the total market share.

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The Best Sales Reps Get Customers to Buy. Even When They Don’t Need to Right Now.

SaaStr

Q: Can salespeople really get customers to buy a product they don’t need? In many ways, getting folks to buy a product they don’t truly need is the art of sales. If they really, truly needed it right now … all you really need is an order taker. I’m exaggerating, but not by that much. Any “1 call close” deal really is almost pre-sold before the lead even comes in.

Sales 290
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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5 Tips To Improve Your Email Marketing Overnight

Nimble - Sales

Email marketing is, without a doubt, one of the most effective strategies for companies to promote their products and/or services. It offers a return on investment (ROI) of 28.5 percent, which is four times higher than that of direct mail. When it comes to value, hosts of studies have established that businesses earn $44 for […]. The post 5 Tips To Improve Your Email Marketing Overnight appeared first on Nimble Blog.

Marketing 141
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Get More Meetings & Close More Deals in Q4 With These 4 Sales Email Tips

Sales Hacker

It’s that time of year: the fourth quarter. For many of us, this is when budgets get set, deals get drafted, and your commission gets solidified. And for many salespeople desperate to fill a pipeline in the fading months of the year, that means turning to email. Unfortunately, there’s a lot of downsides that come with the convenience of email. You don’t get the benefit of reading body language, and you miss out on the responsiveness of other mediums, like a phone call.

Sales 128
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How Core Web Vitals Affect Google’s Algorithms

Neil Patel

While we spend a lot of time focusing on keyword optimization , mobile-experience, and backlinks, Google pays a lot of attention to the on-page experience. That’s why they’ve rolled out a new set of signals called Core Web Vitals. These signals will take into account a website’s page loading speed, responsiveness, and visual stability. In this guide, I’ll explain what Core Web Vitals are and help you figure out how it could impact your rankings.

Mobile 145
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How to Bootstrap to $5M ARR in Less Than a Year

SaaStr

Building a new business in a crowded space with already established competitors can be quite nerve-wracking, to say the least. Market fluctuations, rather than stability, are often the norm, and it’s hard to feel like your brand will have a place in it all. If you’re starting out in an already crowded market, this next case study should give all founders some confidence.

Branding 263
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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Bio Eats World: The Thermodynamics of Life

Andreessen Horowitz

[simplecast-embed error="Could not find episode"]. Where does life truly begin? How do we understand the fundamental nature of what is “alive” and what is “not alive”? In this episode of Bio Eats World, Professor Jeremy England discusses his new book, … The post Bio Eats World: The Thermodynamics of Life appeared first on Andreessen Horowitz.

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Introducing Sales Hacker’s New Community Leaders

Sales Hacker

At Sales Hacker, our Community Leaders help build relationships with our members. They are a part of every conversation that is had on our site, and they help bring other experts into the discussions. Our 2020 Community Leaders went through an extensive application and interview process, which means we are confident in their ability to provide members with the best advice possible.

Scale 127
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Best Shared Hosting Companies

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Web hosting comes in all different shapes and sizes. As a whole, these plans can be segmented into four main categories—shared, VPS, cloud, and dedicated. Shared hosting is essentially the entry-level web hosting category. It’s ideal for new websites and smaller websites that don’t have a ton of traffic just yet.