Sat.Aug 15, 2020 - Fri.Aug 21, 2020

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Building software: what you want vs what you need

DeepStream

Developing reliable, high-quality software which solves real problems is already a tough enough. Map that onto procurement and it seems impossible.

Software 141
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Utilizing Audience Engagement to Boost your SaaS Company Revenue

Predictable Revenue

Nathan Latka explains how he grew his dorm room business to $5M in revenue when he was 21, and the key to launching a successful podcast. The post Utilizing Audience Engagement to Boost your SaaS Company Revenue appeared first on Predictable Revenue.

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What Is Customer Success?

Totango

An enterprise cannot survive without satisfied customers to support it. This has always been true, but never has it been more true than in the era of customer-centricity that we now live in. As competitors become more customer-savvy and customers continue to raise the bar of their expectations, keeping customers happy is no longer the icing on the cake—it is now a main and necessary ingredient for business success, and it comes about primarily through the creation of customer value.

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Best Cheap Web Hosting

The Daily Egg

When you’re just getting started, saving money is critical. You can’t afford to waste a single penny. But you also know you need fast, reliable, and trustworthy hosting for your first (or next) website. And with hundreds of options to choose from, making that crucial decision isn’t easy. The good news is I did the […]. The post Best Cheap Web Hosting appeared first on The Daily Egg.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Month Zero Cash-on-Cash Payback - A Metric for Judging Sales Team Growth

Tom Tunguz

Rippling published their fundraising deck. Within it, Adil Syed, (a former Redpoint VC!), introduced a gem of a new metric : month zero cash-on-cash payback. It’s not a metric one sees very often in pitch decks. But it’s another metric to add to the toolkit. Month Zero Cash-on-Cash Payback is a mouthful. Let’s dub it ZCP for Zero Cash Payback to save us from the more evident but unwieldy MZCoCP.

Metrics 347

More Trending

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5 Steps to Become an Effective Leader of a Culture-Driven Organization

Predictable Revenue

Having a culture-driven organization is nothing if you do not have practical leadership skills to keep workplace performance culture alive. The post 5 Steps to Become an Effective Leader of a Culture-Driven Organization appeared first on Predictable Revenue.

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Best Data Visualization Tools

The Daily Egg

By 2025, we’re projected to produce 463 exabytes (4,630,000,000,000,000,000 bytes) of data every day. Everything you do online leaves a digital trail. Which is cool and all… but what does that mean for business owners, digital marketers, bloggers, and data engineers? It’s a massive opportunity. Big data presents an unprecedented level of insight into your […].

Data 363
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Redpoint Office Hours with Tyler McNally from Gainsight

Tom Tunguz

On Wednesday, August 26th at 9 AM Pacific, Redpoint Office Hours will welcome Tyler McNally, the VP of Customer Experience at Gainsight. My partner, Jamin Ball, will be leading the discussion. He provides weekly data driven analysis of SaaS companies on his blog Clouded Judgement. During the presentation, we will cover customer success trends and how they impact early stage B2B SaaS companies, share our point of view on how early-stage customer success drives growth, and provide a “game plan” th

Cloud 306
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Why It’s Year 3 When You Lose Your Customers

SaaStr

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. Customers bought because they thought their organizations needed this functionality, and so they wrote the checks for Year 1, and even Year 2. But the end-user usage just never appeared … In SaaS, it actually takes until Year 3 for your customers to churn out from low engagement / low usage.

AWS 338
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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Not investing in localization is costing you more than you think

Intercom, Inc.

For many companies, the word localization typically prompts two thoughts: it’s costly, and it’s time-consuming. Localizing a product for international expansion means making all aspects of that product accessible to the market you’re looking to enter – from language translation and adapting product UX to offering multilingual customer support, and beyond.

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Best Business Credit Cards

The Daily Egg

Making purchases with a business credit card can be extremely rewarding for business owners. These rewards typically come in the form of cash back, purchase protection, travel perks, membership points, expense management, and more. But there are thousands of different credit cards out there for business use. How can you possibly determine which one is […].

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Why SDRs should set their own targets with Mark Garrett Hayes

Predictable Revenue

When we think of goal setting on a sales team, we think of sales managers setting targets, quotas, and KPIs. But if that’s all you’re focusing on as a manager, you’re selling your SDRs short. The post Why SDRs should set their own targets with Mark Garrett Hayes appeared first on Predictable Revenue.

Revenue 264
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7 Signs a CEO Isn’t Really Going For It

SaaStr

Q: What are the signs that an entrepreneur will always be small time? “Always” is a bit extreme. But let me share what I’ve learned are signs an entrepreneur likely won’t be going for it / won’t build something big. And so, these also probably are start-ups you shouldn’t join, IF you want to be part of something that could be big: Talks a lot about selling the company for “say $20m-$30m”.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Tech philosopher Alex Wolf on designing harmonious technology

Intercom, Inc.

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. She asks what are the risks involved in “outsourcing” so many of our skills to technology. She wonders how do we design tools that complement rather than overwhelm our innate humanity.

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Best Business Checking Accounts

The Daily Egg

There are thousands of different business checking accounts from you to choose from. Deciding between a large national bank, local chain, or online-only bank can feel like a daunting task without any guidance. While business checking accounts and personal checking accounts do have some similarities, some significant differences must be taken into consideration.

Business 330
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4 Straightforward Steps to Measure Your Sales Training Impact

Predictable Revenue

Showing exactly how training contributes to your bottom line encourages your reps to dedicate the necessary time and effort to their learning, and also secures buy-in from executives and managers. The post 4 Straightforward Steps to Measure Your Sales Training Impact appeared first on Predictable Revenue.

Sales 179
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When Should You Sell Your Company?

SaaStr

End of an era. I am sad today [link]. — Rashmi Sinha (@rashmi) August 11, 2020. Money matters. Money is part of why we do this, maybe more in the early days than later. It’s not just about building software and the journey. It’s about turning your shares from $0.00001 into … something. So when should you sell your company — if ever?

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently

Intercom, Inc.

In the face of the massive change the support landscape is currently experiencing, the one constant is that many companies are receiving rising numbers of inbound customer requests. Last week we launched a series of new features to help modern support teams handle rising volumes of complex conversations with confidence and efficiency. And that’s not all we’ve been building.

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Best Business Security Systems

The Daily Egg

Locking your doors probably won’t be enough to deter criminals and other intruders. But a business security system can keep your property safe day and night. The best business security solutions offer much more than a simple alarm system. These systems can prevent theft, trespassing, vandalism, and offer 24/7 video monitoring. You can use a […].

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How to Use Events to Optimize Your Facebook And Google Ads

Neil Patel

Your website is bustling with activity. Visitors are constantly interacting with it. But are you taking full advantage of everything that’s happening on your website for your paid marketing? Every interaction a visitor has with your website… a pageview, a click… can be used to better understand your audience. And when you understand your audience you can target them in a smarter way, and get more bang for your buck from your paid campaigns on Facebook and Google.

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It’s Hard to Become a Venture Capitalist. But What’s Really Hard is Becoming a Great One.

SaaStr

Q: Is it hard to become a venture capitalist? It is hard to become a venture capitalist. It is very hard to become a successful one and make a lot of money. Why? First, there aren’t that many VC firms. There are probably only 150 firms with > $250m. These are the ones that can train you and provide entry-level positions: Second, most VC firms only have a few non-partner opportunities.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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When Entry Multiples Don’t Matter

Andreessen Horowitz

OH in South Park, San Francisco (or on Zoom from Big Sky, Montana): “OMG, crazy – that firm just paid 100x revenue to invest in [insert hot startup here] – what could they be thinking?” . When speaking with founders and … The post When Entry Multiples Don’t Matter appeared first on Andreessen Horowitz.

Startup 145
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How to Land That Make-or-Break Meeting and Achieve Massive ROI

Nimble - Sales

This ongoing series of influencer webinars is intended to help you become better, smarter, and faster. In this webinar, Nimble CEO Jon Ferrara is joined by hall-of-fame nominated marketer and Wall Street Journal cartoonist Stu Heinecke. Stu believes that one meeting truly can change everything; you just have to be bold enough to make it […]. The post How to Land That Make-or-Break Meeting and Achieve Massive ROI appeared first on Nimble Blog.

Marketing 138
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The 5 Best PPC Companies of 2020

Neil Patel

Paid advertising offers a 200% ROI. So for every dollar you spend, you get two dollars in return. It’s no surprise that nearly 80% of marketers consider PPC profitable and beneficial for their businesses. . But it’s not as easy as throwing ads up, seeing what sticks, and hoping people buy from you. There’s a reason PPC agencies exist — managing countless moving parts, and continuous algorithm updates take time.

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Customers Love to Talk to the CEO. Do More of That Now.

SaaStr

At the recent SaaStr Summit: Bridging the Gap, Stewart Butterfield, CEO of Slack, shared a funny story. He said with work-from-home, he was able to talk to a lot more customers. A lot more. And that was Zoom’ing with a smaller enterprise customer they’d just closed, who told him “She was worried about Slack.” “Why are you worried about the company,” Stewart asked?

Travel 329
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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a16z Podcast: Online Learning and the Ed Tech Debate

Andreessen Horowitz

This week, students in much of the country are returning to school—virtually. The intersection of learning and technology has been accelerated by the pandemic, but the debate around education’s “disruption,” and what that means for educators doing the hands-on work … The post a16z Podcast: Online Learning and the Ed Tech Debate appeared first on Andreessen Horowitz.

Education 145
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6 Steps to Setting Up The Perfect Remote Sales Contest

Sales Hacker

Sales contests are a great way to get your reps hustling and keep their heads in the game. But if you’re only leveraging them for short-term results, you’re majorly underestimating the heavy lifting they can do for your team, your sales org, and ultimately, your bottom line. The perfect sales contest does two things: Create an immediate impact where you need it most.

Sales 130
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How to Generate Valuable Content from your Virtual Events

Trint

Remote working and virtual events offer limitless audiences and give brands the opportunity to reach more people than ever. But with so much content being generated, marketers need a way to capitalize on it. Give your team the tools to immediately access raw content so you can quickly turn around new content assets for all your channels.

Branding 130