TechEmpower SaaS
SEPTEMBER 25, 2023
When speaking with founders and CEOs, we often hear concerns like this: My project manager is losing confidence in the development team. The PMs are seeing late deliveries and bugs that suggest the devs just aren’t capable enough. I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? It’s a good question.
Tom Tunguz
SEPTEMBER 24, 2023
On October 5th at 9:30am Pacific time, Office Hours will host Oliver Jay , former CRO at Asana & executive at Dropbox. Having worked at two of the most successful bottoms-up SaaS companies, Oliver understands the product-led growth motion better than most. Recently, he’s written about the PLG trap. “Although the PLG approach yields rapid initial adoption and growth, scaling a PLG company is a different story.
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SaaStr
SEPTEMBER 27, 2023
Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder? The list of problems is endless (this is one of the hardest parts of the job), but let me try to order a few of the biggest challenges roughly based on stage: Pre-Revenue: Finding a Truly Great Co-Founder That is Just as Committed as You. Some of us can go the distance as solo founders, and others of us can find a great co-founder, or perhaps a COO … later.
Predictable Revenue
SEPTEMBER 27, 2023
Collin Stewart of the Predictable Revenue Podcast sought answers to pressing questions in an engaging conversation with L’areal Lipkins. The post Selling Smarter, Not Harder: Rethinking the Sales Cycle with L’areal Lipkins appeared first on Predictable Revenue.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
Andreessen Horowitz
SEPTEMBER 25, 2023
The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. And the broad impact of this wave of AI is already creating the sort of massive value we’ve seen with other platform shifts, like the internet, mobile, cloud.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Inturact
SEPTEMBER 26, 2023
Acquiring new customers can sometimes be a real nightmare, so it’s no surprise that the sales team has a huge sigh of relief once a client has registered. Unfortunately, this doesn’t mean that the job is done. After registration, you want to ensure that the client will stay and to do so you need to pay attention to the customer onboarding process.
User Pilot
SEPTEMBER 28, 2023
Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. In this guide, we’ll walk you through what marketing experiments are, why you should run them, how to conduct experiments successfully, and seven experiments to try for yourself!
Buffer Resources
SEPTEMBER 26, 2023
Some things you need to know about me: I’m an introvert and I’m shy. And, to build up my business, I’ve been actively building my personal brand on social media for three years. These things seem rather at odds with each other, don’t they? Before you ask, introversion and shyness are not one and the same. For example, I prefer my own company — preferably curled up with a novel — to socializing because of my low social battery (introvert).
Nimble - Sales
SEPTEMBER 28, 2023
About DLA Ignite Meet DLA Ignite, where innovation meets sales strategy. With Tim Hughes leading the organization as CEO and Co-Founder, this dynamic business consulting company has been shaking up the business world for seven years. They’re all about transforming organizations by showing them the power of social media in their sales strategy – a […] The post How Nimble CRM Slashed Data Entry Time by 95% for DLA Ignite appeared first on Nimble Blog.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
SEPTEMBER 29, 2023
Dear SaaStr: Is It Ridiculous To Call Yourself the CEO When Your Startup is Tiny? I used to feel that way, at least a bit. I used to look at tiny little startups and wince when a founder went around talking about himself as “CEO”. But then I had to learn how to Sell to Big Customers, and Sell to Power. And what I learned is customers care. Customers and prospects want to talk to the CEO.
The Daily Egg
SEPTEMBER 23, 2023
For this software, you’re going to need two things: one, be an online coach, trainer, or course creator, and two, know how. The post AccessAlly Review appeared first on The Daily Egg.
Clouded Judgement
SEPTEMBER 29, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Rates Keep Going Up Rates continue to push higher, as the aftershock of the Fed’s “Higher for Longer!!” messaging reverberates through the markets. Yesterday the 10Y hit 4.7% which was up from it’s high of ~4.5% last week.
FastSpring
SEPTEMBER 25, 2023
Release notes is our monthly highlight of our great features coming out on the FastSpring platform so you’ll be able to pick up and go with the latest features for your store. If you want to know more about FastSpring, reach out to our sales team for a demo , or try it yourself. Improved User Experience in Free Trial UI We’re always looking for ways to improve user experience in our application.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaStr
SEPTEMBER 26, 2023
Dear SaaStr: What is The Biggest Difference Between Running a 10 Person Startup and a 100 Person Startup? The biggest structural difference is you have to hire all the VPs by employee 50–100. You won’t be able to scale this far without a full management team — VPs of Sales, Marketing, Product, Engineering, Customer Success at least. But the toughest personal challenge for many CEOs is letting go.
The Daily Egg
SEPTEMBER 25, 2023
If you’re worried that massive tech conglomerates are spying on your data and using your information for world domination, then this software. The post Internxt Review appeared first on The Daily Egg.
Tom Tunguz
SEPTEMBER 25, 2023
Artisanal chocolate, artisanal candles, artisanal silk scarves. What about an artisanal email? LLM’s powerful content generation abilities will soon automate many emails we send. Sales teams have started using software that identifies leads, researches them, identifies commonalities (a shared university affiliation or a passion for a sports team), drafts the email, & sends it.
FastSpring
SEPTEMBER 26, 2023
Looking to leverage FastSpring’s subscription capabilities and want to try out reports for yourself? Sign up for a demo or check out our free trial. Trials are the gateway to growth for many SaaS and software companies. Understanding the dynamics of those trials is at the heart of optimized trial conversion rates — which helps you achieve product-led growth.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Many software companies are exploring PayFac-as-a-Service providers in an effort to drive more embedded payments revenue and gain greater control over the customer experience. But there are nuances in a PayFac relationship that often get downplayed – nuances that can impact the risk and resource responsibilities of software providers. In this webinar, integrated payments veteran, Pete Uselman discusses the following: What is a PayFac?
SaaStr
SEPTEMBER 25, 2023
Theoretically, the relationship between sales and marketing should be easy –– after all, these teams are responsible for pulling in more business and increasing revenue. However, it is often the case that relationships are complicated between these teams, and sometimes they can even butt heads. Unfortunately, this type of tension is all too common and plagues many companies.
Point Nine Land
SEPTEMBER 29, 2023
Unveiling the 2023 SaaS Funding Napkin At the annual SaaStr conference in San Mateo three weeks ago, I delved into fundraising trends in 2023, discussing the implications of investors’ new-found love for efficiency vs. growth at all costs for founders, and why you should expect AI to come up in (almost) every pitch meeting. Here’s a recording of the talk for those interested.
Buffer Resources
SEPTEMBER 29, 2023
Like many others, I read and reply to hundreds of emails every week and I have for years. And as with anything — some emails are so much better than others. Some emails truly stand out because the person took time to research, or they shared their request quickly. There are a lot of things that can take an email from good to great, and in this post, we’re going to get into them.
Andreessen Horowitz
SEPTEMBER 25, 2023
This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. To date, a handful of large companies have captured the value created by advances in AI.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
SaaStr
SEPTEMBER 26, 2023
How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? Kristina Shen, General Partner at a16z, shares some insights into the present and future of generative AI at this week’s Workshop Wednesday, held every Wednesday at 10 a.m. PST. The Most Surprising Thing About VC This Year Shen has been in venture capital for 12 years now, and it’s been a crazy ride to watch the whole bull market back in ‘10 and ‘11 when 10x revenue was insanely ex
Sales Hacker
SEPTEMBER 29, 2023
Over the past year, we’ve had tons of founders ask where they should be prioritizing their marketing dollars and resources considering the wild economic year that 2023 has unfolded as. Based on an annual Gartner report on CMO spend for 2023, 71% said that they lack the budget to fully execute their strategies in 2023, predicting that it will remain as restrictive in 2024.
Buffer Resources
SEPTEMBER 28, 2023
Meet Chenell Basilio , a savvy creator who stumbled upon the power of newsletters almost by accident. Starting with a simple curiosity about how others were successfully growing their email lists, Chenell embarked on a journey of research and discovery with Growth in Reverse. Eight months later, she boasts an impressive following of over 20,000 subscribers who eagerly await her weekly deep-dive newsletters.
Andreessen Horowitz
SEPTEMBER 25, 2023
This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. Ali Ghodsi, CEO and cofounder of Databricks, and Ben Horowitz, cofounder of a16z, explain the data wars happening inside and outside enterprises and how they could impact the evolution of LLMs. [00:38] Why
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
SaaStr
SEPTEMBER 24, 2023
“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last week we had a great one with Sarah Scharf, VP of Marketing of Vanta, check it out here. This week we have Jessica Gilmartin, Chief Marketing Officer of Calendly!
Infinicept
SEPTEMBER 26, 2023
DENVER, September 26, 2023 — Infinicept, a leading provider of embedded payments, and Datacap Systems, Inc., leading hardware and processor-agnostic omnichannel payments provider, today announced a partnership to provide coordinated support for vertical software companies on their embedded payments journeys. Infinicept’s embedded payments platform, PayOps, and Payfac as a Service, Launchpay.
Sales Hacker
SEPTEMBER 26, 2023
Dan Reich is a serial entrepreneur, investor, and writer and has been building companies since he was a teenager. Some of the companies that he founded include: TULA Skincare which was acquired by Proctor & Gamble – Troops.ai which was acquired by Salesforce – Spinback which was acquired by Buddy Media and then acquired by Salesforce.
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