SaaStr
JANUARY 1, 2023
To many of you, it may feel like tougher times in SaaS. One thing I can tell you: Things don't bounce back overnight. But they do bounce back fast. — Jason Be Kind Lemkin (@jasonlk) December 30, 2022. So this last year was one of so much change. Change at a pace we haven’t seen since 2008, when the world of SaaS was just so, so much smaller.
Predictable Revenue
JANUARY 2, 2023
Set your team up for success by creating a sales action plan to improve sales performance, along with tips to keep your team on track to achieving the target. The post Four Step Sales Action Plan appeared first on Predictable Revenue.
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Tom Tunguz
JANUARY 4, 2023
The US startup M&A market in Q4 2022 was one of the quietest in the last 20 years. It rivals the dotcom bust & Global Financial Crisis for its paucity. In percentage terms, last quarter dropped the most since 2000, falling 94% year-over-year. US venture-backed M&A fell from $34.6b in Q4 2021 to a paltry $2.1b in Q4 2022. The total quantity of acquisitions demonstrated greater resilience shrinking by 56%, while the median acquisition value tumbled from $81m to $22m (-72%).
Neil Patel
JANUARY 2, 2023
You’ve heard of Google E-A-T algorithm before…. If not, it just stands for expertise, authority, and trust. Which is part of their algorithm and you can optimize for it by following this. But Google decided to add an extra “E” to E-A-T. So now it’s E-E-A-T. So what’s this new “E” that Google added? It stands for experience. So what’s the difference?
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Kellblog
JANUARY 1, 2023
If you live in the country and see someone out walking a smaller dog, once in a while it will be dressed like this : Does your startup need a coyote vest? That’s called a coyote vest and it’s pet body armor designed to prevent Bruiser from being taken by a coyote and/or hawk. (The psychological effects on the dog’s self-esteem are as-yet unknown and beyond the scope of this article.).
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
CloudKettle
JANUARY 5, 2023
There are many scenarios where data may need to move between two Salesforce orgs, and similarly, there are several options available when it comes to syncing data between Salesforce orgs. Take for example a scenario where company ABC has acquired company XYZ. The two companies are in the same industry, servicing very similar clients, so […]. The post Options for Data Movement Between Salesforce Orgs appeared first on CloudKettle.
BetterCloud
JANUARY 5, 2023
Last week, Gartner® published the 2022 Market Guide for SaaS Management Platforms. The report defines, “SaaS management platforms (SMPs) provide central admin console capabilities to discover, manage, automate, optimize, govern and enable SaaS used by employees. SMP also enhances protection of identities and data while using SaaS.”. Effectively managing an ever-growing SaaS stack remains difficult, time consuming, and complex.
Sparktoro
JANUARY 2, 2023
It’s 2017, and you convince your executives to be early adopters of the #Web3 trend. Blockchain-based product investments, marketing with NFTs, perhaps your own crypto coin. It’s fun, interesting, and it feels like you’re ahead of your competition on a rising tide that will lift all ships.
SaaStr
JANUARY 5, 2023
Salesforce is ceding the startup CRM market to HubSpot. Does it matter? Maybe not. Salesforce is focused on $100m+ deals, and SFA/CRM is a minority of their revenue. Perhaps they’ll still get them when they cross $50m, $100m ARR. But maybe someday, they … won’t anymore. — Jason Be Kind Lemkin (@jasonlk) December 30, 2022. So for many years, I was one of those guys.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Tom Tunguz
DECEMBER 31, 2022
Just how big is the current web3 B2B SaaS total addressable market (TAM)? In the last six months, 103 web3 companies generated revenue on-chain, the smallest of which recorded a few hundred dollars of sales & the largest, Ethereum, tallied $401m. 44% of these companies produced less than $0.5m. But a nascent mid-market does exist : 41 companies produced between $5-25m.
The Daily Egg
JANUARY 6, 2023
ZenBusiness and Incfile give you the legal information to drive your business toward success. Each offers resources to support different types of. The post ZenBusiness vs. Incfile appeared first on The Daily Egg.
Predictable Revenue
JANUARY 4, 2023
Daniele Di Nunzio joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss how to hire SDRs and AEs and what to look for in your first sales hire. The post The #1 priority for a VP Sales that most people get wrong (hiring) appeared first on Predictable Revenue.
SaaStr
JANUARY 4, 2023
So Okta is one of the leaders in SaaS that has always just kept growing. They had a bit of dip in growth as they worked to integrate the mega-acquisition of Auth0 — but then went right back to growth. Even now, even in times of tighter scrutiny of budgets. Okta is now crossing $2B in ARR, growing a stunning 37%. 5 Interesting Learnings: #1. 122% NRR — Basically The Same as 123% at $1B ARR.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Buffer Resources
JANUARY 4, 2023
Have you ever tried a Google search that just wasn’t giving you the answers you were seeking? Have you ever wished Siri was just a little more powerful than a voice assistant you ask about the weather? Meet ChatGPT. Launched by OpenAI in November of 2022, ChatGPT is an artificial intelligence-powered chatbot that you can ask pretty much anything.
The Daily Egg
JANUARY 6, 2023
For freelancers, agency owners, and full-time employees, managing multiple projects isn’t just a one-time thing—it’s a way of life. But juggling multiple. The post 6 Easy Steps to Manage Multiple Projects appeared first on The Daily Egg.
Intercom, Inc.
JANUARY 5, 2023
Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it. Could all of this extra work, unhappy customers, and lost revenue be avoidable?
SaaStr
JANUARY 2, 2023
So I’ve been investing since 2013, and have done fairly well. Some of my top investments at seed stage include Pipedrive, Salesloft, Front, Talkdesk, Algolia, Gorgias, Greenhouse and more: But 2022 was a quiet time. My first year with no brand new investments, only follow-ons. So we’re behind. The goal for SaaStr Fund is to invest in 2-4 of the very top seed / late seed startups from $10k-$150k in MRR.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Buffer Resources
JANUARY 3, 2023
Whether you are a seasoned social media professional or just getting started on leveraging the power of LinkedIn, it can be easy to fall prey to some of the most common misconceptions about this powerful social network. Knowing what is true and what isn't when it comes to LinkedIn marketing can make all the difference in creating a successful strategy.
The Daily Egg
JANUARY 4, 2023
When you’re starting a business, ZenBusiness and LegalZoom can help you stay compliant. Both platforms have resources to protect your business and. The post ZenBusiness vs. LegalZoom appeared first on The Daily Egg.
Clouded Judgement
JANUARY 6, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Cloud Downgrades This week UBS came out with a couple research reports citing concerns in AWS / Azure growth. As I’ve talked about before, the big risk for 2023 are fundamentals - are forward estimates too high? If we rewind back the clock to the start of 2022 the big debate was rates.
SaaStr
JANUARY 3, 2023
Folks that complain consume about 20x the energy of those that just get sh*t done. Simplify the team for 2023. — Jason Be Kind Lemkin (@jasonlk) January 3, 2023. So we just updated our SaaStr New Year’s Resolutions here , and it’s a great list. Pick a few and you will without a doubt grow faster this year. But a lot of advice takes some time to pan out.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Nimble - Sales
JANUARY 3, 2023
Our Nimble Product team has released many new and exciting features in 2022! Today, we are delighted to share the release of our completely redesigned Nimble Deals Reports feature! Nimble’s New Deals Reports were crafted for businesses that heavily rely on the utilization of Nimble’s Deal Pipeline feature. The New Nimble Deal Reports enable management […].
The Daily Egg
JANUARY 5, 2023
If you want to work for yourself, starting a consulting business is one of the smartest ways to do it. It’s flexible, The post 7 Easy Steps to Start a Consulting Business appeared first on The Daily Egg.
IT World
JANUARY 6, 2023
Ah, January. It's the perfect time to step back, take stock of your digital life, and set yourself up for a year packed with pleasure-producing productivity. Oh, and you also might make a few overly ambitious resolutions we all know you won't keep. But meaningless promises aside, that "stepping back" stuff can actually make a meaningful difference — and here in the land o' Android, whether you're palming a shiny new device or trying to make the most of a trusty old companion, a handful of simple
SaaStr
JANUARY 2, 2023
So with the whiplash from the public markets falling more than 50% in 2022, and venture markets in turn basically freezing up in the later stages, focus turned away from growth to cash conservation. And to capital efficiency. The same happened in the public markets, as everyone suddenly had to march toward profitability faster. But … it’s not a free lunch.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
ChurnZero
JANUARY 3, 2023
This is a guest article by Ali Cudby , co-founder and CEO, CXology , an e-learning platform and community that provides training, resources and peer-to-peer conversations. Customer Success is not a cost center. So why do companies see it that way more often than not? Here’s the usual story: Company prides itself on being “sales driven.” The sales team is credited for winning revenue, while the Customer Success team is expected to retain the revenue.
The Daily Egg
JANUARY 3, 2023
Backlinks help boost your domain authority, bring new traffic to your site, and are essential for any good SEO strategy. But this. The post 6 Easy Steps to Gain Relevant Backlinks to a New Website appeared first on The Daily Egg.
IT World
JANUARY 4, 2023
The Irish Data Protection Commission announced Wednesday that it would fine Meta Ireland a total of $413 million for breaches of the EU’s GDPR (General Data Protection Regulation) related to the company’s handling of personal information on Facebook and Instagram. Under the GDPR, companies looking to process users’ personal information must do so under one of six identified legal bases, which include the consent of the user, necessity to the performance of a contract, and necessity to comply wit
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