Predictable Revenue
APRIL 4, 2019
On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes Scott Barker, Head Of Partnerships at Sales Hacker. The post Prospecting 101: Sales Hacker’s Scott Barker shares his sales tips and tricks from the trenches appeared first on Predictable Revenue - The Outbound Success Company. We help companies grow faster with Outbound Sales.
ProfitWell
APRIL 3, 2019
On this episode of the ProfitWell Report, Nathan Beckord , Co-Founder and CEO of Foundersuite , wants to know the best ways to combat churn, and we think it's safe to assume Nathan isn't the only one on the churn-solving mission. So to locate the best tactics to combat churn, we studied and gathered data from just over eight thousand subscription companies.
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OpenView Labs
APRIL 2, 2019
Most of us know that one of the keys to thriving in the SaaS landscape is getting customers to renew subscriptions. According to Totango , 56% of SaaS companies treat renewals as a high priority. However, when it comes to actually documenting, streamlining and perfecting that renewal process, far too many of us are looking at courting customers into renewal as a perfunctory obligation, which could be the reason customers are walking away.
Tom Tunguz
APRIL 1, 2019
In 2014, I published a post called Do Startup Require Less Capital to Succeed than 10 Years Ago ? It’s been five years and time to see how things have changed. In the analysis, I created a metric, the return on invested capital (ROIC). ROIC is the number of revenue dollars that one venture dollar bought. In other words, at IPO, how much revenue per VC dollar did the company generate.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The Daily Egg
APRIL 3, 2019
You have a formidable task ahead of you. How can you make it so that all of your prospective customers really, really hate your website and in turn, despise your company? Why would you want to do that? Isn’t there a competition going on? When you look on the internet, it sure seems like it. […] The post 6 Ways to Make Your Prospects HATE Your Website appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
APRIL 4, 2019
The fastest growing software companies in recent years all have something in common – they started with little to no sales team. They relied on a great product, with a passionate userbase that helped kickstart an organic growth engine which sold the product for them. But even for companies with this early viral growth, there comes a point in time when this organic growth needs to be supplemented with formal sales.
Tom Tunguz
APRIL 4, 2019
Why does growth rate matter so much? Why does growth rate influence valuation so much? I was reading a book recently written by a hedge fund manager who discussed valuation frameworks. His explanation was one of the best I’ve come across. If your business is growing at 100% next year, then 90% the year after, and then about 80% the year after, the business will have grown by 3.4x.
The Daily Egg
APRIL 1, 2019
Marketing for the greater good gives me the warm fuzzies, so today I’m very pleased to be running a homepage analysis for Ele and Phant — an ecommerce company that donates 30% of its profits to saving the elephants in Kenya. Before we dive in, I’m going to provide a little context. Here’s what their […] The post Converting More Customers For The Elephants: A Homepage Analysis appeared first on The Daily Egg.
SaaStr
APRIL 2, 2019
Karen Peacock, COO of Intercom, one of the fastest growing SaaS businesses of all time, has led businesses of all sizes through massive growth. She will share her top 5 lessons learned in building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and how to hire well to drive breakthrough customer experiences and business growth.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
Unbounce
APRIL 2, 2019
We’ve all had frustrating experiences browsing the web on our phones: load times that seem to carry on forever; pages that are cluttered and difficult to navigate; long, rambling blocks of text that make it tough to understand what you’re even looking at. Well, at Unbounce, we’re putting our foot down. We’re tired of junky mobile landing pages. We want to celebrate the pages that do mobile right, with easy-to-follow copy, super-sleek designs, and crazy-fast load times.
SaaStr
APRIL 3, 2019
From Atlassian to Zendesk — we’ve had the world’s greatest SaaS CEOs and Founders share their inside playbook with the SaaStr community throughout the years. . If you’ve ever wanted to learn how Stewart Butterfield built Slack to $100mm ARR without a sales team; or the inside story of how a pre-IPO Aaron Levie took Box upmarket and started selling to the enterprise; or if those two playbooks aren’t even to get you hooked, how about a masterclass with Meagen Eisenberg, CM
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
FastSpring
APRIL 2, 2019
Understanding SaaS metrics can be a bit daunting when you first look at your financial reports. Making sense of all the numbers is hard enough, but adding new acronyms like MRR & ARR into the mix can make the process even more complicated. To spare you the headache, here’s a quick guide to help you make sense of subscription finance—starting with monthly recurring revenue.
Intercom, Inc.
APRIL 2, 2019
For many Sales Development Representatives, the natural next step in your career is to move into an Account Executive role. But bridging the gap from SDR to AE and proving you’re ready to take the next step isn’t always straightforward. The skills and mindset required to be an AE are quite different from that required of an SDR. While SDRs play an important role in acquiring and qualifying new sales opportunities , AEs are tasked with taking that initial interest from a prospect and turnin
InsightSquared
APRIL 3, 2019
Our biases can make us do silly things. Our biases can also be leveraged to influence our decision-making. The best sales professionals and marketers understand how important it is to study human psychology and use that knowledge to create stories, messages and strategies that drive results. Psychological or cognitive biases are subjective perceptions that we fall back on as we process information.
SaaStr
APRIL 4, 2019
As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
FastSpring
APRIL 5, 2019
The growth of the internet and smartphones has resulted in increasingly hyper-connected societies. Between immediate access to social media, the World Wide Web, and news outlets, today’s shoppers are constantly being inundated with information every day. In fact, a study by researchers at the University of California, San Diego revealed that on average, the human is loaded with a staggering 34 GB of information daily.
Intercom, Inc.
APRIL 3, 2019
In the past few years, companies have increasingly realized the value of personalization in acquiring and retaining customers. Adding a personal touch shows your visitors and customers that you care, making visitors more likely to become customers and customers more likely to become advocates for your brand. At Intercom, personalization is at the heart of our product – we help companies engage with their customers in a more personal way.
Sales Hacker
APRIL 5, 2019
Ghosting: The practice of ending a personal relationship with someone by suddenly and without explanation withdrawing from all communication (Oxford Dictionary). “Ghosting” has become a hot topic in the world of dating in recent times, with bizarre stories emerging of people wiping their digital slates clean, simply to avoid the awkward break-up conversation.
SaaStr
APRIL 1, 2019
The countdown is on!! We’re less than 71 days away. Are you coming to Europa 2019 ? Take a look at some of the all-star unicorn CEOs and founders, investors and accelerators joining us in Paris June 12-13th. The Unicorns ??. Top lessons learned from our best and worst marketing experiments with Lucidchart Co-Founder and CEO Karl Sun and Lucidchart COO and President Dave Grow.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Totango
APRIL 2, 2019
From the moment a customer buys your product or subscribes to your service, they’ve chosen to take a journey with your brand. It’s a journey that promises recurring value, and it’s your job to make sure that every step of the way leaves a positive impression on the customer. So, how can you understand the customer experience and know when to offer extra support to grow your relationship?
Nimble - Sales
APRIL 3, 2019
The Modern Workplace 365 is a five-part series on the evolution in the way customers buy and how Modern Sellers need to shift to stay relevant. This Modern Workplace series was commissioned by Nimble and the International Association for Microsoft Channel Partners (IAMCP). It’s designed to help small business teams and workgroups understand the […].
Sales Hacker
APRIL 1, 2019
This week on the Sales Hacker podcast, we interview world famous sales expert, consultant, trainer, and thought leader Keenan. We walk through his humble beginnings at the Denver Chamber of Commerce and dive deep into the concept of “Gap Selling,” the book Keenan wrote, and unpack how to move from product-centric to problem-centric selling and, in doing so, transform your win rates and sales effectiveness.
SaaStr
APRIL 2, 2019
I think it is unlikely. Salesforce had several discussions over the years re: selling itself to Oracle — when Salesforce was much smaller. But times have changed, the Cloud has exploded, and now it’s too late for either to acquire the other. both to merge. Salesforce is now worth $123b and growing 25%+ a year. Oracle can’t afford Salesforce anymore.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Nimble - Sales
APRIL 4, 2019
We’re pleased to announce a partnership with Simply Mail Solutions, (SMS) Ltd., a Microsoft Gold Distribution Partner and world-class managed cloud service provider. The partnership addresses small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) need for an easy-to-implement, easy-to-use contact relationship manager.
Sales Hacker
APRIL 1, 2019
I have sold to Marketers for a long time. Somewhere along the way, I started thinking like one. *Gasp*. Don’t get it twisted: I live to drive revenue. So when I first realized I was thinking like a marketer, I was shocked and a little upset. Was I going soft? Losing my edge? It turns out that this shift in thinking was the single best thing that happened in my career.
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