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What does it mean to be a CTO for a startup? What does the role demand? Should a startup CTO spend their time programming? Exploring new technologies? Increasing competitive advantage? The answer is: it depends. The role of a CTO varies as the company matures. Here’s a graphic from Socal CTO that illustrates the roles as they change over time: In its earliest days, a startup’s top need is often to produce a product.
What will a venture capital turnaround feel like? Will it be gradual or sudden? What will change the sentiment in the market? In 2008, I had just become a venture capitalist. Three months later, Lehman fell & the Global Financial Crisis started. CNBC played in the lobby of our office & I remember watching domino tip domino into a cascading collapse.
Michelle Vu joins the Predictable Revenue Podcast to discuss: Conscious Leadership, Collaborative Culture, and the Six Pillars of Culture. The post Conscious Leadership and Collaborative Culture with Michelle Vu appeared first on Predictable Revenue.
Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Unlocking the potential of these indifferent users can be a game-changer for your business. Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
With eyes glued to screens the world over, video continues to reign supreme as the go-to medium for grabbing attention, building brand. The post InVideo Review appeared first on The Daily Egg.
If you’ve seen several messages saying, “@username invites you to join their Broadcast Channel,” you’re me over the past few months since Meta announced the feature in February 2023. What was once a trickle is now a flood as Instagram opened its Broadcast Channels feature to (almost) every user in June 2023. So what’s this feature?
If you’ve seen several messages saying, “@username invites you to join their Broadcast Channel,” you’re me over the past few months since Meta announced the feature in February 2023. What was once a trickle is now a flood as Instagram opened its Broadcast Channels feature to (almost) every user in June 2023. So what’s this feature?
In the not-too-distant future, we’ll look back at the days when a full 1/3rd of Google searches resulted in a free click to the open web and marvel at how good we had it. For the last few months, Google’s been telegraphing that generative AI answers will soon appear in search results.
As part of Mucker’s ongoing Growth Series Webinars, we recently invited Eric Carrell , founder of DoFollow.io , to dig into the world of SEO, especially in the link-building space. A recap of the conversation is listed below, as well as the full webinar recording. The Importance of Links in Ranking Links are often considered the infrastructure of the internet.
We’re doing a new series on SaaStr on what break-out SaaS startups, scale-ups and leaders are seeing out there and first up is Michael Grinich, CEO of WorkOS. Our deep dive includes: What it takes to be “enterprise-ready” today Build vs. Buy in 2023 The stakeholders in a B2D motion Nailing pricing as you go upmarket And much more! You can dig in below now and soon on the pod: The post Michael Grinich, CEO of WorkOS: What It Takes To Sell In the Enterprise Today appeared first o
You know the feeling – it’s a shared frustration among many in Customer Success. Another seemingly ‘bad fit’ customer is passed to us, and we’re left questioning the Sales team’s understanding of what a good fit really is. It’s easy to think: “Why can’t they just get it right?” But perhaps we’re addressing this from […] The post Aligning Customer Success and Sales: Bridging the Great Divide appeared first on Customer-centric Growth by L
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Sometimes you just need a decent-looking website and you need it yesterday. Whether it’s a landing page for an imminent marketing campaign, The post Strikingly Review appeared first on The Daily Egg.
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Datadog Consumption This week we got another earnings report from a key consumption player: Datadog’s Q2. On the surface, it wasn’t good. They narrowly beat estimates for Q2, and then guided Q3 below consensus.
Dear SaaStr: How Can You Grow a SaaS Startup Without Spending a Ton on Sales and Marketing? It’s hard but it can be done. A few examples: Mailchimp was bootstrapped to $1,000,000,000 in ARR Qualtrics was bootstrapped to a $6B acquisition Atlassian was bootstrapped all the way to … today $30B+ Veeva is very enterprise but only spent ~$3m in true venture capital.
Carta released their state of the market report. A few data points stood out to me Downrounds constitute 20% of all rounds, up 2x from historical norms. Bridge rounds account for 38% of all rounds in Q2. Cooley reported 2.9% of rounds recapitalized the company. Recaps effectively delete the previous cap table & start a new one. These are all signs of the harder fundraising times.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
There’s no denying that data is driving our world and the businesses in it more than ever before—and if you own a. The post Lebesgue Review appeared first on The Daily Egg.
Wondering how to calculate customer retention rate and why? It’s important to measure the customer retention rate to see how well your product retains customers and to monitor any changes to try and improve it. In this article, we’ll cover how to calculate retention rate, other key customer retention metrics, and how you can improve your retention rates.
Ok we’ll keep this page and list updated all the way through 2023 SaaStr Annual on Sep 6-8 in SF Bay Area!! This is just an early start: Tuesday, Sep 5: The Night Before Annual ChartMogul and Cladera are hosting a pre-Annual cocktail party at one of our favorite spots, Fogbird in downtown San Mateo just minutes from the venue. Sign up here.
At Buffer, we are very fortunate to receive hundreds of feature requests every month. Our community is eager to help us improve, and it’s an absolute blessing. We’ve experimented with different processes for incorporating user feedback and ideas into our product and keeping our community informed of real-time updates, but it can be challenging to do that well.
For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
The next generation of the workforce is being shaped by e-learning platforms. Companies need to keep pace with this modern way of. The post Continu Review appeared first on The Daily Egg.
How can product teams leverage the product discovery process to create products that satisfy genuine user needs? This article explores every stage of the process and shares some of the best practices that will help product managers deliver delightful user experiences! Let’s get right to it! TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for.
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ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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So there’s a sort of org chart you’ll probably end up with at least twice as you start scaling in SaaS: The “Headless” Sales Org. What’s that? It’s a bunch of sales reps without anyone to manage them other than … you. There are basically two times I see this happening, and it happens to most of us: First, when you are just getting going, and doing founder-led sales, you start off “Headless” Your job as founders is to close the first 10, 20, 50 customers yourself, then bring on a few reps, then
Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Justin Welsh helped scale ZocDoc as the Director of Strategic Sales, and later joined PatientPop as the SVP of Sales. Justin currently has over 440k followers on Linkedin and Twitter, and 150k subscribers on the Saturday Solopreneur Newsletter. Justin is also an Angel investor and an advisor for early stage startups. Justin has bundled all of his learnings into 2 courses that he offers today: The Operating System Digital Course , teaching you how to build a viable meaningful business on Linkedin
In a world of endless digital communication channels, an omnichannel customer engagement strategy can help you deliver consistent, high-quality experiences across multiple channels. Instead of forcing your customers to choose a channel, this strategy enables you to engage with customers regardless of their preferred engagement channel , thus enhancing their experience and encouraging brand loyalty.
Ok now that some time has gone by I can reflect a bit more thoughtfully here. My top mistakes as a SaaS founder/CEO: Not convincing the very, very, very best VPE I knew to join as our VPE. I tried and I tried for years. But looking back, I should have tried even harder. I should have camped in his office and literally never taken No for an answer. It would have solved our top problems and been a game-changer.
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