Sat.Nov 06, 2021 - Fri.Nov 12, 2021

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9 Things First-Time Founders Get Wrong About The Journey

SaaStr

Want to start your own SaaS company? Do it. It is hard, harder than you can imagine. But if you do it right, and for real — it can last 30+ years. SaaS: Maybe Plan for 30+ Years as a Founder. If you haven’t done it before, though, here’s my list of the top 9 things founders get wrong before they start: It almost always takes at least 24 months to get really off the ground from Day 1.

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Sales Development Methodology

Predictable Revenue

This 2-part methodology is designed to help companies build their go-to-market plan and teach you how to execute it. The post Sales Development Methodology appeared first on Predictable Revenue.

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The New Normal: Today’s Brand Must Elevate Customer Experience to Compete

Totango

The COVID-19 pandemic has forced brands to elevate customer experience to stay competitive. As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. This accelerated a digital-first customer success transformation that was already in motion before the pandemic.

Branding 107
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The Need for Two Types of Payback Period Calculations

Tom Tunguz

Imagine an AE closes two contracts for $100k ARR. The contracts are identical twelve month contracts except for the payment terms. Contract A requires annual prepayment - all the cash will be paid tomorrow. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. Is the payback period for each contract the same?

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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5 Interesting Learnings from Datadog at $1.2 Billion in ARR

SaaStr

Datadog IPO’d at $330m ARR, and when we last caught up with them they were already at $700m ARR — and it has done nothing but accelerate since then. Closing out with a $270m Q3’21 (!) and on to a $1.2B+ run-rate today, Datadog is accelerating at over $1B ARR. To 75% growth. Goodness. We just haven’t seen the type of acceleration at scale we’re seeing in SaaS leaders before. 5 Interesting Learnings: #1.

Scale 360

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Growing up without growing old: How to keep the startup spirit as you scale

Intercom, Inc.

When you’ve launched your product, raised a round or two, and scaled the business beyond the early days, inevitably things start to slow down. You used to speak in hours and days, and now it’s months and quarters. You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features.

Startup 257
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How To Hire Top Performing SDRs

Predictable Revenue

Poor hiring processes play a big role in the inability to hire timely or correctly. We’d love to show you our hiring process so you have the right tools at the tip of your hands to start hiring for success. The post How To Hire Top Performing SDRs appeared first on Predictable Revenue.

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4 Takeaways For Founders From Battery Ventures’ “State of the OpenCloud”

SaaStr

Relative to any other sector, the SaaS industry is uniquely transparent. This sharing of best practices means bootstrapped entrepreneurs – from Brazil to Boise – can become “self-taught experts” just by studying freely available playbooks, YouTube videos of sessions from SaaStr’s conferences ( subscribe here ), and slide decks.

Scale 351
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6 Easy Steps to Form a Corporation

The Daily Egg

Forming a legal entity for your business is an important decision. Many entrepreneurs and business partners choose to form a corporation because. The post 6 Easy Steps to Form a Corporation appeared first on The Daily Egg.

Business 291
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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UserOnboard’s Samuel Hulick on designing paths, not products

Intercom, Inc.

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. For Samuel Hulick , a UX consultant and one of the biggest authorities out there on user onboarding, that means thinking less about the product itself and more about how to get users the results they’re after.

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Top 5 PowerPoint Templates For Sales Presentations

Predictable Revenue

Some of the most astonishing & ready-to-use sales templates that can help you woo the audience and close deals like never before. The post Top 5 PowerPoint Templates For Sales Presentations appeared first on Predictable Revenue.

Sales 147
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The Biggest Problem With Mediocre VPs? They Spend All The Money

SaaStr

I used to think the biggest problem with mediore VPs was the mediocre folks they hire. That B players hire C players, B+ players hire B- players, etc. This is certainly true. A players will only work for other A players. But as time has gone by, I’ve realized in SaaS mediocre VPs do one thing even worse than hire a bunch of B players under them (that likely will quit or need to be managed out later): -> They spend all the money.

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The Complete Guide to The Best States to Form an LLC

The Daily Egg

Choosing the right location to form your LLC is a crucial decision. This in-depth guide will help you determine the right state. The post The Complete Guide to The Best States to Form an LLC appeared first on The Daily Egg.

Startup 272
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Announcing our new WhatsApp integration – support your customers on the world’s most popular messaging service

Intercom, Inc.

Incorporate your customers’ most-loved platform into your support offering. We’ve partnered with WhatsApp to provide a simple, hassle-free integration within Intercom – the easiest way to add WhatsApp to your company’s support experience. When it comes to personalized support, WhatsApp is a no-brainer. Offering convenient, effective support to your customers, exactly where they are, just makes sense. “Today, we’re announcing a simple way to integrate one of the world’s most popular communi

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5 Social Media Content Hacks to Skyrocket Your Growth

Neil Patel

Feeling uninspired by your social media content lately? It happens more than we’d like to admit. With the competitive demands for new content, it can be challenging to constantly brainstorm fresh, unique ideas. To help break you from your creative slump, we’ve explored five social media content hacks that will completely reinvigorate your timeline and inspire new high-quality posts.

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The Sales Playbook for 2022: A Deep Dive with Brendon Cassidy + Jason Lemkin

SaaStr

The other day Brendon Cassidy, the first head of sales at LinkedIn and the first VP of Sales at $10B Talkdesk, Adobe Sign / EchoSign, and more — and now co-CEO of Cosell — and I caught on what’s changing in the Sales Playbook for 2022. It’s a great deep dive you can watch here. My Top 10 Learnings below: The classic high volume cadence-based outbound playbook is declining in effectiveness — but you still need to run it.

Scale 342
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ADP Review

The Daily Egg

When it comes to payroll, your business can’t afford errors and slow software. ADP is one of the best online payroll software. The post ADP Review appeared first on The Daily Egg.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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How to Write a Product Description That Wows Your Customers (With Examples)

Unbounce

If someone asked you to buy their product, your first response would be, “Well, what is it and what does it do?” —right? You gotta know more about what you’re buyin’ before you commit. As the Resident Evil 4 merchant would say, “What’re ya buyin’?”. In the ecommerce world, product descriptions give you your answer. They explain all the essential details behind a product so customers can make an informed decision.

AI Search 144
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‘Play-to-Earn’ Gaming and How Work is Evolving in Web3

Andreessen Horowitz

In today’s episode we’re talking about an emerging model of gaming called play to earn, in which players can make actual money based on how much time and effort they put into a game. Play to earn is also part of broader trends — the changing relationship between players and platforms, new incentives for participants. Read More. The post ‘Play-to-Earn’ Gaming and How Work is Evolving in Web3 appeared first on Future.

Trends 143
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Is a World Coming Where We Don’t Need VCs at All?

SaaStr

2002-2019: Founders jealous of VCs, with their easy life, diversified. 2020-2021: VCs jealous of Decacorn founders that own so much more. 2022-2023: Why do we need VCs at all? — Jason BeKind Lemkin (@jasonlk) November 11, 2021. The Rise of 1000 Unicorns and 100 Decacorns, combined with the overnight changes to fundraising processes from Covid, have radically changed venture capital: Tiger alone is deploying $100 billion , mostly into Cloud startups, and very quickly.

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Best Business Formation Services Compared

The Daily Egg

Business formation services handle the entire business creation process, saving you money and cutting down on stress. We spent 10 days reviewing. The post Best Business Formation Services Compared appeared first on The Daily Egg.

Business 268
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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How to Turn Instagram Followers into Instagram Sales

Neil Patel

We’ve all seen those awe-inspiring accounts where it seems like Instagrammers are raking in serious cash just by posting selfies of themselves traveling. Unfortunately, it’s not as easy as it looks to drive Instagram followers to buy. The reality is that it’s a gradual process. Don’t get me wrong – the platform is great for generating sales , lowering cost-per-purchase, and driving traffic.

Sales 141
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How to Optimize Your Landing Pages with Behavioral Segmentation

Unbounce

It’s easy to fall into the trap of marketing to a single audience. But your customer base includes groups with different traits and experiences—and different needs. When you identify who and what they are, you’ll be able to better personalize your marketing strategy. This process is called segmentation , and you can use it to split your audience in many ways.

Branding 139
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HubSpot’s ex-VP of Channel Sales: How to Build The World’s Best Channel Sales Program

SaaStr

So you wanna build a channel sales program: Don’t Copy HubSpot! I could have also written, “Don’t copy Salesforce, Xero, or Autodesk.” All these companies are great companies with great channel sales programs. . But your idolization doesn’t mean you should copy them. . Any channel sales program goes through an evolution. And it’s paramount that you understand where you are in this evolution. .

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ZenBusiness Review

The Daily Egg

Starting a business involves lots of paperwork and can be overwhelming, but ZenBusiness makes the process easier and smoother. ZenBusiness can help. The post ZenBusiness Review appeared first on The Daily Egg.

Business 263
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Evaluating Embedded Payment Providers For Your Software? Get The Evaluation Scorecard Today

Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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How to Pull Content Ideas From What’s Trending on YouTube

Neil Patel

Are you short on content topics? Not sure where your next idea is coming from? Then, this is the post for you. I’ve got a secret well of inspiration that is so deep I never run out of things to write about. Today, I’m going to share it with you. It’s called YouTube. Specifically, I’m talking about the videos that are trending on YouTube right now. These are hot topics that thousands of people are interested in and there’s no shortage of ways for you to explore them.

Trends 140
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11 advanced Assistant tricks you should really remember on Android

IT World

Fancy new features are fan-frickin'-tastic. But let's face it: We aren't all carrying Google's shiny new Pixel phones. And we don't all have Android 12 in front of our shiny faces just yet. With all of that in mind, I thought now would be a fine time to turn our attention to some of Android's many buried treasures — phenomenal time-saving and productivity-boosting possibilities built right into the software on our existing phones, no matter who made 'em or how old they may be (within the realm o

Software 138
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Veterans Come to 2022 SaaStr Annual for Free as Our VIP Guests

SaaStr

As part of our EIN program, for 4 years we’ve offered 100% no cost VIP tickets to veterans at SaaStr Annual. It’s a tiny way to say Thank You. -> Please just apply here. And please spread the word. We’ll see you at 2022 SaaStr Annual , bigger and better than ever, Sep 2022. The post Veterans Come to 2022 SaaStr Annual for Free as Our VIP Guests appeared first on SaaStr.

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