Sat.Apr 15, 2023 - Fri.Apr 21, 2023

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Social Selling Tactics to Stand Out with Josh Schwartz 

Predictable Revenue

Josh Schwartz joins Collin Stewart on the Predictable Revenue Podcast to discuss the importance of building rapport with prospects and different social selling tactics to stand out. The post Social Selling Tactics to Stand Out with Josh Schwartz appeared first on Predictable Revenue.

Revenue 130
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How Much will the US Early Stage Venture Market Contract in 2023?

Tom Tunguz

In The Figures that Will Move the Venture Capital Market in the Next 3-5 Years , I wrote about the correlation between interest rates & venture capital investing. In the past two years, the correlation has grown stronger from -0.46 correlation to -0.51. The correlation is strong enough to build a simple prediction of early stage venture capital activity in 2023.

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How Should Your App Onboarding Work?

Inturact

Your app onboarding experience is the gateway to user retention and long-term success. So, how do you make sure your onboarding process is engaging, effective, and enjoyable? In this blog, we won't give you a one-size-fits-all solution. Instead, we will explore the different approaches to app onboarding, the dos and don'ts, and the best practices.

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SMS Deliverability: How to Ensure Your Sales SMS Get Delivered

CloseSaaS

SMS deliverability is a measure of how many of your sent messages make it to their intended recipients, and can be a critical part of the sales process

Sales 52
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Top 9 Funding Resources for Tech Startups

TurnKey Labs

Got a great idea but can’t bankroll the development? We get it! You’ve survived those grueling early days thanks to a lot of grit—but now getting it off the ground requires REAL cash. For many start-ups, this phase often means finding funds long before the idea is ready for prime time.

Startup 52

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Want a Sales Job? Burn Your Resume: Send a Video Instead. Here’s Why

Sales Hacker

Video is the absolute best tool for job hunters. Hands down. It’s the open secret to success! It’s the future, and the future is here. (It’s just not widely distributed yet). If you want to get a leg up and 10x your job hunt results, then stay with me for the whys and hows of sending video as a job hunter. Table of contents Joel’s background: 80% interview rate, 0 sales experience Burn your resume!

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Which social media platforms should you use for your B2B SaaS company?

Kalungi

In today's digital age, social media has become an essential tool for SaaS companies to connect with their audience and promote their products or services. However, with so many social media platforms available, choosing which ones are best suited for your SaaS marketing strategy can be overwhelming.

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The Power of Word of Mouth: How to Find What Influences Your Customers

Sparktoro

Customer acquisition costs (CAC) have increased significantly over the past decade. This is true for both B2B and B2C companies, with CAC across both industries being up about 70%, according to subscription software company ProfitWell. In other words, it’s becoming a lot more expensive to acquire customers. What to do?

B2C 100
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How Elite Leaders Retain Their Best Employees

30 Day Leadership

Employees leave bosses, not companies! The hard costs associated with an employee leaving are generally 1.5 - 2X the employee’s salary. The costs associated with lost time, opportunities, and productivity are much greater. When it comes down to it, you better be thinking about how to retain your best employees. On this episode, best-selling author and leadership coach Nils Vinje explains how leaders can retain their best employees by focusing on four key areas of growth.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Back at the first SaaStr Annual, in February 2015, we kicked off the day with Aaron Levie from Box — who had just IPO’d a week or so before.

Scale 363
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Why Every Startup Needs an AI Strategy

Tom Tunguz

Every company will be an AI company. Every startup needs an AI strategy - not just for fundraising or press appeal. User expectations have changed. When one email composer window autocompletes sentences, every email product will need to follow. When one customer support bot provides a meaningfully better experience to answer questions, every competitor will match it.

AI 225
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Hey Tech, It’s Time To Build. In Healthcare.

Andreessen Horowitz

In the past few months, the founders of Instacart, Spotify, and Coinbase have all started new healthcare companies. This may seem odd to some–why are these seasoned tech founders jumping into tech-driven healthcare? In 2013, Marc Andreessen observed that the … The post Hey Tech, It’s Time To Build. In Healthcare. appeared first on Andreessen Horowitz.

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Google urges users to update Chrome to address zero-day vulnerability

IT World

Google has released Chrome version 112.0.5615.121 to address a vulnerability that can allow malicious code execution on Windows, Mac, and Linux systems.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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SaaStr Europa or SaaStr Annual: Which Should I Go To?

SaaStr

So both of SaaStr’s mega events are coming up. First up, the 4th SaaStr Europa is finally coming to London on 6-7 June. 4,000+ of us will get together there to share, scale and learn. Next up is the 9th SaaStr Annual in the SF Bay Area , Sep 6-8, once again in sunny San Mateo on our 40 acre campus right between Palo Alto and San Francisco. 11,000-12,000 of us will gather there this year. 11 stages, 1000 mentoring sessions and braindates, 800+ VCs.

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Clouded Judgement 4.21.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Q1 Earnings Season We’re on the eve of Q1 earning season. Next week we get all 3 hyperscalers reporting (AWS from Amazon, Azure from Microsoft, and GCP from Google). If we look at the trends in their most recent quarters YoY growth rates (below) you’ll see the deceleration has been meaningful.

Cloud 130
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Financial Services Will Embrace Generative AI Faster Than You Think

Andreessen Horowitz

Artificial intelligence and machine learning have been used in the financial services industry for more than a decade, enabling enhancements that range from better underwriting to improved foundational fraud scores. Generative AI via large language models (LLMs) represents a monumental … The post Financial Services Will Embrace Generative AI Faster Than You Think appeared first on Andreessen Horowitz.

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Do the productivity gains from generative AI outweigh the security risks?

IT World

There's no doubt generative AI models such as ChatGTP, BingChat, or GoogleBard can deliver massive efficiency benefits — but they bring with them major cybersecurity and privacy concerns along with accuracy worries. It's already known that these programs — especially ChatGTP itself — make up facts and repeatedly lie. Far more troubling, no one seems to understand why and how these lies, coyly dubbed "hallucinations," are happening.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Who Could You Buy With 10% of Your Market Cap?

SaaStr

So there’s a strategy exercise I like to go through with startups I’ve invested in that are past $20m-$30m ARR or so: Who would you buy with 10% of your market cap? I.e., who would give 10% of your company away to buy? It turns out this is an important threshold. The SEC generally defines this as “material”. It’s also enough of your company that everyone will suffer a lot of dilution, and enough that you can’t do more than a handful of these deals ever.

Marketing 290
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Social Selling Tactics to Stand Out with Josh Schwartz

Predictable Revenue

In today’s digital age, traditional methods of building rapport, such as face-to-face meetings, are […] The post Social Selling Tactics to Stand Out with Josh Schwartz appeared first on Predictable Revenue.

Revenue 130
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I Don't Do Paid Ads: Here's What I've Invested in Instead to Grow My Business to $270K+ in Revenue

Buffer Resources

Many business owners assume that the quickest way to grow is to pay to get in front of potential customers (or to do tons of cold outreach). But I never even considered that approach, and I’ve still managed to grow a thriving business in less than two years. When I decided to launch my disability public speaking and DEI consulting business in 2021, I didn’t have any background in the industry.

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How to use Gmail labels to tame your inbox

IT World

So, you've got email, you say? Lots of it? More than you can possibly manage without losing the few metaphorical marbles still sloshing around in that soggy ol' brain of yours? I hear ya. In fact, I think we all can relate (even those of us whose brains are, erm, slightly less soggy). And I'm here to tell you: It doesn't have to be so difficult. Gmail has a variety of built-in tools for making your messages more manageable.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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The Very Best VCs Have Billion Dollar Positions. Not Just Billion Dollar StartUps.

SaaStr

So we’ve posted a lot on SaaStr on the year on how to understand how VCs think. On how they need to invest in unicorns not just to make money, but just to survive. But what does it take to be a truly elite VC? And if you meet with a truly elite VC, what are they looking for? Truly elite VCs have Billion Dollar Positions. This is a much higher bar, and achievement, than merely a billion dollar sale, or a billion dollar IPO.

Startup 287
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Totango AI innovations set to boost customer success productivity

Totango

Welcome to the era of “do more with less.” That phrase has become the earworm of 2023, stuck in our head no matter how many other tunes we try to sing. In this uncertain time, many business leaders are seeing budget cuts, longer sales cycles, and forecasts being continually reexamined … but there is good news. This is the moment for CS to shine. As businesses are laser-focused on retaining and growing current clients, they’re turning to their customer success (CS) teams and leaders to make it h

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Product Analysis in SaaS: Types, Steps, and Tools

User Pilot

What is product analysis and what are its benefits? These are just a couple of questions we answer in the article. We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

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Why generative AI will turbocharge low-code and no-code development

IT World

The evolution of generative AI models will further lower barriers to using low-code and no-code development tools, and potentially lead to the birth of a whole new class of intelligent developer technology.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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5 Interesting Learnings from Lightspeed Commerce at $750,000,000 in “ARR”

SaaStr

So one large category of software spend is on Point of Sale systems. The one most of us know best in Toast, because we all use Toast so often when we go out to dinner. And it indeed has strong market share there. And perhaps the one we know second-best is Square. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square.

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Field Notes: Investing in Global Tech with Chris Schroeder

Andreessen Horowitz

This is Field Notes , a new video podcast series by a16z that explores the business models and behaviors that are changing consumer technology. Subscribe to the a16z channel on YouTube so you don’t miss an episode. In this episode, … The post Field Notes: Investing in Global Tech with Chris Schroeder appeared first on Andreessen Horowitz.

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Customer Success Strategy: 15 Actionable Tactics to Drive SaaS Growth [+ Examples]

User Pilot

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. But how do you create a customer success strategy that works? And what are some of the best practices and examples across the customer journey? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth.