SaaStr
JANUARY 17, 2023
What is the right Go-To-Market strategy for a startup getting out of the gate? Sales-led vs. product-led is a hot topic right now, and Jason Eubanks, Chief Revenue Officer of Harness, shares the answer during this week’s Workshop Wednesday — held every Wednesday at 10 a.m. PST. Sign up here to join them FOR FREE! At Harness, Eubanks leads go-to-market.
The Daily Egg
JANUARY 17, 2023
Your online reputation can make or break your business. Technology has made it easy for shoppers everywhere to read customer reviews before. The post What Is Reputation Automation All About? The Complete Guide appeared first on The Daily Egg.
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User Pilot
JANUARY 16, 2023
Are you searching the market to find the best churn management software for your SaaS company? This article shows you six of the best. Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. TL;DR. Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn.
Predictable Revenue
JANUARY 17, 2023
Learn how to transition from founder-led sales to making your first hire, including the four outbound funnels your sales team should focus on. The post From Founder-Led Sales to Hiring Your First AE appeared first on Predictable Revenue.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Tom Tunguz
JANUARY 18, 2023
Most massive software companies structure themselves with an office of the CEO, which allocates capital to different business units. Within each business unit, a general manager operates one or more products. There are three paths I’ve seen to achieve this scale: The dominant path of the last ten years: focus on a single product until the company is roughly at $100m in ARR, then build adjacent products.
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Andreessen Horowitz
JANUARY 18, 2023
Over the past four months, a little-known shopping app has quietly overtaken TikTok, YouTube, and Amazon to become the most downloaded free app in both the Apple App and Google Play stores in the U.S. Launched last September, Temu is … The post Temu: What It Is, and Why It Matters appeared first on Andreessen Horowitz.
ChurnZero
JANUARY 18, 2023
This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on Customer Success hiring for SaaS and tech companies nationwide. As a Customer Success recruiting firm, we speak with active and passive job seekers all day, every day. Through our candidate outreach and interactions, we acquire lots of qualitative information about why people are looking to leave their current employer and w
CloudKettle
JANUARY 18, 2023
Transparency. Honesty. Accountability. These are the values that drive us as an organization and that motivate us to continue sharing our annual updates with you. Overall, 2022 was a record year for CloudKettle, as we experienced significant growth in team size and revenue. Before we dig into that, a few caveats (we’re the detail folks […] The post CloudKettle: Year 8 By the Numbers appeared first on CloudKettle.
Teamgate
JANUARY 16, 2023
The Rule of 40: A Guideline for SaaS Success SaaS, or software as a service, is a type of subscription software that allows users to access and use the software from a remote location. The SaaS model has become increasingly popular among startups and small businesses that want to avoid the high upfront costs of […] Source.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaS Metrics
JANUARY 17, 2023
Every business needs some kind of insurance. This is an indisputable fact. Not only is it the law, but there are a lot of problems that not having insurance will cause. Most governmental agencies won’t do business with your company unless it has insurance. But why should your company have insurance? Read. Read more. The post 5 Reasons Every Business Needs Insurance first appeared on SaaS Metrics.
The Daily Egg
JANUARY 20, 2023
Webnode is a website builder utilized by more than 40 million users. With Webnode, you can build a simple website or blog. The post Webnode Review appeared first on The Daily Egg.
SaaStr
JANUARY 20, 2023
What do VCs want today? with @HarryStebbings The Trifecta. Growth, Efficiency, and High Margins. All Three. Like the old days. You don't get a pass on growth just because of the economy, or macro slowdowns. pic.twitter.com/73p146F4dS — Jason Be Kind Lemkin (@jasonlk) January 19, 2023 So somewhat frequently I’ll see a VC just get burned and hazed on social media for saying something like, “The best founders respond almost instantly.” Or, “The best founders ge
Predictable Revenue
JANUARY 19, 2023
Michael Covre joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss how to become a sales leader. The post How to Become a Sales Leader appeared first on Predictable Revenue.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Tom Tunguz
JANUARY 15, 2023
“The Startup M&A Market Fell 94% Year over Year - But One Segment Thrives” , a post from last week, elicited the same question from many readers. Just who are the most active acquirers for smaller takeouts? To answer the question. I reviewed the roughly 560 US software acquisitions under $400m since January 1, 2020. ServiceNow tops the list with 5 acquisitions.
The Daily Egg
JANUARY 20, 2023
80% of people never read past a headline. This means you absolutely need to get your headline right to get any meaningful. The post What Is Headline Writing All About? The Complete Guide appeared first on The Daily Egg.
SaaStr
JANUARY 18, 2023
Dear SaaStr: What’s a Good Benchmark for B2B Sales Cycles? To overgeneralize, but to give you a pretty rough sense: Sales cycles are very much impacted by the intent of the prospect. Intent varies from High Probability / Intent Opportunities (“I Need to Buy Now” — this exploded during the pandemic) to Very Low Intent and Probability, and this is important to factor in, especially during the earlier days when you’re not as strong as lead scoring and lead management.
Clouded Judgement
JANUARY 20, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Belt Tightening Double Whammy Had an interesting conversation with some colleagues this week that I wanted to share. We were reflecting on the last couple years in the context of today’s belt tightening. In summary, we viewed the “arc” of the last few years as the following: during Covid, the top down mandate was “modernize.” Digital Transformatio
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Intercom, Inc.
JANUARY 18, 2023
It can be quite a challenge to find and address the points of friction that are chasing your customers away. In our latest webinar , we’ve shared a three-pronged approach to help you drive retention and reduce churn. It’s probably fair to say we’re all a bit obsessed with growth. We create our business strategies around driving growth, and look to growth as the key indicator of the health and viability of our companies.
The Daily Egg
JANUARY 18, 2023
If a hashtag for your brand is trending on social media, you’ve either accomplished something amazing…or your brand is being dragged through. The post 5 Brand Crisis Examples appeared first on The Daily Egg.
SaaStr
JANUARY 16, 2023
For the 7th year in a row, we’re expanding our Equality, Inclusion and Balance program. We are proud that the 2022 SaaStr Annual featured a combined 60% women and multicultural speakers and have had over 60% women and multicultural speakers at each SaaStr Annual since 2018, and we hope to do even better in 2023! Our core goals and values at SaaStr include: Putting on the most inclusive events in the industry and.
Buffer Resources
JANUARY 18, 2023
Behind every incredible creator is an army of tools — and even people — to support every stage of content creation. While consistency is the most important element of growing as a creator, the tools you choose can enhance or frustrate your growth journey. These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience.
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
Intercom, Inc.
JANUARY 17, 2023
Designing a product is a balancing act. . At Intercom, we balance strong opinions about the future of customer support with our goal of meeting a huge variety of customer needs. Some customers want a simple, out-of-the-box solution, but others need customizability – that’s where flexibility comes in. . “Opinionated by default and flexible under the hood means our solutions are easy to use out of the box, but can be customized to suit specific needs”.
The Daily Egg
JANUARY 19, 2023
Project management software can be pretty similar to one another and confusing to new users, and Hive is looking to change that. The post Hive.com Review appeared first on The Daily Egg.
SaaStr
JANUARY 16, 2023
Most salespeople will succeed somewhere … but fail at >your< specific startup. Earlier stage startups: – Have no brand – Have no/little training – Have very few resources. Most important is making sure they will thrive at your startup. Not that they are just "great at sales" — Jason Be Kind Lemkin (@jasonlk) January 12, 2023.
Buffer Resources
JANUARY 20, 2023
Launching a new feature is an exciting time at Buffer. It's the culmination of days, weeks and sometimes even months of the work that goes into building something new. There's lots of excitement and a lot to celebrate. It's also a significant time for our Support team. A product launch can generate a lot of conversations with our customers.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Neil Patel
JANUARY 18, 2023
Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table. But for some marketing pros and SEOs, that’s what happens. A certain algorithm update doesn’t seem like a big deal. There’s not enough budget to invest in video. Maybe someone in the C-suite has never heard of the sunk cost fallacy. It happens. Here’s the thing: Trends matter.
The Daily Egg
JANUARY 16, 2023
When done well, publishing a blog can help your business thrive. A blog increases traffic to your site, builds trust with your. The post 11 Examples of Blog Topics and Ideas appeared first on The Daily Egg.
SaaStr
JANUARY 18, 2023
“Thanks for the discussion, but we’ve have 4 years more on our contract with your competitor. Talk to you in a few years.”. — email forwarded from SaaStr community CEO a little ways back. _. Once you’ve been selling for even a little while, you’ll start to assemble a list of the common “objections” to buying your app. These so-called objections will bother you, not because they are wrong per se — but because they are coming from leads.
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