TechEmpower SaaS
AUGUST 7, 2023
What does it mean to be a CTO for a startup? What does the role demand? Should a startup CTO spend their time programming? Exploring new technologies? Increasing competitive advantage? The answer is: it depends. The role of a CTO varies as the company matures. Here’s a graphic from Socal CTO that illustrates the roles as they change over time: In its earliest days, a startup’s top need is often to produce a product.
Tom Tunguz
AUGUST 6, 2023
What will a venture capital turnaround feel like? Will it be gradual or sudden? What will change the sentiment in the market? In 2008, I had just become a venture capitalist. Three months later, Lehman fell & the Global Financial Crisis started. CNBC played in the lobby of our office & I remember watching domino tip domino into a cascading collapse.
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Predictable Revenue
AUGUST 8, 2023
Michelle Vu joins the Predictable Revenue Podcast to discuss: Conscious Leadership, Collaborative Culture, and the Six Pillars of Culture. The post Conscious Leadership and Collaborative Culture with Michelle Vu appeared first on Predictable Revenue.
User Pilot
AUGUST 5, 2023
Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Unlocking the potential of these indifferent users can be a game-changer for your business. Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
The Daily Egg
AUGUST 10, 2023
With eyes glued to screens the world over, video continues to reign supreme as the go-to medium for grabbing attention, building brand. The post InVideo Review appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sparktoro
AUGUST 9, 2023
In the not-too-distant future, we’ll look back at the days when a full 1/3rd of Google searches resulted in a free click to the open web and marvel at how good we had it. For the last few months, Google’s been telegraphing that generative AI answers will soon appear in search results.
Mucker Capital
AUGUST 9, 2023
As part of Mucker’s ongoing Growth Series Webinars, we recently invited Eric Carrell , founder of DoFollow.io , to dig into the world of SEO, especially in the link-building space. A recap of the conversation is listed below, as well as the full webinar recording. The Importance of Links in Ranking Links are often considered the infrastructure of the internet.
SaaStr
AUGUST 8, 2023
We’re doing a new series on SaaStr on what break-out SaaS startups, scale-ups and leaders are seeing out there and first up is Michael Grinich, CEO of WorkOS. Our deep dive includes: What it takes to be “enterprise-ready” today Build vs. Buy in 2023 The stakeholders in a B2D motion Nailing pricing as you go upmarket And much more! You can dig in below now and soon on the pod: The post Michael Grinich, CEO of WorkOS: What It Takes To Sell In the Enterprise Today appeared first o
Sixteen Ventures
AUGUST 8, 2023
You know the feeling – it’s a shared frustration among many in Customer Success. Another seemingly ‘bad fit’ customer is passed to us, and we’re left questioning the Sales team’s understanding of what a good fit really is. It’s easy to think: “Why can’t they just get it right?” But perhaps we’re addressing this from […] The post Aligning Customer Success and Sales: Bridging the Great Divide appeared first on Customer-centric Growth by L
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
The Daily Egg
AUGUST 7, 2023
Sometimes you just need a decent-looking website and you need it yesterday. Whether it’s a landing page for an imminent marketing campaign, The post Strikingly Review appeared first on The Daily Egg.
Clouded Judgement
AUGUST 11, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Datadog Consumption This week we got another earnings report from a key consumption player: Datadog’s Q2. On the surface, it wasn’t good. They narrowly beat estimates for Q2, and then guided Q3 below consensus.
SaaStr
AUGUST 10, 2023
Dear SaaStr: How Can You Grow a SaaS Startup Without Spending a Ton on Sales and Marketing? It’s hard but it can be done. A few examples: Mailchimp was bootstrapped to $1,000,000,000 in ARR Qualtrics was bootstrapped to a $6B acquisition Atlassian was bootstrapped all the way to … today $30B+ Veeva is very enterprise but only spent ~$3m in true venture capital.
Tom Tunguz
AUGUST 7, 2023
Carta released their state of the market report. A few data points stood out to me Downrounds constitute 20% of all rounds, up 2x from historical norms. Bridge rounds account for 38% of all rounds in Q2. Cooley reported 2.9% of rounds recapitalized the company. Recaps effectively delete the previous cap table & start a new one. These are all signs of the harder fundraising times.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Daily Egg
AUGUST 9, 2023
The next generation of the workforce is being shaped by e-learning platforms. Companies need to keep pace with this modern way of. The post Continu Review appeared first on The Daily Egg.
User Pilot
AUGUST 9, 2023
Wondering how to calculate customer retention rate and why? It’s important to measure the customer retention rate to see how well your product retains customers and to monitor any changes to try and improve it. In this article, we’ll cover how to calculate retention rate, other key customer retention metrics, and how you can improve your retention rates.
SaaStr
AUGUST 9, 2023
Ok we’ll keep this page and list updated all the way through 2023 SaaStr Annual on Sep 6-8 in SF Bay Area!! This is just an early start: Tuesday, Sep 5: The Night Before Annual ChartMogul and Cladera are hosting a pre-Annual cocktail party at one of our favorite spots, Fogbird in downtown San Mateo just minutes from the venue. Sign up here.
Agile Payments
AUGUST 5, 2023
For part-time traders, the forex market can be difficult, leading to missed chances and the possibility of missed trades.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
The Daily Egg
AUGUST 11, 2023
There’s no denying that data is driving our world and the businesses in it more than ever before—and if you own a. The post Lebesgue Review appeared first on The Daily Egg.
User Pilot
AUGUST 5, 2023
What’s customer data integration, and how does it benefit product teams ? These are the main questions that we discuss in the article. We also look at the challenges of data integration and best practices. Let’s get right to it! TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place.
SaaStr
AUGUST 8, 2023
So there’s a sort of org chart you’ll probably end up with at least twice as you start scaling in SaaS: The “Headless” Sales Org. What’s that? It’s a bunch of sales reps without anyone to manage them other than … you. There are basically two times I see this happening, and it happens to most of us: First, when you are just getting going, and doing founder-led sales, you start off “Headless” Your job as founders is to close the first 10, 20, 50 customers yourself, then bring on a few reps, then
Buffer Resources
AUGUST 9, 2023
At Buffer, we are very fortunate to receive hundreds of feature requests every month. Our community is eager to help us improve, and it’s an absolute blessing. We’ve experimented with different processes for incorporating user feedback and ideas into our product and keeping our community informed of real-time updates, but it can be challenging to do that well.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
The Daily Egg
AUGUST 10, 2023
Remote and hybrid workplaces know that effective communication between team members is priority number one. Without it, tasks don’t get done, people. The post Chanty Review appeared first on The Daily Egg.
User Pilot
AUGUST 5, 2023
How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business.
SaaStr
AUGUST 7, 2023
Dear SaaStr: Do CEOs of big companies answer and read emails by themselves, or their assistant? Are they working on a PC at all or are they just attending meetings? This is such a great question. I remember wondering the very same thing when my last startup was acquired by Adobe. Yes, I was a VP then, but there were SVPs and EVPs and Presidents and more above me.
Andreessen Horowitz
AUGUST 11, 2023
When a platform shift reshapes the technology landscape, who wins? From mainframes to PCs, desktop to mobile, unnetworked to internet, and on-prem to cloud and SaaS, technical progress in software tends to follow Schumpeter’s creative destruction : new winners emerge … The post The Race to Capture Value: Cloud Lessons for the AI Era appeared first on Andreessen Horowitz.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Agile Payments
AUGUST 8, 2023
ACH API integration for SaaS platforms offers multiple benefits to the platforms end users.
User Pilot
AUGUST 7, 2023
In a world of endless digital communication channels, an omnichannel customer engagement strategy can help you deliver consistent, high-quality experiences across multiple channels. Instead of forcing your customers to choose a channel, this strategy enables you to engage with customers regardless of their preferred engagement channel , thus enhancing their experience and encouraging brand loyalty.
SaaStr
AUGUST 5, 2023
There’s a product I do want to buy, but I don’t have time now. Probably in October. However … Every week I get a truly amazing, truly helpful piece of email content from them. Truly valuable. Really helps remind me to buy in October. — Jason ✨Be Kind✨ Lemkin (@jasonlk) July 28, 2023 So there’s a strategy I really only see a handful of vendors using, but it really, really works IMHO.
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