For Entrepreneurs with David Skok
NOVEMBER 15, 2018
We recently released Part 1 results of our private SaaS company survey in partnership with KBCM Technology Group (formerly Pacific Crest Securities). This is the sixth annual survey we’ve produced together, which provides data to help SaaS companies benchmark their performance against their competition. In Part 1, we covered growth rates, go-to-market trends, and CAC Rations and CAC Payback.
Intercom, Inc.
NOVEMBER 14, 2018
There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. But today, the underlying backbone of all of it is the right data. That’s not to say there’s no art to practicing sales. Much of what defines our most outstanding sales reps is their ability to deeply understand our prospects’ and customers’ business needs and speak directly to them.
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Tom Tunguz
NOVEMBER 10, 2018
Another week, another blockbuster software acquisition! This time SAP has agreed to purchase Qualtrics for $8B. Qualtrics is a Utah based provider of experience management software. Qualtrics writes and sells software to ask questions of employees and customers to help businesses improve customer experience, employee satisfaction products, and brand.
Sales Hacker
NOVEMBER 14, 2018
In sales, it’s almost never an immediate “yes.” In fact, “92% of salespeople give up after four ‘no’s’, but 80% of prospects say ‘no’ four times before they say ‘yes’.” That’s why failing to follow up on the sales emails you send can have a disastrous impact on your sales performance. Unfortunately, effective follow-up these days isn’t as simple as shooting off a “Just checking in” message ( although this phrase has been recently proven to be more effective than we originally thought ).
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
For Entrepreneurs with David Skok
NOVEMBER 15, 2018
We recently released Part 1 results of our private SaaS company survey in partnership with KBCM Technology Group (formerly Pacific Crest Securities). This is the sixth annual survey we’ve produced together, which provides data to help SaaS companies benchmark their … The post 2018 Private SAAS Company Survey- Part 2 appeared first on For Entrepreneurs.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Teamgate
NOVEMBER 13, 2018
Having problems with lead generation tactics? “ Wow! I love your new website. Really slick. What kind of visitor numbers are you attracting? ”. “ That’s the strange thing, we’re not getting as many hits as we’d hoped for. Everyone keeps telling us how cool the site is, but that’s about it. Our CRM software is telling us that we’re not generating the numbers of leads to match our sales forecasts ”.
Sales Hacker
NOVEMBER 16, 2018
Growth is good. When growth occurs, so does the expansion. But growth brings new challenges. As leads pour in, it becomes challenging for your current sales reps to manage their book of business and properly prospect. As a sales manager, you have to ask yourself “Do I simply hire more salespeople, or is it time to implement an SDR program?”. Driving sales is such a vital component of every company’s strategy, so it may seem illogical to even consider outsourcing any part of your sales process.
Upscope
NOVEMBER 16, 2018
Google analytics is free but it's not giving me the answers I want quickly and cleanly. By chance, I came across Oribi. They got it right guys. THEY GOT IT RIGHT. Each day, I need to know what blog posts are working well, what specific part of the post is working well, what brings in real leads. Oribi tells me this because they finally figured out the whole 'events' thing.
Intercom, Inc.
NOVEMBER 16, 2018
Back in April, we released our biggest ever update to our Messenger – we completely rethought how a messenger designed for business should work. One of the key developments was Messenger Apps, integrations with third-party apps and tools you use everyday. These are built right into the Intercom Messenger and can be installed from our Intercom App Store , or you can build them yourself.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
CloudKettle
NOVEMBER 10, 2018
Applications for the Digital Skills for Women Winter 2019 cohort are now open! Digital Skills for. The post Digital Skills for Women appeared first on CloudKettle.
Rakam
NOVEMBER 10, 2018
Today the term Product Analytics is not a well known word in the industry. When I talk about Rakam, a product analytics tool, I can see the confused faces in front of me. Let me enlighten you in this subject and also to save myself from seeing the confused faces. Also,I will try to give you a better insight on product analytics. Product Analytics In simple words, analytics that allow you to understand how your users behave while using your product is Product Analytics.
Sales Hacker
NOVEMBER 13, 2018
Sales managers need a way to rank their Sales Development Reps (SDRs) on performance. Having a scoring system in place for SDRs and other sales reps gives clarity to both managers and reps on how they should be prioritizing their time and how they stack up against their colleagues. On average, we’ve found companies are tracking 7+ KPIs for their SDRs. ?
Teamgate
NOVEMBER 16, 2018
Being appreciated by your peers never gets tired. It really doesn’t! Teamgate CRM software is continuously evolving, growing, and responding to the ever-changing demands of the people on the frontline of sales. We know that our software needs to be mobile, always on, and ready to go where your sales teams go. It needs to have the latest integrations, giving you the power to automate the sales tasks that make your life easier, and the route to closed deals smoother.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
FastSpring
NOVEMBER 16, 2018
FastSpring finds inspiration in a cutting-edge incubator for cleantech startups — also known as the LACI. One of the things that truly sets FastSpring apart as a business is our values. We are constantly pursuing new ideas that not only help businesses selling software, SaaS, or digital goods but also shape the evolving tech landscape at large. Our exploration of innovative tech often pushes us beyond the beautiful coastline of Santa Barbara.
Sixteen Ventures
NOVEMBER 15, 2018
Getting your customers to buy more from you is awesome. Remember, you’re in business here and getting customers you’ve already spent money to acquire and serve to then expand their relationship with you – giving you more revenue – just seems like a super-efficient way to grow. And it is. But if you think for one minute you’re going to build a sustainable growth engine off the backs of unsuccessful customers, you couldn’t be more wrong.
Sales Hacker
NOVEMBER 12, 2018
This week on the Sales Hacker podcast , we interview Ilir Sela , the Founder and CEO of Slice, one of the fastest growing companies focused on the small business space in the US. . Slice helps pizzerias compete with Big Pizza and transforms the way they manage their business. Slice is a team of over 400 folks spread across New York, Macedonia, and Ireland and Ilir walks us through how he thinks about growing and scaling a company that is fundamentally about helping small business owners surviv
ITPro
NOVEMBER 13, 2018
News. The software-defined wide area network is a cloud ready service for enterprise.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
FastSpring
NOVEMBER 12, 2018
Cisco Systems estimated that IoT was “born” between 2008 and 2009, but it’s just in the last couple years we’ve seen an explosion of IoT solutions for both commercial and domestic use. The Internet of Things is a network of interconnected physical devices that collect and share data with each other. You’re probably already familiar with IoT associated features like automatic climate control for Smart Homes or the daily holistic health reports generated by aggregating data from your w
SaaS Metrics
NOVEMBER 14, 2018
Introduction Picking the right SaaS provider has become critical as an increasing number of businesses seek to externalize their IT systems. Due to a few barriers to entry and nature of the cloud industry, it’s not surprising to see a myriad of SaaS providers that offer a large number of services. This makes selecting the right provider difficult, especially when everyone is claiming to be the best.
ChurnZero
NOVEMBER 16, 2018
Top 15 Takeaways from Pulse Europe 2018. Last week we had the opportunity to travel to London to sponsor and exhibit at the Pulse Europe 2018 Conference as a Silver sponsor. For those of you that might not know – this is the premier Customer Success conference in Europe. Customer Success is one of the fastest growing professions in the modern economy.
TriTuns
NOVEMBER 13, 2018
When customer success (CS) first came into the mainstream, a lot of vendors focused very closely on their product. They were very focused on the specific features and functions. They spent a lot of time and effort explaining the product and its roadmap to customers. From technology focus to customer outcomes focus. Slowly, we are seeing a shift where CS teams are focusing on understanding the customers business objectives and desired outcomes.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
FastSpring
NOVEMBER 14, 2018
Can you believe it? Black Friday and Cyber Monday are almost here! By now you have already created your marketing campaign , picked out the best offer that will drive sales, prepared your servers and support team for the increase in traffic, and set up your reporting and analytics so you can measure the dazzling success of this year’s sale. So now you sit back, relax, and wait for the revenue to come rolling in, right?
Sales Hacker
NOVEMBER 13, 2018
The post Deal Breakers: Training Your Reps on When to Walk Away from a Bad Deal appeared first on Sales Hacker.
Totango
NOVEMBER 12, 2018
The Customer Success for the Enterprise, luncheon held on Nov. 6th, in Palo Alto was an invitation-only event hosted by Totango, the leader in Customer Success (CS) software for the enterprise. The event brought together executives from leading enterprises in the Bay Area including SAP, Symantec, Oracle, FireEye, Juniper Networks, PayPal, and Akamai Technologies, enabling them to convene over mutual goals, learn from like-minded individuals and network with other senior CS leaders.
SaaSOptics
NOVEMBER 13, 2018
Eighty-four percent of new software today is delivered as a service (SaaS). Yet, as we turn the corner toward 2019, many businesses remain ill-prepared for the unique challenges and opportunities that come with moving to a subscription model and managing a SaaS business.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
FastSpring
NOVEMBER 15, 2018
Who is your target market: individuals or businesses? If you can’t answer that question instantly, a lack of focus could be hindering your success. Let’s look at common ecommerce business models, so you can see which is best for your business. As a business, you have three basic selling models to choose from. They’re based around the buyer you’re trying to reach.
ReSci
NOVEMBER 16, 2018
Black Friday and Cyber Monday marks the start of the holiday season — the largest shopping days of the year for retail brands. This is your Superbowl, World Series, the day of all days — make sure you’re sending exceptional emails built to make lasting. The post 5 Quick & Easy Tips Before Sending Your Black Friday & Cyber Monday Emails appeared first on ReSci.
Backlinkfy
NOVEMBER 15, 2018
People are looking for ways to make money. Whether you are an entrepreneur, a mom trying to stretch her budget, or someone who needs an outlet for their creativity. A freelance site is just what you need. If you are a writer, a designer, or a poet freelancing allows you to make money without being tied to an employer. Here are some of the best freelancing sites.
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