Sat.Feb 18, 2023 - Fri.Feb 24, 2023

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SDR Mindset: What does it mean?

Predictable Revenue

Jesui Ayala joins Collin Stewart on the Predictable Revenue podcast to discuss the SDR mindset and what it takes to build a successful sales development career. The post SDR Mindset: What does it mean? appeared first on Predictable Revenue.

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Forecasting & Reporting for SaaS: How to Thrive in a Recession

Sage Intacct

When the market goes south, you need to have your forecasting and reporting capabilities dialed in more strongly than ever. In-depth and accurate reporting will enable you to keep your board and team up to date and confident that you can ensure continued profitability. Forecasting will help you analyze the impact of different plans and decisions before you commit to them.

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Dear SaaStr: When Is It “Too Early” To Hire Your First Marketer?

SaaStr

Dear SaaStr: When Is It “Too Early” To Hire Your First Marketer? In a perfect world, you’d learn something about marketing first before you hire someone to take it over. I.e., you’d experiment and at least make some progress in: Content Marketing. Can you get even 1 or 2 customers from blogging and writing? Growth Hacking. Can you get even a couple of customers by emailing to a small list you’ve built?

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Heap vs Pendo: Which is the Superior Product Analytics Tool?

User Pilot

Heap vs Pendo? If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. In this article, we look at each product's key features, use cases, strengths, and limitations.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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5 tips to supercharge your CS operations playbook

Totango

Challenging economic times really put pressure on teams to retain revenue. How can you ensure you’re aligning resources to the right initiatives that will protect and grow your customer base? Thankfully, customer success operations has come to the rescue. By collecting and analyzing data that helps you implement and understand the effectiveness of customer success initiatives, CS operations can tie impact to key business outcomes and the bottom line.

Scale 86

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When I Couldn’t Find Marketing Outlets to Elevate My Brand, I Created My Own

Buffer Resources

So often as a mission-based business owner, it can feel like I have the most important message in the world—but nobody wants to listen to it. When I first started building Diversability with the vision of creating a community of people with disabilities (and the allies who support us) elevating disability pride, I kept encountering roadblocks when trying to get the word out.

Branding 103
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Growth Unlocked: The Key to Exponential Account Expansion

Sixteen Ventures

Expansion – not simple renewal – is the ultimate indicator of a successful customer. There’s a way to handle expansion (upselling, cross-selling, land-and-expand, etc.) that results in limited, incremental growth in customer account value. And there’s a way to do it that results in consistent, exponential growth in customer account value.

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Crest Raises Over INR 6.5 Crore Pre-Seed Funding

Entrepreneur - SaaS

The funds will be deployed to broaden Crest’s product offerings and scale the operations

Scaling 88
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Is a Dream a Lie if It Don’t Come True? Founders, Aspirations, and Company Potential

Kellblog

“Is a dream a lie if don’t come true?” — Bruce Springsteen The River was one of my favorite songs in college and whenever I listen to the above line near the end, I start thinking about Silicon Valley. Consider three entrepreneurs. Founder 1: Elizabeth Holmes. Was she simple con artist who chose fraud over business failure or a broken visionary trying to walk in the footsteps of Steve Jobs?

Finance 102
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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ClickUp vs. Airtable

The Daily Egg

ClickUp and Airtable are two effective tools designed to help project managers streamline their processes and ensure the successful completion of project. The post ClickUp vs. Airtable appeared first on The Daily Egg.

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Does Anyone Want To Be a Unicorn Anymore?

SaaStr

So few things were more coveted than unicorn status from about ‘16-‘19. It was a sign you were one of the elite, and it made recruiting and so much more easier. Stewart Butterfield noted that how important it was for Slack at the time to become a unicorn — period. Then things changed from mid-2020 to early 2022. It seemed like everyone become a unicorns.

Startup 296
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Clouded Judgement 2.24.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Is “The Consumer” Really Strong? This week Walmart and Home Depot reported earnings (I know, not the usual cloud software suspects!). But they did give us some insights into the health of the consumer and labor market.

Cloud 130
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As Microsoft embraces AI, it says sayonara to the metaverse

IT World

Remember the metaverse? Before the recent explosion of hype around artificial intelligence (AI), the metaverse was anointed the Next Big Thing, ready to transform the world, technology, and work in ways never before imagined. Soon we would all live and work together in a virtual world far more interesting, vital, and productive than the drab reality in which we’re stuck.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Smartsheet vs. Airtable

The Daily Egg

Smartsheet and Airtable are two popular spreadsheet-style project management tools that offer a range of features and integrations. They both enable users. The post Smartsheet vs. Airtable appeared first on The Daily Egg.

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“Vendor Viability”: It’s a Risk Big Customers Know How to Take.

SaaStr

Vendor Viability. The question for bigger customers especially on if a vendor will actually stay around if they you buy. This remains a large risk with start-ups. But it’s been mitigated to some extent in the minds of customers. With 100+ public Cloud companies, it’s now a bit clearer that at least after a certain point in time, SaaS vendors have a lot of stability.

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Google Releases a New Link Best Practices Guide

Neil Patel

Link building is something that you must focus on if you want your site to rank high. Whether it’s obtaining them naturally by creating amazing content, or by doing manual outreach, more links typically means higher rankings. We did an experiment with 200 websites to figure out the types of links Google prefers. If you haven’t read it, you should check it out as some of the results are fascinating.

Data 141
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Key Insights from The 2023 State of Remote Work

Buffer Resources

For the last six years, we’ve published the State of Remote Work report. We use this report to do a deep dive into the experience of remote workers around the world, their work structure, their struggles, and their career growth and pay. This year, we had 3,000 remote workers respond to the State of Remote Work to help provide insights. In this post, we’ll cover the top seven insights from the 2023 State of Remote Work.

Trends 133
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Jira vs. Wrike

The Daily Egg

Jira and Wrike are two popular and reputable project management solutions. While both tools are great, they’re very different from each other. The post Jira vs. Wrike appeared first on The Daily Egg.

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Ode to the $100,000,000 Exit

SaaStr

Underrated: How great of a business model SaaS is. You can literally do almost nothing but make your customers happy and usually you will still grow. Underestimated: Just how expensive the incremental customer gets beyond your core, highest velocity ICP. — Jason Be Kind Lemkin  (@jasonlk) February 20, 2023 So in the Boom Times of late 2020 though early 2022, all we talked about was Unicorns. 1,000+ Unicorns bloomed, hundreds of them in SaaS.

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Investing in Svix

Andreessen Horowitz

Every so often, we meet founders with unusually strong conviction about solving systems problems. They’ve often lived through the pain of bad software, diagnosed the cause of their suffering, and made it their mission to convince the world they have … The post Investing in Svix appeared first on Andreessen Horowitz.

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TSMC to invest $7.4 billion in second Japan chip factory: Report

IT World

Chipmaker Taiwan Semiconductor Manufacturing Company (TSMC) plans to set up a second semiconductor manufacturing plant in Japan with an investment of about $7.4 billion, Japanese newspaper Nikkan Kogyo Shimbun reported. TSMC will build the new plant in the southwestern region of Kumamoto to manufacture 5nm and 10nm chips from 2025, the report said. A TSMC spokesperson declined to comment on the development but instead pointed to CEO CC Wei’s comment from the company’s last quarterly earnings cal

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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WorkflowMax Review

The Daily Egg

A solid set of features and a user-friendly interface make WorkflowMax a good solution for managing your organization’s workflows. It’s designed for. The post WorkflowMax Review appeared first on The Daily Egg.

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Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops?

SaaStr

Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops? I know there are a lot of views on this question, but I’ve reflected on many years of hiring here and for me at least, here’s what I’ve learned: #1. If they haven’t stayed anywhere even a year, they will leave you within a year, too. It just happens again and again. #2 If they never stay anywhere much more than about 20-24 months (pretty common), they think they know how to do it … but they really don’t.

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38 Prompts for Buffer’s AI Assistant

Buffer Resources

Most weeks start in the same way for me. I’m sit, looking at my Buffer queue, scratching my head at what I should schedule across my social media profiles. Inspiration can be hard to come by. But recently, I’ve discovered a solution. Buffer’s AI Assistant. It is designed to simplify the process of social media scheduling, making it easier for me to come up with posts, refine my own ideas and help me create content that resonates with my audience. 0:00 / 1× Buffer's

AI 119
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Job seekers are using ChatGPT to write resumes — and nabbing jobs

IT World

Generative artificial intelligence (AI) technology is increasingly being used to create resumes and cover letters, and according to a new survey by Resume Builder , using a chatbot improves your chances of getting the job. The online job site said nealry half of 2,153 job seekers surveyed earlier this month used ChatGPT to help write their resumes, their cover letter, or both, and the majority said it helped them land the job they wanted.

ChatGPT 110
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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12 Easy Steps to Start a Side Hustle

The Daily Egg

Falling on hard times, paying off debts, setting up a retirement fund, or just having some extra cash in your pocket—there are. The post 12 Easy Steps to Start a Side Hustle appeared first on The Daily Egg.

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Extreme Product Design: Building Things People Actually Use with Stripe CTO David Singleton (Pod 636 + Video)

SaaStr

Despite all the advancements in technology, creating a product with a great user experience remains challenging. Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives. Stripe is one of the few who have unlocked the code to great product design by changing their approach to the product design process and constantly engaging with users.

CTO Hire 229
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Investing in Replicate

Andreessen Horowitz

It’s very rare to see a new building block emerge in computing. If aliens landed on earth and decompiled our software, every app would look roughly the same: some combination of networking, storage, and compute. The way developers consume these … The post Investing in Replicate appeared first on Andreessen Horowitz.