SaaStr
OCTOBER 2, 2024
Dear SaaStr: Why Do Founders Hire So Many Terrible VPs that Mislead Them? I think it’s a combination of three factors: Trusting your team. It’s hard to scale if you don’t. Needing a team. You can’t do it all yourself. And Hiring folks to do something you don’t know yourself and/or haven’t done yourself. Because … then you don’t know. If you hire a VP of Sales and have never done sales yourself, you won’t really know.
User Pilot
SEPTEMBER 30, 2024
3P Learning is an Australian educational technology company that specializes in developing online learning resources. Its products use gamified experiences that help young learners develop science, maths, and literacy skills. We chatted with Tom Ulman, the Chief Product Designer at Reading Eggs, a 3P Learning company, about how they used Userpilot to improve the user onboarding experience. 3P Learning’s success story – a quick summary Challenge : The marketing team at Reading Eggs relied o
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Valuize Consulting
OCTOBER 3, 2024
The business model and market demands of enterprise B2B tech companies have transformed in recent years. Yet, the majority of these companies have barely scratched the surface when it comes to transforming their approach to the customer lifecycle. Today’s market leaders recognize that true sustainable growth demands more than just customer-centric values and a ‘customer success’ branded organization.
Kellblog
SEPTEMBER 30, 2024
This is a huge distinction and sadly I think many people miss it. You go a mid-quarter ops meeting. The CMO shows quarter-to-date MQLs. Someone asks how we define MQL. A 15-minute conversation ensues. The SVP of Alliances talks about influenced ARR. Someone asks how that’s defined, but only five minutes are spent on definition. However, a controversy erupts and 20 minutes are spent reconciling different answers from different reports.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Tom Tunguz
SEPTEMBER 30, 2024
Morgan Stanley surveyed a group of CIOS to understand the sources of AI budget. If hyperscalers deploy $100b in capex on AI this year & legions of software vendors hawk AI solutions, the money to justify it must come from somewhere. 41% of CIOs said net new spend. 35% said existing software spend. Only 6% said it would come from professional services.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
OCTOBER 1, 2024
A transformational leader who specializes in data driven GTM, Allison Metcalfe has had a non-traditional path to the C Suite – starting in Account Management, and being a leader in the evolution of Customer Success, Allison has held a variety of leadership roles across sales and operations in some of Silicon Valley’s most successful companies including Jigsaw (acquired by Salesforce), Demandbase, Quotient (NYSE: QUOT) and Liveramp (NYSE: RAMP), which went from $30M to $500M in revenue and
The Moz Blog
OCTOBER 3, 2024
Your step-by-step guide for using vector embeddings to identify internal linking opportunities at scale so you can confidently apply these techniques to your SEO strategy.
Sparktoro
OCTOBER 3, 2024
Surveys, studies, analytics… they all show the same thing: getting traffic on the web is harder than ever and it’s getting worse much faster in the last 2 years than the decade before.
Groove HQ
OCTOBER 1, 2024
Intercom? Help Scout? GrooveHQ? Which one will be the best Zendesk alternative? The sleeper who beats Zendesk for you is. The post The Best Zendesk Alternative for Small Businesses appeared first on Groove Blog.
Speaker: Jamie Bernard
Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.
SaaStr
OCTOBER 4, 2024
In today’s dynamic SaaS landscape of hyperfuncational SaaS, the journey of building a product that customers adore, while simultaneously scaling revenue to nearly $1B, is still quite a feat. During a conversation at SaaStr Annual with Jason Lemkin, founder, and CEO of SaaStr, Andrew Bialecki, co-founder and CEO of Klaviyo, shares his insights and lessons in achieving this milestone.
Tom Tunguz
SEPTEMBER 29, 2024
Recently, Google launched the ability to generate a podcast conversation from an article. I was curious if it worked & I tried it out on three recent posts. The output could fit into any radio show or podcast I’ve listened to. It’s not perfect: there are no intros or outros. But the “hosts” chuckle, ask questions, interplay in human-like ways.
Stax
OCTOBER 1, 2024
Acquisition of BlockChyp brings new technology and industry expertise to Stax, furthering its evolution as a leading payment processor ORLANDO – October 1, 2024 – Stax , a leading payment technology provider, today announced its acquisition of BlockChyp , further expanding the company’s end-to-end processing capabilities. The addition of BlockChyp marks a significant, strategic expansion of Stax’s growing technology stack to drive increased value for partners and merchants and accelerate growth.
Clouded Judgement
OCTOBER 3, 2024
Q2 earnings season for cloud businesses is now behind us. The 62 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between July 24th – September 9th. In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way.
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Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!
SaaStr
SEPTEMBER 29, 2024
So I’m back full time-ish to the SF Bay Area. As, often quietly, are so many leaders and execs I’ve known for years. I spent about 60% of my time since lockdown in SoCal, 30% in Palo Alto, and the rest in Misc. It wasn’t to work at the beach, it was for family reasons. But still, I like many of us went from someone who never felt they could leave the SF Bay, to someone who well, did.
USIO
OCTOBER 4, 2024
In healthcare technology, efficiency and precision are key, and PracticeSuite’s partnership with Usio exemplifies the transformative power of integrated payment solutions. Their collaboration has revolutionized payment processes for healthcare practices, boosting financial gains while minimizing administrative burden. Healthcare practices face daily administrative challenges… Source The post Changing Practice Management with Integrated Payment Solutions appeared first on USIO.
Tom Tunguz
OCTOBER 2, 2024
Visa announced their plans to launch a stablecoin with BBVA today. Throughout the quietness in crypto created by the wake of the FTX collapse & the AI boom, stablecoins have become a large & very fast growing part of web3. Users clock 3m stablecoin transactions per day at an approximate average value of $5,000. But, the use of stablecoins extends far beyond crypto trading.
Clouded Judgement
OCTOBER 4, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Voice: The Next Computing Paradigm OpenAI released some pretty cool features over the last two weeks. The first was pushing advanced voice mode to everyone. The second was announcing their speech-to-speech Realtime API.
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Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!
SaaStr
OCTOBER 1, 2024
There’s a mistake I see a ton of startups making today, in the of age of new efficiency in SaaS and pressure around making capital last: They are treating every customer the same for CAC purposes. You can’t if you are scaling. What do I mean? Well of course the burn is the burn, and the budget in the end is the budget. If you have $2m to spend this year on marketing and growth, then that’s all you have.
FastSpring
OCTOBER 4, 2024
FastSpring is thrilled to announce our participation in gamescom asia, a premier event that offers unparalleled business opportunities both within and beyond Southeast Asia. As a global leader in payment solutions for game developers, our presence at this dynamic gathering underscores our commitment to supporting the burgeoning gaming industry across the region and around the world.
Subscription Flow
OCTOBER 2, 2024
In simple terms, revenue leakage means that a business is unable to collect a 100% of its earned income. There is always a small percentage of income that gets ‘leaked out’, causing revenue loss. Revenue leakage is that amount of money from your customers which gets processed, but which does not end up in your account. This may happen due to a variety of reasons, which we will explore shortly.
Buffer Resources
SEPTEMBER 30, 2024
The secret to engaging social media posts has been in front of you this whole time. And it's not about having a ton of followers or decoding a complex algorithm. Instead, it all boils down to your opening words. Copywriters call it a 'hook,' and learning how to write social media hooks can be the difference between your followers scrolling past your post or stopping in their tracks to see what you have to say.
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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.
SaaStr
SEPTEMBER 30, 2024
So is AI taking over everything? Will $1B SaaS companies be run by 1 person teams? I mean … maybe. Across the SaaStr Fund portfolio, I’ve seen multiple portfolio companies lost $1m customers to new, in-house AI initiatives. But I’ve also seen others grow even faster as AI rebooted and enhanced their products. What I do know is many of the billion+ SaaS companies I invested in a decade ago would not be remotely competitive today.
FastSpring
OCTOBER 4, 2024
FastSpring is excited to announce our role as the leading sponsor of GamesBeat Next, a premier event on the gaming industry calendar. Set to take place on October 28-29 at Convene in the heart of San Francisco, this event promises to be a melting pot of ideas, innovations, and opportunities for game developers and industry professionals alike. This year’s theme “Back to Growth,” is in response to the wake of recent challenges, the video game industry stands resilient, poised to reignite its mome
Sales Hacker
OCTOBER 2, 2024
This is a special Wednesday edition of The GTM Newsletter by GTMnow – read by over 52,000 revenue professionals weekly to stay up-to-date on go-to-market and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.
Buffer Resources
OCTOBER 1, 2024
This is probably going to age me, but remember when adding a link to an Instagram Story required you to have at least 10,000 followers? Thankfully these days, it's a whole lot easier with Instagram's link sticker — and you can use it no matter how many followers you have. It's well worth doing, too, particularly if you want to monetize your work on Instagram.
Speaker: Conrado Morlan
In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation.
SaaStr
OCTOBER 3, 2024
We’re excited to have Rippling as a first-time Diamond Sponsor for 2025 SaaStr Annual, May 13-15 in SF Bay! ! We’ve had so many great times with Rippling execs over the years, from CEO Parker Conrad joining us for the first SaaStr Annual waaay back in 2015 (!), to helping kick off SaaStr Europa 2023. And for CRO Matt Plank supporting us on our #1 ranked CRO Confidential podcast, and Live at SaaStr Annual 2024!
The Moz Blog
OCTOBER 4, 2024
Dive into this republished episode of Whiteboard Friday from 2023 with Chris Long as he reveals five ingenious ways SEOs can leverage ChatGPT.
User Pilot
SEPTEMBER 30, 2024
CYBERBIZ is a Taiwan-based e-commerce platform, which currently supports a significant number of stores in the country. Dedicated to providing excellent customer experience, the CYBERBIZ product team decided to overhaul its key functionality and chose Userpilot as a tool to facilitate the process. We caught up with Wei-Di Huang, the Senior Product Manager at CYBERBIZ , to talk about his Userpilot experience.
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