Sat.Feb 01, 2025 - Fri.Feb 07, 2025

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Transforming Your Business Payments Ecosystem with API Solutions

USIO

An efficient, flexible, and scalable payment ecosystem can drive growth, reduce costs, and improve customer satisfaction. APIs (Application Programming Interfaces) are at the heart of this transformation, enabling businesses to create customized payment workflows that meet the unique demands of their operations. The Role of APIs in Modern Payment Systems APIs act as bridges between different software systems, allowing them to communicate and share data seamlessly.

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One Thing is Clear: AI Makes a Lot of Business Software Look Awfully Expensive Today. Is Deflation Coming?

SaaStr

50 cents of compute for 500 dollars of value — Sam Altman (@sama) February 3, 2025 So just how much will AI remake classic B2B software? We are still learning. On the one hand, new AI-first entrants are rocketing to $10m ARR in a year. On the other hand, the classic leaders in SaaS have rebounded from 2024 lows both in terms of growth and market caps.

AWS 294
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Time, Habits, and Mistakes: The AE’s Guide to Closing More Deals

Predictable Revenue

Whether youre new to the role or looking to sharpen your edge, its all about finding ways to work more efficiently. The post Time, Habits, and Mistakes: The AEs Guide to Closing More Deals appeared first on Predictable Revenue.

Revenue 130
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Glossary: 117 software-led payments terms to know

Payrix

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? Do you find yourself listening to industry leaders and colleagues use terms like PayFac, PCI DSS, and tokenization and casually scratching your head in confusion? Youve come to the right place. This blog post is your ultimate guide to understanding the most used payments terms today.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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How SMB Digital Brands Can Win the Best Talent

FastSpring

If you’re running a smaller digital business, you may find it challenging to hire great talent. Larger technology companies can pay more, offer more benefits, and provide a more marketable brand on a candidate’s resume. So how are smaller companies supposed to compete with large brands for the best talent? In this episode of Growth Stage, we interview Lizzie Mintus Founder and CEO of Here’s Waldo Recruiting and host of The Heres Waldo Podcast about her thoughts on: The most e

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How to Decide Between One Domain or Many for SEO — Whiteboard Friday

The Moz Blog

Join Peter Richman from Plug and Play as he tackles a common marketing dilemma: should you maintain multiple domains or consolidate them? Learn the key factors affecting this decision, including SEO impact, resource management, and audience targeting. Discover why larger websites often have greater pull for attracting links and traffic, and when maintaining separate domains might make strategic sense.

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Webinar recap: Turning SaaS sprawl into strategic savings

BetterCloud

Last month, IT Brews webinar focused on an all too common issue – rising software costs colliding with sprawling tech stacks. Moderated by IT Brews Reporter, Billy Hurley, and Siri Cosper this event included two key experts: David DiCamillo – Chief Technology Officer at Code and Theory Jesse Levin – Chief Executive Officer at BetterCloud The talk included: The rise of SaaS and its challenges The complexities of identifying and eliminating redundant tools The risks of SaaS spraw

CTO 52
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How to combine CSP and CRM data to fight churn

ChurnZero

This guest post is by Manikanda Suthan at Zoho. To win the battle against churn, CS teams need to leverage the right strategies and specialized tools. By combining a customer success platform (CSP) with a powerful CRM tool, teams can minimize churn, turning satisfied customers into loyal advocates and building a more engaged, long-term customer base.

Churn 59
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The Operator Investor: Angel Investing

Sales Hacker

More operators behind fast-growing SaaS companies are turning to angel investing - not just as a way to diversify but to actively support the companies they believe in.This is core to GTMfunds thesis: providing investment access and opportunity to operators. Similarly, this session is about access - through shared insights from those whove been there.In this digital live event, seasoned operator-investors and full-time venture capitalists will share how they got started, how they source and eval

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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The Playbook for Going Upmarket with Stripe’s CRO and Checkr’s COO

SaaStr

"How @stripe Began to Target Enterprise Buyers" with CBO @jdewitt29 : 1Picked 30 names to win 2Built small Lighthouse Dev Team to do work 3Dev team came into every sales call 4Needed add solutions team pic.twitter.com/qNf3MhlayI — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) January 31, 2025 Want to know when to move upmarket and how to actually pull it off?

Scale 272
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Master merchant: Definition, types, and examples

Payrix

What is a master merchant? A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchant holds the master contract with an acquirer and can offer subcontracts to online merchants and content providers, allowing them to offer credit card and other payments through their online stores and experiences.

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Clouded Judgement 2.7.25 - "Group + Triage" AI Systems

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now “Grouping + AI” for Triage One area I’m quite excited to see AI revolutionize is “grouping + triage” workflows. There are so many of these workflows out there today, and many of them are quite manual.

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How SaaS Pricing Evolves Across Different Company Stages

Sales Hacker

SaaS pricing isn’t static – it’s a living strategy that grows with your company. In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. Each growth stage demands its own pricing approach, and getting it right can mean the difference between stagnation and explosive growth.

Pricing 109
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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5 Interesting Learnings from PagerDuty at $480,000,000 in ARR

SaaStr

PagerDuty was one of the more disruptive B2B apps when it lauched. We all used some sort of tool for website monitoring, but the O.G. PagerDuty just made it all so elegant, and so many of us quickly migrated to it. And when it IPO’d, it was still solidly an SMB solution. Fast forward to today, and the world of DevOps has changed so, so much. As has PagerDuty.

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Integrated payments: Definition, types, and examples

Payrix

What are integrated payments? Integrated payments are payment processing capabilities that are incorporated into a software companys platform to provide their user base with the ability to accept and manage payments for their businesses. The setup connects payment processing with a point-of-sale (POS) system software that can sync with other business-critical systems and streamline processes.

Payments 130
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Returning to Profitability: Buffer's 2024 Profit Share & Formula

Buffer Resources

Last year was Buffer’s first profitable year after two years of losses. This turnaround has been a huge accomplishment for our team. Given our focus on long-term sustainability and growing through revenue from customers rather than funding, it was a symbolic achievement in service of the path we’ve chosen. We closed 2024 with a net profit of $202,459.

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$1.2b of Revenue in 30 Days

Tom Tunguz

Web3 is putting up real revenue numbers. Over the last 30 days, the top 20 public Web3 projects generated $1.2B in revenue. This isn’t some theoretical valuation metric. This is hard revenue, derived from trading and other financial fees. And it tells a compelling story. A power law is clearly at play. While we might expect this in a nascent market, the sheer scale is impressive.

Revenue 162
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Dear SaaStr: What Are The Best Strategies for Raising Capital if Your Goal is To Get Acquired?

SaaStr

Dear SaaStr: What Are The Best Strategies for Raising Capital if Your Goal is To Get Acquired? Well, first, let’s be clear — it’s tough if your core goal is to get acquired for a big price in most cases. There really aren’t that many good acquisitions done a year. So if that’s really your goal — vs. building an Amazing Company — I’m worried you’ll fail.

Strategy 266
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Payment processor: Definition, types, and examples

Payrix

What is a payment processor? A payment processor facilitates the flow of transactions typically made with credit cards, debit cards, and other digital payments. To operate as an integrated software vendor (ISV) or payment facilitator, a software company requires a relationship with an acquiring bank and a payment processor. The processor is responsible for processing and settling the transactions initiated by the payment facilitators merchants, but they can also offer so much more.

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Top 5 SaaS governance best practices

BetterCloud

Does this sound familiar? You realize you need a new tool to solve a problem so you quickly sign up for the leading, most relevant SaaS app. Rinse and repeat a few dozen times and suddenly youre drowning in a sea of subscriptions. Youre not sure what youre paying for , which apps are even being used, and whether your data is secure. This is the reality for many organizations today.

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It Pays to be an AI Company

Tom Tunguz

AI startups represent about 70% of B2B Series As, up from about 40% in early 2024. On average, AI Series As raise at 40% higher valuation than non-AI companies, a multiple that has been increasing over time. But this is less of a premium than in the public markets. As of January 31, an AI publicly traded software company trades at twice the multiple of a non-AI software company.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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Dear SaaStr: Do SaaS Companies Typically Pay Their Sales Reps a Bonus on Renewals? If So, How Much is Typical?

SaaStr

Dear SaaStr: Do SaaS Companies Typically Pay Their Sales Reps a Bonus on Renewals? If So, How Much is Typica l? Simple answer: almost no SaaS companies pay sales reps on standard renewals. Longer reason: they dont because you want to specialize. Weve all learned this over the past years in SaaS: You want qualifiers qualifying BDRs. You want openers opening SDRs.

Scale 269
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Integrated software vendor: Definition, types, and examples

Payrix

What is an integrated software vendor? An integrated software vendor more commonly known as an ISV is a software company that engages in a partnership with a payments provider in order to integrate payment processing capabilities into their platform. Doing so enables their customers to accept and manage payments for their businesses, all from the same platform.

Payments 130
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The Future of Renewal Management: How Automation is Changing the Game

Blulogix

By BluLogix Team The Future of Renewal Management: How Automation is Changing the Game Introduction Renewals should be a seamless, predictable part of any subscription or service-based business. Yet, for many companies, theyre a manual headachefilled with last-minute scrambles, missed opportunities, and revenue left on the table. The good news? The future of renewal management is here, and its automated.

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10 User Metrics to Track + How to Overcome Common Challenges

User Pilot

Tracking the right user metrics helps you precisely identify issues in the product experience rather than feeling lost in a sea of data. Emphasis is on the word right. Choosing the wrong KPIs can be more damaging than you think – it drains your teams resources, shifts focus away from real problems, and ultimately, disrupts the customer experience.

Metrics 59
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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5 Key Things You Need to Know About AI Data Privacy in 2025 (and Why It Matters) with Skyflow’s CPO

SaaStr

The Real Truth About AI Data Privacy in 2025: What Every SaaS Company Needs to Know The explosion of AI adoption has created massive new privacy risks for SaaS companies. Here’s what we learned from talking with Skyflow’s Chief Product Officer about protecting your company (and your customers) from AI data breaches: AI and data privacy. Not the fluffy marketing version – the real, nitty-gritty details that determine whether your SaaS company thrives or dies in the AI era.

AI 268
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Google's Future in Search & AI

Tom Tunguz

Google’s earnings call identified some major changes and unexpected outcomes, including the performance of AI Ads, the importance of hardware compared to algorithmic efficiency gains, and the groundswell of developer adoption for Gemini models. AI algorithms have had a thousand times reduction in inference cost over the last three years. There is another cost reduction curve, which is the compute per watt of electricity.

AI Search 130
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Gamifying Engagement & Conversions with Angelo Ferro

Predictable Revenue

Retention and engagement lead to conversions. This has been proven in mobile gaming and applies to e-commerce, too. The post Gamifying Engagement & Conversions with Angelo Ferro appeared first on Predictable Revenue.