Point Nine Land
JULY 12, 2021
What’s an OK churn rate [conversion rate, ARPA,…]? Hint: It depends. The Goldilocks Zone around a star is the region where the temperature is “just right” for liquid water. Founders often ask me questions like: What is an OK churn rate? How does our conversion rate compare to other startups? How are we doing in terms of CAC:LTV? These are just three examples.
OPEXEngine
JULY 13, 2021
This is the 3 rd in our 5-part series on the benefits of Software as a Service (SaaS). Our initial post offered some definitions of cloud and SaaS. Our last post explored the value of SaaS in terms of cost savings. In this post, we turn our attention to a different kind of value: innovation. By way of review: All software as a service (SaaS) is cloud, but not all cloud is SaaS.
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BrightBack
JULY 14, 2021
We've worked with the experts at Recurly to create an infographic with Highly Effective Churn Prevention Strategies. A few highlights from the Guide: Definitions of Involuntary and Voluntary Churn. If you've ever been confused about the difference between voluntary and involuntary churn, this is the guide for you. We break it down and make it simple.
The Daily Egg
JULY 11, 2021
We spent quite a bit of time comparing WordPress Vs. Wix as site builders because we wanted to find out, both for us and for you, which one is truly the best. Our conclusion? Though Wix has lots of great features and is very beginner-friendly, WordPress is what you truly want to use if you […]. The post WordPress Vs. Wix appeared first on The Daily Egg.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
JULY 13, 2021
Q: Dear SaaStr: A VC Seems Interested. What Are the Odds a Deal Happens? So many founders get upset about VCs’ intentions, which is fair enough. But nothing signed until it’s signed. Assume the probability of an investment happening isn’t 100% — until it closes: If a VC doesn’t get back to you, even after what seems like a great meeting — send another email.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
JULY 14, 2021
It’s not very often one meets someone with Padmasree Warrior ’s story. Formerly the CTO at Motorola, she left to co-lead Cisco’s engineering organization worldwide. Next, she took the helm at NIO, a manufacturer of automonous vehicles that went public in 2018. She serves on the boards of Microsoft and Spotify. On Wednesday, July 28 at 12pm PT, Redpoint Office Hours welcomes Padmasree, who is current the CEO of Fable ,the social reading platform that brings stories for everyone,
The Daily Egg
JULY 11, 2021
For building an ecommerce website, Shopify is clearly a better choice compared to WordPress. While WordPress has one ecommerce plan, it was initially built to help bloggers and lacks robust support options for ecommerce sites. Shopify has five unique plans dedicated for ecommerce use. It also has better customer service, superior online store features, and […].
SaaStr
JULY 10, 2021
Q: Dear SaaStr: Should I Publish My Pricing? If you aren’t sure — then yes. Transparent pricing has many advantages: It makes the sales process simpler. It allows prospects and leads to do more discovery work on their own. And it places you app in pricing context with other apps. It makes the sales process faster. They already know what it costs, and if it fits their budget.
Predictable Revenue
JULY 12, 2021
Justin Michael, Founder at Salesborgs.ai dives into brain hacks and armchair neuroscience with radical approaches on how outbound can look and feel. The post Neuroscience-Based Hyper-Tactical Outbound Approaches with Justin Michael appeared first on Predictable Revenue.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Tom Tunguz
JULY 12, 2021
Today, Jim Benton, CEO at Chorus announced the company has agreed to a merger with ZoomInfo for $575m. I remember meeting Roy Raanani, Chorus' founder, more than 5 years ago, when he demoed the company’s ability to analyze voice conversations in real-time, extracting words, detecting inflections in speakers' affects, and synthesizing understanding from sine waves to assist account executives.
The Daily Egg
JULY 16, 2021
In 2021, running a successful online business requires savvy digital marketing skills. The internet is packed with endless digital marketing courses and it takes some digging to discover the best course for your needs. We spent dozens of hours comparing hundreds of courses to bring you some of the best digital marketing courses in the […]. The post Best Digital Marketing Courses Compared appeared first on The Daily Egg.
SaaStr
JULY 10, 2021
Almost 10 years on, I remember every minute. That's Founder Life pic.twitter.com/rHEOkCNfFd. — Jason BeKind Lemkin (@jasonlk) July 9, 2021. A lot of early posts at SaaStr were about my learnings co-founding Adobe Sign / EchoSign. That was a while ago though and I try to keep some of those learnings now to a minimum, and incorporate more of the learnings from the 25+ investments I’ve made, and 5 unicorns.
Intercom, Inc.
JULY 13, 2021
The only thing harder than designing a product is designing your career. And many organizations, unfortunately, don’t make it any easier. For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. Less than 1% have documented competencies with scorecards for rating performance. But if you don’t have a map for your career, then how do you know where you’re going?
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Neil Patel
JULY 16, 2021
Internal links are a crucial part of a successful SEO strategy. Small but mighty, simple yet complex, internal links help navigate users through your digital content and give search engine crawlers information about how your website works. Internal links are found on almost every page on the internet. You’re probably already using them, even if you don’t know it.
The Daily Egg
JULY 13, 2021
Collecting important data such as how much traffic you have, where your visitors are coming from, and which pages are performing well can help you to improve your website’s attraction for users. Google Analytics can present all of this data and more to you right out of your WordPress dashboard. All you need is a […]. The post Best Google Analytics Plugins for WordPress Compared appeared first on The Daily Egg.
SaaStr
JULY 11, 2021
Q: At what stage should SaaS founders fully stop being individual contributors? I’ve come up with 2 rough rules here to avoid stalling out: Try to have a complete 1.0 management team by $4m ARR at least. Earlier is better, of course. And try to hire at least 1 strong VP by $1m ARR. But if by $4m ARR or so you don’t have a true VP for every role, or at least, almost all the roles here, that functional area will have grown too complex for you to be the Interim VP of.
Intercom, Inc.
JULY 15, 2021
When we think about design at IBM, we probably remember Paul Rand’s iconic Eye Bee M poster or the famous motto “good design is good business”. But while the spirit is still the same, IBM has come a long way. Since Thomas Watson Jr. took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Neil Patel
JULY 13, 2021
In the past, link building focused on quantity, not quality. Today? Link building is a different ball game. If you’re building a link building strategy, it’s important to know that it won’t be instant. It’s a gradual process—at least, if you do it right. The pages where you build links, specifically the quality and authority of those pages, play a key role in determining how high you’ll rank in search engine results.
The Daily Egg
JULY 10, 2021
Best Medical Software Medical software helps healthcare providers manage patients and their practices. We spent countless hours reviewing over 25 pieces of medical software to determine which was best. As a result, we concluded that WRS Health was the best for most due to its ease of use and top customer service. The Best Medical […]. The post Best Medical Software Compared appeared first on The Daily Egg.
SaaStr
JULY 11, 2021
Q: I’m starting a job at a SaaS company after years in consumer apps. What should I know that might not be obvious to a newcomer? You have to love customers and all the struggles and dramas around making and keeping them happy. I know this doesn’t sound profound, but it is. B2C folks are focused on users. On the quantitative side of users. On satisfying the majority of users.
Intercom, Inc.
JULY 15, 2021
Marketing teams are under constant pressure to find creative ways to generate more leads for sales teams. Over the past few years, marketers have learned one of the most effective methods for lead generation is engaging with prospective customers while intent is high, like when they’re browsing the website or perusing the pricing page. However it’s quality – not quantity – that’s most important when it comes to accelerating your sales pipeline.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Neil Patel
JULY 12, 2021
Marketing is important to your business. Just call me Captain Obvious. However, as customers evolve, so does the unpredictable marketing landscape. This means you’re likely spending more and more time trying to keep up with the latest marketing tips and trends. That’s wasting your precious time that you could use for other tasks. What if there was a way to simplify?
The Daily Egg
JULY 15, 2021
SEO (Search Engine Optimization) courses help you learn the ins and outs of driving organic search traffic to your website. It sounds simple, but in reality, nailing your SEO can be an elusive target. That’s why it’s important to enroll yourself in a solid SEO course to give yourself the best chance at devising and […]. The post Best SEO Courses Compared appeared first on The Daily Egg.
SaaStr
JULY 15, 2021
A less-known part of SaaStr’s Equality, Inclusion and Balance program is that U.S. armed services veterans come as VIP guests for Free on us. (Our only ask is that CEOs at $2m+ ARR, VCs, and others who can easily afford a pass please not apply). Just sign up here and note your veteran status in the application. We hope to see you together again, in person, 100% vaccinated, outside and open-air, at the 2021 SaaStrAnnual.com.
Intercom, Inc.
JULY 14, 2021
When you’re part of a team, you adopt the goals, objectives, and priorities of that team. As a principal engineer, you can effectively be operating as a team of one – and that makes it a little trickier to manage your time. . At Intercom, we believe that a principal engineer should “set goals autonomously and at the level of scope and ambition usually associated with a team.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Neil Patel
JULY 14, 2021
Are you missing out on traffic because people aren’t searching the way you think they are? If your website isn’t optimized for voice search, then this could be the case. These six timely SEO strategies and resources for voice search will not only help you get more traffic from people using Siri and Alexa, but they will also become important pillars of your entire SEO strategy.
The Daily Egg
JULY 13, 2021
Telemedicine software is the software or platform used to connect with patients or clients for healthcare purposes. We spent countless hours reviewing over 30 pieces of telemedicine software to determine the best of the best. As a result, we concluded that Mend was the best for most due to its ease of use and reliability. […]. The post Best Telemedicine Software Compared appeared first on The Daily Egg.
SaaStr
JULY 12, 2021
Q: What are some common blind spots and mistakes startups make when hiring for and building out a sales team? Some of the top blind spots founders and even VPs of Sales make: #1. You hire a sales rep to sell before you can prove you can do it yourself. You have to prove it’s sellable first. You can’t outsource this. #2. You hire a VP of Sales to sell before you prove you can do it yourself.
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