TechEmpower SaaS
AUGUST 7, 2023
What does it mean to be a CTO for a startup? What does the role demand? Should a startup CTO spend their time programming? Exploring new technologies? Increasing competitive advantage? The answer is: it depends. The role of a CTO varies as the company matures. Here’s a graphic from Socal CTO that illustrates the roles as they change over time: In its earliest days, a startup’s top need is often to produce a product.
Tom Tunguz
AUGUST 6, 2023
What will a venture capital turnaround feel like? Will it be gradual or sudden? What will change the sentiment in the market? In 2008, I had just become a venture capitalist. Three months later, Lehman fell & the Global Financial Crisis started. CNBC played in the lobby of our office & I remember watching domino tip domino into a cascading collapse.
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Predictable Revenue
AUGUST 8, 2023
Michelle Vu joins the Predictable Revenue Podcast to discuss: Conscious Leadership, Collaborative Culture, and the Six Pillars of Culture. The post Conscious Leadership and Collaborative Culture with Michelle Vu appeared first on Predictable Revenue.
User Pilot
AUGUST 5, 2023
Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Unlocking the potential of these indifferent users can be a game-changer for your business. Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
The Daily Egg
AUGUST 10, 2023
With eyes glued to screens the world over, video continues to reign supreme as the go-to medium for grabbing attention, building brand. The post InVideo Review appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sparktoro
AUGUST 9, 2023
In the not-too-distant future, we’ll look back at the days when a full 1/3rd of Google searches resulted in a free click to the open web and marvel at how good we had it. For the last few months, Google’s been telegraphing that generative AI answers will soon appear in search results.
Mucker Capital
AUGUST 9, 2023
As part of Mucker’s ongoing Growth Series Webinars, we recently invited Eric Carrell , founder of DoFollow.io , to dig into the world of SEO, especially in the link-building space. A recap of the conversation is listed below, as well as the full webinar recording. The Importance of Links in Ranking Links are often considered the infrastructure of the internet.
SaaStr
AUGUST 8, 2023
We’re doing a new series on SaaStr on what break-out SaaS startups, scale-ups and leaders are seeing out there and first up is Michael Grinich, CEO of WorkOS. Our deep dive includes: What it takes to be “enterprise-ready” today Build vs. Buy in 2023 The stakeholders in a B2D motion Nailing pricing as you go upmarket And much more! You can dig in below now and soon on the pod: The post Michael Grinich, CEO of WorkOS: What It Takes To Sell In the Enterprise Today appeared first o
Sixteen Ventures
AUGUST 8, 2023
You know the feeling – it’s a shared frustration among many in Customer Success. Another seemingly ‘bad fit’ customer is passed to us, and we’re left questioning the Sales team’s understanding of what a good fit really is. It’s easy to think: “Why can’t they just get it right?” But perhaps we’re addressing this from […] The post Aligning Customer Success and Sales: Bridging the Great Divide appeared first on Customer-centric Growth by L
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
The Daily Egg
AUGUST 7, 2023
Sometimes you just need a decent-looking website and you need it yesterday. Whether it’s a landing page for an imminent marketing campaign, The post Strikingly Review appeared first on The Daily Egg.
Clouded Judgement
AUGUST 11, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Datadog Consumption This week we got another earnings report from a key consumption player: Datadog’s Q2. On the surface, it wasn’t good. They narrowly beat estimates for Q2, and then guided Q3 below consensus.
SaaStr
AUGUST 10, 2023
Dear SaaStr: How Can You Grow a SaaS Startup Without Spending a Ton on Sales and Marketing? It’s hard but it can be done. A few examples: Mailchimp was bootstrapped to $1,000,000,000 in ARR Qualtrics was bootstrapped to a $6B acquisition Atlassian was bootstrapped all the way to … today $30B+ Veeva is very enterprise but only spent ~$3m in true venture capital.
Tom Tunguz
AUGUST 7, 2023
Carta released their state of the market report. A few data points stood out to me Downrounds constitute 20% of all rounds, up 2x from historical norms. Bridge rounds account for 38% of all rounds in Q2. Cooley reported 2.9% of rounds recapitalized the company. Recaps effectively delete the previous cap table & start a new one. These are all signs of the harder fundraising times.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
The Daily Egg
AUGUST 11, 2023
There’s no denying that data is driving our world and the businesses in it more than ever before—and if you own a. The post Lebesgue Review appeared first on The Daily Egg.
User Pilot
AUGUST 9, 2023
Wondering how to calculate customer retention rate and why? It’s important to measure the customer retention rate to see how well your product retains customers and to monitor any changes to try and improve it. In this article, we’ll cover how to calculate retention rate, other key customer retention metrics, and how you can improve your retention rates.
SaaStr
AUGUST 9, 2023
Ok we’ll keep this page and list updated all the way through 2023 SaaStr Annual on Sep 6-8 in SF Bay Area!! This is just an early start: Tuesday, Sep 5: The Night Before Annual ChartMogul and Cladera are hosting a pre-Annual cocktail party at one of our favorite spots, Fogbird in downtown San Mateo just minutes from the venue. Sign up here.
Buffer Resources
AUGUST 9, 2023
At Buffer, we are very fortunate to receive hundreds of feature requests every month. Our community is eager to help us improve, and it’s an absolute blessing. We’ve experimented with different processes for incorporating user feedback and ideas into our product and keeping our community informed of real-time updates, but it can be challenging to do that well.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Daily Egg
AUGUST 9, 2023
The next generation of the workforce is being shaped by e-learning platforms. Companies need to keep pace with this modern way of. The post Continu Review appeared first on The Daily Egg.
User Pilot
AUGUST 10, 2023
How can product teams leverage the product discovery process to create products that satisfy genuine user needs? This article explores every stage of the process and shares some of the best practices that will help product managers deliver delightful user experiences! Let’s get right to it! TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for.
SaaStr
AUGUST 6, 2023
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Second Half of 2024 Could Be Really Good For SaaS Raising Capital in the Second Half of 2023 with Creandum The Top 20 SaaStr Tips to Getting a SaaS Start-Up Going 30+ SaaS CEOs Share The Signs Their First VP of Sales … Just Wasn’t Going to Work Out (Updated) 10+ Of The Most Common Mistakes
Agile Payments
AUGUST 8, 2023
ACH API integration for SaaS platforms offers multiple benefits to the platforms end users.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
The Daily Egg
AUGUST 10, 2023
Remote and hybrid workplaces know that effective communication between team members is priority number one. Without it, tasks don’t get done, people. The post Chanty Review appeared first on The Daily Egg.
User Pilot
AUGUST 10, 2023
In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job.
SaaStr
AUGUST 8, 2023
So there’s a sort of org chart you’ll probably end up with at least twice as you start scaling in SaaS: The “Headless” Sales Org. What’s that? It’s a bunch of sales reps without anyone to manage them other than … you. There are basically two times I see this happening, and it happens to most of us: First, when you are just getting going, and doing founder-led sales, you start off “Headless” Your job as founders is to close the first 10, 20, 50 customers yourself, then bring on a few reps, then
Agile Payments
AUGUST 5, 2023
For part-time traders, the forex market can be difficult, leading to missed chances and the possibility of missed trades.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Entrepreneur - SaaS
AUGUST 9, 2023
The company will use the additional funds for product innovation and enrichment, international business expansion, and capturing other BFSI industry segments
User Pilot
AUGUST 7, 2023
In a world of endless digital communication channels, an omnichannel customer engagement strategy can help you deliver consistent, high-quality experiences across multiple channels. Instead of forcing your customers to choose a channel, this strategy enables you to engage with customers regardless of their preferred engagement channel , thus enhancing their experience and encouraging brand loyalty.
SaaStr
AUGUST 9, 2023
Ok now that some time has gone by I can reflect a bit more thoughtfully here. My top mistakes as a SaaS founder/CEO: Not convincing the very, very, very best VPE I knew to join as our VPE. I tried and I tried for years. But looking back, I should have tried even harder. I should have camped in his office and literally never taken No for an answer. It would have solved our top problems and been a game-changer.
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