Sat.Nov 06, 2021 - Fri.Nov 12, 2021

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9 Things First-Time Founders Get Wrong About The Journey

SaaStr

Want to start your own SaaS company? Do it. It is hard, harder than you can imagine. But if you do it right, and for real — it can last 30+ years. SaaS: Maybe Plan for 30+ Years as a Founder. If you haven’t done it before, though, here’s my list of the top 9 things founders get wrong before they start: It almost always takes at least 24 months to get really off the ground from Day 1.

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Sales Development Methodology

Predictable Revenue

This 2-part methodology is designed to help companies build their go-to-market plan and teach you how to execute it. The post Sales Development Methodology appeared first on Predictable Revenue.

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The New Normal: Today’s Brand Must Elevate Customer Experience to Compete

Totango

The COVID-19 pandemic has forced brands to elevate customer experience to stay competitive. As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. This accelerated a digital-first customer success transformation that was already in motion before the pandemic.

Branding 107
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Best Business Formation Services Compared

The Daily Egg

Business formation services handle the entire business creation process, saving you money and cutting down on stress. We spent 10 days reviewing. The post Best Business Formation Services Compared appeared first on The Daily Egg.

Business 302
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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The Need for Two Types of Payback Period Calculations

Tom Tunguz

Imagine an AE closes two contracts for $100k ARR. The contracts are identical twelve month contracts except for the payment terms. Contract A requires annual prepayment - all the cash will be paid tomorrow. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. Is the payback period for each contract the same?

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Growing up without growing old: How to keep the startup spirit as you scale

Intercom, Inc.

When you’ve launched your product, raised a round or two, and scaled the business beyond the early days, inevitably things start to slow down. You used to speak in hours and days, and now it’s months and quarters. You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features.

Startup 257
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Best Online Incorporation Services Compared

The Daily Egg

Best Online Incorporation Services Compared We investigated the best online incorporation services available to create a list of our top five. The. The post Best Online Incorporation Services Compared appeared first on The Daily Egg.

Startup 319
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How To Hire Top Performing SDRs

Predictable Revenue

Poor hiring processes play a big role in the inability to hire timely or correctly. We’d love to show you our hiring process so you have the right tools at the tip of your hands to start hiring for success. The post How To Hire Top Performing SDRs appeared first on Predictable Revenue.

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The Sales Playbook for 2022: A Deep Dive with Brendon Cassidy + Jason Lemkin

SaaStr

The other day Brendon Cassidy, the first head of sales at LinkedIn and the first VP of Sales at $10B Talkdesk, Adobe Sign / EchoSign, and more — and now co-CEO of Cosell — and I caught on what’s changing in the Sales Playbook for 2022. It’s a great deep dive you can watch here. My Top 10 Learnings below: The classic high volume cadence-based outbound playbook is declining in effectiveness — but you still need to run it.

Scale 311
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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UserOnboard’s Samuel Hulick on designing paths, not products

Intercom, Inc.

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. For Samuel Hulick , a UX consultant and one of the biggest authorities out there on user onboarding, that means thinking less about the product itself and more about how to get users the results they’re after.

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The Complete Guide to The Best States to Form an LLC

The Daily Egg

Choosing the right location to form your LLC is a crucial decision. This in-depth guide will help you determine the right state. The post The Complete Guide to The Best States to Form an LLC appeared first on The Daily Egg.

Startup 305
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Top 5 PowerPoint Templates For Sales Presentations

Predictable Revenue

Some of the most astonishing & ready-to-use sales templates that can help you woo the audience and close deals like never before. The post Top 5 PowerPoint Templates For Sales Presentations appeared first on Predictable Revenue.

Sales 147
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The Biggest Problem With Mediocre VPs? They Spend All The Money

SaaStr

I used to think the biggest problem with mediore VPs was the mediocre folks they hire. That B players hire C players, B+ players hire B- players, etc. This is certainly true. A players will only work for other A players. But as time has gone by, I’ve realized in SaaS mediocre VPs do one thing even worse than hire a bunch of B players under them (that likely will quit or need to be managed out later): -> They spend all the money.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Announcing our new WhatsApp integration – support your customers on the world’s most popular messaging service

Intercom, Inc.

Incorporate your customers’ most-loved platform into your support offering. We’ve partnered with WhatsApp to provide a simple, hassle-free integration within Intercom – the easiest way to add WhatsApp to your company’s support experience. When it comes to personalized support, WhatsApp is a no-brainer. Offering convenient, effective support to your customers, exactly where they are, just makes sense. “Today, we’re announcing a simple way to integrate one of the world’s most popular communi

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ZenBusiness Review

The Daily Egg

Starting a business involves lots of paperwork and can be overwhelming, but ZenBusiness makes the process easier and smoother. ZenBusiness can help. The post ZenBusiness Review appeared first on The Daily Egg.

Business 297
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5 Social Media Content Hacks to Skyrocket Your Growth

Neil Patel

Feeling uninspired by your social media content lately? It happens more than we’d like to admit. With the competitive demands for new content, it can be challenging to constantly brainstorm fresh, unique ideas. To help break you from your creative slump, we’ve explored five social media content hacks that will completely reinvigorate your timeline and inspire new high-quality posts.

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4 Takeaways For Founders From Battery Ventures’ “State of the OpenCloud”

SaaStr

Relative to any other sector, the SaaS industry is uniquely transparent. This sharing of best practices means bootstrapped entrepreneurs – from Brazil to Boise – can become “self-taught experts” just by studying freely available playbooks, YouTube videos of sessions from SaaStr’s conferences ( subscribe here ), and slide decks.

Scale 295
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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How to Write a Product Description That Wows Your Customers (With Examples)

Unbounce

If someone asked you to buy their product, your first response would be, “Well, what is it and what does it do?” —right? You gotta know more about what you’re buyin’ before you commit. As the Resident Evil 4 merchant would say, “What’re ya buyin’?”. In the ecommerce world, product descriptions give you your answer. They explain all the essential details behind a product so customers can make an informed decision.

AI Search 144
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6 Easy Steps to Form a Corporation

The Daily Egg

Forming a legal entity for your business is an important decision. Many entrepreneurs and business partners choose to form a corporation because. The post 6 Easy Steps to Form a Corporation appeared first on The Daily Egg.

Business 306
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The experiment that revealed how proactive support directly affects your bottom line

Intercom, Inc.

Proactive support is a lifesaver for busy teams looking to provide exceptional support at scale. By allowing support teams to get ahead of known problems and provide help to customers before they need to reach out, proactive support has enabled major companies to scale their support without increasing headcount, drive down inbound conversation volumes ( in some cases by up to 80% ), and maintain incredible customer satisfaction ratings.

Scale 118
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Is a World Coming Where We Don’t Need VCs at All?

SaaStr

2002-2019: Founders jealous of VCs, with their easy life, diversified. 2020-2021: VCs jealous of Decacorn founders that own so much more. 2022-2023: Why do we need VCs at all? — Jason BeKind Lemkin (@jasonlk) November 11, 2021. The Rise of 1000 Unicorns and 100 Decacorns, combined with the overnight changes to fundraising processes from Covid, have radically changed venture capital: Tiger alone is deploying $100 billion , mostly into Cloud startups, and very quickly.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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‘Play-to-Earn’ Gaming and How Work is Evolving in Web3

Andreessen Horowitz

In today’s episode we’re talking about an emerging model of gaming called play to earn, in which players can make actual money based on how much time and effort they put into a game. Play to earn is also part of broader trends — the changing relationship between players and platforms, new incentives for participants. Read More. The post ‘Play-to-Earn’ Gaming and How Work is Evolving in Web3 appeared first on Future.

Trends 143
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ADP Review

The Daily Egg

When it comes to payroll, your business can’t afford errors and slow software. ADP is one of the best online payroll software. The post ADP Review appeared first on The Daily Egg.

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How to Turn Instagram Followers into Instagram Sales

Neil Patel

We’ve all seen those awe-inspiring accounts where it seems like Instagrammers are raking in serious cash just by posting selfies of themselves traveling. Unfortunately, it’s not as easy as it looks to drive Instagram followers to buy. The reality is that it’s a gradual process. Don’t get me wrong – the platform is great for generating sales , lowering cost-per-purchase, and driving traffic.

Sales 141
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Now Is The Time for SaaStr Events Speaker Submissions for 2022!

SaaStr

With an incredible SaaStr Annual 2021 IRL behind us — the biggest in-person tech event in the SF Bay Area in 2021 — we’re off to planning our 2022 events. If you want to speak at any, now is the time. Our current plan: SaaStr Build (Digital) — March 2022. Our second annual events for builders. Last year we had the CEOs of Notion, Webflow, and so many other incredible stories and learnings from builders.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How to Optimize Your Landing Pages with Behavioral Segmentation

Unbounce

It’s easy to fall into the trap of marketing to a single audience. But your customer base includes groups with different traits and experiences—and different needs. When you identify who and what they are, you’ll be able to better personalize your marketing strategy. This process is called segmentation , and you can use it to split your audience in many ways.

Branding 139
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Incorporate.com Review

The Daily Egg

Incorporate.com is a business formation service that boasts over a century of experience. They offer a wide range of services including incorporation. The post Incorporate.com Review appeared first on The Daily Egg.

Business 282
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How to Pull Content Ideas From What’s Trending on YouTube

Neil Patel

Are you short on content topics? Not sure where your next idea is coming from? Then, this is the post for you. I’ve got a secret well of inspiration that is so deep I never run out of things to write about. Today, I’m going to share it with you. It’s called YouTube. Specifically, I’m talking about the videos that are trending on YouTube right now. These are hot topics that thousands of people are interested in and there’s no shortage of ways for you to explore them.

Trends 140